Paladin Data Corporation
Paladin Data Corporation is an employee-owned US software company that provides cloud-based point-of-sale and retail management technology to independent hardware, lumber, pharmacy, feed/seed, pet, and general retailers across the United States.
- Company typePrivate
- Founded1980
- HeadquartersBend, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Paladin Data Corporation does
Paladin Data Corporation is an employee-owned, US-based software company founded in 1980 in Bend, Oregon, that delivers cloud-based point-of-sale and retail management technology to independent retailers across hardware, lumber and building materials, pharmacy, feed and seed, pet, and general retail verticals. Its flagship product, PaladinPOS, runs on Microsoft Windows and Microsoft Dynamics GP infrastructure under a Microsoft Gold Certified Partner relationship, with cloud connectivity delivered through PaladinCloud to enable multi-store synchronization, remote access via Paladin Pilot, and real-time inventory and sales data. The platform is extended by a broad module set including PaladinGo (mobile POS), PaladinShop (built-in e-commerce with a 9% take-rate), PaladinMSP (managed IT services bundled as the Paladin Defense Pack), PaladinRx (pharmacy-specific POS with integrations to leading Rx systems), PaladinNsight (real-time analytics), Rich Rewards (loyalty), PromoBuilder, Mobile2Deliver, and a Custom Kits engine for blended-product retailers.
The company monetizes primarily through a month-to-month SaaS subscription licensed per user, site, and configuration, supplemented by hardware sales (Dell-based POS terminals, Star Micronics and Lexmark printers), managed services fees, PaladinShop transaction fees, and optional after-hours support. GTM is sales-led via a dedicated sales team (1-800-725-2346), a direct account-manager onboarding model with data conversion and on-site training, content marketing through the Retail Science blog (7,831+ subscribers), and an amplified distributor-referral channel reinforced by EDI integrations with major hardware and lumber wholesalers (True Value, Ace Hardware, Do it Best, Wallace, United Hardware, Blish Mize, Bostwick-Braun, Buttery, Emery Jensen, Orgill). The company maintains offices in Bend (headquarters), Mesa, Arizona, and Chandler, Arizona, and is led by Dan Nesmith (President/Founder), Mike Williamson (CEO), Nathan Dolly (CTO), and Ryan Dunn (COO).
In June 2026 Paladin acquired CyberBOS, a long-established POS and business management platform, extending its installed base and product portfolio under a wholly-owned subsidiary structure. The company reports an NPS consistently at or above 8 out of 10 against a software-industry average above 5, and customer testimonials document tenures of 15+ years, indicating a stable, retention-driven SMB book of business across the United States.
Paladin Data Corporation firmographics
Firmographics- Name
- Paladin Data Corporation
- Legal name
- Paladin Data Corporation
- Website
- https://paladinpointofsale.com
- Company type
- Private
- Founded year
- 1980
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Paladin Data Corporation is an employee-owned US software company that provides cloud-based point-of-sale and retail management technology to independent hardware, lumber, pharmacy, feed/seed, pet, and general retailers across the United States.
- Ownership category
- akta.pro rank
Paladin Data Corporation industry classification
Industry- Product category
- Retail Point-of-Sale Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Integrated POS Payments (ISVs & Vertical POS Platforms) (FSAMADAD)
- akta.pro secondary industries
- POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC), Mobile POS (mPOS) Devices & Handheld Terminals (HDACAKAB), POS Installation, Maintenance & Field Services (FSAMADAJ)
Keywords
Where Paladin Data Corporation is headquartered
LocationHeadquarters
- HQ city
- Bend
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Paladin Data Corporation business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- PaladinPOS Software Subscription (SaaS): Monthly software license fee (Subscription License Fee) paid in advance, charged via ACH or bank card on or about the 14th of each month. The fee varies by number of users, sites, and system configuration. New clients receive the Paladin Defense Pack (Managed Security, Managed Updates, DataWise) free for the first year. Month-to-month with no long-term contract; 30-day notice to terminate.
- Hardware Sales: POS terminals, computers, printers, and related hardware are sold as separate products with upfront payment required before shipment. Lead time is approximately four weeks from order receipt. Laser printers, computers, and monitors are non-refundable as they are registered in the buyer's name.
- Managed Services (MSP): Recurring monthly fees for managed IT services including Managed Security, Managed Network, Managed Updates, Managed Backups/DataWise, Microsoft 365, and Paladin Pilot. New clients receive the Paladin Defense Pack (Managed Security, Managed Updates, DataWise) free for the first year; after that, pricing is based on number of services and terminals in use.
