GEM One
GemOne is a global telematics provider and telematics division of TVH Parts, delivering brand-agnostic fleet management and safety solutions for forklifts, construction, and material handling equipment. It serves fleet owners, rental companies, dealerships, and construction firms across the Americas, EMEA, and ASEAN with 100,000+ connected assets.
- Company typePrivate
- Founded2019
- HeadquartersGent, Belgium
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What GEM One does
GemOne is a global industrial telematics provider operating as the wholly-owned telematics division of TVH Parts, a Belgian industrial equipment company with more than 50 years of market presence. The company delivers brand-agnostic fleet management and safety solutions for off-road industrial equipment including forklifts, construction machinery, and material handling assets, serving fleet owners, rental companies, equipment dealerships, construction firms, OEMs, and airport ground support operators across the Americas, EMEA, and ASEAN regions. As of the latest disclosure, GemOne connects more than 100,000 industrial assets worldwide and operates from offices in Belgium (EMEA HQ in Waregem), the United States (Olathe, Kansas), and Australia (Richlands, Queensland), with a leadership team that includes a CEO, COO, VP Sales EMEA, Client Experience Director, and R&D IoT engineering leads.
GemOne's product portfolio is organized around two core platforms connected through the GemOne Cloud IoT data layer. Sapphire is positioned for material handling fleets and combines a 7-inch HD Android touchscreen, automated safety checklists, operator access control, impact reporting, and the newly launched AI Pedestrian Proximity Detection Camera. Onyx addresses mixed industrial rental and construction fleets through hardware trackers (most recently the November 2024 Onyx V4 with dual-CAN support, high-voltage compatibility to 97V DC, IP67 certification, and 4G LTE connectivity) and software for GPS tracking, usage-based invoicing, and maintenance scheduling. The GemOne Cloud platform normalizes data from heterogeneous telematics providers and integrates with ERP, invoicing, rental planning, and service applications. Add-on modules include HD forklift cameras and battery monitoring solutions for electric fleets.
GemOne generates revenue through a hybrid model combining recurring telematics subscriptions for the GemOne Cloud platform, hardware sales of trackers and sensors, and professional services for installation and IT integration. Go-to-market is primarily direct enterprise sales supported by free 45-minute product demos, with additional distribution through equipment dealer partnerships (including Toyota Material Handling and other major dealers) and the broader TVH Parts network. Pricing is quote-based and scales with fleet size, with multi-year contract structures typical of enterprise industrial deals. The company's marketing mix emphasizes content marketing, trade show presence at events such as LogiMAT and Inter Airport SE Asia, and sponsorship of industry associations including the UKMHA Awards.
GEM One firmographics
Firmographics- Name
- GEM One
- Legal name
- GemOne NV
- Website
- https://gemone.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- GemOne is a global telematics provider and telematics division of TVH Parts, delivering brand-agnostic fleet management and safety solutions for forklifts, construction, and material handling equipment. It serves fleet owners, rental companies, dealerships, and construction firms across the Americas, EMEA, and ASEAN with 100,000+ connected assets.
- Ownership category
- akta.pro rank
GEM One industry classification
Industry- Product category
- Fleet Telematics Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Industrial Instruments For Measurement, Display, And Control (3823)
- akta.pro primary industry
- Fleet, Asset Tracking & Telematics Location Platforms (BPAMANAF)
- akta.pro secondary industries
- Video Telematics, ADAS & AI Dashcams (TLAEAFAG), Data Integration, APIs & Telematics Data Platforms (TLABAJAM)
Keywords
Where GEM One is headquartered
LocationHeadquarters
- HQ city
- Gent
- HQ country
- Belgium
- HQ region
- Europe
Offices4 records
Markets served
GEM One business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Supply Chain
Revenue model
- Telematics Subscription Services: Recurring subscription model for ongoing access to GemOne Cloud platform and telematics services. Includes software updates, cloud hosting, support, and data access.
- Hardware Devices (Trackers and Sensors): Sale of physical telematics hardware including Onyx V4 trackers, Sapphire systems, AI cameras, and accessories such as keypads, RFID readers, and connectors.
- Professional Services: Implementation services including worry-free integration with business IT systems, installation support, and coordinated telematics roll-outs. Also includes technical account management and ongoing customer support.
