Zephyr Consulting

What Zephyr Consulting does

Zephyr Consulting is an independent, Kiwi-owned IT and business consulting firm headquartered in Wellington, New Zealand, with a secondary office in Melbourne, Australia, and approximately 13+ named staff operating across iMIS consulting and IT Managed Services functions. The company delivers five principal service lines: general IT and business consulting, contractor placement and on-tap resourcing through a proprietary Contractor Exchange platform, IT Managed Services under the SiteCare flat-rate subscription (covering endpoint protection, multifactor authentication, email filtering, firewalls, ransomware protection, and Azure cloud), and iMIS Support & Development including RiSE website development, IQA/SSRS report development, and custom iPart development. Within iMIS — a cloud-based Engagement Management System by ASI — Zephyr self-identifies as New Zealand's leading specialist partner serving membership associations, charities, regulators, and non-profits. Zephyr has built proprietary iMIS-extension products (Checkmate for iMIS for AI-powered verification, ZNAPS for analytics snapshots, and a Baseline Implementation Template tuned for the Asia Pacific region) that shorten implementations and embed Zephyr deeper into client iMIS deployments.

The underlying technology stack is heavily Microsoft-centric — Office 365, Azure, Microsoft 365, and Microsoft Copilot — supplemented by a partner ecosystem spanning Fortinet and Trend Micro (cybersecurity), Barracuda (email security), Datto and Kaseya (backup, RMM, business continuity), Keeper (password management), Skykick (cloud migration), Dicker Data and Exclusive Networks (distribution), VMware (virtualisation), and iMIS-adjacent platforms such as Higher Logic, TopClass LMS, Clowder, OpenWater, iMIS Bridge, and Zapier. Zephyr applies a CIS-8 Framework security governance model with annual third-party audits, zero-trust principles, and RMM monitoring as a differentiator inside SiteCare. The security posture is independently evidenced through the Checkmate integration's SOC 2 Type II and ISO 27001 certifications carried by the underlying Checkmate platform.

Zephyr's revenue model combines professional services (consulting, contracting, on-tap resourcing, iMIS implementations, and bespoke development billed project-by-project or on-tap) with recurring managed services revenue via SiteCare's flat-rate monthly subscription and transaction-based Checkmate verification pricing (no licence fees, per-check cost across 190+ countries). Go-to-market is sales-led and direct, combining inside sales (free IT assessments, iMIS demo booking) and field sales (enterprise account management), reinforced by a referral programme ($250 gift card for signed SiteCare contracts) and an extensive content/nurture marketing operation (four newsletters including Zephyr Press, Tech Chronicle, Weekly Tech Tips, and the iMIS Newsletter, plus a blog and event sponsorship via the iMIS Users Group). The customer base spans New Zealand central and local government (Stats NZ, MBIE, Department of Internal Affairs, Parliamentary Services, Ministry of Health, Ministry of Education, Financial Markets Authority, NZTA, Civil Aviation Authority, Ministry for Primary Industries, NZ Productivity Commission), professional and trade associations (Royal NZ College of General Practitioners, NZ Veterinary Association, Master Builders, Master Plumbers, MTA, Crime Stoppers, Federated Farmers, Aged Care Association NZ), and small-to-medium commercial clients (Damwatch Engineering, Implemented Investment Solutions, Tregaskis Brown).

Name

Zephyr Consulting

Legal name

Zephyr Consulting

Website

https://zephyr.co.nz

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Zephyr Consulting is a privately held, Kiwi-owned IT and business consulting firm headquartered in Wellington, New Zealand, serving New Zealand and Australian government agencies, membership associations, non-profits, and SMEs with iMIS implementation, managed IT services (SiteCare), contracting, and bespoke development across Microsoft, Azure, and cybersecurity technologies.

