NextStep Solutions
NextStep Solutions, a Connexin Software brand, provides cloud-based EHR, billing, telehealth, and medication management software for behavioral health and substance use treatment organizations across the United States.
- Company typePrivate
- Founded1998
- HeadquartersAuburn Hills, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What NextStep Solutions does
NextStep Solutions operates as a cloud-based behavioral health electronic health record (EHR) and financial software platform, organized as a brand under Connexin Software, Inc. (which also operates the Office Practicum brand). Founded in 1998 and headquartered in Fort Washington, PA with a secondary office in Auburn Hills, MI, the company targets mental health providers, substance use treatment programs, residential facilities, outpatient practices, methadone/Suboxone clinics, and co-occurring disorder treatment organizations across the United States. Its technology architecture combines a core EHR with an integrated module suite covering flexible configurable workflows, clinical outcome measurement, medication management (including methadone/Suboxone dispensing, eMAR, and e-prescribing via DrFirst), billing and revenue cycle management (with TriZetto clearinghouse connectivity), telehealth, patient portal, and a browser-based mobile solution for field clinicians. The platform is differentiated by domain-specific workflows purpose-built for behavioral health, including state-specific compliance reporting, controlled-substance DEA tracking, and a smart billing engine that translates clinical documentation into payer-ready claims.
The company's go-to-market is a consultative, direct enterprise sales motion centered on personalized demos and quote-based pricing rather than transparent public pricing. Marketing is largely content-driven, leveraging an email newsletter (Behavioral Health Success Series), a blog/resource center, a podcast (Bu$iness of Mental Health), webinars, and case studies featuring named customers Rose Hill (residential psychiatric facility) and Wentworth (outpatient practice). Revenue is generated through subscription-based EHR licensing and outsourced behavioral health billing services, supplemented by integrated telehealth and patient engagement modules. The company maintains HIPAA-compliant operations and CCPA-aligned privacy practices, and integrates with a partner ecosystem including DrFirst, TriZetto, EzClaim, Operant Systems, and Insig. No external venture or private equity funding is disclosed, and the business appears to operate as a privately held, cash-funded division of Connexin Software, Inc.
NextStep Solutions firmographics
Firmographics- Name
- NextStep Solutions
- Legal name
- Connexin Software, Inc.
- Website
- https://nssbehavioralhealth.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- NextStep Solutions, a Connexin Software brand, provides cloud-based EHR, billing, telehealth, and medication management software for behavioral health and substance use treatment organizations across the United States.
- Ownership category
- akta.pro rank
NextStep Solutions industry classification
Industry- Product category
- Behavioral Health EHR Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design Services (541512)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- EHR Implementation, Optimization, Training & Managed Services (HLACAAAL)
- akta.pro secondary industries
- Behavioral Health & Substance Use Remote Monitoring (HLACAFAD), Claims Management & Digital FNOL Platforms (FSAGAGAC), Pharmacy/Medication Management & Virtual MTM (Payer-Sponsored) (HLALACAK)
Keywords
Where NextStep Solutions is headquartered
LocationHeadquarters
- HQ city
- Auburn Hills
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
NextStep Solutions business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- EHR Software Subscription: Cloud-based electronic health record software sold as a subscription to behavioral health organizations including mental health and substance use agencies
- Behavioral Health Billing Services: Outsourced billing and revenue cycle management services for behavioral health practices
- Integrated Teletherapy: Telemedicine platform integrated with EHR, supporting reimbursement through private insurance payers
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
NextStep Solutions product offering
Product offeringCore offering
NextStep Solutions provides a cloud-based electronic health record (EHR) and financial software platform purpose-built for behavioral health and mental health organizations. The platform unifies clinical charting, treatment planning, scheduling, telehealth, medication management (including methadone/Suboxone dispensing and eMAR), and revenue cycle management/billing into a single integrated system. The company also offers outsourced behavioral health billing and revenue cycle management services.
Product overview
NextStep Solutions is a cloud-based behavioral health EHR and financial software platform composed of a core unified EHR product with integrated modules. The core Behavioral Health EHR provides electronic health records, scheduling, and clinical documentation, which integrates with the Flexible Workflows module for customizable forms and routing, the Clinical Outcome Measures module for tracking and reporting, the Medication Management module (covering Methadone/Suboxone dispensing, eMAR, and e-Prescribing via DrFirst), the NextStep Billing module (Smart Billing Engine, Automated Complex Billing Scenarios, Clearinghouse), the Reports and Dashboards module, and three Patient Engagement modules: Telehealth, Patient Portal, and NextStep Mobile. The platform is designed for mental health and substance use organizations, including co-occurring condition treatment, and supports Medicaid, Medicare, and private payer billing.
Differentiator
Problem solved
Functional benefit
Brands
- NextStep Mental Health Software: Cloud-based mental health software system including electronic health records (EHR), scheduling, and medical billing for mental health and substance use agencies.
- NextStep Mobile
- NextStep Billing
- NextStep Telehealth
Products and services
- NextStep Behavioral Health EHR Cloud-based electronic health records platform for behavioral health and mental health organizations, including scheduling, clinical charting, treatment planning, assessments, and clinical workflow tools. Designed for mental health and substance use agencies treating co-occurring conditions.
- NextStep Billing Outsourced billing and revenue cycle management service for behavioral health practices, featuring a Smart Billing Engine that translates complex clinical data into proper billing codes, automated complex billing scenarios, integrated TriZetto clearinghouse connectivity, and reporting for Medicaid, Medicare, and private payer claims.
