m.Care

What m.Care does

m.Care is a HIPAA-compliant, SOC 2 Type 2-certified telehealth and remote patient monitoring platform developed by LifeScience Technologies, LLC, an Leawood, Kansas-based private company founded in 2012. The product is a modular population health platform with two primary surfaces — a Care Management Workbench for clinical teams and a Patient Engagement mobile app — built on Microsoft Azure and integrated with 160+ Bluetooth medical devices, Apple Watch, voice-enabled interfaces, and major EHR systems including Epic via Epic Clarity warehouse connections and bidirectional HL7 feeds. Core technical capabilities include a proprietary predictive AI/ML engine (reported accuracy progression from 65% to over 90% with layered data), a custom computer vision neural network for visual medical assessment, anomaly and sepsis detection, and auto-alert agents; the platform offers 60+ configurable applets supporting chronic care management, transition care, hospital-at-home, behavioral health, maternal health, pediatrics, and home health use cases.

The company sells to five primary verticals — health systems and hospitals, behavioral health facilities, corporate wellness providers, payors, and device manufacturers — through a direct enterprise field sales motion plus channel partnerships with Trapollo (a Cox Communications subsidiary) and device manufacturers. Revenue is generated through a mix of subscription platform licensing (volume-based, multi-year contracts), a higher-tier Full Service bundle that adds dedicated clinical staffing licensed in all states plus device kitting and logistics, hardware/device sales, and professional services for implementation and EHR integration; pricing is quote-based and not publicly disclosed. Notable enterprise customers include Mercy Virtual (the world's first virtual hospital, monitoring 3,800+ patients), Franciscan Health, Medically Home, the University of Kansas Medical Center, Children's Hospital of Philadelphia, and GRC's Hope from Home behavioral health program, with reported outcomes including 50%+ reduction in preventable readmissions, 32% reduction in medical spend, and 98% patient satisfaction.

Name

m.Care

Legal name

LifeScience Technologies, LLC

Website

https://m.care

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

m.Care is a HIPAA-compliant remote patient monitoring and virtual care platform built on Microsoft Azure, serving health systems, behavioral health facilities, payors, and corporate wellness programs with predictive AI, 160+ device integrations, and optional full-service clinical staffing.

Ownership category

akta.pro rank

Product category

Telehealth and Remote Patient Monitoring Platform

NAICS

Home Health Care Services (62161), Home Health Care Services (621610), Ambulatory Health Care Services (621)

SIC

Services-Health Services (8000), Services-Home Health Care Services (8082)

akta.pro primary industry

Multi-Condition RPM Platforms & Care Orchestration (device-agnostic, population management) (HLALAFAL)

akta.pro secondary industries

Chronic Care & Remote Patient Monitoring (RPM) Platforms (HLALABAF), Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH), Home Health Remote Patient Monitoring & Virtual Nursing Providers (HLAFAEAN), Chronic Disease Management & Remote Patient Monitoring (RPM) (HSABACAD), Medical Device Connectivity & Interoperability Middleware (MDI, EHR/HL7/FHIR Integration) (HLACAPAJ)

Keywords

• Remote patient monitoring
• Telehealth platform software
• Chronic care management
• Behavioral health monitoring
• Hospital-at-home solutions

Headquarters

HQ city

Leawood

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. RPM Software Platform Subscription: Subscription-based access to the m.Care remote patient monitoring and engagement platform, including configurable monitoring plans, care management tools, and patient engagement applets. Pricing based on patient population size and feature requirements.
2. Full Service Clinical Oversight: Comprehensive end-to-end solution including the m.Care platform plus dedicated clinical teams to oversee patient data and deliver virtual care services. Includes nurses licensed in all states and access to specialists as needed.
3. Device/Equipment Sales: Provision of Bluetooth, cellular, and non-connected medical monitoring devices including kitting and logistics services for patient monitoring programs.
4. Implementation & Training Services: Professional services for platform implementation, integration with existing EHR systems, staff training, and ongoing customer support.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

m.Care provides a HIPAA-compliant, AI-powered remote patient monitoring (RPM) and virtual care platform that enables healthcare providers to remotely monitor, engage, and care for patients across diverse populations. The platform integrates with 160+ Bluetooth medical devices, EHR systems (including Epic), and Apple Watch, offering predictive analytics, configurable care plans via 60+ applets, and secure communication tools. Service tiers range from platform-only subscriptions to full-service offerings with dedicated clinical teams, device logistics, and 24/7 patient oversight.

