What Cloud Fulfilment does

Cloud Fulfilment is a UK-based third-party logistics (3PL) provider specialising in outsourced eCommerce fulfilment for high-growth direct-to-consumer brands. Founded in 2016 and operating from Gosport with headquarter contact points in Glasgow (per the 0141 phone code), the company serves a fragmented base of small and mid-sized merchants across apparel, health and beauty, animal and pet supplies, sport and recreation, media, and healthcare verticals. Its named customer set (Answr, Underdays, Icle Test, G Herbal, The Bike Shed Motorcycle Club, Di Nardo Sportswear) is composed entirely of startups and emerging DTC brands.

The company's core asset is a proprietary Warehouse Management System (WMS) that natively integrates with nine eCommerce platforms — Shopify, WooCommerce, Magento, BigCommerce, Amazon, eBay, Etsy, WIX, and TikTok Shop — and provides an open API for custom or lesser-known platform connections, plus EDI support via SPS Commerce for B2B workflows. The WMS delivers real-time inventory visibility, automated order receipt, barcode-verified picking (with claimed >99% order accuracy), multi-channel stock synchronisation, and 24/7 client dashboard access. Complementary service modules cover goods-in inspection, picking and packing (piece, batch, zone, and wave methods), returns processing, kitting and subscription-box assembly, cross-docking, contract packing, and stock preparation.

Cloud Fulfilment operates a usage-based, pay-as-you-go revenue model: clients pay only for warehouse space used, per-order pick/pack fees, and shipping (no minimum volumes or long-term commitments). International and UK shipping is delivered through partnerships with Royal Mail, Parcelforce, DPD, DHL, Evri, and ETrak, with the company operating as part of the Parcel Monkey Group network to access competitive cross-border rates and IOSS-enabled EU trade. Customer acquisition combines direct sales (website quote requests, callback forms, phone outreach) with content marketing through case studies and industry guides, targeting founders and operations leaders at growing eCommerce brands seeking to replace or augment in-house fulfilment.

Name

Cloud Fulfilment

Legal name

Cloud Fulfilment

Website

https://cloudfulfilment.co.uk

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

Cloud Fulfilment is a UK-based third-party logistics provider offering eCommerce warehousing, pick-pack-ship, and returns management through a proprietary multi-channel Warehouse Management System. It serves high-growth direct-to-consumer brands across apparel, health and beauty, and other verticals via a pay-as-you-go pricing model.

Ownership category

akta.pro rank

Product category

Third-Party Logistics (eCommerce Fulfilment)

NAICS

General Warehousing and Storage (49311), Warehousing and Storage (493)

SIC

Public Warehousing & Storage (4220)

akta.pro primary industry

Third-Party Logistics (3PL) Fulfillment Providers (CRAFAMAA)

akta.pro secondary industries

E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns) (TLAIAAAD), Ambient General Merchandise Warehousing (Dry Storage) (TLAIACAA), Fulfillment Technology & Warehouse Management Systems (WMS) (CRAFAMAB), Pick/Pack & Value-Added Warehouse Services (Kitting, Returns Prep) (CRAFAMAD), Subscription Box & Recurring Order Fulfillment (TLAIADAH)

Keywords

• Ecommerce fulfilment services
• Warehouse management software
• Third-party logistics
• Order picking packing
• Inventory management

