Viettel Post
- Company typePublic
- Founded2009
- HeadquartersHanoi, Vietnam
- Headcount5,001–10,000
- GTM typeB2B and B2C
- OfferingServices
Viettel Post firmographics
Firmographics- Name
- Viettel Post
- Legal name
- Tổng Công ty Cổ phần Bưu chính Viettel
- Website
- https://viettelpost.com.vn
- Company type
- Public
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Ownership category
- akta.pro rank
Viettel Post industry classification
Industry- Product category
- Logistics Services
- NAICS
- Couriers and Express Delivery Services (4921), Local Messengers and Local Delivery (49221), Couriers and Messengers (492)
- SIC
- Trucking & Courier Services (No Air) (4210), Air Courier Services (4513)
- akta.pro primary industry
- Same-Day / On-Demand Express Courier (TLAAABAG)
- akta.pro secondary industries
- Metro/Urban Standard Parcel Delivery (TLAAACAH), Cross-Border E-commerce Parcel (DDP/Delivered Duty Paid) (TLAAANAD), Industrial & Manufacturing Parts Run / Line-Run Courier (TLAAAEAA)
Keywords
Where Viettel Post is headquartered
LocationHeadquarters
- HQ city
- Hanoi
- HQ country
- Vietnam
- HQ region
- Asia
Offices3 records
Markets served
Viettel Post business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Domestic Delivery Services: Express and standard parcel delivery services within Vietnam covering same-day, next-day, and standard delivery options. Services include Hỏa tốc (express), Giao ngay Nội tỉnh (same-day intra-province), Giao ngay Liên tỉnh (same-day inter-province), Chuyển phát Nhanh (fast delivery), and Chuyển phát Tiêu chuẩn (standard delivery). The company processes up to 2 million orders per day during peak periods.
- International Delivery Services: International parcel delivery through partnerships with FedEx (national network provider since April 2026), UPS, DHL, and TNT. Services include express international delivery to 220+ countries and territories, with the FedEx partnership expected to handle nearly 2 million shipments annually totaling over 26,000 tons. Also includes dedicated routes to 8 countries including China, Taiwan, Japan, South Korea, Thailand, and Cambodia.
- Warehouse and Fulfillment Services: Warehouse leasing (by square meter), fulfillment center operations including inventory management, order processing, packaging, and shipping. Also includes Mini Fulfillment for small-scale storage needs, and consulting services for warehouse design and operation.
- Customs Clearance Services: Customs clearance services for imported goods, particularly for cross-border logistics between Vietnam and China. Supports both commercial and non-commercial shipments with documentation processing.
- Travel and E-commerce Services: Airlines ticket booking through VTBay platform as official agent for Vietnam Airlines, Jetstar, Vietjet Air, Bamboo Airways, and 300+ international airlines. Also includes tour packages and travel services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Per-shipment pricing based on weight, distance, and service level |
| Unit Pricing | Pay-as-you-go | Warehouse and fulfillment services charged per square meter and per order processed |
Go-to-market motion2 records
Distribution channels7 records
Marketing channels7 records
Viettel Post product offering
Product offeringCore offering
Viettel Post provides domestic express parcel delivery (same-day, express, fast, standard, and heavy cargo) across all 34 Vietnamese provinces, plus international shipping to 220+ countries through partnerships with FedEx, UPS, DHL, and TNT. The company also operates warehouse leasing, fulfillment centers, customs clearance, cross-border e-commerce (VipoMall), and airline ticketing (VTBay), supported by a nationwide network of 2,000+ post offices, 2,000+ delivery vehicles, and 12.9 million sq ft of warehouse space.
Product overview
Viettel Post is a Vietnamese postal and express delivery company operating as a joint stock company under Viettel Group (Military Telecommunications Industry). The company offers a comprehensive logistics ecosystem comprising domestic express delivery services (same-day, express, fast, standard, and heavy cargo), international delivery through partnerships with FedEx, UPS, DHL, and TNT, warehouse and fulfillment services (including mini-fulfillment), customs clearance, cross-border e-commerce (VipoMall), airline ticketing (VTBay), and digital applications (ViettelPost App, ViettelSale, Viettel Adtech). The company also operates drone delivery for emergency situations and Smart Box delivery cabinets. Key digital platforms include a B2B API for partner integration, the Viettel++ loyalty program, and various digital tools for order management and advertising. The April 2026 FedEx partnership makes Viettel Post FedEx's National Network Provider in Vietnam, integrating over 2,000 post offices and 2,000 delivery vehicles with global logistics.