Ownership category

akta.pro rank

Product category

IT Consulting and Managed Services

NAICS

Management Consulting Services (54161), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Management Consulting Services (8742), Services-Computer Programming Services (7371)

akta.pro primary industry

Digital & Technology Transformation Consulting (BPAHACAH)

akta.pro secondary industries

Cybersecurity & Identity Consulting (BPAHAEAG), Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO), Integration, API & Middleware Consulting (BPAHAEAJ)

Keywords

• IT consulting services
• Managed IT services
• IMIS implementation support
• Membership management software
• Cybersecurity managed services

Headquarters

HQ city

Wellington

HQ country

New Zealand

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Consulting Services: Business and IT consulting services delivered through direct client engagements, providing expertise in technology strategy, implementation, and optimisation.
2. Contracting Services: Contractor placement and resourcing services, connecting skilled IT professionals with client assignments through the Contractor Exchange platform.
3. On-Tap Resourcing: Flexible staffing solutions allowing organisations to access skilled resources on demand.
4. IT Managed Services (SiteCare): Comprehensive managed IT services provided for a flat-rate fee, including Office 365 management, cybersecurity, backup solutions, Azure cloud services, and co-managed IT options.
5. iMIS Implementation & Support: iMIS EMS implementation, configuration, training, and ongoing support services for membership-based organisations, associations, and regulatory bodies.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

Zephyr Consulting provides IT and business consulting, IT Managed Services (SiteCare), contracting and on-tap resourcing, and specialised iMIS Engagement Management System implementation, support, and development for associations, regulatory authorities, and charities across New Zealand and Australia. The firm also builds and supports proprietary iMIS add-ons including the AI-powered Checkmate for iMIS verification integration and the ZNAPS analytics tool, alongside Microsoft 365, Azure, and cybersecurity services.

Product overview

Zephyr Consulting is an independent, Kiwi-owned company offering IT and business consulting services across New Zealand and Australia. The company's service portfolio includes Consulting, Contracting, On-Tap Resourcing, IT Managed Services, and iMIS Support & Development. For IT Managed Services, Zephyr offers SiteCare - a comprehensive managed service providing endpoint protection, email filtering, firewalls, and security. For iMIS, Zephyr serves as New Zealand's leading iMIS specialist, implementing and supporting iMIS EMS - a cloud-based Engagement Management System for associations, charities, and non-profits. The company has developed its own add-on products including Checkmate for iMIS (AI-powered verification integration) and ZNAPS (reporting and analytics tool). Zephyr also implements and supports a range of iMIS third-party applications including TopClass LMS, Higher Logic Thrive, Clowder, OpenWater, Case Management for iMIS, and others.

Differentiator

Problem solved

Functional benefit

Products and services

• iMIS EMS Cloud-based Engagement Management System by Advanced Solutions International (ASI), rated as the #1 software platform for associations, charities, memberships, and non-profits. Combines database, CRM, and website management into one system for managing members, practitioners, and donors.
• Checkmate for iMIS AI-powered integration built by Zephyr Consulting that connects the Checkmate pre-employment screening, reference checking, and government verification platform with iMIS. Supports verification across 190+ countries with built-in fraud detection and returns results securely into iMIS in hours rather than days.
• ZNAPS Reporting and analytics tool developed by Zephyr Consulting that automatically creates snapshots of iMIS data and inserts them into standalone panels in the iMIS database. Enables automated membership statistics tracking, trend reporting, and dashboard visualisations.
• SiteCare (IT Managed Services) Comprehensive managed IT service providing peace-of-mind for the entire IT ecosystem including PC endpoint protection, multifactor authentication, email filtering, firewalls, web filtering, ransomware protection, patching, and staff education, delivered at a flat-rate monthly fee.
• IT Managed Services IT support services specialising in Windows Desktop and Server Support, Microsoft 365 and Office applications, backup solutions, Microsoft Azure cloud solutions, IT Security and Threat Protection, fibre internet, and Wide Area Network services for small to medium-sized organisations across New Zealand and Australia.
• Consulting Services Business and information technology consulting services provided to public and private sectors, committed to delivery of leading-edge solutions that grow clients' business potential and maximise investments in new technologies and existing legacy systems.
• Contracting Contracting services providing skilled IT and business professionals for project-based engagements sourced through Zephyr's Contractor Exchange platform.
• On-Tap Resourcing Flexible resourcing solution providing access to skilled professionals on demand for organisations needing additional resources, delivered through Zephyr's Contractor Exchange.
• iMIS Support & Development Specialised iMIS implementation and support services including cloud migration to iMIS EMS Enterprise, Asia Pacific baseline implementation, ongoing support (one-off, ad-hoc, or ongoing), RiSE website development, IQA/SSRS/Report Writer development, dashboards, training, custom iPart development, business process improvement, and iMIS audits.

Quantifiable outcome

• 85% increase in website engagement since iMIS go-live
• +4 more outcomes

Named customers23 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Feature5 records

Partnerships

13 partnerships are on record, tiered core, flagship and minor.

