Southridge Technology

What Southridge Technology does

Southridge Technology (legal entity Spencer Road LLC) is a Connecticut-based managed IT services provider founded in 2000, operating from a single headquarters at 246 Federal Road, Unit B12 in Brookfield, CT. The firm delivers whole-systems managed IT support with 24/7/365 local live coverage for organizations ranging from single-user environments to 400+ endpoint deployments across the Northeast United States, with a stated vertical focus on dental, medical, legal, real estate, construction/trades, and general SMB clients.

The product portfolio spans nine core service lines: Managed IT Services, Cybersecurity (including HIPAA consulting and breach assessment), Phone Systems and Telecommunications, Cloud Computing, Hardware and Software procurement, Network Management, Virus Protection, Website and Email Hosting, and Microsoft Office 365 implementation. Add-on offerings include Southridge Password Manager powered by Keeper Security and automated internal/external network penetration testing via Kaseya Vonahi. The company's distributed capability is built primarily on integration of best-in-class third-party platforms (Kaseya, Keeper Security, Microsoft) with proprietary service-delivery processes and HIPAA-aligned practices, rather than internally developed technology.

Commercially, Southridge operates a subscription-based managed services revenue model with annual billing cadence and quote-based pricing, supplemented by hardware/software resale and managed cybersecurity retainers. Go-to-market is sales-led and direct, anchored by official endorsed-provider relationships with the Connecticut State Dental Association, Ninth District Dental Association, Fairfield County Medical Association, and New Haven Middlesex Association of Realtors, which function as referral channels into regulated verticals. Marketing is supplemented by blog content, social media (Facebook, Twitter, LinkedIn), and free IT assessments as lead-generation tooling. The firm has 11-50 employees, no disclosed funding, no parent company, and no M&A activity on record.

Name

Southridge Technology

Legal name

Spencer Road LLC dba Southridge Technology

Website

https://southridgetech.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Southridge Technology is a Connecticut-based managed IT services provider offering 24/7/365 managed IT, cybersecurity, cloud, network, telephony, and Office 365 support to SMB and mid-market clients in the Northeast, with vertical specialization in dental, medical, legal, real estate, and construction.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Security Operations Center (SOC) as a Service (BPAEADAB)

akta.pro secondary industries

Compliance Technology, GRC Platforms & Controls Automation Advisory (BPAHAFAO), Backup as a Service (BaaS) (BPAEALAB)

Keywords

• Managed IT services
• Cybersecurity consulting
• Network penetration testing
• HIPAA compliance IT
• Cloud computing services

Headquarters

HQ city

Ridgefield

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed IT services providing continuous monitoring, support, and maintenance of client IT infrastructure. Subscription-based revenue model with 24/7/365 support coverage.
2. Cybersecurity Services: Security services including penetration testing, HIPAA compliance, breach assessment, virus protection, and network security monitoring.
3. Hardware and Software Sales: Sale of computers, networking equipment, and software licenses including Microsoft Office 365.
4. Cloud and Communication Services: Cloud computing, phone systems, website and email hosting services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Southridge Technology is a managed IT services provider that delivers 24/7/365 live local remote monitoring, network management, cybersecurity (including HIPAA consulting and Kaseya Vonahi-powered penetration testing), cloud computing, business phone systems, hardware/software procurement, website and email hosting, and virus protection to small and mid-sized organizations. The company packages these capabilities primarily through recurring managed-service subscriptions tailored to regulated vertical industries such as dental, medical, legal, real estate, and construction.

