SME Professional
- Company typePrivate
- Founded2006
- HeadquartersEdinburgh, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
SME Professional firmographics
Firmographics- Name
- SME Professional
- Legal name
- Lyles Sutherland Limited
- Website
- https://smeprofessional.co.uk
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
Where SME Professional is headquartered
LocationHeadquarters
- HQ city
- Edinburgh
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
SME Professional business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Subscription: Cloud-based property management software offered as a subscription service with pricing based on tiers and features. The company provides market-leading cloud CRM software for property management firms and estate agencies.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Quote-based pricing tailored to customer requirements |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
SME Professional product offering
Product offeringCore offering
SME Professional provides a cloud-based property management software platform that enables letting agents, estate agencies, and property management firms to manage residential property portfolios. The platform combines CRM, accounting, marketing, and compliance capabilities with an integrated ecosystem of over 100 third-party add-ons, and is delivered as a subscription SaaS product. The company operates as one of the UK's established "big five" property CRMs, with continuous feature development and industry award recognition.
Product overview
SME Professional is a cloud-based property management and estate agency software platform offered by Lyles Sutherland Limited. The core platform is Property Management Software (SME Professional), which provides a comprehensive suite of integrated modules including Client Accounting, Lettings Management, Compliance Management, Property Marketing, Contacts & Lead Management, Dashboards & Client Portals, Communication, and Digital Window Displays. The platform also includes a separate Estate Agent Software module for sales progression and property website design services. The offering is characterized by its process-driven approach, over 100 third-party integrations, weekly software releases using agile development methods, and cloud-based accessibility since 2006.
Differentiator
Problem solved
Functional benefit
Products and services
- SME Professional Property Management Platform Cloud-based property management software for letting agents, estate agencies, and property management firms, combining CRM, accounting, marketing, and compliance with an ecosystem of over 100 third-party integrations.
- SME Professional Third-Party Integration Marketplace Curated catalogue of more than 100 third-party add-ons and integrations that extend the SME Professional platform, including Open Banking connectivity for tenant rent collection.
Quantifiable outcome
- 99% customer satisfaction rating
- +6 more outcomes
Companies that use SME Professional
Customer profileNamed customers15 records
Segments4 records
Ideal customer profiles1 record
SME Professional technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration97 records
Feature6 records
SME Professional partnerships and signals
Strategic signalPartnerships
28 partnerships are on record, tiered core.
- GoCardlesscoreOpen Banking integration powered by GoCardless providing live transaction feeds, automated reconciliation, and improved accuracy across client money records. New integration following 12 months of rigorous testing and approvals.
- YunocoreCompliance intelligence integration bringing Yuno's compliance technology directly into SME Professional platform. Real-time alerts flagging compliance requirements based on property address, type, and occupancy. Automatic assessment when legislation changes.
- SafeDeposits ScotlandcoreFirst API integration for SafeDeposits Scotland. Enables letting agents to submit deposit information directly from within SME Professional platform. Scotland's largest property CRM provider working with approved Scottish Government deposit scheme.
- The Letting PartnershipcoreUK's leading client accounting specialist partnership. All financial data stays within SME Professional CRM while The Letting Partnership handles client accounting. Processes over £30m of rent monthly. Gold winner at Negotiator Awards.
- RightmovecoreEnhanced leads integration sending pre-qualified tenant enquiries with move-in dates, pet ownership, employment status, affordability, and credit check consent directly into SME Professional CRM.
- Deposit Protection Service (DPS)coreDeposit protection platform integration for fast and easy registration. Choice of free custodial or insured protection. No annual membership charges or renewal fees.
- FixflocoreRepairs and maintenance management software. Automatically pushes work orders, quoted costs, and final invoice costs from Fixflo to SME Professional with seamless data synchronization.
- HomeLetcoreUK's most trusted tenant referencing and insurance provider. Initiate referencing, track progress in real time, and access completed reports directly through SME Professional platform.
- Inventory HivecoreAward-winning property inspection software. Two-way automation allowing import of properties and tenancies from SME Professional into Inventory Hive.
- Let AlliancecoreTenant referencing and lettings specialists. Real-time affordability assessment based on full credit history with secure access.
- Tenancy Deposit Scheme (TDS)coreDeposit protection scheme integration for England and Wales.
- Tenancy Deposit Scheme Northern IrelandcoreDeposit protection scheme integration for Northern Ireland.
- On the MarketcoreMajor property portal integration for listings and lead generation.
- RightmovecoreMajor property portal integration for listings, with enhanced leads integration sending pre-qualified enquiries directly into CRM.
