Next Communications
Next Communications is a Southampton-based, privately held UK telecommunications reseller providing VoIP, business mobile, broadband, and remote working solutions to small and medium-sized businesses across Hampshire and the Southern Counties since 1988.
- Company typePrivate
- Founded1988
- HeadquartersSouthampton, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Next Communications does
Next Communications, legal entity Next Communications & Security Ltd, is a UK private limited company founded in 1988 and headquartered in Southampton, Hampshire. The company provides unified business connectivity solutions to small and medium-sized businesses in Hampshire and the Southern Counties of the UK, operating as an authorized reseller across four core product lines: VoIP telephony (cloud-hosted and on-site systems, business numbers, and call packages), business mobile services (5G, SIM-only, handsets, device management, and IoT connectivity), broadband (fibre, leased-line, and converged), and remote working solutions (hosted VoIP, collaboration tools, and remote employee monitoring). Its primary underlying technology is the Wildix WebRTC-based unified communications platform, supplemented by carrier partnerships with Vodafone, O2, EE, NEC, Gamma, and Apple.
The company's business model is built on recurring monthly subscriptions (VoIP from £9.95/month, fibre broadband from £24.95/month, collaboration tools from £8.00/month) combined with one-time equipment sales, managed maintenance services, and professional services for installation, configuration, and training. Go-to-market is consultative direct sales supported by a free telecoms review used as the principal lead generation mechanism. Marketing channels include content marketing via the company blog, organic social, customer testimonials, and Wildix training videos. Distribution is direct to regional SMBs, with no national sales footprint or enterprise motion.
The customer base is a long-tailed book of SMB accounts across diverse verticals, including finance, construction, agriculture, healthcare, logistics, and engineering, with over 70-80% of clients retained for more than 20 years. Ownership is independent and privately held with no external investors, parent company, or acquisition activity disclosed. The company employs 11-50 staff, led by Managing Director Mark Goulding, with long-tenured technical leadership averaging 25+ years in telecoms. AI capabilities are not part of the company's offering beyond reselling IoT connectivity for third-party AI applications.
Next Communications firmographics
Firmographics- Name
- Next Communications
- Legal name
- Next Communications & Security Ltd
- Website
- https://nextcomms.co.uk
- Company type
- Private
- Founded year
- 1988
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Next Communications is a Southampton-based, privately held UK telecommunications reseller providing VoIP, business mobile, broadband, and remote working solutions to small and medium-sized businesses across Hampshire and the Southern Counties since 1988.
- Ownership category
- akta.pro rank
Next Communications industry classification
Industry- Product category
- Business Telecommunications Services
- NAICS
- Telecommunications Resellers and Agents for Wireless Telecommunication Services (51712), All Other Telecommunications (5178)
- SIC
- Services-Telephone Interconnect Systems (7385), Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)
Keywords
Where Next Communications is headquartered
LocationHeadquarters
- HQ city
- Southampton
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Next Communications business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Telecommunications Services: Recurring subscription services for VoIP phone systems, mobile plans, broadband, and remote working solutions. Customers pay monthly fees for hosted phone systems, SIM-only plans, and connectivity services.
- Equipment Sales: One-time sales of telecommunications equipment including handsets, devices, and phone systems. Equipment is sold with optional installation and maintenance services.
- Maintenance Services: Ongoing maintenance and support services for purchased equipment and phone systems, with response time guarantees and fault resolution services.
- Professional Services: Site surveys, installation, configuration, and training services for implemented solutions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Cloud-based Phone Systems (VoIP) from £9.95 per month |
| Subscription | Monthly | Fibre Broadband from £24.95 per month |
| Subscription | Monthly | Remote Working Solutions from £10.00 per month |
| Subscription | Monthly | Collaboration Tools from £8.00 per month |
| Subscription | Monthly | 5G Business Mobile plans |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
Next Communications product offering
Product offeringCore offering
Next Communications provides unified business connectivity solutions for small and medium-sized businesses in Hampshire and the South of the UK, including VoIP and cloud-based phone systems, business mobile plans, fibre and leased-line broadband, and remote working suites. Offerings are delivered as monthly subscription services with on-site installation, configuration, training, and ongoing support, leveraging partnerships with Vodafone, O2, EE, NEC, Gamma, and Wildix.
Product overview
Next Communications provides a comprehensive unified business connectivity portfolio serving small to medium businesses across Hampshire and the South of the UK. Their offering consists of four core product lines: VoIP Solutions (cloud-based and on-site phone systems, call packages, business phone numbers), Mobile Services (sim-only plans, 5G, handsets, device management, IoT connectivity), Broadband (fibre, leased-line, converged), and Remote Working Solutions (hosted VoIP, collaboration tools, remote employee monitoring). The Wildix Unified Communications platform serves as their primary cloud communications technology, featuring sub-products like WILDIX Kite (website chat widget) and WILDIX Wizyconf (video conferencing). They also offer a free telecoms review service to assess and optimize business communications.
Differentiator
Problem solved
Functional benefit
Brands
- Next Communications: Primary brand for unified business connectivity solutions including VoIP, mobile, broadband, and remote working services
Products and services
- VoIP Solutions A complete VoIP telephony offering for UK businesses including cloud-based and on-site phone systems, call packages, and business phone numbers, served from around £9.95 per month with inclusive calls and full on-site support.
- Mobile Services Business mobile solutions including SIM-only plans, handsets from leading manufacturers, 5G connectivity, device protection, mobile device management, mobile broadband, and IoT connectivity offered through UK network partnerships.
- Broadband Business connectivity comprising fibre broadband from £24.95 per month, dedicated leased-line broadband, and converged broadband for organisations requiring fast, dependable internet.
