What INDAMED does

INDAMED EDV-Entwicklung und -Vertrieb GmbH, headquartered in Schwerin, Germany, develops MEDICAL OFFICE, a modular practice management software (Praxismanagement/PVS) for German medical practices, MVZs (medical care centers), therapeutic practices, and hospital outpatient clinics. The product is a Windows-based platform built on Firebird SQL with native integration into Germany's mandatory Telematikinfrastruktur, including ePA (mandatory since October 2025), eRezept, eAU, KIM messaging, and TSE. It is sold in two licensing tiers (Professional for individual practices and Enterprise for larger facilities) and extensible through a catalog of paid add-on modules covering billing, medication, documentation, BI, HL7, accounting, discharge management, and specialty-specific Fachmodule for more than 35 medical disciplines. The company also bundles AI-powered digital helpers (KI-Telefonassistent, MIA documentation assistant, MONA self-check-in) developed through partners such as Mediform and FIS-ASP.

INDAMED operates a multi-channel GTM combining a network of 50+ regional Vertriebspartner (channel partners providing local sales and first-level support), direct enterprise field sales for MVZ/hospital deals, and event-driven demand generation at DMEA, HIT-Kongress, and medizin trade shows. Revenue is generated primarily through annual software subscription licensing for the base platform plus per-device and per-installation fees for add-on modules, with device-level licensing for mobile, TSE, and telemedicine components. The company claims 4,000+ customer practices, 67,220+ Leistungserbringer, and 104,187+ Anwender (users) across Germany, supported by a distributed workforce that grew by 15 employees since July 2025.

The company is privately held with no disclosed institutional investors, funding rounds, or M&A activity. It maintains a deep technology and integration partnership ecosystem (ABDATA, RISE, fiskaly, Mediform, FIS-ASP, GZIM, Facharzt-Sofort-GmbH, Arzt-Dashboard, praxero) and is pursuing talent and innovation partnerships with Hochschule Harz. Certifications include DSGVO compliance, DEKRA, AVWG (medication data), DKG (discharge management), and KassenSichV (TSE). Revenue, financials, and ownership structure are not publicly disclosed.

Name

INDAMED

Legal name

INDAMED EDV-Entwicklung und -Vertrieb GmbH

Website

https://indamed.de

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

51–100 employees

Short description

INDAMED develops MEDICAL OFFICE, a modular German practice management software (PVS) for medical practices, MVZs, therapeutic practices, and hospital outpatient clinics. It serves 4,000+ practices and 104,000+ users across Germany via subscription licensing, a 50+ partner channel, and TI-integrated AI add-on modules.

Ownership category

akta.pro rank

Product category

Medical Practice Management Software

NAICS

Software Publishers (5132), Software Publishers (51321), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Consent, Preference & Data Rights Management (incl. HIPAA/GDPR support) (HLACAIAG)

akta.pro secondary industry

De-identification, Tokenization & Privacy-Preserving Data Platforms (HLACAIAK)

Keywords

• Medical practice software
• Practice management system
• Telematics infrastructure software
• Healthcare billing software
• AI medical documentation

Headquarters

HQ city

Schwerin

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Licensing: MEDICAL OFFICE is sold as practice management software with base licenses (Professional) and Enterprise licenses for larger facilities. The software includes core modules with additional paid modules available for specific functionalities.
2. Module Add-ons: Additional specialized modules (billing, labor, medication, documentation, mobile, tele-medicine, etc.) are available as add-ons to the base professional license, creating upsell and expansion revenue.
3. Device Licensing: Some modules are licensed per device (e.g., MEDICAL OFFICE Mobil per device, TSE per operational site up to 10,000 bookings/month).

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

INDAMED develops and licenses MEDICAL OFFICE, a modular Windows-based practice management software (Praxissoftware/PVS) used by German medical practices, Medizinische Versorgungszentren (MVZs), therapeutic practices, and hospital outpatient clinics. The software bundles billing (statutory, private, occupational accident), patient records, appointment management, medication management with interaction checks, telematics infrastructure integration (ePA, eRezept, eAU, KIM, TSE), and AI-powered documentation and phone assistants. The platform is sold in two license tiers (Professional for practices, Enterprise for larger facilities) with additional specialty modules for 20+ medical disciplines.