Product overview

m.Care is a unified population health platform with a modular architecture comprising the core m.Care Platform with two integrated components: the Care Management Workbench (clinical-facing dashboard for care teams) and the Patient Engagement Platform (patient-facing mobile app). The portfolio includes service tiers: Full Service m.Care (platform + clinical teams + device logistics) and m.Care Lite (self-guided mobile app). AI-powered tools include Care.IQ for patient identification and the predictive modeling engine embedded in the core platform. The platform supports specialized care programs across Chronic Care Management, Transition Care Management, Pre/Post-Procedure Care, Hospital-at-Home, Behavioral/Mental Health, Maternal Health, Pediatrics, and Home Health, each configurable via 60+ applets.

Differentiator

Problem solved

Functional benefit

Brands

• Care.IQ: An AI-powered tool that helps healthcare providers identify the ideal patient candidates for their virtual care programs. Through precision patient targeting, providers can scale their virtual care programs by focusing on and enrolling patients with a high degree of probability of being actively engaged in their personal health care.

Products and services

• m.Care Platform HIPAA-compliant population health platform providing virtual care powered by AI/ML innovation. Enables remote patient monitoring, patient engagement, and predictive care for health systems, behavioral health facilities, corporate wellness, payors, device manufacturers, and FQHCs.
• Care Management Workbench Clinical-facing component of the m.Care platform enabling care teams to monitor patient data, manage care plans, receive alerts, and coordinate care with customizable dashboards and resource allocation views.
• Patient Engagement Platform Patient-facing mobile application providing real-time monitoring, secure communication with care teams, education content, medication management, goal tracking, and interactive tools across 50+ configurable applets.
• Full Service m.Care End-to-end solution combining the m.Care platform with dedicated clinical teams, nurses licensed in every state, specialist access, Bluetooth/cellular/non-connected devices, and kitting/logistics services.
• Care.IQ AI-powered tool helping healthcare providers identify ideal patient candidates for virtual care programs through precision patient targeting for higher engagement probability.
• m.Care Lite Self-guided mobile application for individuals managing their own health, providing patient engagement capabilities for personal health management outside institutional care programs.
• Chronic Care Management (CCM) Remote patient monitoring solution for chronic conditions including COPD, CHF, CKD, diabetes, hypertension, weight loss, and COVID with customizable monitoring plans.
• Transition Care Management (TCM) Service addressing the hand-off period between inpatient and community settings, focused on the 30-day post-discharge window for high-risk patients.
• Pre- and Post-Procedure Management Patient monitoring workflow for procedures including pre-procedure readings, questionnaires, education, and post-procedure RPM for orthopedics, oncology, and cardiovascular patients.
• Hospital-at-Home AI-enabled platform combining remote monitoring, personalized care plans, and 24/7 clinical support for delivering hospital-level care in patients' homes with CMS compliance.
• Behavioral and Mental Health Platform connecting patients with care teams through secure communication, remote monitoring, and interactive tools for anxiety, depression, and long-term behavioral health goals with PHQ-9/GAD-7 assessments and crisis alerts.
• Maternal Health Monitoring solution for high-risk pregnancies, post-discharge care for mother and newborn, postpartum support, date-driven education, text bank messages, and fetal doppler integration.
• Pediatrics Platform configurable for monitoring children's health including Medical Complexity (CMC), asthma, pulmonary challenges, NICU graduates, and cancer survivors with family engagement features.
• Home Health Solutions for delivering hospital-level care in patients' homes, ideal for sub-acute patients transitioning from inpatient settings with continuous proactive care.
• COVID-19 Long-Haulers Monitoring Specialized monitoring plan for patients with lingering COVID-19 symptoms (PASC), including cognitive testing, memory retraining tools, medication monitoring, and predictive algorithms.
• Back to Work Mobile Solution Mobile solution enabling employers to safely bring employees back to work during the pandemic with self-assessment surveys, AI risk assessment per CDC protocols, GPS tracking, contact tracing, and mental health support.
• COVID-19 Patient Monitoring Program Daily surveys for COVID-19 risk assessment, real-time monitoring of temperature, oxygen, and blood pressure, live video assessments, HIPAA-compliant video calls, and CDC information access.

