DPI Information Services
DPI Information Services is an Authorized Infor Channel Partner that sells, implements, and supports Infor CloudSuite Distribution ERP for small and mid-sized wholesale distributors in the US, with vertical focus on HVAC, electrical, plumbing, and building materials.
- Company typePrivate
- Founded1997
- HeadquartersTampa, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What DPI Information Services does
DPI Information Services, Inc. is a privately-held Authorized Infor Channel Partner founded in 1997 and headquartered in Lutz, Florida. The company sells, implements, and supports Infor CloudSuite Distribution — a cloud-based ERP solution deployed on Amazon Web Services — for small and medium-sized wholesale distributors across the United States, with vertical emphasis on HVAC, electrical, plumbing, and building materials distribution. Beyond the core ERP, DPI extends the platform with its proprietary Project Job Management module (bid management tightly integrated with Infor Distribution SX.e and Microsoft Outlook) and an ERP Enhancement Software suite that bundles third-party solutions including unilog CX1 for eCommerce and PIM, Avalara AvaTax for tax calculation, and Creatio for CRM.
DPI operates a services-led revenue model combining software resale on annual subscriptions with professional services for consulting, implementation, education/training, and custom software development. Pricing is quote-based with no publicly disclosed tiers; customers are acquired through consultative direct sales, free business needs analyses, and Infor's partner channel. The company also maintains community engagement as a sponsor of The User Group.org (TUG). Customer support operations run through a ConnectWise ticketing system, and customer-driven product transparency is supported through a public Roadmap ERS board.
The firm is small (11-50 employees), US-only, and has no disclosed external funding, no M&A activity, and no named enterprise customer logos in the source data. Operating signals — active website, multi-channel social presence, ongoing product packaging, and a 20-plus-year vertical tenure — indicate a stable, mature niche channel partner rather than a high-growth SaaS venture.
DPI Information Services firmographics
Firmographics- Name
- DPI Information Services
- Legal name
- DPI Information Services, Inc.
- Website
- https://dpiserve.com
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- DPI Information Services is an Authorized Infor Channel Partner that sells, implements, and supports Infor CloudSuite Distribution ERP for small and mid-sized wholesale distributors in the US, with vertical focus on HVAC, electrical, plumbing, and building materials.
- Ownership category
- akta.pro rank
DPI Information Services industry classification
Industry- Product category
- Distribution ERP Software
- NAICS
- Custom Computer Programming Services (541511), Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Distribution & Wholesale ERP (Inventory, Order, Warehouse) (HDAEAEAC)
- akta.pro secondary industries
- ERP Implementation & Systems Integration Services (BPAEAGAA), ERP Managed Services & AMS (Application Management) (BPAEAGAB)
Keywords
Where DPI Information Services is headquartered
LocationHeadquarters
- HQ city
- Tampa
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
DPI Information Services business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Infor Software Sales: Resale of Infor CloudSuite Distribution and related software licenses as an Authorized Infor Channel Partner to wholesale distributors.
- Professional Services - Implementation & Consulting: Consulting services including business strategy identification, implementation methodology, requirements analysis, and change management to help companies implement and optimize Infor ERP solutions.
- Education & Training: Hands-on training services for ERP implementation and upgrades, including formal classroom training, on-site one-on-one training, and Train the Trainer programs.
- Custom Software Development: Customized solutions including design, applications programming, custom modifications, third-party interfaces, and data conversion mapping tailored to specific customer business needs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Quote-based pricing - custom pricing based on business needs analysis |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels8 records
DPI Information Services product offering
Product offeringCore offering
DPI Information Services sells, implements, and supports Infor CloudSuite Distribution, a cloud-based ERP solution deployed on Amazon Web Services designed specifically for wholesale distributors. The company augments the core ERP with its proprietary Project Job Management bid-management module and a portfolio of integrated add-ons (eCommerce, tax, and CRM), and delivers the offering through software resale plus implementation, custom development, training, and consulting services.
