Excalibur Technology
ExcalTech is a privately held managed IT services provider founded in 1994, serving small and medium-sized businesses in Illinois, Wisconsin, and Florida with managed IT, cybersecurity, CMMC compliance, cloud and data center hosting, VoIP, and website design, delivered in-house with a SOC 2 Type II audited data center.
- Company typePrivate
- Founded1994
- HeadquartersBarrington, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Excalibur Technology does
Excalibur Technology Corporation (d/b/a ExcalTech) is a privately held managed IT services provider founded in 1994 and headquartered in Rolling Meadows, Illinois, with additional offices in Kenosha, Wisconsin, and Davenport, Florida. The firm serves small and medium-sized businesses across the Midwest and Southeast, with industry-specific packaging for municipalities and park districts, manufacturers, construction companies, financial firms, and medical practices. Service offerings span managed IT support, layered cybersecurity, CMMC compliance advisory for Department of Defense contractors, data center and cloud hosting, project-based infrastructure work, VoIP, and website design. Operational coverage is local: all support is delivered in-house, with an average phone answer time of approximately 15 seconds and a 30-minute SLA on open support tickets.
The technical platform is built on a conventional MSP stack - Kaseya RMM for remote monitoring, ConnectWise for knowledge base and ticketing, Autotask PSA for professional services automation, SentinelOne Singularity Complete for endpoint protection, Splashtop SOS for technician remote access, and Microsoft 365 as a productivity baseline. ExcalTech owns and operates a SOC 2 Type II audited data center used for client hosting, backup, and disaster recovery, and holds a CyberAB-accredited Registered Practitioner Organization (RPO) designation that authorizes it to guide Defense Industrial Base (DIB) clients through CMMC Levels 1 and 2 certification. The company documents zero major security incidents (ransomware, cryptolocker, or data loss) across its managed services base over five or more years.
Revenue is generated through recurring managed services contracts, professional services engagements, and subscription-style VoIP and cloud communications. Pricing is quote-based and not publicly disclosed. Go-to-market is sales-led, relying on a direct outbound calling motion (documented at 130 calls per day per business development representative), a 'Request a Call' form guaranteeing a 15-minute callback, and a multi-year content marketing program across a blog, Facebook, LinkedIn, X, and YouTube. The firm operates as an independent, founder- or management-owned business with no disclosed institutional investors or external funding, and is led by CEO Tom Rissman.
Excalibur Technology firmographics
Firmographics- Name
- Excalibur Technology
- Legal name
- Excalibur Technology Corporation
- Website
- https://excaltech.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ExcalTech is a privately held managed IT services provider founded in 1994, serving small and medium-sized businesses in Illinois, Wisconsin, and Florida with managed IT, cybersecurity, CMMC compliance, cloud and data center hosting, VoIP, and website design, delivered in-house with a SOC 2 Type II audited data center.
- Ownership category
- akta.pro rank
Excalibur Technology industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Wired and Wireless Telecommunications (except Satellite) (5171)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Technical & Product Support (Tier 0–2, Troubleshooting) (BPAAABAF)
Keywords
Where Excalibur Technology is headquartered
LocationHeadquarters
- HQ city
- Barrington
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Excalibur Technology business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring managed services revenue through proactive monitoring, maintenance, and support contracts for SMB clients. The company has operated since 1994 and serves mid-market clients in Illinois, Wisconsin, and Florida. Services include help desk, network management, and ongoing IT maintenance under a subscription-like recurring model typical of MSPs.
- Cybersecurity Services: Multi-layered cybersecurity services including SentinelOne endpoint protection, threat monitoring, and security assessments. Delivered as part of managed services or as standalone security engagements.
- CMMC Compliance Consulting: Specialized compliance advisory services for DoD contractors seeking CMMC Levels 1 and 2 certification. Provided through the company's CyberAB RPO designation, guiding clients from gap assessment through audit readiness.
- Data Center & Cloud Solutions: Cloud and data center hosting services delivered from the company's SOC 2 Type II audited facility, including infrastructure hosting, backup, and disaster recovery.
- IT Projects & Infrastructure Upgrades: Custom project-based engagements for infrastructure upgrades, technology rollouts, and migrations, billed as one-time or project-based professional services.