Differentiator
Problem solved
Functional benefit
Brands
- ViettelPost App: Mobile application for businesses and shop owners to manage orders, track shipments, and access delivery services.
- ViettelSale
- Viettel Adtech
- VipoMall
- VTBay
- Viettel++
Products and services
- Chuyển phát Hỏa tốc (Express Delivery)
- Giao ngay Nội tỉnh (Same-Day Intra-Provincial Delivery)
- Giao ngay Liên tỉnh (Same-Day Inter-Provincial Delivery)
- Chuyển phát Nhanh (Fast Delivery)
- Chuyển phát Tiêu chuẩn (Standard Delivery)
- Chuyển phát Hàng nặng (Heavy Cargo Delivery)
- Chuyển phát Quốc tế DHL
- Chuyển phát Quốc tế UPS
- Chuyển phát Quốc tế VQN (TNT/VQN)
- FedEx National Network Provider Service
- Chuyển phát 8 Chuyên tuyến Quốc tế (8 International Routes)
- Customs Clearance Services (Dịch vụ thông quan)
- Warehouse Rental (Cho thuê kho bãi)
- Fulfillment Service (Kho Fulfillment)
- Warehouse Transportation (Vận chuyển từ kho)
- VipoMall Cross-border E-commerce Platform
- VTBay Airline Ticket Booking
- Drone Emergency Delivery Service
Quantifiable outcome
- Processing capacity of up to 2 million orders per day during peak periods
- +2 more outcomes
Companies that use Viettel Post
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
Viettel Post technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability2 records
Feature3 records
Viettel Post partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered strategic, core and minor.
- TNEXstrategicViettel Post partnered with TNEX to provide integrated financial services for business owners and online sellers on the Viettel Post logistics platform. The partnership offers unsecured online lending solutions to help shop owners manage cash flow and accelerate business growth.
- FedExcoreViettel Post and FedEx announced a strategic partnership effective April 26, 2026, making Viettel Post FedEx's National Network Provider in Vietnam. The partnership covers nationwide pickup and delivery operations, warehouse management, and customs clearance coordination. Viettel Post leverages its network of over 2,000 post offices, 2,000 delivery vehicles, and 12.9 million sq ft warehouse space to handle nearly 2 million shipments annually totaling over 26,000 tons, connecting Vietnamese goods to over 220 countries and territories worldwide.
- LEO Global LogisticsstrategicLEO Global Logistics signed an MoU with Thailand Post and Viettel Post to establish a cross-border logistics corridor linking Thailand, Vietnam, and China. The partnership develops multimodal transport solutions to improve transit times, reduce logistics costs, and support growing regional trade. Viettel Post offers infrastructure at its 140-hectare Viettel Logistics Park in Lang Son.
- Thailand PoststrategicThailand Post and Viettel Post partnership as part of LEO Global Logistics MoU to establish Thailand-Vietnam-China logistics corridor. The collaboration develops multimodal transport solutions leveraging complementary capabilities from all three postal operators.
- V-GreenstrategicV-Green and Viettel Post signed an MoU to install approximately 3,000 electric motorcycle charging stations and battery-swapping cabinets at Viettel Post locations across Vietnam. Viettel Post will deploy 2,000 Smart Box delivery cabinets at V-Green's charging locations. Both companies plan to develop franchise models and jointly design electric motorcycles for delivery couriers, advancing V-Green's goal of 500,000 charging points and supporting Viettel Post's green transformation strategy.
- UPScoreViettel Post and UPS announced a strategic partnership for international express delivery services. Viettel Post serves as a channel partner offering UPS shipping services to Vietnamese customers, providing access to UPS's global network spanning 220+ countries with over 530,000 employees worldwide.
- Vietnam Airlines, Jetstar, Vietjet Air, Bamboo AirwayscoreVTBay (Viettel Post's travel subsidiary) operates as official ticketing agent for major Vietnamese airlines and strategic partner to 300+ international airlines, offering comprehensive flight booking services.
- DHLcoreViettel Post operates as a DHL service point offering international express delivery services to Vietnamese customers through DHL's global network. The partnership covers shipments to destinations worldwide with DHL's comprehensive logistics infrastructure.
- TNTminorViettel Post partnered with TNT (now part of FedEx) to provide international express delivery services, offering Vietnamese customers access to TNT's global express network for shipments to various international destinations.
Scale indicators10 records
Recent moves8 records
Expansion highlights6 records
Viettel Post competitors and assessment
Company assessmentDirect peers
- Vietnam Post (VNPost): Vietnam's state-owned national postal operator offering domestic and international parcel, EMS, and logistics services. Directly competes with Viettel Post across Vietnam's 63 provinces with a comparable product portfolio and postal-counter network.