• MicrosoftcoreTechnology or IntegrationMicrosoft Silver Partner status with expertise in Office 365, Azure cloud solutions, Microsoft 365, and Microsoft Copilot. Provides procurement services and migration support from on-premises Exchange to Exchange Online.
• FortinetcoreTechnology or IntegrationCybersecurity partnership providing firewall and network security solutions as part of Zephyr's security offerings.
• Trend MicrocoreTechnology or IntegrationEndpoint protection and cybersecurity solutions integrated into Zephyr's security offerings.
• Dicker DatacoreChannel Partner/ Reseller/ DistributorAustralian distributor and reseller partner for technology products and solutions in the ANZ region.
• ASI (Advanced Solutions International)flagshipStrategic or Co-development PartnerPartnership with iMIS developer to deliver and support iMIS clients across New Zealand and Australia. Zephyr is the leading iMIS specialist partner in the region.
• Higher LogiccoreTechnology or IntegrationCommunity and marketing automation platform integrated with iMIS for enhanced member engagement, communications, and marketing campaigns.
• DattocoreTechnology or IntegrationBackup, disaster recovery, and business continuity solutions integrated into Zephyr's managed services offerings.
• KaseyacoreTechnology or IntegrationIT management and security solutions provider for Zephyr's managed services operations.
• Exclusive NetworksminorChannel Partner/ Reseller/ DistributorGlobal cybersecurity and networking distributor for ANZ region.
• CheckmatecoreTechnology or IntegrationAI-powered integration for pre-employment screening, reference checking, and verification services directly within iMIS. Supports 190+ countries for verification. SOC 2 & ISO 27001 certified.
• TopClass LMS (WBTSystems)coreTechnology or IntegrationAward-winning education platform integrated with iMIS for certifications, digital badges, learning pathways, online courses, and webinars.
• iMIS BridgecoreTechnology or IntegrationIntegration platform supporting single sign-on (SSO) and bi-directional data exchange with 120+ pre-built integrations for iMIS 300 & EMS.
• ZNAPScoreTechnology or IntegrationAnalytics tool that creates snapshots of iMIS data for visual dashboards and membership trend reporting. Developed in partnership with Zephyr Consulting.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Velosio: One of the largest global iMIS implementation partners, offering similar AMS implementation, support, and managed services to associations and member-based organisations. Highly comparable as a fellow iMIS-specialist consulting firm, though operating at significantly larger scale across North America.
• Armanino: Top US iMIS implementation partner with consulting, technology, and managed services practices serving associations and non-profits. Directly comparable business model — iMIS-led professional services with recurring managed offerings — but serving North American clients.
• Boyer & Associates: Long-established iMIS consulting and software firm serving the association market. Closely comparable as a specialist iMIS partner focused on implementation, custom development, and ongoing support for member-based organisations.
• Insomnia (Spark-owned): NZ-focused managed IT services provider for SMBs with similar flat-rate support offering. Comparable SiteCare-style managed services approach for small and medium organisations across New Zealand.
• Cinch IT: New Zealand managed IT services provider targeting SMBs with cybersecurity, cloud, and support offerings. Closely comparable managed services model serving the same NZ SMB customer base as Zephyr's SiteCare.

Broad incumbents

• Datacom: Largest locally owned NZ IT services company offering consulting, managed services, and cloud across public and private sectors. Overlaps with Zephyr in government IT consulting and managed services but operates at much greater scale and breadth.
• Spark New Zealand: Major NZ telecommunications and digital services provider with a managed IT and cloud services division. Competes for NZ SMB and government IT outsourcing spend but is a much broader incumbent rather than an iMIS specialist.

Others

• Advanced Solutions International (ASI): Developer of the iMIS Engagement Management System and Zephyr's flagship technology partner. Not a direct competitor but a critical ecosystem participant — Zephyr's iMIS specialisation is functionally a channel relationship with ASI.

Regional players

• Auldhouse: NZ IT training and consulting firm offering Microsoft, cloud, and business technology services. Comparable Microsoft-aligned consulting footprint in New Zealand but more weighted toward training delivery.
• Theta (now part of Aurecon): NZ-owned IT consulting and managed services company serving enterprise and government clients. Comparable ANZ-region consulting and managed services scale and customer overlap in the New Zealand mid-market and public sector.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/zephyrconsulting
• LinkedInlinkedin.com/company/zephyr-consulting
• Xx.com/zephyrconsultNZ

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zephyr Consulting