Resideo Life Care Solutions

What Resideo Life Care Solutions does

Resideo Life Care Solutions, operating commercially as Clear Arch Health, is a connected-care platform provider that delivers Remote Patient Monitoring (RPM) and Personal Emergency Response Systems (PERS) to hospitals, health systems, physician practices, home health agencies, payers, and Medicare Advantage plans. Founded in 1999 and headquartered in Austin, the company combines connected health devices (wearables, in-home PERS units, and peripheral RPM kits) with a managed monitoring service that processes biometric and alert data on behalf of clinical and risk-bearing customers. A documented UPMC deployment reports a 76% reduction in hospital readmissions and 90%+ patient satisfaction, evidencing the platform's ability to integrate into clinical workflows and influence utilization outcomes.

The underlying technology stack centers on device-to-cloud telemetry, alert routing into clinical operations, and EHR/clinical workflow integration. The business model is a combination of device sales or lease, recurring monitoring service fees, and enterprise contracts with health systems and payers; program bundles such as the Clear Advantage Program and PERS Advantage Program package hardware, connectivity, and 24/7 monitoring into single agreements. Channel reach is extended through partnerships with CVS, Samsung, AT&T, ADT, KORE, and Poly, which supply retail distribution, devices, connectivity, and security integration.

In May 2024, the company was acquired by Medical Guardian, folding Resideo Life Care Solutions' enterprise RPM/PERS capabilities into Medical Guardian's direct-to-consumer PERS franchise and the related MobileHelp acquisition, forming a combined connected-care platform spanning consumer, provider, and payer customers.

Name

Resideo Life Care Solutions

Legal name

ClearArch, Inc.

Website

https://lifecare.resideo.com

Company type

Private

Founded year

1999

Operating status

Acquired

Headcount range

5,001–10,000 employees

Short description

Resideo Life Care Solutions (Clear Arch Health) provides Remote Patient Monitoring and Personal Emergency Response Systems to hospitals, health systems, physician practices, home health agencies, payers, and Medicare Advantage plans, and was acquired by Medical Guardian in May 2024.

Ownership category

akta.pro rank

Product category

Remote Patient Monitoring and Personal Emergency Response Systems

NAICS

Home Health Care Services (62161)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Multi-Condition RPM Platforms & Care Orchestration (device-agnostic, population management) (HLALAFAL)

akta.pro secondary industries

Elderly/Frail & Assisted Living Connected Care (PERS/Fall Detection) (HLACAFAE), Remote Patient Monitoring (RPM)-Integrated Medical Alert Services (HSAHAHAH), Chronic Care & Remote Patient Monitoring (RPM) Platforms (HLALABAF)

Keywords

• Remote patient monitoring
• Personal emergency response systems
• Connected care platforms
• Telehealth RPM solutions
• Clinical monitoring software

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Supply Chain, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Remote Patient Monitoring (RPM) Services: Recurring revenue model based on CMS reimbursement for RPM services. Healthcare providers use Clear Arch Health's platform and equipment to monitor patients remotely, generating recurring revenue through reimbursement codes.
2. Personal Emergency Response Systems (PERS): PERS solutions providing personal emergency response services to patients, generating recurring subscription revenue for monitoring and response services.
3. Private Pay Options: Direct-to-consumer private pay options available for individuals who want to access RPM and PERS services outside of insurance or healthcare system arrangements.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels11 records

Core offering

Clear Arch Health (formerly Resideo Life Care Solutions) provides end-to-end Remote Patient Monitoring (RPM) and Personal Emergency Response Systems (PERS) platforms that equip patients with tablets and monitoring devices to capture and transmit vital signs to clinicians. The offering includes clinical monitoring software with integrated video visits, dashboard analytics, EHR integration, and ERP-connected logistics, sold primarily to hospitals, health systems, physician practices, home health agencies, payers, and Medicare Advantage plans, with private pay options for individuals.

