Digital Humans
Digital Humans Co., Ltd. is the Japanese operating entity of the UneeQ group, offering a cloud-rendered digital human platform that creates AI-powered conversational avatars for enterprise customer engagement across marketing, sales, and service channels in 70+ languages.
- Company typePrivate
- Founded2022
- HeadquartersAshiya, Japan
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Digital Humans does
Digital Humans Co., Ltd. (デジタルヒューマン株式会社) is the Japanese operating entity of the UneeQ group, providing a cloud-rendered digital human platform that creates AI-powered conversational avatars for enterprise customer engagement. The platform combines photorealistic 3D-rendered avatars with multi-modal AI capabilities — speech-to-text, text-to-speech, large language model integration, and emotion/gesture animation — to deliver human-like face-to-face interactions across marketing, sales, and service channels. The technology supports over 70 languages, integrates with multiple cloud AI providers (Microsoft Azure, Google Cloud, ElevenLabs, FutureVoice Crayon/NTT TechnoCross), and offers three deployment modes: cloud-hosted (Hosted Experience), on-premises (MiniPrem via Docker), and Kubernetes-orchestrated (AWS EKS, Azure AKS). Proprietary components include the Persona Engine (パーソナリティエンジン) — a machine learning-driven personality layer that embodies brand tone and identity — and an MHA (Metahuman Animator) animation pipeline replacing SynAnim as of October 2025 for improved lip-sync and facial expression quality.
The company sells primarily to enterprise and mid-market B2B customers in banking, telecommunications, retail, healthcare, HR, entertainment, and technology, with named deployments at Deutsche Telekom, UBS, Vodafone, Singtel, Kiehl's (L'Oreal), Atlantis Health, Veritone, and Hebrew University of Jerusalem (Digital Einstein). Go-to-market is enterprise field sales requiring a 30-minute to 1-hour expert consultation followed by a 2-week free trial; individual and sole-proprietor applicants are excluded. Revenue is subscription-based with Professional and Enterprise tiers; the Enterprise plan carries a 99.9% monthly uptime SLA, 3-second 95th-percentile response target, dedicated maintenance messaging, IP restriction, and multi-year custom contracting. Distribution combines direct enterprise sales, a three-tier partner ecosystem (technology, consulting, and referral partners including AWS, Accenture, Deloitte, Consegna, Element X, masdr, and Groov), and a self-serve developer portal with open APIs, SDKs, and a Demo Configurator. The platform supports Gateway Profile for custom LLM endpoints and BYO-STT/BYO-TTS for cost and voice customization. Pricing is not publicly disclosed; free trial and Starter plans are outside SLA scope.
The legal entity was established in 2022 and operates alongside UneeQ Limited (New Zealand, parent), UneeQ Australia Pty Ltd. (Melbourne), and UneeQ, Inc. (Austin, Texas). Representative Director is Kazuhiro Arao (荒尾 和宏). The firmographics record lists 1-10 employees and no public funding rounds, venture capital backers, or institutional investors are disclosed in the source material.
Digital Humans firmographics
Firmographics- Name
- Digital Humans
- Legal name
- デジタルヒューマン株式会社
- Website
- https://digitalhumans.jp
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Digital Humans Co., Ltd. is the Japanese operating entity of the UneeQ group, offering a cloud-rendered digital human platform that creates AI-powered conversational avatars for enterprise customer engagement across marketing, sales, and service channels in 70+ languages.