- Giao Hàng Nhanh (GHN): One of Vietnam's largest private-sector e-commerce-focused last-mile delivery companies, competing head-to-head with Viettel Post on Shopee, TikTok Shop, and Lazada volumes with similar same-day and standard parcel offerings.
- J&T Express Vietnam: Major Southeast Asian parcel delivery network with significant Vietnam operations serving e-commerce shippers. Comparable in product mix (express, standard, heavy cargo) and target SMB/enterprise e-commerce segment.
- Shopee Express (SPX): Captive logistics arm of Shopee Vietnam handling first- and last-mile parcel volume. Competes directly for e-commerce volumes on Shopee, the dominant Vietnamese marketplace referenced as a Viettel Post customer segment.
- VNPost Express: Express delivery subsidiary of Vietnam Post, specifically positioned as a direct competitor to Viettel Post's express and same-day product lines for domestic B2B and e-commerce customers.
- Best Express Vietnam: Vietnam operations of Best Inc., a Southeast Asian e-commerce logistics player offering express parcel delivery, cross-border services, and fulfillment — directly comparable product set to Viettel Post.
Regional players
- Ninja Van Vietnam: Singapore-headquartered last-mile delivery company with operations across Southeast Asia including Vietnam. Comparable in targeting e-commerce SMB shippers and offering tech-enabled tracking and fulfillment.
- Kerry Express (Thailand): Thailand-based parcel delivery arm of Kerry Logistics with regional ASEAN operations. Comparable as a regional postal/express peer through the Thailand Post-Viettel Post-LEO cross-border corridor partnership.
Emerging players
- Lalamove Vietnam: On-demand same-day intra-city delivery platform. Comparable to Viettel Post's same-day intra-provincial and express services for time-critical B2B and SME customers within Vietnamese metros.
Broad incumbents
- DHL Express Vietnam: Global express integrator with own air network operating in Vietnam both directly and via Viettel Post as a service-point partner. Comparable as an international express provider while serving broader enterprise cross-border needs.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Viettel Post social profiles
Digital presenceViettel Post compliance and trust
Trust signalCompliance2 records
Viettel Post financial estimates
Financial estimateRevenue estimate
Valuation estimate
Viettel Post leadership team
Management profileNumber of profiles
Profiles2 records
Viettel Post subsidiaries and ownership
Company hierarchySubsidiaries3 records
Viettel Post funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Viettel Post M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Viettel Post
What does Viettel Post do?
Viettel Post provides domestic express parcel delivery (same-day, express, fast, standard, and heavy cargo) across all 34 Vietnamese provinces, plus international shipping to 220+ countries through partnerships with FedEx, UPS, DHL, and TNT. The company also operates warehouse leasing, fulfillment centers, customs clearance, cross-border e-commerce (VipoMall), and airline ticketing (VTBay), supported by a nationwide network of 2,000+ post offices, 2,000+ delivery vehicles, and 12.9 million sq ft of warehouse space.
Is Viettel Post a public or private company?
Viettel Post is a public company. It is classified as public and is currently operating.
When was Viettel Post founded?
Viettel Post was founded in 2009. It employs 5,001 to 10,000 people.
Where is Viettel Post based?
Viettel Post is headquartered in Hanoi, Vietnam, in the Asia region.
How does Viettel Post make money?
Five revenue lines are on record. Domestic Delivery Services are the primary driver. The others are international Delivery Services, warehouse and Fulfillment Services, customs Clearance Services and travel and E-commerce Services.
Who are Viettel Post's main competitors?
Direct peers on record are Vietnam Post (VNPost), Giao Hàng Nhanh (GHN), J&T Express Vietnam, Shopee Express (SPX), VNPost Express and Best Express Vietnam. Regional players are Ninja Van Vietnam and Kerry Express (Thailand). Lalamove Vietnam is listed as an emerging player. DHL Express Vietnam is listed as a broad incumbent.
Does Viettel Post have an API?
Yes. Viettel Post offers a B2B API connection platform for enterprise partners. The developer portal is available at partner.viettelpost.vn for API integration purposes. The API enables partners to connect with Viettel Post's logistics and delivery services programmatically. Developer documentation is at partner.viettelpost.vn.
What industry is Viettel Post in?
Viettel Post's product category is Logistics Services. Its primary akta.pro industry code is TLAAABAG, Same-Day / On-Demand Express Courier, with a secondary code of TLAAACAH, Metro/Urban Standard Parcel Delivery. Its NAICS code is 4921 and its SIC code is 4210.