MediRoutes

Name

MediRoutes

Legal name

Schedule Viewer, LLC

Website

https://mediroutes.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Non-Emergency Medical Transportation (NEMT) Software

NAICS

Individual and Family Services (6241)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Brokerage, Scheduling & Eligibility Management (NEMT/Paratransit Brokers) (TLAFAKAE)

akta.pro secondary industries

Managed Transportation Programs (Health Plans/MCOs/TPAs) (TLAFAKAF), Non-Emergency Medical Transportation (NEMT) Providers (TLAFAKAB), Non-Emergency Medical Transportation (NEMT) DRT (THAIAHAB)

Keywords

• NEMT software
• Medical transportation scheduling
• Dispatch and routing software
• Billing compliance software
• Trip coordination platform

Headquarters

HQ city

Scottsdale

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. SaaS Platform Subscription: MediRoutes operates as a cloud-based SaaS platform providing NEMT software on a subscription basis. Customers (NEMT transportation providers) pay for access to the Trip Coordination, Live Dispatch, and Billing Compliance modules. Pricing is quote-based and scales with fleet size and feature requirements.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels10 records

Core offering

MediRoutes is a cloud-based SaaS platform that automates scheduling, live dispatch, and billing compliance for non-emergency medical transportation (NEMT) providers. The platform integrates trip intake, GPS-based real-time dispatch, route optimization, and claims submission through deep API connections with major NEMT brokers. It is purpose-built for Medicaid and broker-contracted NEMT operations, supporting ambulatory, wheelchair, and stretcher service levels across the United States.

Product overview

MediRoutes is a unified NEMT (Non-Emergency Medical Transportation) software platform consisting of three integrated modules: Trip Coordination for intake and scheduling, Live Dispatch for real-time routing and fleet management, and Billing Compliance for claims processing and revenue tracking. The three modules work together as a cohesive platform—trip data flows from coordination through dispatch to billing—enabling providers to manage the complete trip lifecycle from first booking through final payment.

Differentiator

Problem solved

Functional benefit

Products and services

• Trip Coordination

Quantifiable outcome

• 60K+ trips performed daily across the customer base
• +3 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

Feature17 records

Partnerships

Nine partnerships are on record, tiered core and major.

