OT Group

Name

OT Group

Legal name

OT Group (referring to both 1311339 Ontario Limited and DCB Business Systems Group Inc.)

Website

https://otgroup.ca

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Belleville

HQ country

Canada

HQ region

North America

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Hardware Sales: Sale of office technology equipment including copiers, printers, scanners, fax machines, and related peripherals from major brand partners.
2. Managed IT Services: Recurring monthly fees for ongoing IT infrastructure management, monitoring, support, and maintenance services.
3. Managed Print Services: Managed print services (MPS) that optimize document output, including hardware maintenance, supplies, and fleet management typically under multi-year contracts.
4. Professional Services: IT consulting, strategy, implementation, training, and outsourced CTO services for business technology alignment.
5. Cloud Communications: Hosted VoIP and cloud phone system services typically billed on a per-user or subscription basis.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

OT Group delivers outsourced IT management, cybersecurity, hosted VoIP, and document management as recurring managed services, paired with the sale and servicing of office technology hardware (copiers, printers, scanners) and IT consulting (IT strategy, outsourced CTO, process automation). The company operates on a vendor-agnostic model, recommending and integrating solutions from partners including Microsoft, VMware, Cisco, Fortinet, Sharp, Canon, HP, and Kyocera to small and medium-sized businesses across Eastern Ontario.

Product overview

OT Group is an Eastern Ontario IT services and office technology provider offering a comprehensive portfolio of managed services, consulting, and hardware solutions. The core offering consists of Managed IT Services (remote monitoring, network management, cybersecurity) and Office Technology products (copiers, printers, scanners, VoIP phone systems). Supporting these are consulting services including IT Strategy, Business Analysis, Technology Impact Assessment, Process Automation, and Outsourced CTO. Add-on services include Managed Antivirus, Contactless Temperature Sign-In, and specialized Cost Recovery Software. The company utilizes a vendor-agnostic approach and partners with technology brands including Microsoft, VMware, Canon, Sharp, HP, Kyocera, and document management platforms like OnBase and Therefore.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive outsourced IT management offering remote monitoring, network management, hardware maintenance, and IT support for businesses in the Ottawa to Toronto corridor, typically delivered under recurring multi-year managed services contracts.
• Cybersecurity Solutions Cybersecurity services for SMBs including network monitoring, vulnerability management, security assessments, managed antivirus, and layered defences built on Fortinet, Barracuda, and Veeam partner technologies.
• Cloud Phone Systems (Hosted VoIP) Hosted cloud-based Voice over IP phone system that enables business calling from any location with an internet connection, eliminating the need for on-premises phone infrastructure and supporting auto-attendant, video chat, and mobile workforce use.
• Copiers & Printers Sale of office photocopiers and printers from major brand partners including Sharp, Canon, HP, and Kyocera, with options for managed print services contracts and Colour-Coded Pricing Plan colour management.
• Document Management Digital document management solutions built on OnBase, Therefore, and AnyDocs platforms that provide enterprise content management, workflow automation, and secure document storage for SMB customers.
• IT Infrastructure Solutions IT infrastructure assessment, planning, and implementation services encompassing virtualization, cloud, SD-WAN, and branch integration solutions built on VMware, Cisco, and Microsoft technologies.
• Data Protection & Recovery Data backup, disaster recovery, and business continuity planning services that protect business data and enable rapid restoration after data loss events, leveraging Veeam and Barracuda partner technologies.
• IT Strategy Services IT consulting service that aligns technology strategy with business objectives through risk assessment, technology leverage planning, internet audits, growth management, and IT resource planning.
• Business Situational Analysis Consulting engagement that analyses current business systems to identify technology optimization opportunities, reduce operating costs, and maximize technology investments.
• Technology Impact Assessment Advisory service assessing how emerging technologies (VoIP, virtualization, cloud, data management) can deliver cost-effective benefits to a business.
• Process Automation Workflow automation services that design and implement organizational workflows, inventory control procedures, expense procedures, and quality assurance workflows.
• Outsourced CTO Part-time or project-based Chief Technology Officer services delivering risk management, disaster recovery planning, network assessment, and growth management without the cost of a full-time executive hire.
• Scanners & Fax Machines Office scanning and fax solutions delivered primarily through the Canon partnership, providing high-quality document reproduction and digitization for SMB customers.
• Managed Antivirus Service Managed antivirus and endpoint security protection delivered as part of the managed IT services offering.
• Contactless Temperature Office Sign-In Contactless visitor management and temperature screening solution deployed in office environments.
• Free Print Assessment Complimentary managed print assessment that analyses customer print volumes, per-page costs, device utilization, and provides recommendations for print optimization and cost reduction.
• Cost Recovery Software Print cost recovery and tracking software that monitors printing habits, reduces waste, and allocates printing expenses across departments.
• Colour-Coded Pricing Plan Innovative colour printing pricing program using colour tracking technology to ensure businesses only pay for the colour toner actually used rather than flat per-page colour rates.

