LifeStation, Inc.

What LifeStation, Inc. does

LifeStation, Inc. is a privately held US medical alert monitoring company founded in 2005 and headquartered in Union, New Jersey. The company designs, sells, and operates personal emergency response systems targeting seniors aged 65+ and their family caregivers, with a secondary B2B segment serving senior living communities, healthcare insurers, and care management organizations. Its product portfolio consists of three core devices — Sidekick Home (in-home wireless system), Pearl (compact mobile GPS device), and Sidekick Smart (medical alert smartwatch) — all built on AT&T 4G LTE cellular connectivity and integrated with proprietary fall detection (accelerometer + barometric sensors) and GPS/WiFi location tracking.

Name

LifeStation, Inc.

Legal name

LifeStation, Inc.

Website

https://lifestation.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

501–1,000 employees

Short description

LifeStation is a privately held US medical alert monitoring company that provides 24/7 emergency response devices — in-home systems, mobile GPS units, and smartwatches — to seniors, caregivers, and senior living communities, operating its own monitoring centers in New Jersey and Texas.

Ownership category

akta.pro rank

Product category

Medical Alert Monitoring Services

NAICS

Home Health Care Services (621610), Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Personal Emergency Response (PERS) & Medical Alert Monitoring (HSAHAAAL)

akta.pro secondary industries

Caregiver Monitoring, Check-In & Family Notification Platforms (HSAHAHAE), Fall Detection & Automatic Alert Monitoring Services (HSAHAHAC), Medical Alert / PERS Monitoring (Emergency Response) (BPAKAFAD), Emergency Response Systems (PERS) Setup & Home Alerting Solutions (HSABAJAL), Elder Care, Wellness & Home Health IoT (Fall Detection, Medical Alerts, Sleep/Wellness Sensors) (HSAPAQAJ)

Keywords

• Medical alert systems
• Personal emergency response
• Senior monitoring services
• Fall detection devices
• 24/7 emergency monitoring

Headquarters

HQ city

Union

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Monthly Monitoring Subscriptions: Recurring monthly subscription fees for 24/7 medical alert monitoring services. Base plans start at $35.95/month for in-home systems, with mobile/wearable options ranging from $38.95-$50.95/month.
2. Hardware/Device Sales: Sale of medical alert devices including Sidekick Home, Pearl, Sidekick Smart, and in-home systems. Devices are provided as part of service subscription.
3. Insurance Partnership Revenue: Revenue from insurance partnerships where LifeStation provides medical alert services to members of Aetna, UnitedHealthcare, Humana, Wellpoint, and other health plans at discounted rates.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

LifeStation sells and monitors medical alert systems for seniors, including in-home, mobile GPS-enabled, and smartwatch devices connected to its own US-based 24/7 emergency monitoring centers in New Jersey and Texas. Subscriptions bundle hardware (Sidekick Home, Pearl, Sidekick Smart) with continuous monitoring, automatic fall detection, GPS/WiFi location tracking, and caregiver notifications.

Product overview

LifeStation offers a portfolio of medical alert systems designed for seniors and their caregivers. The core product line includes three main devices: Sidekick Home (in-home wireless system with 1,300 ft range), Pearl (compact mobile GPS-enabled device), and Sidekick Smart (medical alert smartwatch). All devices connect to LifeStation's own US-based 24/7 emergency monitoring centers and feature automatic fall detection. The ecosystem is complemented by add-on services including Find My Loved One (GPS location tracking via text), the Atlas Care Manager Portal for healthcare partners, Closed-Loop Reporting for Medicaid care coordination, and optional accessories like lock boxes. The systems operate on AT&T's 4G LTE network and integrate with Amazon Alexa for smart home control.