Product overview

INDAMED's core product is MEDICAL OFFICE, a unified practice management software (PVS/Arztsoftware und Praxissoftware) delivered as a platform-plus-modules architecture. It comes in two licensing tiers: MEDICAL OFFICE Professional for individual practices and small groups (Light & Professional variants), and MEDICAL OFFICE Enterprise for MVZs, hospitals, and hospital outpatient clinics. The platform includes a set of core/bundled functions (Abrechnung, Termin- und Ressourcenmanagement, Archiv, Labor, Medikament, Recallmanagement, Mobil) and is extensible via numerous paid add-on modules. Specialty-specific Fachmodule are available for over 35 medical specialties including general medicine, dermatology, gynecology, ophthalmology, pediatrics, orthopedics, psychiatry, radiology, dialysis, and more. A set of AI-powered digital helpers (KI-Telefonassistent, MIA – KI-Gesprächsassistent, MONA Self-Check-In) extend the platform into intelligent automation. Telematics Infrastructure (TI) applications including ePA, eRezept, eAU, and TI-Gateway are integrated natively. BI interfaces (BI-Schnittstelle and BI-Light-Schnittstelle) connect to external analytics platforms. MEDICAL OFFICE also offers an App (iOS/Android), Videosprechstunde for telemedicine, and Onlineterminplanung/Online-Rezeption for patient-facing digital workflows.

Differentiator

Problem solved

Functional benefit

Brands

• MEDICAL OFFICE: A comprehensive medical practice management software (Praxissoftware/Arztsoftware) for doctors' practices, medical care centers (MVZ), therapeutic practices, and hospital outpatient clinics. Features modules for billing, documentation, appointment management, medication management, laboratory communication, telematics infrastructure (TI) connectivity, and AI-powered features.