• ModivCarecoreTechnology or IntegrationModivCare is the nation's largest NEMT broker with full API integration into MediRoutes, enabling automated Ride Receipt billing. The integration allows real-time trip assignment, GPS tracking data sync, and automated claims submission. Active across multiple states including Texas, California, Virginia, Louisiana, Illinois, Michigan, Ohio, Kentucky, North Carolina, South Carolina, Florida, Oregon, Washington, New Jersey, Pennsylvania, and Alabama.
• MTM HealthcoreTechnology or IntegrationMTM Health provides next-generation NEMT broker integration via MTM Health with real-time trip data sync. Active as a broker partner across multiple states including Wisconsin, Mississippi, Iowa, Nebraska, New Mexico, Colorado, Arizona, California, Texas, Ohio, Connecticut, Rhode Island, Vermont, New Hampshire, Maine, Alabama, Florida, Missouri, South Dakota, New York, West Virginia, Tennessee, Arkansas, and Pennsylvania.
• Verida (formerly Southeastrans)coreTechnology or IntegrationVerida is a managed-care NEMT broker operating across multiple states, particularly in the southeastern and midwestern US. The ImportGenie integration delivers real-time trip data sync and standardized billing workflows through MediRoutes. Active in Arkansas, Georgia, Indiana, and Wisconsin.
• MAS (Medical Answering Services)coreTechnology or IntegrationMAS is a New York Medicaid NEMT broker with API-driven trip import and Where's My Ride notifications. Provides trip assignment and coordination for NY Medicaid enrollees through the eMedNY system.
• SafeRide HealthcoreTechnology or IntegrationSafeRide Health is a healthcare transportation coordination platform with real-time visibility. Active in Texas as one of the state's NEMT brokers alongside MTM and ModivCare.
• VectorCaremajorTechnology or IntegrationVectorCare is a healthcare logistics platform coordinating NEMT, ambulance, and other patient transport modes. The integration enables real-time trip management and billing through MediRoutes, serving hospitals, health systems, and payers needing multi-modal transport management.
• KinetikmajorTechnology or IntegrationKinetik is a unified NEMT data and integration platform. The integration with MediRoutes enables streamlined data exchange for trip coordination and billing.
• Kaiser PermanentemajorTechnology or IntegrationKaiser Permanente is a managed care organization requiring transportation coordination for Kaiser members. The API integration enables trip management aligned with Kaiser Permanente's care coordination requirements.
• AlivimajorTechnology or IntegrationAlivi provides health plan transportation coordination with integrated trip management. The integration enables Alivi to manage transportation benefits with real-time trip data flowing through MediRoutes.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• HTS (Hire Transit Software / TS): HTS offers dispatch, scheduling, and billing software for NEMT, paratransit, and student transportation providers. It targets a similar fleet operator and broker customer base as MediRoutes with comparable SaaS pricing models.
• GTS (Global Transport Solutions): GTS provides NEMT-specific dispatch, scheduling, and billing software for transportation brokers and providers. It competes for the same NEMT provider and broker customer base as MediRoutes with comparable functionality around trip management and broker integrations.
• Kinetik: Kinetik is a healthcare transportation data and integration platform that connects NEMT brokers, providers, and payers. While listed as a MediRoutes integration partner, it also offers its own NEMT workflow and dispatch capabilities, putting it in direct competition for broker and large-fleet accounts.
• VectorCare: VectorCare is a healthcare logistics coordination platform spanning NEMT, ambulance, and specialty transport, with multi-modal dispatch and billing. It serves hospitals, health systems, and brokers with overlapping functionality and is both a MediRoutes integration partner and a competitor for larger enterprise deals.
• TripSpark Technologies: TripSpark provides NEMT, paratransit, and fixed-route transit scheduling/dispatch software to transit agencies and NEMT providers. It is owned by ModivCare (MediRoutes' largest broker partner), making it both a direct competitor and a structural risk to MediRoutes' broker channel.
• OnTime Dispatch (Bluebridge Technology): OnTime Dispatch is a SaaS platform purpose-built for NEMT and paratransit operators, providing scheduling, dispatch, driver apps, and billing. It serves a comparable SMB-to-mid-market NEMT customer base with overlapping feature sets and pricing model.
• RouteMatch Software (Uber): RouteMatch is an NEMT and paratransit software platform acquired by Uber in 2020. It offers scheduling, dispatch, and billing for NEMT providers and transit agencies and is the most direct head-to-head competitor to MediRoutes, with significantly more capital backing.

Broad incumbents

• SafeRide Health: SafeRide Health is a healthcare transportation coordination platform serving health plans, managed-care organizations, and brokers with NEMT, ambulance, and stretcher transport. Listed as both an integration partner and a competitor, it increasingly offers provider-side workflow tools that overlap with MediRoutes' platform.
• Uber Health: Uber Health leverages Uber's rideshare platform to provide non-emergency medical transportation for health plans, providers, and brokers. It is a well-capitalized broad incumbent that commoditizes the rides leg of NEMT and increasingly competes with NEMT software platforms through RouteMatch and Uber Health APIs.
• Lyft Healthcare: Lyft Healthcare provides non-emergency medical transportation services to health plans, hospitals, and Medicaid programs, including Lyft Concierge and partnership APIs. As a broad incumbent rideshare player, it competes for the ambulatory NEMT segment where MediRoutes' customers operate.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@MediRoutes
• Facebookfacebook.com/mediroutesnation
• LinkedInlinkedin.com/company/mediroutes
• Instagraminstagram.com/mediroutes_nation

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MediRoutes