Platinum System

What Platinum System does

Platinum System Chiropractic Revolution Corp., founded in 1989 and headquartered in the United States with a support and billing operations center in Barbados (established 2007), develops and sells an EHR and practice management software platform purpose-built for chiropractic practices. The core product spans SOAP note documentation, scheduling with SMS reminders, insurance billing and claims management, care plan tracking, X-ray handling, eligibility verification, and customized practice analytics, with workflow-specific automation such as 45-second SOAP note entry and pre-submission claims scrubbing that the company reports yields a sub-1% claim rejection rate. The 2024 release of PLATINUM2.0 represents a full-platform refresh intended as a 360-degree operational layer for chiropractors and front-desk and billing staff.

Name

Platinum System

Legal name

Platinum System Chiropractic Revolution Corp.

Website

https://platinumsystem.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

51–100 employees

Short description

Platinum System is a private US-based software company that provides chiropractic-specific EHR, practice management, and outsourced insurance billing services to solo and multi-location chiropractic practices in the United States and Caribbean.

Ownership category

akta.pro rank

Product category

Chiropractic Practice Management Software

NAICS

Other Computer Related Services (541519)

SIC

Services-Health Services (8000)

akta.pro primary industry

Ambulatory & Physician Practice EHRs (HLACAAAB)

akta.pro secondary industries

Specialty EHRs (e.g., Behavioral Health, Oncology, OB/GYN, Pediatrics) (HLACAAAC), EHR Implementation, Optimization, Training & Managed Services (HLACAAAL), EHR/EMR Integration & Interoperability Middleware (HL7/FHIR) (HLALAKAD)

Keywords

• Chiropractic EHR software
• Practice management software
• Insurance billing services
• SOAP notes automation
• Healthcare claims processing

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Software Subscription: Annual or monthly subscription licensing for EHR software access, maintenance, and support services.
2. Insurance Billing Service (IBS): Outsourced insurance billing management service where Platinum processes claims on behalf of clients, handling submissions, follow-ups, and payment posting. Processes over $22 million in claims monthly.
3. Professional Services: Implementation, training, and setup services for new clients including data migration and onboarding support.
4. One-Time Software Purchase: Flat fee option for software and data ownership as an alternative to recurring subscription model.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Platinum System develops and sells chiropractic-specific Electronic Health Records (EHR) software with integrated practice management, SOAP note automation, patient scheduling, and insurance billing capabilities. The company also offers a managed Insurance Billing Service (IBS) that processes claims on behalf of chiropractic clients. Its flagship platform PLATINUM2.0 launched in April 2024 as the next generation of the core EHR system.

Product overview

Platinum System offers a unified chiropractic EHR software platform consisting of the core Platinum System product with integrated modules for billing, scheduling, SOAP notes, and patient management. The company provides two billing options: an integrated in-house billing platform for practices managing their own billing, and a full outsourced Insurance Billing Service (IBS) add-on staffed by Platinum's billing specialists. PLATINUM2.0 represents the latest major version update launched in April 2024. The platform integrates with third-party tools including SKED (scheduling), Zingit (patient engagement), Neuropatholator (patient education), and clearinghouses like Etactics and Change Healthcare for claims processing.

Differentiator

Problem solved

Functional benefit

Brands

• PLATINUM2.0: Next-generation EHR software platform for chiropractors launched in 2024, featuring updated interface and new features.
• IBS (Insurance Billing Service)

Products and services

• Platinum System EHR Software Comprehensive chiropractic Electronic Health Records (EHR) software platform with practice management, SOAP notes, scheduling, billing, and patient engagement. Designed for chiropractic practices of all sizes to see more patients in less time.
• PLATINUM2.0 Next-generation version of the Platinum chiropractic EHR platform featuring a new interface, enhanced features, and improved workflow capabilities for doctors, front desk, and billing staff.
• Insurance Billing Service (IBS) Outsourced insurance billing service staffed by Platinum's billing specialists that handles claims submissions, denials work, eligibility checks, payment posting, and follow-ups on behalf of chiropractic clients. Processes over $22 million in claims monthly with less than 1% rejection rate.
• Integrated Insurance Billing Platform In-house billing module integrated with the core Platinum EHR that enables practices to manage claims, denials, eligibility checks, EOB auditing, claims resubmissions, and reporting analytics directly within the software platform.

Quantifiable outcome

• Up to 25 additional patients seen per month
• +6 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature8 records

Partnerships

Ten partnerships are on record, tiered core, flagship and minor.