- VoIP and Cloud Communications: Voice over IP and cloud communication solutions providing modern telephony, remote work support, and cost reduction for business communications.
- Website Design & Development: Professional website design and development services for SMB clients, delivering user-friendly websites that reflect brand identity and drive engagement.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Annual | New Business Development Representative — outbound sales role |
| Other | Annual | IT Support Administrator – Level 1 — help desk tier 1 role |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Excalibur Technology product offering
Product offeringCore offering
Excalibur Technology (ExcalTech) is a managed IT services provider delivering proactive monitoring, help desk support, network management, cybersecurity, CMMC compliance guidance, cloud and data center hosting, VoIP communications, project-based IT rollouts, and website design to small and medium-sized businesses across Illinois, Wisconsin, and Florida. Services are delivered by in-house, locally-staffed technicians from a SOC 2 Type II audited data center using remote support tools such as Splashtop SOS.
Product overview
ExcalTech is a managed IT services provider offering a comprehensive suite of technology solutions for small and medium businesses in the Midwest and Florida. The company's core offerings include Managed IT Services, Cybersecurity Services, CMMC Compliance, Data Center & Cloud Solutions, IT Projects, VoIP, and Website Design. Services are delivered through a combination of remote support tools (Virtual Technician using Splashtop SOS), on-site support, and their SOC 2 Type II audited data center facility. The company operates as a one-stop technology partner providing proactive IT support, security, and cloud solutions with a focus on mid-market clients throughout Illinois, Wisconsin, and Florida.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Proactive monitoring, help desk support, and ongoing technical maintenance that keeps business systems running smoothly for small and medium-sized businesses.
- Cybersecurity Services Multi-layered cybersecurity program including threat monitoring, vulnerability assessments, and managed endpoint protection for SMB clients.
- CMMC Compliance Cybersecurity Maturity Model Certification (CMMC) advisory for Department of Defense contractors, delivered as a CyberAB-accredited Registered Practitioner Organization for CMMC Levels 1 and 2.
- Data Center & Cloud Solutions Cloud hosting, data storage, backup, and infrastructure services delivered from a SOC 2 Type II audited company-owned data center.
- IT Projects Project-based IT engagements covering infrastructure upgrades, migrations, and technology rollouts delivered on time and within budget.
- VoIP Cloud-based voice over IP telephony solutions that improve business communications, reduce costs, and support remote work for SMB clients.
- Website Design Professional website design and development services producing user-friendly sites that reflect the client's brand identity and drive customer engagement.
Quantifiable outcome
- ZERO major security incidents (ransomware, cryptolocker, data loss) in over 5 years for all managed services clients
- +3 more outcomes
Companies that use Excalibur Technology
Customer profileSegments5 records
Ideal customer profiles3 records
Excalibur Technology technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature4 records
Excalibur Technology partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- CyberAB (Cybersecurity Maturity Model Certification Accreditation Body)coreExcalTech is a CyberAB-accredited Registered Practitioner Organization (RPO), enabling the company to provide official CMMC compliance guidance to Defense Industrial Base (DIB) clients. As a CyberAB RPO, ExcalTech is authorized to help organizations achieve CMMC certification from gap assessment through audit-ready status for Levels 1 and 2.
- BlueCross BlueShield of IllinoisminorInsurance provider partner for employee health benefits. The company offers BlueCross BlueShield PPO plans as part of its employee compensation package.
- GuardianminorInsurance provider partner for employee benefits including dental and vision, as referenced in the company careers page benefits section.
- Renaissance FinancialminorFinancial services partner referenced in the employee benefits section, providing IRA and retirement planning services.
- SentinelOnecoreExcalTech provides clients with a free upgrade to SentinelOne's Singularity Complete Package, a next-generation antivirus and endpoint detection and response (EDR) solution. This represents a product integration and managed security service offering.
- SplashtopcoreExcalTech uses Splashtop SOS for remote support sessions, allowing technicians to remotely access client Windows and Mac computers via a lightweight download. The Virtual Technician page provides direct download links for Splashtop SOS for both platforms.