Product overview

Southridge Technology is a Connecticut-based Managed IT Services Provider (MSP) offering a comprehensive suite of technology services centered around managed IT, cybersecurity, and business continuity. The company's portfolio includes core services: Managed IT Services (24/7/365 support), Cybersecurity (breach assessment, HIPAA consulting, penetration testing via Kaseya Vonahi), Phone Systems & Telecommunications, Cloud Computing, Hardware & Software procurement, Network Management, Virus Protection, Website & Email Hosting, and Microsoft Office 365 implementation. The company also offers specialized IT services for vertical markets including Dental, Medical, Legal, Construction/Trades, and Real Estate. Add-on offerings include Southridge Password Manager (powered by Keeper Security) and business continuity/data protection solutions. Southridge operates as a whole-systems management provider supporting organizations ranging from single-desktop setups to 400+ endpoint environments throughout the Northeast.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive managed IT support providing live, local, real-time support 24/7/365 including network management, system administration, and ongoing technology maintenance for businesses in regulated verticals.
• Cybersecurity Cybersecurity breach assessment and consulting services including HIPAA compliance, network penetration testing, and security monitoring to protect organizations from cyber threats.
• Network Penetration Testing (Kaseya Vonahi) Security testing service using Kaseya Vonahi automation that identifies vulnerabilities in internal and external network environments with monthly retest capability.
• Southridge Password Manager (powered by Keeper Security) Enterprise password management solution providing secure password generation, storage, and retrieval with multi-factor authentication support for small and mid-sized businesses.
• Phone Systems and Telecommunications Business phone systems and telecommunications solutions providing voice communication infrastructure for organizations.
• Cloud Computing Cloud computing solutions enabling organizations to migrate, manage, and optimize workloads in cloud environments.
• Hardware and Software Sales Hardware and software procurement, sales, and support including computer sales, networking equipment, and software licensing.
• Network Management Solutions Network management solutions including design, monitoring, troubleshooting, and optimization of business network infrastructure.
• Virus Protection Virus protection and anti-malware solutions to safeguard business systems from malicious software and cyber threats.
• Website and Email Hosting Website hosting, email hosting, and related web services for business online presence.
• Microsoft Office 365 Microsoft Office 365 implementation, migration, support, and management services including licensing consultation and optimization.
• Industry-Specific IT Services Specialized IT support packages for Dental (CT/Ninth District Dental Association endorsed), Medical (HIPAA, Fairfield County Medical Association endorsed), Construction and Trades, Legal, and Real Estate (CMLS support, New Haven Middlesex Association of Realtors endorsed) verticals.
• Business Continuity and Data Protection Business continuity planning and data protection/backup solutions to ensure organizational resilience and data recovery capabilities.

Quantifiable outcome

• Supports organizations from 1 to 400+ endpoints
• +1 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Five partnerships are on record, tiered core.

• Connecticut State Dental AssociationcoreStrategic or Co-development PartnerOfficial endorsed IT provider for the Connecticut State Dental Association. Southridge Technology is the recommended IT services provider for member dental practices, offering HIPAA-compliant technology support and dental software expertise.
• Ninth District Dental AssociationcoreStrategic or Co-development PartnerOfficial endorsed IT provider for the Ninth District Dental Association, providing specialized IT support for member dental practices with expertise in dental imagery and practice management software.
• Fairfield County Medical AssociationcoreStrategic or Co-development PartnerOfficial endorsed IT provider for the Fairfield County Medical Association. Southridge provides HIPAA security practices and medical practice software expertise to member medical practices.
• New Haven Middlesex Association of RealtorscoreStrategic or Co-development PartnerOfficial endorsed IT provider for the New Haven Middlesex Association of Realtors. Provides CMLS setup and support, email hosting, and technology training for member real estate agents.
• Kaseya VonahicoreTechnology or IntegrationTechnology partner providing automated penetration testing tools used by Southridge Technology for conducting internal and external network security assessments for clients.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Dataprise: Mid-market managed IT services and cybersecurity provider serving SMB and mid-market clients across multiple US regions. Comparable in offering breadth (managed IT, cybersecurity, cloud, backup) and customer profile to Southridge, with similar reliance on recurring managed services revenue.
• Ntiva: Managed IT services and cybersecurity provider focused on SMB and mid-market organizations across the US. Similar service portfolio including managed IT, cybersecurity, and cloud services, and comparable customer segment focus to Southridge.
• CompassMSP: Managed IT services provider delivering managed IT, cybersecurity, backup, and cloud services to SMB and mid-market clients. Directly comparable in service mix and target customer profile.
• Ascend Technologies: Mid-market managed IT, cybersecurity, and cloud services provider. Comparable offering structure and customer profile to Southridge, with overlapping service lines in managed IT, security, and compliance.
• US Signal: Managed IT, cloud, data protection, and network services provider with strong regional presence in the Midwest US. Comparable in service breadth and mid-market focus, though serving a different geography.
• AdNet Technologies: Regional managed IT and cybersecurity services provider with similar SMB/mid-market customer profile and comparable service portfolio including managed IT, cybersecurity, and cloud services.

Broad incumbents

• Kaseya: Large global provider of IT management and cybersecurity software for managed service providers. Acts as a technology supplier/partner to Southridge via Kaseya Vonahi but also competes indirectly by enabling other MSPs at greater scale.
• ConnectWise: Large platform provider serving the MSP ecosystem with PSA, RMM, and cybersecurity solutions. Indirectly competes with Southridge by enabling and arming competing MSPs with similar managed service tooling.
• Rackspace Technology: Large multi-cloud services and managed IT provider serving mid-market and enterprise customers globally. Operates at significantly larger scale than Southridge but overlaps on managed cloud, security, and infrastructure services.

Regional players

• Net3IT: Regional managed IT services provider focused on SMBs in select US markets with comparable managed IT, cloud, and cybersecurity offerings to Southridge, serving a different geographic territory.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/southridgetech
• Facebookfacebook.com/southridgetech

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Southridge Technology