Quantifiable outcome

• 17% of printed pages are never used, providing significant cost reduction opportunity through print management
• +4 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationTechnology partnership providing Microsoft software and cloud solutions as part of OT Group's IT service offerings for business customers.
• SharpcoreTechnology or IntegrationAuthorized Sharp dealer providing copiers, printers, and multifunction devices as part of OT Group's office technology solutions.
• CanoncoreTechnology or IntegrationAuthorized Canon dealer providing imaging and printing solutions including scanners, fax machines, and multifunction printers.
• HPcoreTechnology or IntegrationTechnology partner providing HP printing and computing hardware as options within OT Group's office technology and IT solutions.
• CiscocoreTechnology or IntegrationNetworking and communications technology partner providing Cisco networking equipment and collaboration solutions.
• VMwarecoreTechnology or IntegrationVirtualization and cloud infrastructure technology partner for IT infrastructure solutions.
• FortinetcoreTechnology or IntegrationCybersecurity technology partner providing Fortinet firewall and network security solutions.
• VeeamcoreTechnology or IntegrationData protection and backup technology partner providing Veeam backup and recovery solutions.
• KyoceracoreTechnology or IntegrationAuthorized Kyocera dealer providing printing solutions and document management systems.
• BarracudacoreTechnology or IntegrationEmail security and data protection partner providing Barracuda backup, archiving, and security solutions.
• PapercutcoreTechnology or IntegrationPrint management software partner providing Papercut print tracking and mobile print release solutions.
• N-ablecoreTechnology or IntegrationRemote monitoring and management partner providing N-able RMM tools for managed IT services.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Marquis Office Technology: Canadian regional office technology and IT services provider with copier/printer sales and managed IT offerings targeting SMBs — directly comparable business model and customer profile to OT Group.
• WBM Technologies: Western Canadian office technology and managed services provider combining hardware sales, managed print, and IT services for SMB and mid-market customers — same product mix and go-to-market as OT Group.
• Compugen: Canadian IT solutions and managed services provider with a vendor-agnostic model serving enterprise and public sector — comparable managed services and infrastructure offerings, though at larger scale.

Broad incumbents

• CompuCom: North American managed IT services and workplace technology provider — overlaps with OT Group's managed IT, networking, and end-user computing offerings at significantly larger enterprise scale.
• Sharp Electronics of Canada: Office equipment OEM and managed services provider — competes with OT Group as an OEM while also being a key partner, with broader geographic reach and direct enterprise sales motion.
• Ricoh Canada: Global OEM and managed services provider for office printing, document management, and IT services — competes directly with OT Group's copier/printer and MPS business while also offering direct managed services.
• Konica Minolta Business Solutions Canada: Office equipment OEM with managed print and IT services offerings — comparable to OT Group's copier/printer and MPS lines, with broader geographic coverage and direct-to-customer channels.
• Xerox Canada: Global print and document services incumbent with managed print services and IT services capabilities — directly comparable to OT Group's MPS offering at much larger scale.
• Softchoice: Major Canadian IT solutions and managed services provider serving mid-market and enterprise customers with hardware, cloud, and managed services — broader portfolio than OT Group but overlapping in managed IT.
• CDW Canada: Large North American IT solutions reseller and services provider serving SMB through enterprise — overlaps with OT Group in hardware distribution and managed IT, but at significantly greater scale and breadth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/ot_group

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OT Group