What HOA Start does

HOA Start is an all-in-one SaaS platform purpose-built for homeowners associations, condominium associations, and community associations across the United States. The platform is hosted on Microsoft Azure with nightly backups and SSL encryption, and is anchored by a proprietary drag-and-drop website builder designed for non-technical volunteer board members. Core product modules include event management, amenity reservations, violation tracking, user dashboards, online voting, boardroom/meeting management, ARC requests and work order ticketing, communication tools, online payments, condo-specific templates, and specialized website hosting with a 99% uptime guarantee. The platform integrates with Stripe and Plaid for payment processing, QuickBooks for accounting, SendGrid for email, Twilio for SMS, and Proptia for residential security and access control. Additional paid offerings include financial bookkeeping services, custom newsletter design, and White-Glove concierge setup.

The business is monetized through three annual subscription tiers—Professional (starting at $39/month), Premium (starting at $49/month), and White-Glove (starting at $149/month)—with unit-count-based pricing and a usage-based text message add-on ($25 per 1,000 texts). Distribution is primarily direct via self-service signup with a 14-day free trial (no credit card required), supplemented by Calendly-based demos, inside-sales pricing quote requests, and White-Glove managed-service relationships. The go-to-market blends product-led growth for SMB self-managed HOAs with sales-assisted onboarding for higher tiers.

The primary customer segments are self-managed HOA boards (volunteer-run associations) and condo/co-op associations, with secondary segments including property management companies, master associations, and specialized community types such as gated communities and campground associations. Featured case-study customers include Brighton by the Bay (314 homes), Blue Ridge Club (449 homes, Seattle), Top of the World (69 units, Lake George NY), and Lakeview Forest (75 units, Lake Saint Louis MO)—all small-to-mid-sized SMB accounts. The company appears to operate as an independent, privately held business with no disclosed institutional investors or funding rounds, headquartered in Florida based on the 863 area code phone number.

Name

HOA Start

Website

https://hoastart.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

HOA Start is a US-based SaaS platform providing all-in-one website, payment, communication, and accounting software for self-managed HOAs, condo associations, and property management companies, sold via tiered annual subscriptions starting at $39 per month.

Ownership category

akta.pro rank

Product category

Property Management Software

NAICS

Software Publishers (5132), Software Publishers (513210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Homeowners Association (HOA) Management (BPAJAHAB)

akta.pro secondary industries

Association Maintenance, Vendor & Capital Project Management (BPAJAHAM), Master-Planned Community & POA Management (BPAJAHAD)

Keywords

• HOA management software
• Community association management
• Property management SaaS
• HOA website builder
• Association bookkeeping software

Headquarters

HQ city

Fishers

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscription (Professional): Annual subscription tier starting at $39/month providing core HOA management features including website builder, member accounts, communication tools, online payments, and financial management. Billed annually with pricing based on number of homes in the community.
2. Software Subscription (Premium): Annual subscription tier starting at $49/month including everything in Professional plus Event Registration, Amenity Reservations, Violation Tracking, Committee Planner, Sub-Admin Roles, Boardroom, and ARC/Work Order management. Billed annually.
3. Software Subscription (White-Glove): Premium tier starting at $149/month including all Premium features plus dedicated Concierge designer, hands-off setup, live session support, and managed rollout. Concierge handles website buildout, content population, and ongoing monthly tasks.
4. Financial Bookkeeping Services: Professional HOA bookkeeping services handling day-to-day financial recordkeeping, accounts payable/receivable, bank reconciliations, and financial reporting. Complements the software platform with expert accounting support.
5. Text Message Bundles: Additional text message bundles available for purchase at $25 per 1,000 texts. Professional plan includes 1,000 free texts monthly, Premium includes 3,000 free texts, and White-Glove includes 10,000 free texts.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

HOA Start sells a cloud-based SaaS platform that lets homeowners associations and community associations build a website, manage members and documents, run financial bookkeeping, send communications to residents, and collect payments online. The platform is offered on a monthly subscription basis across Professional, Premium, and White-Glove service tiers designed for different sizes and service needs of HOAs.