- NextStep Telehealth HIPAA-compliant teletherapy platform fully integrated with the EHR, supporting individual and group video sessions, online scheduling, appointment reminders, secure messaging, integrated notes, and reimbursement support through private insurance payers.
- NextStep Mobile Browser-based mobile solution enabling clinicians to access client charts, forms, scheduling, billing, and reporting from the field, with customizable clinical templates and e-folders for document storage.
Quantifiable outcome
- Reduced claim rejections through automated billing code translation
- +2 more outcomes
Companies that use NextStep Solutions
Customer profileNamed customers2 records
Segments5 records
Ideal customer profiles3 records
NextStep Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature15 records
NextStep Solutions partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- DrFirstcoreIntegration partnership for e-Prescribing functionality. DrFirst's platform provides real-time eligibility checking, drug interaction alerts, formulary information, and EPCS (Electronic Prescriptions for Controlled Substances) capabilities. Used by over 400,000 providers nationwide.
- Trizetto (Clearinghouse)coreIntegration with Trizetto clearinghouse for claims submission and processing, enabling streamlined revenue cycle management for behavioral health clients.
Scale indicators1 record
Recent moves1 record
Expansion highlights5 records
NextStep Solutions competitors and assessment
Company assessmentDirect peers
- Valant: Valant provides a behavioral health-specific EHR with integrated outcomes measurement, billing, and telehealth. It targets outpatient mental health practices and competes head-to-head with NextStep in flexible workflows and outcome tracking.
- Kipu Health: Kipu Health is an EHR and RCM platform purpose-built for addiction treatment and behavioral health providers, with strong OTP/MAT functionality. Its specialization in substance use treatment directly overlaps with NextStep's methadone/suboxone module.
- TherapyNotes: TherapyNotes offers a cloud-based EHR, practice management, and billing solution specifically designed for behavioral health practices. It directly competes for outpatient mental health and substance use clinics of similar size to NextStep's customers.
- SimplePractice: SimplePractice is a cloud-based practice management, EHR, and telehealth platform tailored for solo and small-group behavioral health providers. It competes with NextStep Mobile and telehealth offerings for outpatient therapists.
- Netsmart Technologies: Netsmart is the leading EHR and RCM platform purpose-built for behavioral health, addiction treatment, and post-acute providers. It is the most direct competitor to NextStep given overlapping focus on SUD/MAT workflows and integrated billing.
- Credible Behavioral Health: Credible provides a behavioral health EHR with strong clinical, billing, and mobile capabilities for mental health and substance use agencies. It competes with NextStep among mid-sized behavioral health organizations and residential facilities.
- Core Solutions (Cx360): Core Solutions offers an EHR and outcomes platform for behavioral health and social services organizations. It overlaps with NextStep on clinical outcome measurement, treatment planning, and integrated documentation for mental health providers.
- Streamline Healthcare Solutions: Streamline offers behavioral health EHR software with case management and treatment planning. It competes with NextStep for state-contracted and I/DD/behavioral health agencies requiring flexible workflows.
Broad incumbents
- Oracle Health (formerly Cerner): Oracle Health offers enterprise EHR platforms with behavioral health extensions. As a broad incumbent with significant R&D and global reach, it pressures niche behavioral health vendors when health systems consolidate on single-vendor strategies.
- Epic Systems: Epic is the dominant enterprise EHR across health systems, including behavioral health modules. Large hospitals and academic medical centers using Epic may displace or limit NextStep's expansion into integrated delivery networks.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
NextStep Solutions social profiles
Digital presenceNextStep Solutions compliance and trust
Trust signalCompliance2 records
NextStep Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
NextStep Solutions leadership team
Management profileNumber of profiles
Profiles3 records
NextStep Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NextStep Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NextStep Solutions
What does NextStep Solutions do?
NextStep Solutions provides a cloud-based electronic health record (EHR) and financial software platform purpose-built for behavioral health and mental health organizations. The platform unifies clinical charting, treatment planning, scheduling, telehealth, medication management (including methadone/Suboxone dispensing and eMAR), and revenue cycle management/billing into a single integrated system. The company also offers outsourced behavioral health billing and revenue cycle management services.
Is NextStep Solutions a public or private company?
NextStep Solutions is a private company. It is classified as corporate owned and is currently operating.
When was NextStep Solutions founded?
NextStep Solutions was founded in 1998. It employs 1 to 10 people.
Where is NextStep Solutions based?
NextStep Solutions is headquartered in Auburn Hills, United States, in the North America region.
How does NextStep Solutions make money?
Three revenue lines are on record. EHR Software Subscription is the primary driver. The others are behavioral Health Billing Services and integrated Teletherapy.
Who are NextStep Solutions's main competitors?
Direct peers on record are Valant, Kipu Health, TherapyNotes, SimplePractice, Netsmart Technologies, Credible Behavioral Health, Core Solutions (Cx360) and Streamline Healthcare Solutions. Broad incumbents are Oracle Health (formerly Cerner) and Epic Systems.
Does NextStep Solutions have an API?
No public API is recorded for NextStep Solutions.
What industry is NextStep Solutions in?
NextStep Solutions's product category is Behavioral Health EHR Software. Its primary akta.pro industry code is HLACAAAL, EHR Implementation, Optimization, Training & Managed Services, with a secondary code of HLACAFAD, Behavioral Health & Substance Use Remote Monitoring. Its NAICS code is 518 and its SIC code is 7372.