Quantifiable outcome

• 50%+ reduction in hospital readmissions
• +7 more outcomes

Named customers9 records

Segments13 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability12 records

Feature10 records

Partnerships

Three partnerships are on record, tiered core, flagship and minor.

• TrapollocoreStrategic or Co-development Partner · 28 November 2018Trapollo and m.Care formalized a partnership aligning Trapollo's healthcare delivery expertise with m.Care's Remote Patient Monitoring technology. Trapollo, owned by Cox Communications since 2015, designs, deploys, and manages large-scale nationwide telehealth and RPM programs for chronic disease management, independent living, and employer wellness. The partnership enables a full-service RPM offering including m.Care platform, hardware logistics, and clinical services.
• Mercy VirtualflagshipStrategic or Co-development PartnerMercy Virtual, the world's first virtual hospital (opened October 2015), selected m.Care as their technology platform partner. The partnership has deepened over time with Mercy Virtual making a two-year investment in next-generation healthcare technology development in July 2018. m.Care powers Mercy Virtual's adult and pediatric virtual care programs monitoring 3,800+ patients.
• Telehealth Alert Inc. (d/b/a TeleHealth Alert Device, Inc.)minorChannel Partner/ Reseller/ DistributorTeleHealth Alert selected m.Care as their RPM platform partner to enhance their Medical Alert Devices. m.Care enables notification of up to six family members/friends upon fall detection. Future enhancements planned for additional RPM device integration.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Medtronic Care Management Services: Broad incumbent offering RPM and remote care services as part of Medtronic's wider device and care management portfolio. Overlaps with m.Care's chronic care RPM use cases but as a sub-segment of a much larger medtech portfolio.
• Amwell (American Well): Enterprise telehealth platform serving health systems, health plans, and employers with virtual visits, behavioral health, and remote care. Comparable provider-integrated virtual care orientation but much broader portfolio.
• Teladoc Health: Broad incumbent in virtual care including telehealth, chronic condition management, and integrated RPM (post Livongo acquisition). Provides overlapping capabilities to health systems and payors, but at vastly greater scale and capital base.
• Resideo Life Care Solutions: Provider of connected care and RPM solutions, particularly for senior living, home health, and chronic disease management. Overlaps with m.Care's elderly care and device-integrated monitoring use cases, though Resideo's roots are in hardware/environmental sensors.

Direct peers

• CareSimple: RPM-as-a-service platform for health systems and providers offering cellular-connected devices, patient apps, and clinician dashboards. Comparable multi-condition RPM model and health-system sales motion.
• Health Recovery Solutions (HRS): Direct RPM platform competitor serving health systems and hospitals with condition-specific kits (CHF, COPD, diabetes) and patient engagement apps. Closely comparable on multi-condition device-agnostic RPM and health-system GTM motion.
• Biofourmis: AI-driven RPM and hospital-at-home platform combining wearable biosensors with predictive analytics. Closely comparable to m.Care's predictive AI, multi-condition monitoring, and hospital-at-home orientation, though with deeper pharma trial roots.
• AMC Health: Telehealth and RPM provider serving health plans, hospitals, and home health agencies with biometric monitoring and chronic care management. Comparable focus on payor and provider RPM deployments.
• Hicuity Health: Provider of tele-ICU and acute care telemedicine services to hospitals, with growing remote monitoring capabilities. Comparable focus on hospital-at-home and acute virtual care delivery models.
• Vivify Health: Long-standing RPM and virtual care platform now part of Optum, serving large health systems and payors with device-integrated monitoring, care pathways, and clinical oversight — directly overlapping m.Care's enterprise health-system and chronic-care footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/mCareVirtual
• YouTubeyoutube.com/channel/UCeDrctxMnyeoE4X2U8g-MlA
• Facebookfacebook.com/mCareVirtual
• LinkedInlinkedin.com/company/mcare-technology

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about m.Care