Products and services

• MEDICAL OFFICE Professional Primary practice management software (PVS/Praxissoftware) for individual and small-group medical practices across all specialties. Sold via annual subscription, includes core modules (Abrechnung, Archiv, Labor, Medikament, Recallmanagement, Termin- und Ressourcenmanagement), specialty-specific Fachmodule, and Telematikinfrastruktur integration (ePA, eRezept, eAU, KIM, TSE).
• MEDICAL OFFICE Enterprise Enterprise licensing tier of MEDICAL OFFICE for Medizinische Versorgungszentren (MVZs), hospitals, and hospital outpatient clinics. Includes multi-location support via Exchange, advanced billing modules (Abrechnung Ambulantes Operieren §301 SGB V, BaDo Psychotherapie), HL7/KIS integration, Entlassmanagement, BI-Schnittstelle for strategic controlling, and accounting interfaces.
• MEDICAL OFFICE Abrechnung Billing module supporting statutory health insurance (KV), private, and occupational accident (BG) billing. Processes claims directly via KIM, GOÄ, or PVS within MEDICAL OFFICE with automated compliance checks.
• MEDICAL OFFICE Termin- und Ressourcenmanagement Appointment and resource planning module for practice organization, appointment scheduling, patient flow control, automated appointment reminders, and digital QM document management.
• MEDICAL OFFICE Archiv Document archive module for storing, editing, and retrieving documents, images, faxes, and videos within patient records. Includes DICOM and GDT interfaces.
• MEDICAL OFFICE Labor Digital laboratory communication module with automatic transfer of lab results into patient records, LDT interface, and order-entry connectivity.
• MEDICAL OFFICE Medikament Medication management module with AVWG-certified, ad-free medication database from ABDATA. Enables prescribing of medications, remedies, medical aids, and DiGA, with interaction checks, e-prescription generation, and national medication plan management.
• MEDICAL OFFICE Recallmanagement Automated recall management module for sending reminders for vaccinations, preventive care, and follow-up appointments, with configurable recall chains.
• MEDICAL OFFICE Mobil Mobile documentation module for notebooks or tablets, supporting home visits and off-site appointments with secure data synchronization and emergency server function. Licensed per device.
• MEDICAL OFFICE Impfen STIKO-compliant vaccination management module with automatic vaccination status checks, vaccination plan creation, travel vaccinations, vaccine batch monitoring, and integration with the ImpfDocNE/ImpfPassDE app.
• MEDICAL OFFICE Exchange Multi-location networking module that connects practice sites via secure VPN with automatic synchronization of patient and treatment data, enabling simultaneous multi-location access. Licensed per Exchange server.
• MEDICAL OFFICE App Mobile companion app for iOS and Android enabling documentation, information access, and patient coordination directly from a mobile device. Distributed via Apple App Store and Google Play Store.
• MIA – KI-Gesprächsassistent AI-powered real-time conversation documentation assistant that transcribes and structures medical conversations directly in MEDICAL OFFICE patient records. Marketed as DSGVO-compliant and data-sovereign, with infrastructure from FIS-ASP in German data centers.
• KI-Telefonassistent AI telephone assistant for medical practices that accepts incoming calls in natural language, books appointments, and processes patient inquiries automatically 24/7. Licensed per LANR. Powered by Mediform | MediVoice AI.
• MONA – Self-Check-In Digital patient registration terminal with self-check-in, appointment management, and electronic health card (eGK) reading. Reduces waiting times and front-desk workload.
• MEDICAL OFFICE Onlineterminplanung Online appointment scheduling module that allows patients to book appointments online and submit inquiries digitally. Integrated with TerMed from Facharzt-Sofort-GmbH.
• MEDICAL OFFICE Online-Rezeption Online reception module providing patients online access to appointments, inquiries, and forms, processable directly in MEDICAL OFFICE. Licensed per installation.
• MEDICAL OFFICE Videosprechstunde Video consultation module enabling remote patient treatment with ePrescription issuance and wound monitoring. Statutory health insurers cover costs. Licensed per LANR.
• MEDICAL OFFICE TSE-Schnittstelle Certified cloud-based TSE (Technische Sicherheitseinrichtung) interface for legally compliant, tamper-proof cash register management per the Kassensicherungsverordnung (KassenSichV). Powered by fiskaly SIGN DE; no additional hardware required. Licensed per operational site.
• BI-Schnittstelle – strategisches Controlling Business intelligence interface for automated, secure data export to Power BI, Qlik, Superset, and similar BI tools. Designed for strategic controlling in hospitals, MVZs, and large practice facilities.
• BI-Light-Schnittstelle Lightweight BI interface that transfers selected data from MEDICAL OFFICE to external evaluation solutions for billing-near analyses, KPIs, and potential reviews.
• MEDICAL OFFICE Buchhaltungsschnittstelle Accounting interface that transfers cash register, BG, and private billing data to financial accounting systems. Supports Diamant, SAP, Simba, Navision, and others, with allocation bookings by accounts or cost centers. Designed for MVZs and hospital outpatient clinics.
• HL7-Schnittstelle HL7 interface connecting KIS, MVZs, and HL7-capable systems. Transfers patient, diagnosis, findings, service, and appointment data securely in standardized format.
• Abrechnung Ambulantes Operieren §301 SGB V Billing module for outpatient surgery and treatments per §301 SGB V and §115b/§116b SGB V. Designed for MVZs and hospital outpatient clinics with legally compliant billing for ambulatory operations.
• Basisdokumentation Psychotherapie (BaDo) Basic documentation module for psychotherapy per §118 SGB V for psychiatric hospitals, outpatient clinics, and MVZs. Includes annual statistics and InEK data export per §21 KHEntgG.
• Entlassmanagement DKG-certified discharge management module per §39 SGB V for structured hospital discharge and legally compliant transmission of care-relevant information to subsequent care providers.
• Selektivverträge und IV-Versorgung Module for implementing HzV (Hausarztzentrierte Versorgung), specialist, and IV (Integrierte Versorgung) contracts directly in MEDICAL OFFICE. Includes HÄVG audit module, secure billing, and automated service verification.
• TI-Gateway Telematics infrastructure gateway module providing secure connection to the German TI. Enables KIM messaging and digital communication of medical letters and findings. Powered by RISE.
• ePA-Integration (Elektronische Patientenakte) Electronic patient health record integration for accessing and managing the German ePA (elektronische Patientenakte). INDAMED participated in the ePA pilot phase and has been offering a practice-tested integration since October 2025 when mandatory use began.
• eRezept Electronic prescription (eRezept) module integrated into MEDICAL OFFICE for creating and managing e-prescriptions as part of the German digital health infrastructure.
• eAU (Elektronische Arbeitsunfähigkeitsbescheinigung) Electronic sick note module for digital processing and transmission of incapacity-to-work certificates (eAU) in the German health system.

Quantifiable outcome

• Over 4,000 practices and 100,000+ practitioners use MEDICAL OFFICE
• +2 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