Product overview

Clear Arch Health (Resideo Life Care Solutions) offers an integrated healthcare technology platform combining Remote Patient Monitoring (RPM) and Personal Emergency Response Systems (PERS) as the core product pillars. The platform is designed for hospitals, health systems, physician practices, home health agencies, payers, and Medicare Advantage plans. The RPM offering provides patients with tablets and monitoring equipment connected to clinicians, while PERS delivers emergency response capabilities. These core offerings are supplemented by two subscription programs—Clear Advantage and PERS Advantage—that provide flexible, outcomes-based pricing models. Program Support Services offers consultative planning and implementation assistance, while Logistics Management handles direct-to-patient equipment shipping, eliminating inventory requirements for healthcare organizations. The platform features EHR integration capabilities to deliver health data to care providers within existing clinical workflows. Following a 2024 acquisition, the company is now part of Medical Guardian's healthcare division.

Differentiator

Problem solved

Functional benefit

Products and services

• Remote Patient Monitoring (RPM) Comprehensive remote patient monitoring program that equips patients with tablets and RPM equipment to track vital signs and health metrics, enabling continuous connection between healthcare providers and patients with demonstrated 76% reduction in hospital readmission risk.
• Personal Emergency Response Systems (PERS) Personal emergency response system providing remote life safety solutions that connect patients to emergency assistance, enabling seniors and at-risk individuals to maintain independence while having access to immediate help when needed.
• Clear Advantage Program Subscription-based program providing customizable RPM solutions with flexible pricing and outcomes-based options tailored to meet unique organizational needs of healthcare providers and payers.
• PERS Advantage Program Program offering personal emergency response system solutions with flexible program options for healthcare organizations seeking to deploy PERS services to their patient populations.
• Program Support Services Comprehensive support services including consultative planning, implementation guidance, and ongoing operational support to help healthcare organizations successfully deploy RPM and PERS programs.
• Logistics Management End-to-end logistics and direct-ship services that manage product distribution and ship equipment directly to patients' homes, eliminating the need for healthcare organizations to maintain inventory.

Quantifiable outcome

• 76% reduction in hospital readmissions
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

One partnership is on record.

• CVScoreChannel Partner/ Reseller/ DistributorRetail pharmacy channel partner potentially distributing PERS and health monitoring products through CVS retail locations, reaching consumers directly.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• ADT Health: ADT's health and personal-safety division offers PERS and remote monitoring as part of its broader home security portfolio, competing with Clear Arch Health's PERS offering through a much larger incumbent brand and dealer network.

Direct peers

• LifeStation: PERS and connected-senior-care provider serving both consumers and healthcare partners, with overlapping PERS, fall detection, and senior engagement capabilities.
• CareSimple: Device-agnostic RPM platform for health systems, physician practices, and payers; competes on EHR integration and population health workflows similar to Clear Arch Health.
• Medical Guardian: Parent company and the largest direct-to-consumer PERS provider in the US; now combines its consumer PERS base with Clear Arch Health's provider-facing RPM and PERS, making it the closest strategic and operational peer.
• MobileHelp: Leading PERS and remote health monitoring company; recently acquired by Medical Guardian, so it is now a sister entity under the same parent and a near-perfect product overlap.
• Vivify Health: Multi-condition RPM platform for health systems and payers with tablet-based patient kits and EHR integration, competing head-to-head against Clear Arch Health's RPM offering.
• Health Recovery Solutions (HRS): Hospital-focused RPM platform providing tablets, peripherals, and clinical dashboards to health systems and home health agencies, with a very similar go-to-market to Clear Arch Health.
• Connect America: Major PERS and RPM provider serving health plans, hospitals, and home health agencies with connected-care solutions directly comparable to Clear Arch Health's bundled RPM and PERS offering.

Others

• Resideo Technologies: Former parent organization and ecosystem partner for connected-home and life-safety products; shares heritage and brand lineage with Resideo Life Care Solutions and remains an adjacent technology/partner rather than a direct competitor.

Emerging players

• Biofourmis: AI-driven RPM and hospital-at-home platform that overlaps with Clear Arch Health's higher-acuity RPM and chronic care use cases, especially for health systems building acute-at-home programs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/Resideo
• YouTubeyoutube.com/channel/UCffcaYfQj6HoTeqa7dtd4Hg
• Facebookfacebook.com/cleararchhealth
• LinkedInlinkedin.com/company/clear-arch-health
• Instagraminstagram.com/cleararchhealth

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Resideo Life Care Solutions