- PaladinShop Transaction Fees: PaladinShop is included with Paladin POS at no setup or activation fee. Revenue is limited to 9% of items purchased online, processed weekly. No separate platform or learning curve required.
- Professional Services (Training & Onboarding): Paladin provides free onboarding (dedicated account manager, data conversion, installation, go-live training, both remote and on-site) included in the subscription. Additional/custom training beyond standard onboarding is available for an additional fee. Implementation services including data conversion and equipment setup are included in the initial engagement.
- Software Support and Emergency Support: Standard software support is included with subscription. After-hours and weekend emergency support plans are available for an additional monthly cost. Post-warranty hardware repair support is available at Paladin's discretion for a fee.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | PaladinPOS core subscription — monthly SaaS license with all software updates included |
| Transaction based/ take rate | Pay-as-you-go | PaladinShop — built-in e-commerce included with Paladin POS subscription |
| Subscription | Monthly | Managed Services (PaladinMSP) — IT outsourcing suite |
| Subscription | Monthly | PaladinGo — mobile app add-on |
| One time/ perpetual license | Pay-as-you-go | Hardware — POS terminals, computers, printers, supplies |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
Paladin Data Corporation product offering
Product offeringCore offering
Paladin Data Corporation provides cloud-based point-of-sale (POS) software and related technology services for independent retailers across hardware, lumber, pharmacy, feed & seed, pet, and general retail verticals. Its flagship PaladinPOS platform combines POS checkout, inventory management with market-driven forecasting, multi-store connectivity, EDI supplier ordering, and built-in e-commerce, sold on a month-to-month subscription with bundled managed IT services and POS hardware.
Product overview
Paladin Data Corporation offers a unified platform-plus-modules architecture for independent retail businesses, combining a flagship PaladinPOS system with specialized vertical solutions (Hardware, Lumber, Retail, Feed & Seed, Pet Store, Pharmacy), complementary modules (PaladinGo mobile, PaladinShop e-commerce, Paladin Multi-Store), and a managed IT services layer (PaladinMSP / Managed Security, Managed Network, Managed Updates, Managed Backups, DataWise, SystemWise). The platform also includes PaladinCloud infrastructure, Paladin Pilot remote access, Paladin Nsight analytics dashboard, Suggested Order automation, Rich Rewards loyalty, PromoBuilder promotions, Mobile2Deliver delivery, and the Paladin Defense Pack. CyberBOS, a legacy POS and business management platform, was acquired in June 2026.
Differentiator
Problem solved
Functional benefit
Brands
- Paladin Point of Sale (PaladinPOS): Point of sale software for independent retailers combining user-friendly POS functionality, inventory management, and customer engagement
- PaladinGo
- PaladinShop
- PaladinMSP
- PaladinRx
- PaladinNsight
Products and services
- PaladinPOS Flagship cloud-based point-of-sale system combining POS checkout, inventory management, market-driven forecasting, customer engagement, and EMV/contactless payment support for independent retailers; licensed on a monthly subscription.
- PaladinGo Mobile POS application for Apple iOS and Android that extends PaladinPOS to smartphones and tablets, allowing line-busting sales, inventory lookups, and customer information access from anywhere with mobile signal.
- PaladinShop Built-in e-commerce storefront included with every PaladinPOS subscription that synchronizes items, prices, inventory, and transactions in real time with the POS; charges a 9% transaction fee on online items processed weekly.
- PaladinMSP Managed IT services suite covering Managed Security (Trend Micro), Managed Network (Zyxel), Managed Updates, Managed Backups/DataWise, Microsoft 365, and Paladin Pilot remote access, sold as recurring monthly subscriptions.
- PaladinRx Pharmacy-specific POS solution integrating with all leading pharmacy management systems (Healnow, Speed Script, Cerner, PK Software, GuardianRx, McKesson), with HIPAA signature capture, NPLEx pseudoephedrine tracking, and SIGIS-certified FSA/HRA payment splitting for independent pharmacies.
- Paladin Multi-Store Cloud-based multi-store POS module providing centralized inventory management, real-time cross-location visibility, inter-store transfers, synchronized customer loyalty and charge accounts, and EDI supplier ordering for retailers operating two or more locations.
- PaladinPOS for Hardware Vertical edition of PaladinPOS for independent hardware retailers, providing automated suggested ordering, inventory tracking, contractor pricing protection, and detailed reporting with EDI integrations to True Value, Ace Hardware, Do it Best, Orgill, and other distributors.
- PaladinPOS for Lumber Vertical edition of PaladinPOS for lumber and building materials dealers, including thousand board foot and square footage calculators, contractor pricing, job account management, construction bundles and kits, tonnage-to-sales unit conversion, and Mobile2Deliver delivery scheduling.
