Selective Travel Management
Selective Travel Management is a Belfast-based Travel Management Company delivering corporate and institutional business travel programmes across the UK and Ireland via online booking, traveller tracking, data analytics, and dedicated account teams.
- Company typePrivate
- Founded1975
- HeadquartersBelfast, United Kingdom
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Selective Travel Management does
Selective Travel Management (STM) is a Belfast-headquartered Travel Management Company (TMC) serving corporate and institutional clients across the United Kingdom and Ireland. Founded in 1975 and operating as a wholly-owned subsidiary of the World Travel Centre Group, STM delivers managed business travel programmes through dedicated account management teams supported by a 200-plus-strong team of travel experts, with a second operational hub in Dublin. Its core product suite comprises a multi-modal Online Booking Tool, a Trends data-insights and reporting dashboard, an in-house Traveller Tracking system integrated with third-party risk providers (now augmented by a December 2025 strategic partnership with Safeture), Traveller Profiles for personalisation, and additional modules covering Travel Policy enforcement, Sustainability (carbon reporting and offsetting, EcoVadis Gold), 24/7 emergency support, and a client portal branded "The Hub".
STM monetises primarily through transaction and management fees on travel bookings — including commissions from airlines, hotels and rail operators and service fees from corporate clients — with both online (lower fee) and consultant-assisted (higher fee) booking channels, complemented by recurring access fees to its technology platform. The go-to-market is enterprise-led, combining direct sales to large clients (SME, Public Sector, Higher Education, Charity & Missionary, Film & Entertainment, Groups & Events) with formal tender and procurement processes for government and institutional RFPs; relationship and retention metrics are explicitly highlighted, with a stated 96% client retention rate and 98% customer satisfaction. Operational compliance posture is unusually broad for a sub-scale TMC, with retained ISO 9001 and ISO 14001, newly achieved ISO 22301 (Business Continuity) and ISO 45001 (Occupational Health & Safety), ISO/IEC 27001, Cyber Essentials (Plus), PCI DSS, IATA and ATOL accreditations, Investors in People Silver, and a net-zero commitment by 2035.
The company is privately held with no disclosed funding rounds, has improved its BTN Europe UK TMC ranking for three consecutive years (21st → 20th → 18th), and references material contract wins including a recurring £200 million annual UK contract stake and a £9 million-per-annum University of Glasgow mandate, although no consolidated revenue figure is publicly disclosed.
Selective Travel Management firmographics
Firmographics- Name
- Selective Travel Management
- Legal name
- Selective Travel Management
- Website
- https://selective-travel.com
- Company type
- Private
- Founded year
- 1975
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Selective Travel Management is a Belfast-based Travel Management Company delivering corporate and institutional business travel programmes across the UK and Ireland via online booking, traveller tracking, data analytics, and dedicated account teams.
- Ownership category
- akta.pro rank
Selective Travel Management industry classification
Industry- Product category
- Corporate Travel Management
- NAICS
- Travel Agencies (561510)
- SIC
- Transportation Services (4700)
- akta.pro primary industry
- Full-Service Corporate Travel Management Companies (Global/Regional TMCs) (THACAAAA)
- akta.pro secondary industries
- Government & Public Sector Travel Management (TMCs) (THACAAAD), Corporate Booking Platforms & Online TMCs (THAKAAAG), Travel Fulfillment & After-Hours/Agent Assist Services (White-Label TMC Operations) (THACAAAJ), Identity, Profiles & Traveler Data Management (SSO, Preferences, GDPR) (THALAGAL), Events-Integrated Corporate Travel (TMCs with Meetings/Groups) (THACAAAH)
Keywords
Where Selective Travel Management is headquartered
LocationHeadquarters
- HQ city
- Belfast
- HQ country
- United Kingdom
- HQ region
- Europe
Offices3 records
Markets served
Selective Travel Management business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Travel Management Services: Selective Travel Management generates revenue through fees charged for travel booking and management services. As a Travel Management Company (TMC), the company earns commissions and transaction fees from suppliers (airlines, hotels, car rental companies) and service fees from corporate clients for managing their travel programs. Revenue is derived from both online bookings (lower fees) and offline/consultant-assisted bookings (higher fees).
