Townhall
Townhall is a hybrid-first event technology platform that enables enterprises and event agencies to host in-person, virtual, and hybrid events with registrations, ticketing, streaming, AI-powered networking, and analytics from a single suite.
- Company typePrivate
- Founded2021
- HeadquartersPune, India
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Townhall does
Townhall operates a hybrid-first event technology platform that enables organizations to host in-person, virtual, and hybrid events from a single system. Founded in 2021 by Venkateswara Reddy (CEO) and headquartered in Pune, India (legally Dyulok Technologies Private Limited), the platform provides an end-to-end suite that includes a Virtual Events Platform, Townhall Production Studio for broadcast-quality streaming, the Townhall Awareness Platform (immersive virtual venues), Registrations and ticketing, Advanced Analytics, Smart Networking with Gen-AI matchmaking, Booths for sponsors, Mobile Apps, and an Organizer App. Technical differentiators include adaptive streaming with failover protection, mainstage/backstage separation for speakers, QR-code check-ins with real-time database sync, no-download mobile app access, and serendipitous 'neighborhood' virtual networking.
The company is backed by Bookmyshow (a major ticketing platform) and serves enterprise customers across conferences, exhibitions, customer/partner events, internal town halls, product launches, and educational events. Named customers include a Fortune 500 B2B SaaS company, the world's largest event agency (~$300M+ revenue), Salesforce, CNBC, and the THAC conference. The platform claims 25,000+ events hosted and 12M+ registrations processed, scaling from 100 to 100,000 attendees.
Revenue is generated primarily through tiered SaaS subscriptions — Standard ($300/month), Growth (custom pricing, multi-year), and Enterprise (custom pricing, multi-year) — complemented by a 2% ticketing transaction fee on paid events and professional services for white-glove A/V and production support on Enterprise plans. Distribution blends direct enterprise sales (with dedicated Customer Success Managers on Enterprise tier) and self-service sign-up, with channel partnerships through event agencies. Marketing is content-led via website, case studies, and SEO, supported by direct sales outreach and integration partnerships (HubSpot, Google Ads, Meta Ads).
Townhall firmographics
Firmographics- Name
- Townhall
- Legal name
- Dyulok Technologies Private Limited
- Website
- https://townhall.co
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Townhall is a hybrid-first event technology platform that enables enterprises and event agencies to host in-person, virtual, and hybrid events with registrations, ticketing, streaming, AI-powered networking, and analytics from a single suite.
- Ownership category
- akta.pro rank
Townhall industry classification
Industry- Product category
- Event Management Software
- NAICS
- Promoters of Performing Arts, Sports, and Similar Events with Facilities (711310)
- SIC
- Services-Miscellaneous Amusement & Recreation (7990)
- akta.pro primary industry
- Performing Arts Centers & Presenters (Programming/Booking) (MPAGABAM)
Keywords
Where Townhall is headquartered
LocationHeadquarters
- HQ city
- Pune
- HQ country
- India
- HQ region
- Asia
Offices1 record
Markets served
Townhall business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Subscription Plans: Monthly subscription fees for Standard, Growth, and Enterprise tiers. Standard Virtual Event at $300/month with customizable per-attendee pricing. Higher tiers offer custom pricing with unlimited attendees and enhanced features.
- Ticketing Platform Fees: 2% platform fee on paid tickets (excluding payment gateway charges) for Standard tier. Growth and Enterprise tiers have custom negotiated fees.
- Professional Services: White-glove A/V and production support for hybrid events included in Enterprise tier. Townhall Production Studio for virtual event production.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Standard Virtual Event - $300/month for virtual-only events |
| Subscription | Monthly | Standard In-Person Event - Basic physical event management |
| Subscription | Multi-year contract | Growth Hybrid Events Calendar - For mixed format event calendars |
| Subscription | Multi-year contract | Enterprise - All Formats & Scale for large enterprises |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels4 records
Townhall product offering
Product offeringCore offering
Townhall provides an end-to-end hybrid-first event technology platform that enables organizations to host in-person, virtual, and hybrid events from a single system. The offering spans event registration and ticketing, immersive virtual venues, AI-powered matchmaking, broadcast-quality production studio streaming, sponsor booth management, mobile and organizer apps, and advanced analytics. It targets enterprises and mid-market organizations running conferences, summits, exhibitions, customer/partner events, internal town halls, product launches, and educational sessions, with scale from 100 to 100,000 attendees.