- PaladinPOS for Retail General-retail edition of PaladinPOS combining hundreds of integrations, automated inventory management, contactless payments, staffing allocation tools, PaladinNsight analytics dashboard, and Suggested Order automation for independent retailers.
- PaladinPOS for Feed & Seed Vertical edition of PaladinPOS for feed and seed retailers featuring custom kits for blending animal feed, tonnage-to-sales unit conversion, customer pricing and loyalty, credit card on file, inventory on hold for regular customers, and Mobile2Deliver delivery management.
- PaladinPOS for Pet Store Vertical edition of PaladinPOS for pet stores, providing inventory management, slow movers reporting, Rich Rewards loyalty program, PromoBuilder promotional pricing automation, credit card on file, and detailed invoice notes with pet/owner details.
- CyberBOS Acquired point-of-sale and business management platform for independent retailers; under Paladin ownership since June 2026, supported by Paladin with billing transitioning to Paladin and operations continuing without disruption.
- Paladin POS Hardware POS terminals, computers, monitors, and printers (Dell-based hardware with Star Micronics thermal and Lexmark printers) sold as separate purchases with upfront payment and a four-week lead time.
Quantifiable outcome
- NPS consistently rated 8 or higher out of 10 (technology industry scores above 5 are considered excellent)
- +3 more outcomes
Companies that use Paladin Data Corporation
Customer profileNamed customers17 records
Segments6 records
Ideal customer profiles6 records
Paladin Data Corporation technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability2 records
Feature18 records
Paladin Data Corporation partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered core and minor.
- CyberBOScorePaladin acquired CyberBOS, a long-established point-of-sale and business management platform, on June 26, 2026. CyberBOS is now part of Paladin Data Corporation. Existing CyberBOS customers continue to receive support from Paladin with no immediate changes to their systems, processes, or workflows. Paladin's billing is transitioning for CyberBOS clients. CyberBOS systems continue to operate without disruption.
- AvalaracorePaladin POS integrates with Avalara AvaTax for real-time sales tax calculation and fully automated sales tax compliance. Cloud-based and always current, Avalara automatically updates tax rates and regulations, keeping Paladin retailers accurate and compliant without manual work.
- MicrosoftcorePaladin is a Microsoft Gold Certified Partner. The company harnesses Microsoft technologies to build its stable and flexible retail platform. Paladin also sells Microsoft products (Microsoft 365) as part of its managed services offering.
- Trend MicrocorePaladin's Managed Security offering is powered by Trend Micro, providing antivirus, anti-spam, web security, ransomware protection, and data security with around-the-clock defense against evolving online threats for Paladin MSP clients.
- DellcorePaladin Data utilizes Dell's leading industry technology, configuring all new POS systems on Dell computers to ensure reliable, stable performance for retail point-of-sale environments.
- CiscocorePaladin maintains a Cisco partnership, integrating Cisco networking and security technologies into its managed services and network infrastructure solutions for retail environments.
- True ValuecorePaladin's EDI integration sends orders directly to True Value distributors, enabling automated purchasing and up-to-date product information for hardware retailers that are True Value members. Listed prominently on Paladin's homepage as a partner.
- Ace HardwarecorePaladin's EDI integration connects Ace Hardware stores to the Ace supply chain, enabling automated distributor ordering and product data synchronization. Ace Hardware is listed as a key integration partner on Paladin's homepage.
- Do it BestcorePaladin EDI integration with Do it Best enables automated ordering for member hardware retailers. Do it Best is listed as a partner/distributor on Paladin's homepage.
- Wallace DistributionminorPaladin EDI integration connects to Wallace Distribution for automated supplier ordering. Listed as a distributor partner on the Paladin homepage.
- United HardwareminorPaladin EDI integration with United Hardware enables automated ordering for member dealers. Listed as a distributor partner on Paladin's homepage.
- OrgillminorPaladin EDI integration with Orgill supports automated ordering for hardware and building materials retailers sourcing from Orgill.
- Blish MizeminorPaladin EDI integration with Blish Mize enables automated purchasing for member hardware stores.
- Bostwick-Braun CompanyminorPaladin EDI integration with Bostwick-Braun Company enables automated ordering for member hardware dealers.
- Buttery CompanyminorPaladin EDI integration with Buttery Company enables automated purchasing for hardware retailers sourcing from Buttery.
- Emery JensenminorPaladin EDI integration with Emery Jensen supports automated ordering for member hardware and building materials retailers.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Paladin Data Corporation competitors and assessment
Company assessmentBroad incumbents
- Clover (Fiserv): Clover is a cloud POS and payments platform from Fiserv used by SMB retailers and service businesses. While it does not focus on hardware/lumber verticals, its pricing aggression and merchant services bundles compete for the same independent-Retailer wallet.