Product overview
DPI Information Services is an Authorized Infor Channel Partner providing a portfolio of Infor-based distribution software solutions for wholesale distributors. The core offering is Infor CloudSuite Distribution, a cloud-based ERP platform with deep industry-specific functionality for order management, inventory control, purchasing, pricing, and financial management. Supporting the core ERP, DPI offers add-on modules including Project Job Management for construction bid management with Microsoft Outlook and Infor SX.e integration, plus a suite of ERP Enhancement Software: unilog CX1 Platform (eCommerce, Product Content, PIM, Connect), Avalara AvaTax (tax calculation), and Sales Creatio (CRM). DPI also provides professional services including custom software development, education/training, and consulting. The company focuses on serving HVAC, electrical, plumbing, and building material distributors.
Differentiator
Problem solved
Functional benefit
Products and services
- Infor CloudSuite Distribution Comprehensive cloud-based ERP solution for wholesale distributors, providing deep industry-specific functionality including order entry, inventory control, purchasing, complex pricing, financial management, and rebate claim management. Deployed on AWS via Infor CloudSuite. Sold to wholesale distributors across the United States.
- Project Job Management Bid management software enabling distributors to manage multiple bids, bidding calendars, and online document managers with tight integration to Infor Distribution SX.e. Features include project managers for multiple bids, graphical KPIs, Microsoft Outlook calendar integration, centralized document management, and quote import functionality.
- CX1 eCommerce (unilog) Fully transactional eCommerce website with real-time pricing and product availability, with distribution-specific functionality including quick order pad, RFQ, and vendor-managed inventory tool. Includes customer self-service portal for order status, order history, and invoice payment.
- CX1 PIM (unilog) Product Information Management system for managing multiple catalogs and up-to-date content in one central location, with ability to customize product data for different audiences and syndicate data to customers.
- CX1 Product Content (unilog) Product content management providing access to over 10 million active SKUs through Vendor-Managed Content Subscription or SKU-Based Subscription. Enables enrichment, enhancement, and refinement of existing product content.
- CX1 Connect (unilog) Integration connectivity platform enabling real-time communications between eCommerce platform, ERP, and other business applications with auto-sync data for increased efficiency.
- AvaTax (Avalara) Cloud-based tax calculation software that automatically applies updated rates based on geolocation, item taxability, new legislation, and tax regulations. Supports sales and use tax, VAT, GST, customs and duties, excise tax, and other tax types across thousands of jurisdictions.
- Sales Creatio (Ceratio) No-code CRM platform providing Customer 360 with omnichannel data capture, full lead and opportunity management, sales forecasting, and order and contract management. Built on Studio Creatio enterprise-grade no-code platform for configuring sales, marketing, and service workflows.
- Software Development Services Custom software development including design, applications programming, custom modifications, and third-party interfaces. Includes data conversion mapping to help move information from old systems to new applications.
- Education Services Training services including hands-on training, formal classroom training, on-site one-on-one training, and Train the Trainer programs. Covers new ERP system implementation and system upgrades.
- Consulting Services Business consulting to identify and implement strategies for improving operations. Includes business requirements analysis, change management, implementation methodology, and solution optimization for Infor Distribution software.
Companies that use DPI Information Services
Customer profileSegments6 records
Ideal customer profiles2 records
DPI Information Services technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature4 records
DPI Information Services partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and minor.
- InforcoreDPI Information Services is an Authorized Infor Channel Partner. As a channel partner, DPI sells, implements, and supports Infor CloudSuite Distribution and related ERP software solutions for wholesale distributors. The partnership provides DPI access to Infor's industry-specific distribution software, cloud infrastructure on AWS, and go-to-market resources.
- The User Group.org (TUG)minorDPI is a proud sponsor and member of The User Group.org. TUG provides members the opportunity to network and share solutions with a community of distributors using Infor ERP Distribution software. An alliance of Special Interest Groups (SIGs) provides member companies a voice with Infor.
