What Hosted Network does

Hosted Network (legal entity: Hosted Network Pty Ltd, ABN 98 128 845 723) is a privately held Australian wholesale cloud and telecommunications provider founded in 2013 by Ben Town and headquartered in Zetland, Sydney. The company exclusively serves Managed Service Providers (MSPs) under a 100% channel-only model, declining to operate any retail or direct-to-end-customer sales motion in order to avoid competing with its partners. Its stated operational reach extends across all Australian states and territories, and its partner base comprises more than 250 MSPs, with reported multi-state infrastructure and uptime disclosures covering NSW, VIC, NBN TC4, and NBN Enterprise Ethernet.

The product portfolio is organized across four pillars: (1) Cloud Infrastructure, including Virtual Data Centre (IaaS), Backup as a Service, Disaster Recovery as a Service, Veeam Cloud Connect, Desktop as a Service, and Application Streaming; (2) Voice, including Wholesale VoIP, Multi-Tenant Hosted PBX, VoIP and Hosted 3CX Bundles, SIP Trunks, Microsoft Teams Direct Routing, and Telstra Mobile; (3) Connectivity, including Wholesale Internet, Wholesale nbn, SD-WAN, MPLS and Private Networks, and FlexiFibre; and (4) Security, including Co-Managed Secure, Sophos MSP Connect Flex, and Managed Next-Generation Firewall (delivered as part of the SecureNetwork offering). The underlying technology stack is VMware-based compute, Veeam-based backup and replication, SolidFire all-flash storage (specifically for DaaS quality-of-service isolation), Sophos cybersecurity, and Grandstream endpoints, with a proprietary Partner Portal (referenced internally as including a "Jarvis API") providing ordering, rebilling, diagnostics, WAN qualification, nbn diagnostics, and an IaaS calculator. Stated integrations include Xero (accounting), Datto (backup), Sophos (security), and Grandstream (voice).

Revenue is generated through recurring subscription billing across all four pillars plus a transaction-fee component on the Partner Rebilling System used by partners to invoice end customers. Pricing to MSPs is quote-based wholesale, with partners setting their own end-customer margins and producing white-label telco-style invoices through the rebilling engine; one disclosed unit price is the Desktop DR tier starting from A$5 per desktop per month with tiered recovery SLAs. The company employs 11-50 staff, does not disclose revenue or external funding, and reports a partner-level Net Promoter Score of +92 alongside a stated connectivity fault-to-service ratio surpassing 98% of competitors. Lead-generation and brand-building activity is concentrated in Australian channel media (ARN coverage in 2024 and 2025) and curated community events including the Catalyst MSP conference consortium.

Name

Hosted Network

Legal name

Hosted Network Pty Ltd

Website

https://hostednetwork.com.au

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Hosted Network is an Australian wholesale cloud and telecommunications provider serving 250+ Managed Service Providers with white-label infrastructure, voice, connectivity, and security services delivered through a proprietary Partner Portal.

Ownership category

akta.pro rank

Product category

Wholesale Cloud Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Services-Computer Integrated Systems Design (7373), Wholesale-Computers & Peripheral Equipment & Software (5045)

akta.pro primary industry

Network Services & Managed Data Center Networking (HDABAFAM)

akta.pro secondary industries

Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), Network Backbone & Core IP Transport (Long-Haul/Metro IP) (HDAIAFAG)

Keywords

• Wholesale cloud services
• Managed service provider enablement
• Virtual desktop infrastructure
• Wholesale VoIP services
• Disaster recovery as a service

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Wholesale Cloud Services: Provides Virtual Data Centre, Backup as a Service, Disaster Recovery, Veeam Cloud Connect, and Desktop as a Service to MSPs who resell under their own brand. Partners set their own margins.
2. Wholesale Voice/VoIP: Wholesale VoIP, Multi-tenant PBX, VoIP Bundles, Hosted 3CX Bundles, SIP Trunks, Microsoft Teams Direct Routing. Partners can set their own margins and generate whitelabel invoices.
3. Wholesale Connectivity: Wholesale Internet, Wholesale nbn, SD-WAN, MPLS & Private Networks, FlexiFibre for MSPs to resell connectivity services to their end customers.
4. Managed Security Services: Co-Managed Secure, Sophos MSP Connect Flex, Managed Next-Generation Firewall - fully managed endpoint-to-edge security solutions through SecureNetwork partnership with Sophos.
5. Partner Rebilling Platform: Partners use Hosted Network's rebilling system to invoice their end customers, with the ability to add recurring and one-off charges, set margins, and generate telco-style invoices.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Hosted Network is an Australian wholesale cloud and telco provider that delivers Infrastructure-as-a-Service, Backup, Disaster Recovery, Desktop-as-a-Service, wholesale VoIP, connectivity (SD-WAN, nbn, MPLS) and managed security exclusively to Managed Service Providers (MSPs). Partners rebrand and resell these services to their own end customers through Hosted Network's proprietary Partner Portal with integrated rebilling.