Headquarters

HQ city

Southampton

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Fulfilment Services: Core revenue stream from pick, pack, and despatch services. Charges include storage fees (pay only for space used), picking and packing fees per order, and shipping fees. The company operates on a pay-as-you-go model with scalable pricing that adjusts with order volumes. Seasonal flexibility allows businesses to handle peak periods without year-round overhead.
2. Warehousing and Storage: Charges for warehouse storage of inventory, with flexible space that scales with business needs. Businesses only pay for the storage they actually use, converting fixed logistics costs into variable expenses.
3. Returns Processing: Services for handling customer returns including inspection, reprocessing, and restocking. Returns management is offered as part of the end-to-end fulfilment service.
4. Kitting and Subscription Box Services: Specialised kitting solutions for subscription boxes and products requiring custom assembly or multi-item packaging. Includes bespoke packaging options for brands requiring tailored presentation.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Cloud Fulfilment is a UK-based third-party logistics (3PL) provider that offers outsourced eCommerce order fulfilment, including warehousing, pick-and-pack, shipping, returns processing, and kitting. The service is operated through a proprietary Warehouse Management System (WMS) that integrates directly with major eCommerce platforms (Shopify, WooCommerce, Amazon, eBay, Etsy, Magento, BigCommerce, WIX, TikTok Shop) to automate order intake, inventory sync, and dispatch. Customers store inventory at Cloud Fulfilment's UK fulfilment centre, and Cloud handles goods-in inspection, picking, packing, carrier dispatch, returns, and custom packaging on a usage-based pricing model.

Product overview

Cloud Fulfilment is a UK-based third-party logistics (3PL) provider offering a comprehensive eCommerce fulfilment platform. The core offering consists of their proprietary Order Fulfilment Software (WMS) integrated with scalable warehousing and logistics services. The platform provides end-to-end pick, pack, and distribution services with multi-channel integration capabilities. Key services include goods receiving and inspection, picking and packing (with support for piece, batch, zone, and wave picking methods), returns management, kitting solutions, and cross-docking. The company integrates with all major eCommerce platforms (Shopify, WooCommerce, Amazon, eBay, Etsy, WIX, Magento, BigCommerce, TikTok Shop) and offers international shipping through carrier partnerships with Royal Mail, Parcelforce, DPD, DHL, Evri, and ETrak. As part of the Parcel Monkey Group, they provide access to a broad global courier network for competitive international shipping rates.

Differentiator

Problem solved

Functional benefit

Products and services

• eCommerce Fulfilment Services End-to-end outsourced eCommerce order fulfilment for high-growth online brands, covering goods-in inspection, warehousing, pick, pack, despatch, returns, and kitting on a pay-as-you-go model.
• Order Fulfilment Software (WMS) Proprietary cloud-based Warehouse Management System providing real-time inventory visibility, automated order intake, optimised picking routes, performance analytics, and integration with major eCommerce platforms.
• 3PL Services Third-party logistics service managing warehousing, order picking, packing, inventory management, and shipping for eCommerce brands.
• Warehousing Flexible warehouse storage and inventory management with usage-based billing — customers pay only for the space they actually use.
• Picking and Packing Professional order picking and packing using piece, batch, zone, and wave picking methods with barcode verification at every stage.
• Returns Management Returns processing service covering inspection, reprocessing, restocking, and detailed return-reason reporting.
• Kitting Solutions Product kitting and subscription-box assembly with custom packaging options for brands needing tailored multi-item presentation.
• Cross Docking Logistics service transferring products directly from inbound shipments to outbound vehicles with minimal storage time.
• eCommerce Shipping UK domestic and international shipping services through partnerships with Royal Mail, Parcelforce, DPD, DHL, Evri, and ETrak carriers.
• Shopify Fulfilment Solutions Dedicated Shopify integration enabling automated order fulfilment directly through the Shopify platform via Cloud's WMS.
• Amazon Fulfilment Solutions Integration with Amazon supporting both Fulfilled by Merchant (FBM) and Fulfilled by Amazon (FBA) with automatic order processing and bulk restock management.
• Contract Packing Solutions Contract packing service for businesses with specific packaging and assembly requirements, including bespoke branded packaging.

Quantifiable outcome

• Order accuracy rates above 99% through barcode scanning at every stage of picking process
• +2 more outcomes

Named customers6 records

Segments8 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature6 records

Partnerships

14 partnerships are on record, tiered core and flagship.