- NCR Voyix (Counterpoint): NCR's Counterpoint retail POS and broader Voyix unified commerce stack target specialty and SMB retailers. It competes with Paladin in hardware-adjacent and general retail verticals with larger scale enterprise customers.
- Lightspeed Commerce: Lightspeed offers cloud POS, e-commerce and payments to independent retailers (and restaurants) globally. It competes with Paladin on multi-store, inventory and mobile POS, though at much larger scale and broader vertical coverage including hardware-adjacent categories.
- Shopify POS: Shopify offers an integrated online-and-in-store POS system aimed at independent merchants. Its huge e-commerce ecosystem competes with PaladinShop for the omnichannel budget of independent retailers.
- Aptos (engaged commerce): Aptos (formerly including Versys and LS Retail-adjacent products) provides retail POS, CRM and unified commerce for specialty and mid-market retailers, overlapping with Paladin in multi-store and vertical retail.
- Epicor Retail: Epicor provides ERP and POS solutions for retail and distribution, including hardlines/lumber building materials verticals. Its larger footprint and broader feature set put it both in competition and in adjacent orbit with Paladin's vertical POS.
- Square (Block): Square provides cloud-based POS, payments and integrated business software aimed primarily at micro and SMB merchants. While not specialized for hardware/lumber, its aggressive pricing and ecosystem make it the most common alternative for small independent retailers evaluating Paladin.
Direct peers
- Celerant Technology: Celerant is a retail POS and e-commerce vendor focused on SMB specialty and vertical retailers (apparel, sporting goods, footwear, home goods), competing head-to-head with Paladin on multi-store management, integrated e-commerce and vertical workflows for independent merchants.
- Retail Pro: Retail Pro delivers retail management software and POS for specialty and independent retailers across multiple verticals. It overlaps with Paladin on multi-store inventory, CRM and reporting for SMB specialty merchants.
- ECRS: ECRS provides POS and back-office solutions for independent grocery, convenience and hardware retailers, with strong inventory management. Its overlap with Paladin's hardware and lumber customer base makes it a direct competitor in those verticals.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Paladin Data Corporation social profiles
Digital presencePaladin Data Corporation compliance and trust
Trust signalCompliance1 record
Paladin Data Corporation financial estimates
Financial estimateRevenue estimate
Valuation estimate
Paladin Data Corporation leadership team
Management profileNumber of profiles
Profiles10 records
Paladin Data Corporation subsidiaries and ownership
Company hierarchySubsidiaries1 record
Paladin Data Corporation funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Paladin Data Corporation M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Paladin Data Corporation
What does Paladin Data Corporation do?
Paladin Data Corporation provides cloud-based point-of-sale (POS) software and related technology services for independent retailers across hardware, lumber, pharmacy, feed & seed, pet, and general retail verticals. Its flagship PaladinPOS platform combines POS checkout, inventory management with market-driven forecasting, multi-store connectivity, EDI supplier ordering, and built-in e-commerce, sold on a month-to-month subscription with bundled managed IT services and POS hardware.
Is Paladin Data Corporation a public or private company?
Paladin Data Corporation is a private company. It is classified as management employee owned and is currently operating.
When was Paladin Data Corporation founded?
Paladin Data Corporation was founded in 1980. It employs 51 to 100 people.
Where is Paladin Data Corporation based?
Paladin Data Corporation is headquartered in Bend, United States, in the North America region.
How does Paladin Data Corporation make money?
Six revenue lines are on record. PaladinPOS Software Subscription (SaaS) is the primary driver. The others are hardware Sales, managed Services (MSP), paladinShop Transaction Fees, professional Services (Training & Onboarding) and software Support and Emergency Support.
Who are Paladin Data Corporation's main competitors?
Broad incumbents on record are Clover (Fiserv), NCR Voyix (Counterpoint), Lightspeed Commerce, Shopify POS, Aptos (engaged commerce), Epicor Retail and Square (Block). Direct peers are Celerant Technology, Retail Pro and ECRS.
Does Paladin Data Corporation have an API?
No public API is recorded for Paladin Data Corporation.
What industry is Paladin Data Corporation in?
Paladin Data Corporation's product category is Retail Point-of-Sale Software. Its primary akta.pro industry code is FSAMADAD, Integrated POS Payments (ISVs & Vertical POS Platforms), with a secondary code of FSAMADAC, POS Payment Software & Middleware (Terminal OS, Apps, Device Management). Its NAICS code is 518 and its SIC code is 7370.