- Ownership category
- akta.pro rank
Digital Humans industry classification
Industry- Product category
- Conversational AI / Digital Human Platform
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
- akta.pro secondary industry
- Voice Assistants & Voice UI (VUI) (HDAAAFAD)
Keywords
Where Digital Humans is headquartered
LocationHeadquarters
- HQ city
- Ashiya
- HQ country
- Japan
- HQ region
- Asia
Offices4 records
Markets served
Digital Humans business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Digital Human Platform Subscription: The company offers digital human avatar services on a subscription or per-seat basis, with plans including Professional and Enterprise tiers. SLA guarantees 99.9% monthly uptime for Professional and Enterprise plan holders. The free trial is 2 weeks for qualified businesses, with an expert consultation required before trial access.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free Trial — 2-week evaluation for qualified businesses |
| Subscription | Monthly | Professional Plan |
| Subscription | Annual | Enterprise Plan |
| Subscription | Multi-year contract | Custom / Starter Plans |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels11 records
Digital Humans product offering
Product offeringCore offering
Digital Humans sells a cloud-rendered, AI-driven digital human platform that creates photorealistic conversational avatars for enterprise customer engagement across marketing, sales and service channels. The platform integrates with conversational AI backends (ChatGPT, Claude, Gemini, Dify, miibo, Alli, Kore.ai, Denmei, or a customer's own LLM via Gateway profile) and supports multilingual TTS (Azure, Google Cloud TTS, ElevenLabs, FutureVoice Crayon), BYO-STT, and deployment via Hosted Experience, MiniPrem (on-prem Docker/Kubernetes), or self-hosted Kubernetes (AWS EKS / Azure AKS).
Product overview
Digital Humans (株式会社デジタルヒューマン) offers a cloud-rendered digital human platform that creates realistic AI-powered virtual characters for customer engagement. The core product is the Digital Humans Platform, featuring the Interactive Demo Digital Human (Sophie). The platform architecture includes DIP (Digital Humans Identity Portal) for administration, Hosted Experience for web deployment, and MiniPrem for on-premises edge deployment. The Gateway Profile enables custom LLM integration. Digital humans integrate with conversation AI platforms including Dify, miibo, Alli, and Kore.ai for NLP capabilities, supported by TTS engines (Azure, Google Cloud TTS, ElevenLabs). The platform operates 24/7 across marketing, sales, and service channels in 70+ languages. The Demo & Free Trial program allows businesses to test the platform with their preferred AI environments.
Differentiator
Problem solved
Functional benefit
Products and services
- Digital Humans Platform Cloud-rendered digital human platform that creates realistic AI-powered virtual characters for enterprise customer engagement. Combines 3D character animation, personality engine, multilingual TTS/STT (70+ languages) and integration with conversational AI backends (ChatGPT, Claude, Gemini, Dify, miibo, Alli, Kore.ai, Denmei, custom LLM via Gateway profile) for automated 24/7 marketing, sales and service interactions.
- DIP (Digital Humans Identity Portal) Management and administration portal for configuring digital human personas, workspaces, TTS/STT settings, NLP accounts, and session analytics. Provides the administrative interface for deploying and managing digital human experiences across the Digital Humans Platform.
- Hosted Experience
- MiniPrem
- Demo & Free Trial Two-week free trial and expert consultation service for qualified businesses (corporate entities only — individual consumers and sole proprietors are excluded). Lets prospective enterprise customers connect their own AI environments (ChatGPT, Claude, Gemini, or domestic conversational AI platforms such as Dify/miibo/Alli/Kore.ai/Denmei) and embed a digital human on their own website for evaluation.
Quantifiable outcome
- 300% increase in engagement and 350% increase in web traffic for customers using digital humans
- +7 more outcomes
Companies that use Digital Humans
Customer profileNamed customers16 records
Segments10 records
Ideal customer profiles4 records
Digital Humans technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability9 records
Feature11 records
Digital Humans partnerships and signals
Strategic signalPartnerships
18 partnerships are on record, tiered core, major and minor.
- AWScoreAmazon Web Services is a technology partner providing cloud infrastructure for the digital human platform. AWS is featured prominently on the partner page and contact/demo pages, indicating deep integration. The platform supports AWS EKS for on-premises Kubernetes deployment.
- AccenturemajorAccenture is listed as a consulting partner. Their representative Stephen Ward (Deloitte) commented on the Dutch-language digital human launch: 'This is when your organization evolves to digital humans.' Accenture deploys and implements digital human solutions for clients.
- DeloittemajorDeloitte is listed as a consulting partner and technology partner. Their representative Stephen Ward commented on the Dutch-language digital human launch as a defining moment for organizational evolution to digital humans.