Differentiator

Problem solved

Functional benefit

Brands

• Sidekick Home: In-home wireless medical alert system with 4G LTE connectivity, fall detection, waterproof wearable pendant, and 1,300 ft range coverage.
• Pearl
• Sidekick Smart

Products and services

• Sidekick Home In-home wireless medical alert system with 1,300 ft range, waterproof wearable button, 4G LTE cellular connectivity (no landline required), and connection to 24/7 emergency monitoring center; aimed at seniors spending most of their time at home.
• Pearl Compact GPS-enabled mobile medical alert system with nationwide 4G LTE coverage, automatic fall detection, real-time GPS location tracking, 1.5-ounce form factor, and up to 3-day battery life; targeted at active seniors on the go.
• Sidekick Smart Custom-designed medical alert smartwatch for seniors featuring GPS tracking, automatic fall detection, heart rate monitoring, step counter, and direct connection to 24/7 US-based emergency monitoring centers.
• In-Home Medical Alert System Traditional home-based medical alert system starting at $35.95/month, providing 24/7 monitoring through base unit connected to the monitoring center; aimed at homebound seniors.
• Atlas Care Manager Portal Web-based portal enabling care managers (including Medicaid care teams) to access real-time information, submit authorizations, check account activity, and download reporting on member medical alert systems; sold to healthcare organizations and senior living partners.
• Closed-Loop Reporting Service Post-alert service that follows up with emergency response agencies to gather detailed outcome information and provides reports to stakeholders for improved member care; targeted at healthcare/Medicaid care managers to reduce administrative burdens and support care coordination.

Quantifiable outcome

• Average emergency response time of 13.7 seconds
• +2 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability3 records

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• AetnacoreGTM or Marketing PartnerInsurance partnership providing Aetna members with discounts on LifeStation medical alert services, offering up to 30% off monitoring fees.
• UnitedHealthcarecoreGTM or Marketing PartnerInsurance partnership providing UnitedHealthcare members with access to discounted medical alert monitoring services through LifeStation.
• HumanacoreGTM or Marketing PartnerPartnership offering Humana members reduced rates on LifeStation medical alert systems as part of health and wellness benefits.
• WellpointcoreGTM or Marketing PartnerInsurance partnership providing Wellpoint members with access to LifeStation medical alert services at discounted rates.
• American LegionminorGTM or Marketing PartnerVeterans organization partnership offering American Legion members discounts on LifeStation medical alert services.
• AT&TcoreTechnology or IntegrationTechnology partnership using AT&T 4G LTE cellular network for device connectivity, enabling mobile medical alert protection.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Alert1: Direct competitor offering in-home and on-the-go medical alert systems with fall detection, serving the same senior customer base with similar subscription-based pricing.
• MobileHelp: Direct PERS peer offering in-home and mobile GPS medical alert systems with fall detection and 24/7 monitoring, competing for the same senior demographic and frequently compared head-to-head in industry rankings.
• Life Alert: Established direct PERS competitor with brand recognition built on 'I've fallen and I can't get up' marketing. Competes in the same in-home and mobile medical alert category for the same senior consumer segment.
• Bay Alarm Medical: Direct competitor in the US medical alert space with in-home, mobile GPS, and fall detection devices targeting the same 65+ demographic via similar subscription pricing tiers and direct-to-consumer marketing.
• Medical Guardian: Direct PERS competitor offering in-home, mobile, and smartwatch medical alert systems to US seniors with similar subscription pricing and 24/7 monitoring. Closely comparable product line, target customer, and GTM motion.

Broad incumbents

• Lively (GreatCall, owned by Best Buy): Senior-focused health and safety service from Best Buy, bundling medical alert devices with cellular service and a senior-focused app. Competes in the same PERS-adjacent category with broader retail distribution.
• VRI (Valued Relationships Inc.): Established PERS and remote patient monitoring provider serving healthcare, payer, and senior living customers. Overlaps with LifeStation's emerging Medicaid and care coordination channels and competes in monitored personal emergency response.
• ADT Health: Medical alert offering from ADT, the large home security incumbent. ADT Health extends ADT's monitored-security customer base into PERS with overlapping operational infrastructure.
• Connect America (Philips Lifeline): Largest PERS incumbent in North America following its acquisition of Philips Lifeline. Broader portfolio includes connected health, medication management, and senior-focused safety services across multiple channels.

Emerging players

• Aloe Care Health: Emerging player in the smart senior care space with voice-activated medical alert and fall detection devices. Smaller-scale direct competitor with a more tech-forward positioning targeting families and caregivers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/lifestation
• LinkedInlinkedin.com/company/lifestation-inc.

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LifeStation, Inc.