Product overview
Townhall is an end-to-end hybrid events technology platform designed to power virtual, hybrid, and in-person events. The platform provides a comprehensive suite of interconnected products including the core Virtual Events Platform, Production Studio for broadcast-quality streaming, Townhall Awareness Platform for immersive virtual venues, Registrations for ticketing and check-ins, Advanced Analytics for insights, Smart Networking with Gen-AI matchmaking, Booths for sponsor management, Mobile Apps for attendees, and Organizer App for event management. The ecosystem connects through HubSpot CRM and supports Google/Meta ad pixel tracking for marketing optimization. Tiered pricing (Standard, Growth, Enterprise) scales features from basic virtual events to enterprise-grade hybrid event delivery.
Differentiator
Problem solved
Functional benefit
Brands
- Townhall Registrations: Event registration and ticketing platform
- Townhall Awareness Platform
- Townhall Production Studio
- Booths
- Smart Networking
Products and services
- Townhall Virtual Events Platform Immersive and interactive virtual event platform that creates a fully customized venue mirroring in-person experiences for organizations running virtual conferences and hybrid events. Features include customizable auditoriums, networking lounges, real-time Q&A, polls, live chat, backstage controls, and adaptive streaming.
- Townhall Production Studio Broadcast-quality event production platform providing full control over layouts, speaker transitions, and content flow. Includes a backstage area for speaker preparation, customizable layouts, multi-source audio/video management, and adaptive streaming with failover protection. Targets enterprises producing high-quality streamed content for hybrid and virtual events.
- Townhall Awareness Platform Virtual venue platform that recreates real-life event experiences online. Features fully customizable virtual spaces, real-time space management, interactive people UI with voice chat, and serendipitous networking through dynamic neighborhoods for organizations extending in-person events to global virtual audiences.
- Townhall Registrations Event registration and ticketing platform enabling branded landing pages, customizable registration forms, multi-tiered ticketing, promo codes, secure payment processing, and QR-based check-ins. Powers ticketing and registration for virtual, in-person, and hybrid events.
- Townhall Advanced Analytics Comprehensive analytics dashboard providing real-time and post-event reporting. Tracks ticket sales, session turnout, sponsor lead generation, attendee behavior, booth interactions, and engagement metrics across all event touchpoints.
- Townhall Smart Networking AI-powered networking platform enabling goal-based matchmaking using Gen-AI. Includes integrated chat and video calls, serendipitous neighborhood networking, and measurable networking value through engagement insights for events of any format.
- Townhall Booths Sponsor and exhibitor booth management solution providing lead capture tools, virtual booth experiences, post-event analytics, and customizable branding. Available for both in-person and online events.
- Townhall Mobile Apps (Attendee App) Attendee-facing mobile application enabling digital check-ins, personalized schedules, smart networking, live Q&A participation, sponsor booth engagement, and push notifications. Features no-download-required QR code access.
- Townhall Organizer App Event organizer management application providing QR code scanning for instant check-ins, real-time push notifications, role-based team access, and an integrated analytics dashboard for live event monitoring.
- Embedded Registration Widget Embeddable registration experience that can be placed directly on event websites, providing a smooth and branded user experience for form fills, confirmations, and ticketing without redirecting users.
Quantifiable outcome
- Platform has hosted 25k+ events with 12M+ registrations
- +3 more outcomes
Companies that use Townhall
Customer profileNamed customers6 records
Segments6 records
Ideal customer profiles3 records
Townhall technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability6 records
Feature7 records
Townhall partnerships and signals
Strategic signalScale indicators7 records
Recent moves6 records
Expansion highlights6 records
Townhall competitors and assessment
Company assessmentDirect peers
- Airmeet: Airmeet is a virtual and hybrid events platform founded in India that targets community, SaaS, and enterprise customers with networking, breakout sessions, and ticketing. It is a fellow India-origin competitor to Townhall with overlapping hybrid event, registration, and AI networking features.
