Cpak Technology Solutions
Cpak Technology Solutions is a Georgia-based managed IT services and cybersecurity provider, founded in 1985 as a subsidiary of Abbott Business Group. It serves SMBs, mid-market firms, and government entities in Georgia and Alabama with managed IT, cybersecurity, infrastructure, and equipment sales.
- Company typePrivate
- Founded1985
- HeadquartersLagrange, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Cpak Technology Solutions does
Cpak Technology Solutions is a regional managed IT services and cybersecurity provider headquartered in LaGrange, Georgia, and operating as a subsidiary of Abbott Business Group since its founding in 1985. The company serves small-to-medium businesses, mid-market organizations, and state and local government entities across Georgia and Alabama, offering a unified portfolio spanning managed IT services, cybersecurity, infrastructure design and implementation, and IT equipment sales. Its core technology stack is built on Microsoft-certified expertise with multi-vendor infrastructure integration across Dell, Cisco, VMware, HP, Lenovo, and Microsoft, supplemented by specialized partnerships with CodeTwo and others for Microsoft 365 tooling and AdaptToSolve for state contract access.
The company's product architecture is organized around two branded managed service tiers — CpakPRIME (flexible priority IT support with hourly and contract options) and CpakPRIME+ (enhanced managed services with modular add-ons including Data Protection+ for business continuity and disaster recovery, Email Security+ for Microsoft 365 protection with AI-based inbox defense, IT Director+ for virtual IT leadership, Managed Email+ for cloud migration, Reports+ for monthly environment documentation, and Security+/Security Pro+ for AI-powered security monitoring with MFA and continuous Windows process monitoring). These recurring service plans are complemented by standalone professional services (per-call support with two-hour minimum, special projects, system planning), dedicated cybersecurity services providing 360-degree network analysis and threat remediation, infrastructure services for network design and on-premises deployment, and IT equipment sales through an online shop at cmcengage.com.
Cpak generates revenue through a mix of recurring managed service subscriptions (CpakPRIME and CpakPRIME+ multi-year contracts), usage-based professional services (per-call support), project-based consulting and installation work, and hardware resale under Georgia state contracts and federal GSA contracts. Go-to-market is sales-led with both direct/enterprise field sales for government and larger accounts and inside sales for SMB CpakPRIME+ contracts, supported by website-driven lead capture, free consultations, and quote-based pricing. Customer segments are segmented horizontally across SMB, enterprise, and government verticals rather than by industry vertical, with named references including LaGrange College (education) for network access control and VoIP deployments.
Cpak Technology Solutions firmographics
Firmographics- Name
- Cpak Technology Solutions
- Legal name
- Cpak Technology Solutions
- Website
- https://cpaksolutions.com
- Company type
- Private
- Founded year
- 1985
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Cpak Technology Solutions is a Georgia-based managed IT services and cybersecurity provider, founded in 1985 as a subsidiary of Abbott Business Group. It serves SMBs, mid-market firms, and government entities in Georgia and Alabama with managed IT, cybersecurity, infrastructure, and equipment sales.
- Ownership category
- akta.pro rank
Cpak Technology Solutions industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH)
- akta.pro secondary industries
- Backup & DR Software Implementation & Managed Platforms (BPAEALAI), Cloud Security Services (Posture Mgmt, Workload Protection) (BPAKAHAK)
Keywords
Where Cpak Technology Solutions is headquartered
LocationHeadquarters
- HQ city
- Lagrange
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Cpak Technology Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Managed IT Services: Recurring managed IT services through CpakPRIME and CpakPRIME+ subscription plans offering various levels of support, monitoring, and protection. CpakPRIME provides priority service and special pricing with hourly and contract options. CpakPRIME+ adds additional focus areas, concierge services, improved reporting, and managed service options.
- Professional Services & Consulting: Per-call IT support with two-hour minimum, special projects and troubleshooting services, IT Director virtual staffing, system planning and design, installation and maintenance services.
- IT Equipment Sales: Sales of IT equipment from partner manufacturers including Dell, HP, HPE, Lenovo, Cisco through Georgia state contracts and federal GSA contracts. Online ordering available through their shop.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | CpakPRIME - Basic priority service plan |
| Subscription | Multi-year contract | CpakPRIME+ - Enhanced managed services plan |
| Usage-based | Pay-as-you-go | Per Call - On-demand support |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels4 records
Cpak Technology Solutions product offering
Product offeringCore offering
Cpak Technology Solutions provides managed IT services, cybersecurity protection, network infrastructure design and implementation, and authorized IT equipment sales to small-to-medium businesses and government entities in Georgia and Alabama. Services are delivered through tiered subscription plans (CpakPRIME and CpakPRIME+) with optional modules for backup/disaster recovery, email security, virtual IT director services, and AI-powered security monitoring, alongside on-demand per-call support and hardware procurement through state and federal contract vehicles.