- ConsegnamajorConsegna is listed as both a consulting partner and technology partner. Their representative John Taylor noted that the UneeQ partnership continues to grow thanks to their professionalism and approach, enabling clients to seamlessly enhance CX delivery strategies with digital humans.
- GroovminorGroov is a referral/GTM partner providing mental health coaching digital human solutions. Their digital human 'legendary mental health coach' is featured as a case study on the website.
- UneeQ LimitedcoreUneeQ Limited (New Zealand) is the parent technology company behind the Digital Humans platform. The Japanese entity (デジタルヒューマン株式会社) operates as the local subsidiary. UneeQ provides the core digital human rendering and orchestration technology.
- UneeQ Australia Pty LtdcoreUneeQ Australia is the Australian operating entity of the UneeQ group, headquartered at 222 Exhibition Street, Melbourne VIC 3000. Part of the core technology and operations infrastructure.
- UneeQ, Inc.coreUneeQ, Inc. is the US operating entity of the UneeQ group, headquartered in Austin, TX. Part of the core technology and operations infrastructure serving the North American market.
- Microsoft AzurecoreMicrosoft Azure is the primary cloud platform for digital human deployment. Azure Cognitive Services (Speech) and Azure AI are integrated as TTS engines (Azure Neural Voices, including custom neural voices for P2). BYO TTS supports Azure Text-to-Speech as a selectable engine.
- Google Cloud (Google Cloud Text-to-Speech)majorGoogle Cloud Text-to-Speech is supported as a BYO TTS engine on the digital human platform. Supports SSML, UneeQ custom tags, and character-level timestamps. Google Custom Voice can be supported through development engagement.
- ElevenLabsmajorElevenLabs Text-to-Speech is supported as a BYO TTS engine. Offers natural, expressive voice synthesis, MP3 output, pronunciation dictionary support, UneeQ custom tag support, and character-level timestamps. Available since February 2026.
- FutureVoice Crayon (NTTテクノクロス)majorFutureVoice Crayon by NTT TechnoCross is a domestic Japanese TTS provider supported on the digital human platform. SynAnim-powered actions are available with this TTS engine. Supports Japanese language and localization.
- DifycoreDify is a core conversational AI platform integrated with the digital human platform. Supported features include: knowledge base configuration, chatflow creation, hybrid search with Rerank, suggested responses, and custom metadata passing. Full integration guide available in documentation.
- miibomajormiibo is a Japanese conversational AI platform integrated with the digital human platform. Supports suggested responses, custom data passing, and state management. Listed as a compatible chatbot on the partner page.
- Allganize AllimajorAllganize Alli is a conversational AI platform integrated with the digital human platform. Supports only_suggest_sentence and hide_contents parameters. Listed as a compatible chatbot.
- Kore.aimajorKore.ai is a conversational AI platform integrated with the digital human platform. Profile integration completed May 2025. Listed as a compatible chatbot on the partner page.
- DenmeimajorDenmei is a conversational AI profile added to the platform's NLP profile options in April 2026, expanding the ecosystem of supported conversational AI backends.
- InstaMortgagemajorInstaMortgage uses the UneeQ digital human platform for their mortgage services. Their representative Shashank Shekhar states: 'I can't imagine working with anyone other than UneeQ for creating digital humans. They are true partners. Someone from UneeQ is always with us.'
Scale indicators9 records
Recent moves2 records
Expansion highlights5 records
Digital Humans competitors and assessment
Company assessmentBroad incumbents
- Microsoft (Azure AI / Azure Communication Services): Microsoft Azure is both a TTS partner and a broad incumbent offering conversational AI, voice, and bot services. Overlapping capability for enterprise CX use cases; bundled with broader cloud platform.
- Google Cloud (Contact Center AI / Dialogflow): Google Cloud provides conversational AI, TTS, and contact-center products used by the same enterprise CX buyers. Broad incumbent with overlapping but more general-purpose offering.
Direct peers
- UneeQ: UneeQ Limited (NZ) is the parent/sister entity of Digital Humans and supplies the underlying digital human rendering and orchestration technology. Direct peer — same product, same category, same enterprise customers.