- MicrosoftcoreExcalTech blog extensively references Microsoft 365, Microsoft Teams, Copilot, Azure, Intune, SharePoint, and OneDrive. The company is positioned as a Microsoft partner helping clients implement and optimize Microsoft solutions. Blog articles cover Microsoft CSP (Cloud Solution Provider) services.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Excalibur Technology competitors and assessment
Company assessmentDirect peers
- Vology: Vology is a managed IT and cloud services provider serving SMB and mid-market organizations, with operations overlapping Florida — one of ExcalTech's three states — making it an especially relevant geographic peer.
- Ntiva: Ntiva is a managed IT services provider serving SMB and mid-market customers across multiple U.S. regions with help desk, cybersecurity, cloud, and compliance services. It is directly comparable to ExcalTech in service portfolio, customer segment, and recurring revenue model.
- Dataprise: Dataprise is a regional managed IT services provider offering help desk, cybersecurity, cloud, and infrastructure management to mid-market organizations. Comparable service mix and customer profile to ExcalTech.
- Ascend Technologies: Ascend Technologies is a Midwest-based managed IT and cloud services provider serving SMB and mid-market clients across Wisconsin and Illinois — a direct regional overlap with ExcalTech's Illinois and Wisconsin offices.
- Kelser Corporation: Kelser Corporation is a managed IT services and cybersecurity provider serving mid-market and SMB customers in the Northeast U.S. with managed services, cloud, and compliance offerings. Similar size and portfolio positioning to ExcalTech.
- Binatech: Binatech is a Chicago-area managed IT services provider serving small and mid-sized businesses with similar help desk, network, and cybersecurity offerings. Strong geographic overlap with ExcalTech's Illinois headquarters.
- Coretelligent: Coretelligent provides managed IT, cybersecurity, and cloud services to mid-market clients across multiple U.S. regions. Comparable service breadth, customer segment, and recurring revenue orientation.
- Structured Communication Systems: Structured Communication Systems provides managed IT, voice, and networking services to SMB and mid-market customers in the Pacific Northwest. Service mix and customer profile align closely with ExcalTech.
- Magna5: Magna5 delivers managed IT, voice, cloud, and security services to SMB and mid-market customers across the Northeast and Central U.S. Overlapping service portfolio and SMB focus make it a direct competitor.
- Impact Networking: Impact Networking is a Midwest-based MSP with offices spanning Illinois, Wisconsin, and other Midwestern states, providing managed IT, document management, and business process services to SMBs. Geographic overlap and SMB focus make it a close direct peer to ExcalTech.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
Excalibur Technology social profiles
Digital presenceExcalibur Technology compliance and trust
Trust signalCompliance3 records
Excalibur Technology financial estimates
Financial estimateRevenue estimate
Valuation estimate
Excalibur Technology leadership team
Management profileNumber of profiles
Profiles1 record
Excalibur Technology funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Excalibur Technology M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Excalibur Technology
What does Excalibur Technology do?
Excalibur Technology (ExcalTech) is a managed IT services provider delivering proactive monitoring, help desk support, network management, cybersecurity, CMMC compliance guidance, cloud and data center hosting, VoIP communications, project-based IT rollouts, and website design to small and medium-sized businesses across Illinois, Wisconsin, and Florida. Services are delivered by in-house, locally-staffed technicians from a SOC 2 Type II audited data center using remote support tools such as Splashtop SOS.
Is Excalibur Technology a public or private company?
Excalibur Technology is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Excalibur Technology founded?
Excalibur Technology was founded in 1994. It employs 11 to 50 people.
Where is Excalibur Technology based?
Excalibur Technology is headquartered in Barrington, United States, in the North America region.
How does Excalibur Technology make money?
Seven revenue lines are on record. Managed IT Services are the primary driver. The others are cybersecurity Services, CMMC Compliance Consulting, data Center & Cloud Solutions, IT Projects & Infrastructure Upgrades, voIP and Cloud Communications and website Design & Development.
Who are Excalibur Technology's main competitors?
Direct peers on record are Vology, Ntiva, Dataprise, Ascend Technologies, Kelser Corporation, Binatech, Coretelligent, Structured Communication Systems, Magna5 and Impact Networking.
Does Excalibur Technology have an API?
No public API is recorded for Excalibur Technology.
What industry is Excalibur Technology in?
Excalibur Technology's product category is Managed IT Services. Its primary akta.pro industry code is BPAAABAF, Technical & Product Support (Tier 0–2, Troubleshooting). Its NAICS code is 541513 and its SIC code is 7370.