• Change HealthcarecoreTechnology or Integration · 21 February 2024Change Healthcare is a key clearinghouse/gateway partner used by Platinum's billing infrastructure for claims processing and Electronic Remittance Advices (ERAs). The relationship experienced disruption in February 2024 due to a security incident, affecting payment postings for clients.
• SKEDcoreTechnology or Integration · 1 December 2023SKED is a Platinum System Certified Approved Vendor for appointment scheduling. SKED enables Platinum users' patients to schedule appointments online or through Android/iPhone apps, providing seamless integration between practice management and patient scheduling.
• AMPEDflagshipStrategic or Co-development Partner · 23 April 2018Platinum System is the exclusive chiropractic software vendor for AMPED, a major chiropractic coaching and consulting organization. This partnership positions Platinum as the recommended EHR solution for AMPED's extensive network of chiropractic practice clients, providing mutual market reach and credibility.
• Zingit SolutionscoreTechnology or Integration · 1 January 2018Zingit Solutions is a Platinum System Certified Approved Vendor for patient engagement. The platform provides solutions specifically designed to assist in improving patient outreach and raising patient satisfaction, integrated with Platinum's EHR system.
• EtacticscoreTechnology or IntegrationEtactics is the EDI clearinghouse partner that Platinum connects to for insurance claims processing, including through Change Healthcare's Relay Exchange platform. Handles claims, claim status, and eligibility verification for Platinum's Insurance Billing Service.
• TLC (Transforming Lives Coaching)coreGTM or Marketing PartnerDr. Dean DePice's TLC for Superteams is a Platinum community partner providing chiropractic coaching and seminars. TLC content is regularly featured in Platinum's newsletter and archives, reaching Platinum's customer base with practice-building advice.
• Five Star Management (Dr. Noel Lloyd)coreGTM or Marketing PartnerDr. Noel Lloyd's Five Star Management is a Platinum community partner providing practice management coaching. His chapters and advice are regularly featured in Platinum's newsletter and practice building sections.
• Custom ChiroSolutions (Dr. John Davila)coreGTM or Marketing PartnerDr. John Davila's Custom ChiroSolutions is a Platinum community partner providing compliance and billing guidance, particularly around Medicare requirements. His expertise is featured in Platinum's blog and newsletter.
• The Optimal Health Coaching System (Dr. Russ Rosen)minorGTM or Marketing PartnerDr. Russ Rosen's coaching system is featured in Platinum's practice building section, providing content on healthcare trends and practice philosophy to Platinum's chiropractic audience.
• HIPAAamateminorStrategic or Co-development PartnerHIPAAamate partnership makes compliance simple for Platinum users, providing guidance on HIPAA requirements and helping practices maintain compliance.

Scale indicators10 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• ChiroTouch: ChiroTouch is one of the most established chiropractic EHR and practice management platforms, serving solo and group chiropractic practices. It competes head-to-head with Platinum System for the same chiropractor customer base with overlapping features such as SOAP notes, scheduling, billing, and patient engagement.
• Genesis Chiropractic Software: Genesis Chiropractic Software offers EHR, billing, scheduling, and documentation built specifically for chiropractic practices. It targets the same SMB chiropractor segment as Platinum with comparable SOAP-note and claims-management workflows.
• ChiroFusion: ChiroFusion is a cloud-based chiropractic practice management and EHR software competing directly with Platinum in the SMB chiropractor segment. Both vendors offer scheduling, SOAP documentation, billing workflows, and patient communication tools targeting similar solo and small-group practices.
• ClinicDr: ClinicDr (formerly ClinicDoctor) provides EHR and chiropractic practice management software with integrated billing, SOAP notes, and scheduling — a direct head-to-head competitor to Platinum's core offering in the U.S. chiropractic SMB market.
• Atlas Chiropractic System: Atlas Chiropractic System is a niche chiropractic EHR and practice management vendor competing with Platinum for solo and small chiropractic offices. It provides comparable documentation, scheduling, and billing functionality for the same practitioner audience.

Broad incumbents

• Tebra (formerly Kareo): Tebra is a large, well-funded ambulatory EHR and practice management platform serving independent practices across many specialties including chiropractic. It competes broadly with Platinum on practice management and patient engagement but is not specialized to chiropractic workflows.
• athenahealth: athenahealth is a major enterprise ambulatory EHR, practice management, and revenue cycle platform. While not chiropractic-specialized, it competes for larger multi-specialty practices and represents a competitive threat as it extends into specialty verticals.
• DrChrono: DrChrono is a cloud-based ambulatory EHR and medical billing platform used by small and mid-sized practices, including some chiropractic offices. It competes with Platinum on general EHR, scheduling, and billing but lacks chiropractic-specific workflow specialization.

Others

• Office Ally: Office Ally is a healthcare clearinghouse and practice management technology provider. It competes with Platinum's claims-processing workflow through its clearinghouse services and serves overlapping chiropractic and small-practice customers with comparable revenue cycle tooling.

Emerging players

• Zingit Solutions: Zingit is a patient engagement and communication platform certified as a Platinum partner. While it does not directly compete on full EHR, it operates in the adjacent patient communication/reputation management space that is increasingly bundled into chiropractic software suites.

Market position

Strengths3 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/platinum_system

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Platinum System