BackOffice Music Services

What BackOffice Music Services does

BackOffice Music Services is a private, for-profit business process outsourcing firm that provides operative-task outsourcing services to the music industry. The company was founded in 2014 and is headquartered in Olivos, Argentina, employing between 51 and 100 people. Its functional role is to take on operational workloads — such as back-office processing, administrative support, and operational task handling — for clients operating within music industry value chains (e.g., labels, publishers, distributors, or rights holders).

The company's business model is built on labor arbitrage from its Argentine base, serving music industry clients — likely in English-speaking or European markets — that outsource non-core operative functions. Specific products, service tiers, pricing models, and customer logos are not disclosed in available source material; the company website was captured as a verification/loading page without substantive product or commercial content. No technology stack, proprietary platform, integrations, or digital product surface is described.

Beyond founding year, location, headcount band, and one named leader (Fernando Marcos, Regional Manager — Head of Department), the source data is sparse. There are no disclosed funding rounds, no M&A activity, no partnerships, no certifications, no patents, and no product launch history. Ownership, investor base, revenue, and customer concentration are all undetermined from the supplied information. The firm should be treated as a small, niche vertical BPO with limited public footprint and minimal investor transparency.

Name

BackOffice Music Services

Website

https://backoffice-ms.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

51–100 employees

Short description

BackOffice Music Services is an Argentina-based BPO firm that provides operative-task outsourcing to music industry clients. Founded in 2014 in Olivos with 51-100 employees, it handles back-office operational workloads for music-sector counterparties.

Ownership category

akta.pro rank

Product category

Music Industry Business Process Outsourcing

NAICS

Office Administrative Services (56111)

SIC

Services-Miscellaneous Business Services (7380)

akta.pro primary industry

Print, Mailroom & Document Workflow Services (Inbound/Outbound Processing) (BPAAAKAL)

akta.pro secondary industry

Production Management & Studio Support Services (Studio Managers, Techs) (MPAIAHAO)

Keywords

• Music industry outsourcing
• Music back office services
• Music business administration
• Music industry BPO
• Music operational support

Headquarters

HQ city

Olivos

HQ country

Argentina

HQ region

Latin America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales

Core offering

BackOffice Music Services provides outsourcing of operative tasks for the music industry. The company functions as a back-office support provider, handling operational and administrative work for music industry clients so they can focus on core creative and commercial activities. Services are delivered from Olivos, Argentina, supporting 51–100 employees dedicated to music industry operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Music Industry Operative Task Outsourcing Outsourced back-office and operational task support for the music industry, handling routine operative and administrative processes for music industry clients such as labels, publishers, distributors, and artist management firms.

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves1 record

Broad incumbents

• StarTek: Customer experience and BPO provider with Latin American delivery capability and clients across media, communications, and consumer verticals. Comparable as a similarly scoped incumbent BPO competing for the same end-market segments.
• Teleperformance: One of the world's largest BPO/customer experience outsourcing groups, serving media, tech, and consumer clients in 90+ countries. Comparable as a broad incumbent whose back-office and CX offerings compete with BOMS for the same end-customers.
• TTEC: Global CX and digital customer-acquisition outsourcing provider with media-and-entertainment clients and sizeable Latin American delivery. Comparable as a broad incumbent with overlapping back-office capabilities, particularly relevant because TTEC competes in the same Latin American labor market.
• Concentrix: Global BPO and customer experience incumbent serving technology, media, financial services, and consumer brands across 40+ countries. Comparable because it competes for the same category of outsourcing budgets that BOMS targets, but at vastly greater scale and with a generalized (not music-vertical-specialized) offering.
• iQor: Global BPO and customer experience outsourcing firm with delivery centers across the Americas and Asia-Pacific. Comparable as a broad incumbent offering analogous back-office and CX services to media/entertainment and consumer clients.
• VXI Global Solutions: Multilingual BPO and customer experience provider with strong presence in the Americas and Asia, serving telecom, financial, and digital media clients. Comparable as a similarly positioned mid-to-large BPO that competes in the same outsourcing budget category.
• Foundever: Large global customer experience and back-office outsourcing provider (formerly SYKES) supporting entertainment, telecom, and consumer clients. Comparable to BackOffice Music Services as a broad incumbent in the same BPO category but without music-industry specialization.
• TELUS International (TELUS Digital): Digital CX and IT outsourcing provider serving technology, media, and entertainment clients globally. Comparable to BackOffice Music Services as a broad incumbent with overlapping CX/back-office capabilities and similar Americas delivery footprint.

Emerging players

• Helpware: Smaller, US-headquartered but Eastern-Europe/Latin-America-delivered BPO offering customer support, content moderation, and back-office outsourcing to tech and digital-media companies. Comparable as a similarly scaled, modern-outsourcing peer that overlaps on back-office functions and competes for similar SMB-to-mid-market clients.

Direct peers

• ModSquad: Digital-first outsourced CX and content operations provider that serves entertainment, media, and digital-native brands. Most directly comparable to BackOffice Music Services because both deliver outsourced operational support rather than purely customer-facing contact center work, and ModSquad's entertainment and digital brand exposure mirrors BOMS's music-industry vertical.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks4 records

Key highlights4 records

Customer concentration

• LinkedInlinkedin.com/company/backoffice-music-services-bo

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BackOffice Music Services