- Scalable Fleet Management Solutions: Flexible pricing models that scale based on fleet size. Company emphasizes competitive pricing and ROI through reduced downtime, lower maintenance costs, and improved safety outcomes.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Scalable pricing based on fleet size |
| Hybrid | Multi-year contract | Flexible pricing models |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
GEM One product offering
Product offeringCore offering
GEM One provides industrial IoT telematics hardware and cloud software that track, monitor, and manage off-road industrial equipment including forklifts, construction machinery, and material handling assets. Its portfolio spans the Sapphire safety management system for material handling fleets, the Onyx fleet management solution for mixed rental and construction fleets, the GemOne Cloud IoT platform for consolidated data, and add-on hardware such as the Onyx V4 dual-CAN tracker, AI Pedestrian Proximity Detection Camera, and HD Forklift Cameras. The offering targets fleet owners, rental companies, equipment dealerships, construction firms, and OEMs globally.
Product overview
GemOne is a global telematics provider and the telematics division of TVH Parts, offering a portfolio of fleet and safety management solutions for industrial fleets. The product portfolio centers on two core platforms: Sapphire (safety management for material handling fleets) and Onyx (fleet management for mixed rental and construction fleets), both connected through the GemOne Cloud IoT platform as the single source of truth for all fleet data. Add-on modules include AI-powered Pedestrian Proximity Detection cameras, HD forklift cameras, and specialized solution areas covering Service & Maintenance, Security & Safety, Operational Efficiency, and Track & Trace. The Onyx V4 is the latest telematics hardware tracker featuring dual-CAN support and high-voltage compatibility. All solutions are designed to work with any make or model of industrial machine.
Differentiator
Problem solved
Functional benefit
Brands
- Sapphire: Fleet and safety management solution for material handling industry, designed for equipment dealers and end users of machines. Features include automated safety checklists, access control, impact reporting, AI cameras, and operator management.
- Onyx
- GemOne Cloud
- AI Camera
Products and services
- Sapphire Fleet and safety management solution for material handling fleets, featuring on-screen safety checklists, operator access control, impact reporting, AI-powered pedestrian detection cameras, and HD forklift cameras. Works on any make or model of forklift and is sold to equipment dealers and end users in the material handling industry.
- Onyx Fleet management solution for mixed industrial fleets in rental and construction, accommodating all makes and models of machines and integrating different tracker types. Features GPS tracking, usage reporting, access control, and service management.
- GemOne Cloud IoT fleet management platform acting as the single source of truth for all fleet data, normalizing and consolidating data from any telematics provider, integrating with ERP, invoicing, rental planning, and service applications, and presenting actionable insights on dashboards accessible on any device.
- AI Pedestrian Proximity Detection Camera AI-powered pedestrian proximity detection camera that detects nearby pedestrians in warehouse and material handling environments, provides real-time audio and visual alerts to operators, and continuously records up to 11 days of high-resolution video. Pairs with the Sapphire system and is intended for forklift operators and fleet safety managers.
- Onyx V4 Tracker Fourth-generation dual-CAN telematics tracker for mixed industrial rental and construction fleets, designed for high-voltage equipment up to 97V DC with IP67 rating, 4G LTE with 2G fallback connectivity, and a built-in relay for remote ignition blocking.
- HD Forklift Cameras Forklift camera system providing multiple views (mast, forks, rear) on a single 7-inch HD display, with up to 11 days of high-resolution video recording, magnetic mounting for easy installation, and suitability for indoor and outdoor deployment.
Quantifiable outcome
- Minimize machine downtime through proactive maintenance
- +5 more outcomes
Companies that use GEM One
Customer profileNamed customers4 records
Segments6 records
Ideal customer profiles5 records
GEM One technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability7 records
Feature8 records
GEM One partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered minor and core.
- LogiMATminorGemOne exhibited at LogiMAT 2023, one of the largest international trade fairs for intralogistics. The event attracted over 62,000 industry professionals from 39 countries, providing exposure to material handling professionals.
- Inter Airport Southeast AsiaminorGemOne exhibited at Inter Airport Southeast Asia trade show in Singapore, targeting the airport ground support equipment market. The event is Asia's leading airport exhibition.
- UKMHA (UK Material Handling Association)coreGemOne is a proud sponsor of the UKMHA Awards (The Archies), the industry's prestigious awards ceremony recognizing innovation and safety excellence in the materials handling sector.
- Toyota Material Handling SystemscoreGemOne participates as a vendor and sponsor in Toyota Material Handling Systems' Annual Customer Appreciation Golf Tournament. Toyota Material Handling of Atlanta is one of the largest companies of its kind in the US with around $150M annual sales.