- HeyGen: AI avatar video platform with conversational avatars for sales, marketing, and training. Direct peer in the AI avatar space; broader SMB reach but overlapping enterprise use cases.
- Synthesia: AI avatar video generation platform for enterprise communications, training, and marketing. Direct peer in the AI digital human / avatar space with comparable enterprise GTM and significantly larger funding base.
- D-ID: AI-powered digital human and talking avatar platform for marketing, customer experience, and content production. Direct peer — comparable product category, enterprise customer overlap, similar LLM/TTS plug-in architecture.
- Soul Machines: New Zealand-headquartered digital human / autonomous avatar platform serving enterprise CX, brand engagement, and education. Direct peer — same category, similar target verticals (banking, healthcare, telecom), overlapping customer profile.
Emerging players
- Hour One: AI-generated digital human video platform for enterprise content and communication. Emerging player with narrower enterprise CX footprint but directly comparable avatar technology.
- Tavus: AI digital twin / personalized avatar video platform focused on sales and marketing personalization. Emerging player with comparable avatar rendering but a narrower personalization angle.
Others
- Veritone: Veritone is a named customer and partner integrating Digital Humans as an AI face for its enterprise AI platform. Adjacent — uses the platform rather than competing, but relevant for ecosystem mapping and partnership optionality.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Digital Humans social profiles
Digital presenceDigital Humans compliance and trust
Trust signalCompliance1 record
Digital Humans financial estimates
Financial estimateRevenue estimate
Valuation estimate
Digital Humans leadership team
Management profileNumber of profiles
Profiles1 record
Digital Humans subsidiaries and ownership
Company hierarchySubsidiaries3 records
Digital Humans funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Digital Humans M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Digital Humans
What does Digital Humans do?
Digital Humans sells a cloud-rendered, AI-driven digital human platform that creates photorealistic conversational avatars for enterprise customer engagement across marketing, sales and service channels. The platform integrates with conversational AI backends (ChatGPT, Claude, Gemini, Dify, miibo, Alli, Kore.ai, Denmei, or a customer's own LLM via Gateway profile) and supports multilingual TTS (Azure, Google Cloud TTS, ElevenLabs, FutureVoice Crayon), BYO-STT, and deployment via Hosted Experience, MiniPrem (on-prem Docker/Kubernetes), or self-hosted Kubernetes (AWS EKS / Azure AKS).
Is Digital Humans a public or private company?
Digital Humans is a private company. It is classified as corporate owned and is currently operating.
When was Digital Humans founded?
Digital Humans was founded in 2022. It employs 1 to 10 people.
Where is Digital Humans based?
Digital Humans is headquartered in Ashiya, Japan, in the Asia region.
How does Digital Humans make money?
One revenue line is on record: digital Human Platform Subscription.
Who are Digital Humans's main competitors?
Broad incumbents on record are Microsoft (Azure AI / Azure Communication Services) and Google Cloud (Contact Center AI / Dialogflow). Direct peers are UneeQ, HeyGen, Synthesia, D-ID and Soul Machines. Emerging players are Hour One and Tavus. Veritone is listed as an others.
Does Digital Humans have an API?
Yes. Digital Humans provides a platform API that connects to conversation AI and chatbot systems. The platform uses HTTP POST requests to send user utterances and receives AI-generated responses for digital human speech. It supports WebSocket-based NLP requests (nlp_mode v2) for improved response speed. The API includes endpoints for custom LLM integration via Gateway profiles, allowing requests to be forwarded to custom chatbot or LLM endpoints. The platform also provides a SpeakAPI for asynchronous speech instructions. Authentication uses API keys (X-API-Key header). Response format includes answer text and instructions for display content, with support for streaming responses. Developer documentation is at docs.digitalhumans.jp.
What industry is Digital Humans in?
Digital Humans's product category is Conversational AI / Digital Human Platform. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration), with a secondary code of HDAAAFAD, Voice Assistants & Voice UI (VUI). Its NAICS code is 5132 and its SIC code is 7372.