- Technology Platform Services: Revenue generated from providing access to proprietary technology platforms including online booking tools, data analytics dashboards, and traveller tracking services as part of managed travel programs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Annual | Tailored corporate travel management pricing based on client size and needs |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
Selective Travel Management product offering
Product offeringCore offering
Selective Travel Management is a UK and Ireland Travel Management Company (TMC) that plans, books, and manages corporate travel programs for organizations. Its offering combines dedicated human account management and 24/7 emergency support with a proprietary technology platform that includes an online booking tool, data analytics (Trends), traveller tracking for duty of care, traveller profiles, and travel policy compliance workflows. The company also delivers sustainability reporting and carbon offsetting, and integrates Safeture's risk management platform for client safety services.
Product overview
Selective Travel Management offers a comprehensive travel management platform combining proprietary technology with personalised service. The core product suite includes an Online Booking Tool for multi-modal travel reservations, Trends (Data Insights) for reporting and analytics, Risk Management with in-house traveller tracking capabilities, Traveller Profiles for personalisation, and Travel Policy Management with built-in approval workflows. Additional modules include The Hub client portal, Online Reporting Tool, and Sustainability Solutions. Services are supported by dedicated account management and 24/7 emergency support. A strategic technology partnership with Safeture integrates travel risk management capabilities. The company also provides educational resources including travel guides for key destinations and white papers on industry topics.
Differentiator
Problem solved
Functional benefit
Products and services
- Corporate Travel Management Services End-to-end managed corporate travel service for UK and Ireland organizations, covering booking of flights, hotels, rail, and car hire, supported by dedicated account managers and 24/7 emergency teams. Target buyers are corporate travel programmes across SME, public sector, higher education, charity, film/entertainment, and group events segments.
- Online Booking Tool Self-service online booking platform providing multi-modal travel search and booking across flights, hotels, car hire, and rail for corporate travellers and travel bookers, with trip management on mobile and desktop.
- Trends Data Insights Online management information and reporting suite that displays valuable travel data with filtering, drill-down, and interactive dashboards, covering both online and offline bookings for travel managers and finance teams.
- Risk Management and Traveller Tracking In-house traveller tracking service that helps organizations meet duty-of-care obligations by providing proactive safety, security, and location awareness for business travellers globally, with integration to third-party risk providers for live data.
- Traveller Profiles Suite Personalized profile management solution enabling travellers to store passport information, emergency contacts, personal preferences, and loyalty scheme details to streamline and personalize corporate travel bookings.
- Account Management Service Dedicated account management service providing consultative support, contract management, regular review meetings, and customized implementation for each corporate client's travel programme.
- 24/7 Emergency Support Service
Quantifiable outcome
- 96% client retention rate demonstrates exceptional service quality and customer satisfaction
- +5 more outcomes
Companies that use Selective Travel Management
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles6 records
Selective Travel Management technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature5 records
Selective Travel Management partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core, minor and flagship.
- SafeturecoreStrategic partnership integrating Safeture's travel risk management SaaS platform into Selective Travel Management's TMC services. The collaboration enhances travel risk management and operational resilience for organisations with high-volume, multi-region travel programs, providing proactive safety, security, and traveller tracking capabilities.
- Lufthansa GroupcoreInnovative connection with Lufthansa Group making business travel easier for customers of Selective Travel Management and World Travel Centre. This partnership provides enhanced booking capabilities and preferential access to Lufthansa Group services.
- Olivia MehaffeyminorSponsorship partnership with Irish professional golfer Olivia Mehaffey, one of Ireland's leading women golfers.
- South Eastern Regional College (SERC)minorPartnership with SERC and Oasis Travel as part of the Skill Gap Action Plan for Travel and Tourism initiative aimed at tackling skills shortage in the travel industry.
- World Travel Centre GroupflagshipParent company and part of the World Travel Centre Group, operating under the group structure. The group comprises multiple travel brands including Selective Travel Management, World Travel Centre, e-Travel, and other subsidiaries.
- Advantage Travel PartnershipcorePart of the Advantage Travel Partnership network, providing access to aggregated buying power, shared technology, and industry expertise through this UK-wide consortium of independent travel agencies.
- Advantage Global NetworkcoreMember of Advantage Global Network providing worldwide reach and connections for international travel requirements through the global network of partner agencies.
- GBTAminorMember of the Global Business Travel Association, participating in industry events and maintaining connections with the broader business travel community.