- TVH PartscoreGemOne is the telematics division of TVH Parts, a global provider of industrial equipment parts and accessories with over 50 years of experience. This parent company relationship provides GemOne with extensive industry relationships, distribution network access, and operational expertise in serving industrial fleets.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
GEM One competitors and assessment
Company assessmentBroad incumbents
- Samsara: Broad IoT fleet and operations platform with telematics, video-based safety, and asset tracking. Comparable to GemOne on subscription platform and AI safety features, though primarily on-road and much larger scale.
- Geotab: Largest independent fleet telematics incumbent with extensive on-road focus and growing off-road/industrial coverage. Comparable to GemOne on data platform, integrations, and enterprise sales motion, though with far broader scope.
- Verizon Connect: Enterprise fleet telematics incumbent offering GPS tracking, vehicle diagnostics, and fleet productivity tools. Comparable to GemOne on enterprise fleet management, though generally oriented toward on-road vehicles.
- Motive: Fleet management and safety platform combining telematics, AI dashcams, and spend management. Comparable to GemOne on AI-driven safety and fleet operations, though focused on commercial trucking.
Direct peers
- Trackunit: Provider of telematics and fleet management solutions specifically for off-road construction and industrial equipment. Highly comparable to GemOne in target verticals (construction, rental) and product scope (mixed-fleet connectivity, utilization, service).
- Tenna: Construction and heavy equipment telematics platform offering mixed-fleet tracking, utilization analytics, and maintenance management. Directly comparable to GemOne's Onyx product line serving rental and construction fleets.
- Powerfleet: Telematics provider with material handling, forklift, and industrial fleet exposure (including the former I.D. Systems business). Closely comparable to GemOne on forklift/material handling safety and utilization use cases.
- Mix Telematics: Global fleet and asset management SaaS provider serving commercial fleets across multiple verticals. Comparable to GemOne on subscription-based fleet telematics with international footprint and safety/compliance features.
- Lytx: Video telematics and AI dashcam provider focused on driver/operator behavior and safety. Closely comparable to GemOne's AI Pedestrian Proximity Detection Camera and Sapphire safety suite.
- ZTR Control Systems: Provider of telematics, monitoring, and predictive analytics for industrial locomotives and off-road equipment. Directly comparable to GemOne on off-road industrial fleet telematics and equipment data integration.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
GEM One social profiles
Digital presenceGEM One compliance and trust
Trust signalCompliance1 record
GEM One financial estimates
Financial estimateRevenue estimate
Valuation estimate
GEM One leadership team
Management profileNumber of profiles
Profiles11 records
GEM One funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
GEM One M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about GEM One
What does GEM One do?
GEM One provides industrial IoT telematics hardware and cloud software that track, monitor, and manage off-road industrial equipment including forklifts, construction machinery, and material handling assets. Its portfolio spans the Sapphire safety management system for material handling fleets, the Onyx fleet management solution for mixed rental and construction fleets, the GemOne Cloud IoT platform for consolidated data, and add-on hardware such as the Onyx V4 dual-CAN tracker, AI Pedestrian Proximity Detection Camera, and HD Forklift Cameras. The offering targets fleet owners, rental companies, equipment dealerships, construction firms, and OEMs globally.
Is GEM One a public or private company?
GEM One is a private company. It is classified as corporate owned and is currently operating.
When was GEM One founded?
GEM One was founded in 2019. It employs 11 to 50 people.
Where is GEM One based?
GEM One is headquartered in Gent, Belgium, in the Europe region.
How does GEM One make money?
Four revenue lines are on record. Telematics Subscription Services are the primary driver. The others are hardware Devices (Trackers and Sensors), professional Services and scalable Fleet Management Solutions.
Who are GEM One's main competitors?
Broad incumbents on record are Samsara, Geotab, Verizon Connect and Motive. Direct peers are Trackunit, Tenna, Powerfleet, Mix Telematics, Lytx and ZTR Control Systems.
Does GEM One have an API?
No public API is recorded for GEM One.
What industry is GEM One in?
GEM One's product category is Fleet Telematics Software. Its primary akta.pro industry code is BPAMANAF, Fleet, Asset Tracking & Telematics Location Platforms, with a secondary code of TLAEAFAG, Video Telematics, ADAS & AI Dashcams. Its NAICS code is 51821 and its SIC code is 7370.