Product overview
Cpak Technology Solutions is an IT services company that has operated since 1985, offering a unified portfolio of managed IT, cybersecurity, infrastructure, and equipment sales services. The core offering consists of tiered service plans under the CpakPRIME and CpakPRIME+ brands, which provide flexible IT support ranging from per-call troubleshooting to comprehensive outsourced IT department management. CpakPRIME+ serves as the enhanced tier with modular add-ons including Data Protection+, Email Security+, IT Director+, Managed Email+, Reports+, Security+, and Security Pro+, each targeting specific IT needs like disaster recovery, email protection, virtual IT leadership, cloud migration, reporting, and AI-powered security monitoring. These service tiers are complemented by dedicated Cybersecurity Services delivering 360-degree protection, Infrastructure Services for network design and implementation, and Equipment Sales for hardware procurement through manufacturer partnerships. The product portfolio is designed to serve as a one-stop technology partner for organizations needing anything from ad-hoc IT support to complete technology outsourcing.
Differentiator
Problem solved
Functional benefit
Brands
- CPAKPRIME: Priority service and special pricing plan with hourly and contract options available for small to medium-size companies.
- CPAKPRIME+
- CPAKPRIME+ SecurityPRO
Products and services
- CpakPRIME Base-tier managed IT service plan offering priority service and special pricing with hourly and contract options for small- to medium-size companies whose IT service needs vary from month to month.
- CpakPRIME+ Enhanced managed IT subscription tier that extends CpakPRIME with additional areas of focus, concierge services, improved reporting, and a suite of managed service modules targeting backup/DR, email security, virtual IT director services, Microsoft 365 migration, reporting, and AI-driven security.
- Per Call Support On-demand IT troubleshooting service billed at hourly rates with a two-hour minimum, intended for one-off fixes and issues outside any active contract.
- Cybersecurity Services 360-degree security offering delivering network analysis, weakness identification, threat remediation, and ongoing 24/7/365 protection across email, endpoint, ransomware, and backup/disaster recovery, targeted at government and enterprise clients.
- Infrastructure Services Professional services for designing, implementing, and optimizing IT infrastructure including network design, risk assessments, redundancy planning, virtualization, cloud, server and storage solutions, and equipment installation.
- Managed IT Services Microsoft-certified managed IT support ranging from one-off fixes to fully outsourced IT department management, including monitoring, patching, migrations, special projects, and 24/7/365 protection services.
- IT Equipment Sales Authorized reseller sales of IT equipment from Dell, HP, HPE, Lenovo, Cisco, and other manufacturers, available through Georgia state contracts, federal GSA contracts, and an online shop.
Quantifiable outcome
- 24/7/365 monitoring reduces security incident response time and provides proactive threat detection
- +1 more outcomes
Companies that use Cpak Technology Solutions
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles3 records
Cpak Technology Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature6 records
Cpak Technology Solutions partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- DellcoreCpak maintains Dell as a key equipment partner, offering Dell hardware including servers, storage, and workstations through their sales channel. Dell logos appear on the infrastructure services page indicating an established reseller relationship.
- CiscocoreCisco partnership enables Cpak to provide networking equipment, Cisco Meraki solutions, and related infrastructure. Cisco state contract information is referenced for government procurement. Cpak has expertise in Cisco VoIP and network access control deployments.
- VMwarecoreVMware virtualization technology partnerships for server and storage virtualization solutions. Cpak leverages VMware for enterprise storage and management, and virtualization projects for customers.
- HP / Hewlett PackardcoreHP and HPE equipment partnerships provide access to enterprise hardware solutions. Cpak offers HP state contract information for government clients and leverages HP technology in infrastructure deployments.
- LenovocoreLenovo partnership for workstations and computing equipment sales through Cpak's sales channel. Lenovo state contract information available for government procurement.
- MicrosoftcoreMicrosoft-certified engineers and expertise in Microsoft 365, Azure, and related technologies. Cpak offers Managed Email+ services for Microsoft 365 cloud migration, team collaboration, and office applications.
- ScaleminorScale logo appears in infrastructure partner section, indicating equipment or solutions partnership for providing IT solutions.
- AdaptToSolveminorAdaptToSolve is referenced for state contract information availability. Partnership provides additional solutions catalog accessible through Cpak for government customers.
- Abbott Business GroupcoreAbbott Business Group is the parent company of Cpak Technology Solutions. Cpak is identified as 'An Abbott Business Group company' indicating corporate ownership and potential synergies.