• Royal MailcoreOthersShipping carrier partnership providing UK domestic delivery services. Part of Cloud Fulfilment's multi-carrier network enabling flexible delivery options for eCommerce brands.
• ParcelforcecoreOthersShipping carrier partnership for UK parcel delivery services, part of the multi-carrier network offering competitive rates and delivery coverage.
• DPDcoreOthersShipping carrier partnership providing next-day delivery services and tracking capabilities for UK eCommerce shipments.
• DHLcoreOthersInternational shipping partner enabling global delivery services and cross-border trade capabilities for Cloud Fulfilment clients.
• EvricoreOthersUK shipping carrier partnership providing cost-effective delivery options as part of the multi-carrier network.
• ETrakcoreTechnology or IntegrationShipping tracking and management technology integration providing enhanced delivery visibility and tracking capabilities for orders.
• Parcel Monkey GroupflagshipOthersParent company/partnership providing Cloud Fulfilment access to broad courier network, competitive international shipping rates, and established logistics infrastructure. Cloud Fulfilment operates as part of this group.
• ShopifycoreTechnology or IntegrationPlatform integration enabling seamless connection between Shopify stores and Cloud's WMS for automated order processing, inventory sync, and real-time tracking.
• WooCommercecoreTechnology or IntegrationPlatform integration for WooCommerce-powered online stores, enabling automated order imports and inventory management through Cloud's WMS.
• AmazoncoreTechnology or IntegrationIntegration with Amazon Seller and Vendor accounts for automated FBM (Fulfilled by Merchant) order processing and FBA (Fulfilled by Amazon) bulk restock management.
• eBaycoreTechnology or IntegrationPlatform integration enabling automated order downloads, stock level updates, and shipping status tracking for eBay sellers.
• EtsycoreTechnology or IntegrationIntegration supporting Etsy sellers with inventory management, automated order processing, and tracking number submissions.
• MagentocoreTechnology or IntegrationPlatform integration for Magento eCommerce stores enabling automated order processing and inventory synchronisation.
• BigCommercecoreTechnology or IntegrationPlatform integration for BigCommerce stores, providing automated order and inventory management capabilities.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Others

• DHL eCommerce UK:
• SPS Commerce: Cloud Fulfilment's EDI integration partner and broader supply chain integration platform; an enabling technology partner rather than a direct competitor, but indicative of the B2B integration ecosystem Cloud Fulfilment operates in.

Direct peers

• Huboo: UK-based e-commerce 3PL offering warehousing, pick-and-pack, and a proprietary tech platform with multi-channel integrations, directly competing with Cloud Fulfilment for the same high-growth DTC brand segment.
• Zendbox: UK e-commerce fulfilment provider offering technology-led warehousing and shipping for online retailers, competing head-to-head with Cloud Fulfilment for mid-market brands.
• Fulfilment Crowd: UK-based 3PL providing on-demand warehousing and fulfilment for e-commerce brands, with comparable pay-as-you-go pricing and multi-channel integrations.
• James and James Fulfillment: UK e-commerce fulfilment specialist offering warehousing, pick-and-pack, and a client portal for inventory and order visibility — a near-direct competitor for online brands scaling in the UK and internationally.

Emerging players

• ShipBob: US-headquartered e-commerce 3PL with proprietary WMS and global fulfilment network; a comparable tech-led fulfilment model that competes for cross-border e-commerce brands, though UK footprint is smaller.

Broad incumbents

• Royal Mail / Parcelforce: UK national postal operator with parcel delivery and fulfilment-adjacent services; a large incumbent that Cloud Fulfilment also partners with for shipping, illustrating the competitive and collaborative overlap.
• Amazon Multi-Channel Fulfillment (FBA / MCF): Amazon's own fulfilment service and a default alternative for e-commerce brands; Cloud Fulfilment explicitly positions itself against this option, making Amazon a dominant incumbent competitor.

Regional players

• Packlink / Parcel Monkey: UK and European shipping aggregator that is part of the same Parcel Monkey Group network Cloud Fulfilment belongs to; overlapping customer base and complementary shipping/fulfilment positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cloudfulfilment
• Facebookfacebook.com/cloudfulfilment
• LinkedInlinkedin.com/company/cloud-fulfilment

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cloud Fulfilment