Scale indicators4 records
Recent moves1 record
Expansion highlights4 records
DPI Information Services competitors and assessment
Company assessmentBroad incumbents
- Epicor (Kinetic / Prophet 21): Distribution-focused ERP vendor with Prophet 21 long entrenched in wholesale distribution. Closest direct competitor to Infor CloudSuite Distribution in the verticals DPI serves.
- Workday: Large cloud ERP/HCM suite increasingly competing for mid-market distribution customers. Broad incumbent with overlapping capabilities (financials, HR, planning) but not distribution-specific like Infor CloudSuite Distribution.
- Oracle NetSuite: Leading cloud ERP targeting mid-market and enterprise customers including distributors. Broad incumbent competing head-on with Infor CloudSuite Distribution for wholesale distribution deals.
- Microsoft Dynamics 365 Business Central: Cloud ERP from Microsoft widely deployed at mid-market distributors as an alternative to Infor CloudSuite Distribution. Significant competitor for DPI's target customer segment.
- SAP Business One: Mid-market ERP from SAP used by many wholesale distributors. Broad incumbent alternative for DPI's customer base, particularly larger mid-market accounts.
Emerging players
- Acumatica: Cloud-native ERP with growing distribution Edition targeting SMB and mid-market distributors. Emerging alternative that could win displacement deals against Infor CloudSuite Distribution.
Direct peers
- Attivo Consulting: Authorized Infor Channel Partner focused on Infor Distribution ERP implementations for wholesale distributors. Directly comparable as another vertical-specialized Infor reseller competing for the same mid-market distribution customers as DPI.
- BTM Global Consulting: Infor Gold partner providing ERP consulting, implementation, and managed services across Infor CloudSuite verticals including distribution. Closely comparable in business model to DPI as a services-led Infor channel partner.
- Zeper Consulting: Long-standing Infor channel partner specializing in Infor Distribution SX.e and CloudSuite Distribution for wholesale distributors. Directly comparable to DPI in vertical, technology stack, and customer segment.
- Ignify (now part of Dynaway): ERP consulting and Infor implementation partner with distribution industry focus. Comparable as a vertical-specialized channel partner delivering implementations, customizations, and managed services.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
DPI Information Services social profiles
Digital presenceDPI Information Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
DPI Information Services leadership team
Management profileNumber of profiles
DPI Information Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DPI Information Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DPI Information Services
What does DPI Information Services do?
DPI Information Services sells, implements, and supports Infor CloudSuite Distribution, a cloud-based ERP solution deployed on Amazon Web Services designed specifically for wholesale distributors. The company augments the core ERP with its proprietary Project Job Management bid-management module and a portfolio of integrated add-ons (eCommerce, tax, and CRM), and delivers the offering through software resale plus implementation, custom development, training, and consulting services.
Is DPI Information Services a public or private company?
DPI Information Services is a private company. It is classified as unknown and is currently operating.
When was DPI Information Services founded?
DPI Information Services was founded in 1997. It employs 11 to 50 people.
Where is DPI Information Services based?
DPI Information Services is headquartered in Tampa, United States, in the North America region.
How does DPI Information Services make money?
Four revenue lines are on record. Infor Software Sales are the primary driver. The others are professional Services - Implementation & Consulting, education & Training and custom Software Development.
Who are DPI Information Services's main competitors?
Broad incumbents on record are Epicor (Kinetic / Prophet 21), Workday, Oracle NetSuite, Microsoft Dynamics 365 Business Central and SAP Business One. Acumatica is listed as an emerging player. Direct peers are Attivo Consulting, BTM Global Consulting, Zeper Consulting and Ignify (now part of Dynaway).
Does DPI Information Services have an API?
No public API is recorded for DPI Information Services.
What industry is DPI Information Services in?
DPI Information Services's product category is Distribution ERP Software. Its primary akta.pro industry code is HDAEAEAC, Distribution & Wholesale ERP (Inventory, Order, Warehouse), with a secondary code of BPAEAGAA, ERP Implementation & Systems Integration Services. Its NAICS code is 541511 and its SIC code is 7372.