- Institute of Directors (IoD)minorOngoing travel partnership with the Institute of Directors, one of the biggest names in business. Continued partnership providing services to IoD members.
Scale indicators10 records
Recent moves8 records
Expansion highlights6 records
Selective Travel Management competitors and assessment
Company assessmentDirect peers
- Gray Dawes Travel: Independent UK TMC of comparable size, serving corporate and SME clients with a similar mix of online booking, account management, and travel policy services. Direct competitor for UK mid-market and enterprise TMC contracts.
- Corporate Traveller UK: SME-focused TMC operating in the UK as part of the Flight Centre Travel Group. Competes head-to-head with STM in the SME and mid-market segments with similar dedicated account management and online booking propositions.
- Portman Travel: UK-based TMC serving corporate, public sector, and marine/offshore clients. Direct competitor in UK enterprise and public sector travel management with comparable service mix and geographic footprint.
- Redfern Travel: Long-established UK TMC serving corporate clients across multiple sectors. Direct peer with overlapping vertical focus, particularly in mid-market and enterprise corporate travel programmes.
- Chambers Travel: UK-based TMC providing corporate travel management with a similar blend of online tools, account management, and sector specialisation. Direct competitor for UK corporate and academic sector contracts.
- Good Travel Management: UK TMC with comparable scale and corporate client base, including public sector and higher education engagements. Direct peer competing in similar UK enterprise travel management tenders.
Broad incumbents
- American Express Global Business Travel: World's largest TMC and primary incumbent in the global corporate travel space. Competes with STM for multinational and large enterprise RFPs, though its breadth of service and technology investment far exceeds STM's scope.
- BCD Travel: Top-three global TMC with comprehensive corporate travel, meetings, and consulting services. Competes in UK enterprise and public sector RFPs as an incumbent with global scale advantages over STM.
- CWT (Carlson Wagonlit Travel): Global TMC incumbent serving multinational and government clients. Competitor in UK enterprise travel management with broader geographic coverage and larger technology investment than STM.
Emerging players
- TravelPerk: Well-funded digital-first corporate travel and expense platform aggressively targeting the SME and mid-market segments that are core to STM. Represents the technology-led disruption thesis to traditional TMC business models.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Selective Travel Management social profiles
Digital presenceSelective Travel Management compliance and trust
Trust signalCompliance11 records
Selective Travel Management financial estimates
Financial estimateRevenue estimate
Valuation estimate
Selective Travel Management leadership team
Management profileNumber of profiles
Profiles1 record
Selective Travel Management funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Selective Travel Management M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Selective Travel Management
What does Selective Travel Management do?
Selective Travel Management is a UK and Ireland Travel Management Company (TMC) that plans, books, and manages corporate travel programs for organizations. Its offering combines dedicated human account management and 24/7 emergency support with a proprietary technology platform that includes an online booking tool, data analytics (Trends), traveller tracking for duty of care, traveller profiles, and travel policy compliance workflows. The company also delivers sustainability reporting and carbon offsetting, and integrates Safeture's risk management platform for client safety services.
Is Selective Travel Management a public or private company?
Selective Travel Management is a private company. It is classified as corporate owned and is currently operating.
When was Selective Travel Management founded?
Selective Travel Management was founded in 1975. It employs 101 to 250 people.
Where is Selective Travel Management based?
Selective Travel Management is headquartered in Belfast, United Kingdom, in the Europe region.
How does Selective Travel Management make money?
Two revenue lines are on record. Travel Management Services are the primary driver. The others are technology Platform Services.
Who are Selective Travel Management's main competitors?
Direct peers on record are Gray Dawes Travel, Corporate Traveller UK, Portman Travel, Redfern Travel, Chambers Travel and Good Travel Management. Broad incumbents are American Express Global Business Travel, BCD Travel and CWT (Carlson Wagonlit Travel). TravelPerk is listed as an emerging player.
Does Selective Travel Management have an API?
No public API is recorded for Selective Travel Management.
What industry is Selective Travel Management in?
Selective Travel Management's product category is Corporate Travel Management. Its primary akta.pro industry code is THACAAAA, Full-Service Corporate Travel Management Companies (Global/Regional TMCs), with a secondary code of THACAAAD, Government & Public Sector Travel Management (TMCs). Its NAICS code is 561510 and its SIC code is 4700.