Product overview

Hosted Network is a wholesale cloud and telecommunications provider exclusively serving Australian Managed Service Providers (MSPs). Its product portfolio spans four core pillars: Cloud Infrastructure (Virtual Data Centre/IaaS, Backup as a Service, Disaster Recovery as a Service, Veeam Cloud Connect, Desktop as a Service, Application Streaming), Voice (Wholesale VoIP, Multi-Tenant Hosted PBX, VoIP Bundles, Hosted 3CX Bundles, SIP Trunks, Microsoft Teams Direct Routing, Telstra Mobile), Connectivity (Wholesale Internet, Wholesale nbn, SD-WAN, MPLS & Private Networks, FlexiFibre), and Security (Co-Managed Secure, Sophos MSP Connect Flex, Managed Next-Generation Firewall). These services are delivered exclusively through a channel-only model, with MSPs accessing and reselling the portfolio via the proprietary Partner Portal platform, which provides ordering, rebilling, diagnostics, and marketing tools. All services are purpose-built for MSPs and operate on a wholesale, white-label basis.

Differentiator

Problem solved

Functional benefit

Products and services

• Virtual Data Centre (IaaS) Wholesale Infrastructure-as-a-Service built on VMware and SolidFlash all-flash storage with guaranteed IOPS and per-tenant QoS, delivered to MSPs for resale under their own brand.
• Backup as a Service Cloud-based backup service for MSP partners to protect virtual and physical workloads for their end customers, integrated with the Partner Portal.
• Veeam Cloud Connect Veeam-powered cloud replication and offsite backup target that allows MSP partners to deliver DRaaS to their end customers without standing up their own secondary site.
• Disaster Recovery as a Service (DRaaS) Orchestrated disaster recovery service allowing MSPs to deliver RTO/RCA-backed failover for their customers, replicated into Hosted Network's cloud infrastructure.
• Desktop DR Per-desktop disaster recovery service priced from $5 per desktop per month, allowing MSP partners to deliver affordable DR to small business customers.
• Desktop as a Service (DaaS) White-label Desktop-as-a-Service allowing MSP partners to deliver branded virtual desktops and workstations to their end customers without owning virtualisation infrastructure.
• Wholesale VoIP Wholesale hosted voice offering including multi-tenant hosted PBX, VoIP bundles, 3CX bundles and SIP trunks that MSP partners rebrand for their own end customers.
• Multi-Tenant Hosted PBX Multi-tenant Hosted PBX platform with automated provisioning for MSP partners to deliver managed hosted telephony to multiple end customers from a single wholesale instance.
• Microsoft Teams Direct Routing Native Microsoft Teams Direct Routing service with Australian geographic number porting, allowing MSP partners to deliver full Teams voice without managing SBCs themselves.
• SIP Trunks Wholesale SIP trunking service for MSP partners to connect customer on-premise PBX or 3CX systems to Hosted Network's voice platform.
• Wholesale Internet Wholesale Internet and nbn connectivity services that MSP partners resell to their end customers, including diagnostics and WAN qualification tools inside the Partner Portal.
• SD-WAN Managed SD-WAN service for MSP partners to deliver secure multi-site networking to end customers, with centralised policy and visibility.
• Managed Next-Generation Firewall Managed Sophos-powered next-generation firewall service for MSP partners, including policy management, monitoring and threat response.
• Co-Managed Secure White-label co-managed security operations service where Hosted Network's SOC augments MSP partners to deliver 24/7 monitoring, threat detection and response under the partner's brand.
• SecureNetwork Secure networking bundle combining SD-WAN, firewall and connectivity security for MSP partners to deliver a unified secure networking solution to end customers.
• FlexiFibre Wholesale enterprise fibre connectivity service for MSP partners to deliver high-speed symmetric links to demanding end customers.
• Partner Portal Proprietary Partner Portal with integrated service ordering, white-label rebilling, diagnostics, WAN qualification, nbn diagnostics, IaaS calculator and Jarvis API access for MSP partners.

Quantifiable outcome

• Partners achieve industry-leading NPS of +92
• +2 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature7 records

Partnerships

Twelve partnerships are on record, tiered supporting and core.