- Physical Security PartnersminorCpak maintains close alliances with partners providing physical security services including entry systems, camera and monitoring systems, biometrics, and penetration testing coordination.
Scale indicators3 records
Recent moves5 records
Expansion highlights5 records
Cpak Technology Solutions competitors and assessment
Company assessmentDirect peers
- Dataprise: Regional managed IT and cybersecurity services provider serving mid-market and enterprise clients with 24/7 support, BCDR, and Microsoft 365 services. Closely comparable to Cpak in service portfolio and customer type, though at a larger scale and broader geographic footprint.
- Marco Technologies: Mid-market managed IT services and technology solutions provider headquartered in the upper Midwest. Closely comparable to Cpak in services portfolio (managed IT, cybersecurity, BCDR, cloud, equipment sales) and SMB/mid-market focus, though operating in a different geography.
- NetGain Technologies: Managed IT services and cybersecurity provider targeting SMB and mid-market organizations. Closely comparable to Cpak in service tiers, security offerings, and Microsoft-centric technology stack, with a similar regional focus.
- Kelser Corporation: Managed IT and cybersecurity services firm focused on mid-market and enterprise clients with a strong Microsoft and security stack. Closely comparable to Cpak in cybersecurity, BCDR, and Microsoft-centric managed services positioning.
Broad incumbents
- SHI International: Large IT solutions provider combining hardware/software resale with professional and managed services for enterprise, government, and education. Comparable to Cpak in customer verticals (especially government and education) and Microsoft/Cisco-centric technology stack.
- Connection (Connection Inc.): Large IT solutions and services company combining hardware procurement, managed services, and cloud solutions for enterprise, public sector, and SMB customers. Comparable to Cpak across equipment sales and managed services, with stronger public-sector presence.
- CDW Corporation: Major multi-brand IT solutions reseller and managed services provider with deep Microsoft, Cisco, Dell, and HP partnerships. Comparable to Cpak across hardware sales and managed services, especially in the SMB and public-sector segments.
- Insight Enterprises: Large global IT solutions and managed services provider offering hardware procurement, Microsoft/Cisco/Dell solutions, and managed services to enterprise and public-sector clients. Directly comparable to Cpak in product mix (services + equipment), but at vastly greater scale and geographic reach.
Regional players
- Heartland Technology Group: Mid-market managed services and IT solutions provider in the Midwest, focusing on SMB and mid-market customers with a similar services-plus-equipment model. Comparable to Cpak in scope and customer focus, but with a different regional footprint.
Emerging players
- US Signal: Managed services, data protection, and cloud provider with a stronger emphasis on BCDR, DRaaS, and managed security. Comparable to Cpak in Data Protection+ / BCDR positioning, with broader regional infrastructure and slightly different go-to-market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
Cpak Technology Solutions social profiles
Digital presenceCpak Technology Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cpak Technology Solutions leadership team
Management profileNumber of profiles
Profiles1 record
Cpak Technology Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cpak Technology Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cpak Technology Solutions
What does Cpak Technology Solutions do?
Cpak Technology Solutions provides managed IT services, cybersecurity protection, network infrastructure design and implementation, and authorized IT equipment sales to small-to-medium businesses and government entities in Georgia and Alabama. Services are delivered through tiered subscription plans (CpakPRIME and CpakPRIME+) with optional modules for backup/disaster recovery, email security, virtual IT director services, and AI-powered security monitoring, alongside on-demand per-call support and hardware procurement through state and federal contract vehicles.
Is Cpak Technology Solutions a public or private company?
Cpak Technology Solutions is a private company. It is classified as corporate owned and is currently operating.
When was Cpak Technology Solutions founded?
Cpak Technology Solutions was founded in 1985. It employs 11 to 50 people.
Where is Cpak Technology Solutions based?
Cpak Technology Solutions is headquartered in Lagrange, United States, in the North America region.
How does Cpak Technology Solutions make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services & Consulting and IT Equipment Sales.
Who are Cpak Technology Solutions's main competitors?
Direct peers on record are Dataprise, Marco Technologies, NetGain Technologies and Kelser Corporation. Broad incumbents are SHI International, Connection (Connection Inc.), CDW Corporation and Insight Enterprises. Heartland Technology Group is listed as a regional player. US Signal is listed as an emerging player.
Does Cpak Technology Solutions have an API?
No public API is recorded for Cpak Technology Solutions.
What industry is Cpak Technology Solutions in?
Cpak Technology Solutions's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAH, Backup, Disaster Recovery & Business Continuity (BCDR) Services, with a secondary code of BPAEALAI, Backup & DR Software Implementation & Managed Platforms. Its NAICS code is 541513 and its SIC code is 7370.