Product overview

HOA Start is a unified all-in-one HOA management platform combining a proprietary website builder with integrated community management software. The platform offers three pricing tiers (Professional at $39/mo, Premium at $49/mo, and White-Glove at $149/mo) encompassing core features including Event Management, Reservation System, Website Builder, Violation Tracking, User Dashboards, Online Voting, Boardroom, Mobile Web App, ARC Requests & Work Orders, Communication Tools, Online Payments, Condo Software, and Website Hosting. Additional paid add-ons include Financial Bookkeeping services, Newsletter Creation, and White-Glove concierge setup. Security solutions are provided through Proptia partnership integration. The platform integrates with Stripe, QuickBooks, SendGrid, Twilio, and Plaid for payment processing, accounting, email, and SMS functionality.

Differentiator

Problem solved

Functional benefit

Products and services

• HOA Start Platform Cloud-based SaaS platform for homeowners associations, condominium associations, and the property management firms that serve them; combines an HOA website builder, member and document management, association bookkeeping, resident communications, and online dues/assessment payments in one subscription product.

Quantifiable outcome

• 15 to 20 hours/month saved in admin time for 100-unit communities
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core, key and supporting.

• ProptiacoreTechnology or IntegrationHOA Start has partnered with Proptia to provide integrated residential and commercial security technology including credentialed access control, visitor management, license plate recognition, telephone entry, and virtual guard kiosk solutions. The partnership delivers cloud-based access control with mobile-first approach, automatic move-in/move-out credential management, and visitor processing capabilities integrated into the HOA Start platform.
• StripecoreTechnology or IntegrationStripe integration enables HOA Start to provide secure online payment processing within the platform. Residents can pay dues, fees, and event registrations via credit/debit cards or ACH bank transfers. The integration supports one-time and recurring payments, automated billing, and allows passing through of Stripe fees directly to members.
• QuickBookskeyTechnology or IntegrationQuickBooks integration allows HOA Start bookkeeping services to work directly within QuickBooks or preferred accounting software. Bookkeeping team ensures data is clean, structured, and accessible. Supports accounts payable/receivable management and provides board-ready financial reports formatted for meetings.
• SendGridsupportingTechnology or IntegrationSendGrid integration powers HOA Start's email blast functionality, enabling unlimited email alerts to members, groups, or all residents with customizable formatting and attachment support.
• TwiliosupportingTechnology or IntegrationTwilio integration enables text alert functionality, allowing HOAs to send text messages to individual members, groups, or all residents for urgent notifications, weather alerts, lost pet notices, and emergency communications.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• AppFolio: AppFolio is a publicly-traded property management SaaS platform serving HOAs, multifamily, and commercial properties with a broader feature set and significantly larger scale than HOA Start. Directly competes in HOA management software category.
• Buildium: Buildium is a leading SaaS platform for property and HOA management, owned by RealPage. Directly competes with HOA Start across self-managed and professionally-managed HOA segments with comparable subscription pricing.
• Vantaca: Vantaca is an HOA-specific community management software platform serving management companies and self-managed communities. Directly competes with HOA Start and is explicitly named in HOA Start's SEO comparison content.
• PayHOA: PayHOA is an HOA management software platform focused on dues collection, accounting, and communication. Directly competes with HOA Start in the self-managed HOA segment and is referenced in HOA Start's competitive SEO content.
• TOPS Software: TOPS [ONE] is an HOA and condominium accounting and management software platform serving management companies and self-managed associations. Directly comparable to HOA Start in vertical and target customer base.
• CINC Systems: CINC Systems provides HOA management software and community association management tools, primarily serving management companies. Directly competes with HOA Start in the HOA software category with comparable feature sets.
• Condo Control Central: Condo Control Central is a SaaS platform for condominium and HOA management offering website, communication, payment, and tracking tools. Directly comparable to HOA Start's condominium-focused product line.
• Frontsteps: Frontsteps is an HOA management platform providing communication, payments, architectural review, and document management for self-managed and professionally-managed communities. Directly competes with HOA Start.

Broad incumbents

• Wild Apricot: Wild Apricot is a broader membership management SaaS platform used by associations, clubs, and nonprofits. Less HOA-specialized than HOA Start but serves overlapping membership-based organization needs including website builder and payment processing.

Emerging players

• MemberPlanet: MemberPlanet provides association management software with member engagement, payment, and communication features. Overlaps with HOA Start in HOA/POA segment but with broader nonprofit and association focus.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/hoawebsitesoft
• LinkedInlinkedin.com/company/hoa-start

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HOA Start