- Swapcard: Swapcard provides an event engagement platform with AI matchmaking, registration, and networking tools used by trade shows and association events. It competes with Townhall's Smart Networking, Registrations, and Booths modules for the same association and B2B event buyer.
- ON24: ON24 is a long-standing virtual events and webinar platform used heavily by enterprise B2B marketers for demand generation, product launches, and customer engagement. It competes with Townhall's virtual events and engagement analytics capabilities, particularly for digital-first marketing events.
- Bizzabo: Bizzabo is an end-to-end event experience platform for in-person, virtual, and hybrid events, with registration, networking, analytics, and enterprise-grade integrations. It overlaps directly with Townhall's full product suite for conferences, summits, and customer events.
- Hopin (now RingCentral Events): Hopin was the leading pure-play virtual/hybrid events platform, founded around the same period as Townhall's pivot, and is now part of RingCentral. It directly competes with Townhall's core virtual events, streaming, networking, and ticketing capabilities for enterprise and SMB event organizers globally.
- Hubilo: Hubilo is a virtual and hybrid events platform offering registration, engagement, networking, and analytics to enterprise and association customers. It directly competes with Townhall in the same hybrid-event category and in similar mid-market and enterprise segments.
Broad incumbents
- Cvent: Cvent is the largest event management and venue-sourcing platform, with deep enterprise penetration across registration, on-site, and hybrid event workflows. It competes with Townhall's Registrations and end-to-end hybrid offering but also spans venue sourcing and broader MICE software where Townhall does not play.
- Eventbrite: Eventbrite is a leading self-service ticketing and event registration platform with a global marketplace. It overlaps with Townhall's Registrations and ticketing layer (2% fee model is similar in spirit), though it does not natively compete in hybrid production and AI networking.
- Zoom Events: Zoom Events is Zoom's virtual and hybrid event offering, leveraging its massive enterprise video user base. It competes with Townhall's virtual events and Production Studio capabilities for buyers already standardized on Zoom for collaboration.
- Webex Events (formerly Socio + Webex App): Webex Events, rebuilt around Cisco-acquired Socio, is a hybrid event platform offering registration, mobile apps, and live streaming under the Cisco/Webex umbrella. It overlaps with Townhall's core platform but is bundled into a much larger collaboration and networking suite.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Townhall social profiles
Digital presenceTownhall financial estimates
Financial estimateRevenue estimate
Valuation estimate
Townhall leadership team
Management profileNumber of profiles
Profiles8 records
Townhall funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Townhall M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Townhall
What does Townhall do?
Townhall provides an end-to-end hybrid-first event technology platform that enables organizations to host in-person, virtual, and hybrid events from a single system. The offering spans event registration and ticketing, immersive virtual venues, AI-powered matchmaking, broadcast-quality production studio streaming, sponsor booth management, mobile and organizer apps, and advanced analytics. It targets enterprises and mid-market organizations running conferences, summits, exhibitions, customer/partner events, internal town halls, product launches, and educational sessions, with scale from 100 to 100,000 attendees.
Is Townhall a public or private company?
Townhall is a private company. It is classified as corporate owned and is currently operating.
When was Townhall founded?
Townhall was founded in 2021. It employs 11 to 50 people.
Where is Townhall based?
Townhall is headquartered in Pune, India, in the Asia region.
How does Townhall make money?
Three revenue lines are on record. Subscription Plans are the primary driver. The others are ticketing Platform Fees and professional Services.
Who are Townhall's main competitors?
Direct peers on record are Airmeet, Swapcard, ON24, Bizzabo, Hopin (now RingCentral Events) and Hubilo. Broad incumbents are Cvent, Eventbrite, Zoom Events and Webex Events (formerly Socio + Webex App).
Does Townhall have an API?
No public API is recorded for Townhall.
What industry is Townhall in?
Townhall's product category is Event Management Software. Its primary akta.pro industry code is MPAGABAM, Performing Arts Centers & Presenters (Programming/Booking). Its NAICS code is 711310 and its SIC code is 7990.