- ZooplacoreMajor property portal integration for listings and lead generation.
- XerocoreAccounting software export integration for financial data synchronization.
- Quick BookscoreAccounting software integration for financial data synchronization.
- SignablecoreElectronic signature integration for tenancy agreements and documents.
- Google CalendarcoreCalendar integration for appointments and viewing scheduling.
- Microsoft Office 365coreOffice productivity integration including email and calendar.
- Bottomline Direct DebitcoreDirect debit processing integration.
- MandrillcoreTransactional email service for sending emails from SME Professional.
- SendGridcoreEmail delivery integration.
- Sage ExportcoreAccounting data export integration.
- Letting Protection Service ScotlandcoreScottish tenancy deposit protection scheme integration.
- The Inventory ManagercoreInventory management integration for property inspections.
- TouchRightcoreProperty inspection software integration.
- HomeboxcoreUtility management platform for managing bills and suppliers.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
SME Professional competitors and assessment
Company assessmentDirect peers
- AgentPro247: UK estate and letting agent software CRM with similar feature breadth across sales, lettings, and client management. Direct competitor in the same UK agent vertical.
- Dezrez: UK estate agent and letting software CRM serving agencies and property managers with comparable modules for sales progression, lettings, and client accounting. Dezrez is among SME Professional's closest UK competitors for multi-branch and franchise accounts.
- PayProp: Automated client accounting and rent collection platform built specifically for UK letting agents. PayProp overlaps directly with SME Professional's client accounting and Open Banking positioning and is part of the larger PayProp Group with deeper capital resources.
- Arthur Online: UK cloud-based property management and lettings software targeting letting agents and landlords. Arthur is one of SME Professional's most direct UK competitors, offering a similar all-in-one platform with comparable workflow breadth (lettings, accounting, maintenance, inspections).
- Jupix: Established UK estate agency software platform with letting management, sales progression, and CRM capabilities. Jupix competes head-to-head with SME Professional for the same UK estate agent and letting agency customer base.
Others
- RentMan: Cloud rental management software for AV, event, and equipment rental businesses. While not a direct UK lettings competitor, RentMan operates in adjacent property/asset management software with comparable SaaS, integration, and subscription business model.
Emerging players
- RentRedi: US-focused landlord and property management software platform. Comparable feature set (rent collection, tenant screening, maintenance) but serves a different geography; useful as an emerging-Player signal for where UK-native tools could expand.
- PropertyMe: Cloud property management platform originally Australian/NZ-focused with growing UK presence. Comparable SaaS model and target customer (letting agents, property managers), though geographic focus differs.
Broad incumbents
- MRI Software (Real Estate): Global real estate software incumbent serving residential and commercial property managers across multiple geographies. While not UK-lettings-native, MRI's scale and cross-segment capabilities make it a broader competitive threat especially for multi-jurisdiction operators.
Regional players
- Console (by Re-Leased): Commercial property management software originating from New Zealand/Australia with comparable accounting automation, tenant portals, and integration philosophy. Different primary vertical (commercial vs residential lettings) but comparable SaaS model and integration-led GTM.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
SME Professional social profiles
Digital presenceSME Professional compliance and trust
Trust signalCompliance1 record
SME Professional financial estimates
Financial estimateRevenue estimate
Valuation estimate
SME Professional leadership team
Management profileNumber of profiles
Profiles1 record
SME Professional funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SME Professional M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SME Professional
What does SME Professional do?
SME Professional provides a cloud-based property management software platform that enables letting agents, estate agencies, and property management firms to manage residential property portfolios. The platform combines CRM, accounting, marketing, and compliance capabilities with an integrated ecosystem of over 100 third-party add-ons, and is delivered as a subscription SaaS product. The company operates as one of the UK's established "big five" property CRMs, with continuous feature development and industry award recognition.
Is SME Professional a public or private company?
SME Professional is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was SME Professional founded?
SME Professional was founded in 2006. It employs 51 to 100 people.
Where is SME Professional based?
SME Professional is headquartered in Edinburgh, United Kingdom, in the Europe region.
How does SME Professional make money?
One revenue line is on record: software Subscription.
Who are SME Professional's main competitors?
Direct peers on record are AgentPro247, Dezrez, PayProp, Arthur Online and Jupix. RentMan is listed as an others. Emerging players are RentRedi and PropertyMe. MRI Software (Real Estate) is listed as a broad incumbent. Console (by Re-Leased) is listed as a regional player.
Does SME Professional have an API?
No public API is recorded for SME Professional.