AI capability10 records

Feature9 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• Hochschule Harz (Harz University of Applied Sciences)minorStrategic or Co-development Partner · 12 May 2026Partnership with Hochschule Harz for student engagement, talent recruitment, and collaborative innovation. Activities include Manager Talk presentations, Hackathons (24-hour AI-focused events), and joint work on AI applications for digital medical practices.
• Avoxa / ABDATA Pharma-Daten-ServicecoreTechnology or IntegrationABDATA Pharma-Daten-Service, a division of Avoxa – Mediengruppe Deutscher Apotheker GmbH, provides authoritative medication data integrated into MEDICAL OFFICE. This partnership provides binding medication information for safe prescribing and therapy decisions, included in the MEDICAL OFFICE Professional base license.
• GZIM / ImpfDocNEcoreTechnology or IntegrationGZIM provides ImpfDocNE, an intelligent STIKO-compliant digital vaccination management solution integrated with MEDICAL OFFICE. Features include automatic transfer of vaccination-relevant diagnoses, recognition of due vaccinations, and integration with ImpfPassDE patient app.
• Facharzt-Sofort-GmbH / TerMedcoreTechnology or IntegrationFacharzt-Sofort-GmbH provides TerMed, a digital appointment, inquiry, and form processing solution integrated into MEDICAL OFFICE. Enables online appointment booking, digital reception with structured forms, automated reminders, and reduced phone volume at practices.
• Mediform / MediVoice AIcoreTechnology or IntegrationMediform GmbH develops MediVoice AI, an AI-powered phone assistant integrated into MEDICAL OFFICE. The solution handles incoming calls automatically, structures patient inquiries, and provides 24/7 availability for appointment scheduling and information requests.
• FIS-ASPcoreTechnology or IntegrationFIS-ASP GmbH provides the infrastructure for MIA, the MEDICAL OFFICE AI documentation assistant. As an experienced IT service provider for sensitive healthcare systems, FIS-ASP ensures GDPR-compliant operation in German data centers with reliable availability.
• RISE / TI-Gateway & KIMcoreTechnology or IntegrationRISE is manufacturer and operator of solutions for Telematikinfrastruktur (TI), providing secure digital networking in the healthcare system. RISE enables MEDICAL OFFICE's secure TI connection, digital communication of physician letters and findings via KIM.
• fiskaly / TSE (Technical Security Equipment)coreTechnology or Integrationfiskaly GmbH provides SIGN DE, a cloud-based solution for compliant cash register operation per Kassensicherungsverordnung (KassenSichV). Integrated TSE interface provides automatic, secure logging without additional hardware.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• CompuGroup Medical SE: Europe's largest ambulatory health IT vendor and the dominant force in the German PVS market through multiple brands (MEDISTAR, Turbomed, ALBIS, etc.). Directly comparable to INDAMED as a practice management software publisher for physicians, MVZs and hospitals in Germany, but at materially larger scale.
• Epic Systems Corporation: US-headquartered global EHR/EMR leader serving large health systems. Comparable to INDAMED at the ambulatory EHR/PMS category level but operates at much larger scale and with a fundamentally different deployment model; relevant for international benchmarking.
• Oracle Health (formerly Cerner): Global health IT incumbent offering EHR, practice management and population health solutions to hospitals and ambulatory providers worldwide. Comparable to INDAMED at the practice management/EHR category level though focused on larger enterprise deployments.
• athenahealth: US-based cloud ambulatory EHR and practice management platform serving physician practices and medical groups. Comparable to INDAMED's MEDICAL OFFICE Professional/Enterprise offering in scope (EHR + billing + patient engagement) though delivered as multi-tenant cloud SaaS.
• NextGen Healthcare: US ambulatory-focused EHR and practice management vendor serving small-to-large physician practices. Comparable to INDAMED in targeting physician offices and specialty practices with integrated clinical, billing and patient-engagement workflows.

Direct peers

• medatixx GmbH & Co. KG: Independent German vendor of practice management software (x.comfort, x.isynet, x.vianova) for practices and MVZs. Closest direct competitor to INDAMED with similar customer segments (Arztpraxen, MVZs), German-language product, and TI-integrated offering.
• Duria Software GmbH / Duria eG: Established German PVS vendor (Duria) serving medical practices with comparable practice management, billing, and TI functionality. Overlaps directly with INDAMED's target market of Arztpraxen and small-to-mid medical facilities in Germany.
• DOCexpert GmbH: German practice management software vendor providing PVS solutions for medical practices and MVZs. Comparable to INDAMED in offering billing, documentation, and TI integration for the same German-speaking ambulatory market.

Emerging players

• Doctolib: Leading European digital health platform (strong in France and Germany) for appointment booking, patient communication, and increasingly teleconsultation and practice management workflows. Comparable to INDAMED on the patient-facing and appointment-scheduling axis but delivers via SaaS rather than installed PVS.
• samedi GmbH: Berlin-based digital health company offering online appointment scheduling, patient management, and practice workflow tools to hospitals and practices in Germany. Overlaps with INDAMED's Onlineterminplanung and Online-Rezeption modules on the patient-engagement layer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks1 record

Key highlights1 record

Customer concentration

• YouTubeyoutube.com/channel/UCa1TJIKTcWGUKQFF9dA0RUA
• Facebookfacebook.com/indamed
• LinkedInlinkedin.com/company/indamed-edv-entwicklung-u-vertrieb-gmbh
• Instagraminstagram.com/indamed.official

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about INDAMED