• Catalyst Event ConsortiumsupportingStrategic or Co-development Partner · 3 June 2026Hosted Network is part of a consortium launching Catalyst - a one-day sales pitch-free conference for MSPs in Sydney. The consortium includes Evergreen, Hosted Network, One Little Seed, SherpaTech, Morphability, Xeneth, ISO365, and Dijital Team.
• SophoscoreTechnology or Integration · 15 December 2023Hosted Network became a Sophos MSP distributor, making all Sophos MSP Flex monthly subscriptions available through the telco. Extended the existing partnership to offer SecureNetwork - a fully managed endpoint-to-edge security solution for Australian MSPs.
• nbn AustraliacoreTechnology or Integration · 28 April 2023Partnership with nbn Australia as a Retail Service Provider (RSP) enables Australian MSPs to tap into business nbn connectivity opportunities and drive higher revenue.
• NextDCcoreTechnology or Integration · 27 June 2022Partnership with NextDC enabled Hosted Network to expand its public cloud offering to Perth, providing Western Australian MSPs with improved user experience and productivity for local clients.
• MODEXsupportingImplementation/ SI/ Consulting Partner · 14 February 2022Partnership with Microsoft 365 specialists MODEX to bring Teams Direct Routing deployment and training solutions to MSPs, boosting partners' Teams Calling go-to-market capability.
• Sea-Level OperationssupportingStrategic or Co-development Partner · 1 February 2022Both companies share a history of running MSPs to becoming MSP enablers. They work together to help MSPs fight common pain points including gaining efficiencies, increasing revenue streams, retaining clients, and growing.
• SMBiT ProfessionalssupportingChannel Partner/ Reseller/ Distributor · 1 July 2021Hosted Network became a Silver Partner of SMBiT Professionals, supporting the organization since shifting to a full channel-only model in 2013.
• GrandstreamcoreTechnology or Integration · 4 June 2021Hosted Network adopted Grandstream's GRP series of Carrier-Grade IP Phones and Grandstream Device Management System (GDMS) as the standard offering for their wholesale hosted platform, providing MSPs with powerful, easy-to-deploy voice solutions.
• Harris TechnologysupportingChannel Partner/ Reseller/ Distributor · 6 December 2016Harris Technology chose Hosted Network to underpin their HT Cloud brand offering cloud solutions including IaaS, DaaS, and VoIP to small and medium businesses.
• VeeamcoreTechnology or Integration · 27 April 2015Hosted Network launched Veeam Cloud Connect to deliver offsite backups and replication to customers, providing premium features, complete visibility control, modern backup architecture, and end-to-end encryption.
• SolidFirecoreTechnology or Integration · 21 October 2014SolidFire's scale-out all-flash storage platform powers Hosted Network's VMware DaaS offering, providing guaranteed quality of service and multi-tenant isolation.
• VMwarecoreTechnology or Integration · 6 June 2014VMware Horizon DaaS enables Hosted Network to deliver enterprise-class Desktop as a Service with simplified management of thousands of desktops.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• ALSO Group: European-headquartered broad-line ICT distributor (cloud, security, networking) serving resellers and MSPs across multiple countries. Comparable as a larger-scale wholesale/cloud distributor with a partner-portal model, though much broader in product and geography.
• Ingram Micro Cloud: Global distributor's cloud division providing aggregated cloud, security and SaaS services to MSPs and resellers. Comparable as an incumbent cloud distributor with similar white-label and partner-portal capabilities, but at a significantly larger scale.

Direct peers

• Pax8: Global cloud marketplace for MSPs offering aggregated IaaS, SaaS and security SKUs with partner management, billing and provisioning. Comparable to Hosted Network as a channel-only enabler, but operating at vastly greater scale across multiple geographies.
• Sherweb: North-American wholesale cloud distributor serving MSPs with Microsoft, security and infrastructure services via a partner portal with billing/management tooling. Comparable as a non-retail cloud aggregator whose value proposition is operational tooling plus white-label service delivery to MSPs.
• Zettagrid: Australian wholesale cloud provider selling IaaS, backup and DR exclusively through MSP partners in ANZ, with a similar channel-only white-label model. Closest direct comparable in terms of product mix (virtual data centre, BaaS, DRaaS) and target customer (Australian MSPs).

Regional players

• Aussie Broadband: Large Australian ISP and wholesale carrier offering nbn, fibre, voice and cloud services with a channel partner programme to MSPs and resellers. Comparable as an Australia-focused connectivity/wholesale telco targeting SMB and partner-led distribution.
• Macquarie Telecom: Australian business telecom, cloud and hosting provider selling connectivity, hosted PBX and managed security to mid-market and enterprise. Comparable as a domestic Australian wholesale/managed services player, though it also sells direct rather than purely through MSPs.
• Vocus Communications: Australian fibre, wholesale and business telco operator providing connectivity, cloud and wholesale carrier services across Australia and NZ. Comparable to Hosted Network's wholesale connectivity (SD-WAN, MPLS, fibre, wholesale internet) layer, but operating at carrier scale.
• Symbio Networks: Asia-Pacific wholesale voice and UCaaS provider (with operations in Australia) selling SIP trunking, hosted PBX and Teams Direct Routing to service providers and operators. Comparable to Hosted Network's wholesale VoIP, SIP and Teams Direct Routing portfolio, but voice-specialised.
• Servers Australia: Australian hosting and cloud provider (IaaS, colocation, managed services) historically serving Australian MSPs and ISVs. Comparable on the cloud infrastructure side with overlapping Virtual Data Centre and DR offerings, though it sells both direct and via partners.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/HostedNetwork
• LinkedInlinkedin.com/company/hosted-network

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hosted Network