- Remote Working Solutions Home and remote working suite including cloud-based phone systems, collaboration tools, remote employee monitoring, and IoT connectivity, enabling employees to work from anywhere with full support included.
- Wildix Unified Communications Cloud browser-based unified communications and collaboration platform resold by Next Communications, featuring WebRTC technology, mobile and desktop apps, audio/video calls, conference calling, instant messaging, file sharing, and screen sharing.
- Free Telecoms Review Complimentary business telecommunications assessment evaluating cost efficiency, functionality, and future goals, available remotely to identify savings and improvements in the customer's communications setup.
Quantifiable outcome
- Up to 74% cost reduction with latest generation business communications systems
- +1 more outcomes
Companies that use Next Communications
Customer profileNamed customers10 records
Segments3 records
Ideal customer profiles2 records
Next Communications technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Next Communications partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core, major and minor.
- WildixcoreWildix is a key technology partner providing cloud browser-based unified communications solution. Next Communications offers Wildix hosted phone systems, collaboration tools, and provides training videos for the platform. Wildix serves as their primary VoIP/UC solution for business customers.
- VodafonecoreVodafone Partner status enabling Next Communications to provide business mobile solutions. Works with Vodafone to deliver the best possible package for business mobile needs.
- O2coreFully authorized O2 reseller providing business mobile plans and device options to customers.
- EEcoreFully authorized EE reseller offering business mobile connectivity solutions.
- NECmajorNEC is a key technology partner for on-site phone systems, providing hardware and integration capabilities for business telephony solutions.
- GammamajorGamma provides telecommunications infrastructure and services that Next Communications resells and integrates into their business solutions.
- AppleminorAuthorized Apple reseller enabling provision of iPhones and other Apple devices as part of business mobile packages.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Next Communications competitors and assessment
Company assessmentDirect peers
- Daisy Communications: Major UK B2B telecommunications provider serving SMEs and mid-market with a comparable mix of hosted VoIP, mobile, broadband, and unified communications. Direct competitor for the same Hampshire / South UK SMB customer pool that Next Communications targets.
- Gamma Communications: UK wholesale and direct VoIP/UCaaS and connectivity provider. Both a technology supplier to Next Communications and a direct competitor for hosted telephony and SIP/VoIP customers in the SME space across the same UK regions.
- Onecom: UK-based business mobile and fixed-line telecom provider targeting SMEs with bundled voice, mobile, and connectivity. Directly overlaps Next Communications' product portfolio, GTM motion, and target segments.
- Wavenet: UK managed service provider of business connectivity, UCaaS, and cloud services to SMEs and mid-market. Similar regional integrator model with comparable supplier partnerships and customer profile, competing for the same SMB contract wins.
- Elite Group: UK unified communications and connectivity provider focused on SMB and mid-market customers. Sells hosted VoIP, mobile, broadband, and contact centre - directly comparable breadth and customer profile to Next Communications.
- Vaioni: UK business connectivity, VoIP, and cloud services provider serving SMEs and channel resellers. Comparable product mix and target segment with similar multi-carrier reseller approach, operating in adjacent UK geographies.
- Spitfire Network Services: UK independent business internet, voice, and managed services provider for SMEs. Similar product breadth across broadband, hosted telephony, mobile and cloud services with SMB focus and direct-selling regional footprint.
Broad incumbents
- Vodafone Business UK: UK arm of global carrier Vodafone and one of Next Communications' core mobile partners. Broad portfolio spanning mobile, fixed, IoT and cloud serves SMEs as an incumbent alternative that could disintermediate resellers with direct digital sales channels.
- BT Business: UK incumbent carrier serving SMEs and enterprises with broadband, voice, mobile and managed services - and operator of the PSTN network being switched off by 2027. Sets the competitive dynamics Next Communications must operate against and is both an upstream supplier and a competitor.
- TalkTalk Business: UK provider of business broadband, Ethernet, and voice services for SMEs. Adjacent incumbent with overlapping wholesale and direct selling into the same SMB broadband and voice market Next Communications serves.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Next Communications social profiles
Digital presenceNext Communications financial estimates
Financial estimateRevenue estimate
Valuation estimate
Next Communications leadership team
Management profileNumber of profiles
Profiles7 records
Next Communications funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Next Communications M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Next Communications
What does Next Communications do?
Next Communications provides unified business connectivity solutions for small and medium-sized businesses in Hampshire and the South of the UK, including VoIP and cloud-based phone systems, business mobile plans, fibre and leased-line broadband, and remote working suites. Offerings are delivered as monthly subscription services with on-site installation, configuration, training, and ongoing support, leveraging partnerships with Vodafone, O2, EE, NEC, Gamma, and Wildix.
Is Next Communications a public or private company?
Next Communications is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Next Communications founded?
Next Communications was founded in 1988. It employs 11 to 50 people.
Where is Next Communications based?
Next Communications is headquartered in Southampton, United Kingdom, in the Europe region.
How does Next Communications make money?
Four revenue lines are on record. Telecommunications Services are the primary driver. The others are equipment Sales, maintenance Services and professional Services.
Who are Next Communications's main competitors?
Direct peers on record are Daisy Communications, Gamma Communications, Onecom, Wavenet, Elite Group, Vaioni and Spitfire Network Services. Broad incumbents are Vodafone Business UK, BT Business and TalkTalk Business.
Does Next Communications have an API?
No public API is recorded for Next Communications.
What industry is Next Communications in?
Next Communications's product category is Business Telecommunications Services. Its primary akta.pro industry code is HDAIABAI, Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband). Its NAICS code is 51712 and its SIC code is 7385.