What Shippingbo does

Shippingbo, operated by the French legal entity SAS Facilecomm and headquartered in Toulouse, France, is a cloud-based SaaS logistics management platform purpose-built for e-commerce operations. The platform unifies three core modules into a single integrated architecture: an Order Management System (OMS) that automatically retrieves, routes, and updates orders across sales channels; a Warehouse Management System (WMS) that structures warehouse zones, customizes picking sessions, and tracks inventory in real time; and a Transport Management System (TMS) that orchestrates carrier selection, label generation, and customer tracking notifications. These modules are offered both as individual packs and as bundled all-in-one Logistics Management Suite (LMS) packages in tiered configurations (Starter+, Pro+, Premium+, Expert+), with additional add-on modules including Shippingbo Analytics, Smart Procurement, Shippingbo Invoice, and the AI-powered Shippingbo Intelligence assistant.

The platform is distributed through a hybrid go-to-market model combining self-serve free trial signup for SMBs and demo-request-driven enterprise sales for larger accounts, supplemented by a partner network of agencies and 3PL providers. Shippingbo serves approximately 1,000 customers, with a customer base spanning large logistics providers (DHL, Stef), enterprise retailers (Decathlon), mid-market e-commerce brands (Gong, Venum, Du Bruit dans la Cuisine), and a long tail of small e-commerce businesses. The platform has processed 80 million orders and handled €5 billion in gross merchandise volume in 2024, with operations concentrated in France and an explicit European expansion strategy backed by an October 2025 private equity investment from Dutch firm Main Capital Partners.

Revenue is generated primarily through recurring SaaS subscriptions with monthly billing and 12-month minimum commitment terms, supplemented by professional services for implementation, training, and support. The company holds French Tech certification and a 2026 Vaadata security audit certification, and maintains integrations across CMS platforms, ERP systems, marketplaces, carriers, and freight forwarders to position itself as a central orchestration layer in the e-commerce logistics stack.

Name

Shippingbo

Legal name

SAS Facilecomm

Website

https://shippingbo.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

Shippingbo is a Toulouse-based SaaS platform that unifies OMS, WMS, and TMS modules into a single integrated logistics management suite for e-commerce businesses, 3PL providers, and marketplaces across Europe, serving approximately 1,000 customers including DHL and Decathlon.

Ownership category

akta.pro rank

Product category

E-commerce Logistics Software

NAICS

Freight Transportation Arrangement (488510), Freight Transportation Arrangement (48851), Warehousing and Storage (493)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Shipping Management, Labeling & Carrier Integration (Multi-Carrier) (TLAEACAE)

akta.pro secondary industries

Fulfillment Execution & Task Management (Pick/Pack/Ship) (TLAEACAD), Order Management, Pick/Pack & SLA Execution (Cartonization/Wave Picking) (TLAIADAD), E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns) (TLAIAAAD)

Keywords

• E-commerce logistics software
• Order management system
• Warehouse management system
• Transport management system
• Logistics management platform

Headquarters

HQ city

Toulouse

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription - All-in-One Packs: Tiered subscription model with all-in-one LMS packages (LMS Starter+, LMS Pro+, LMS Premium+, LMS Expert+) bundling OMS, WMS, and TMS modules. Contracts available with or without initial commitment period, typically 12-month minimum commitment with monthly billing.
2. SaaS Subscription - Individual Packs: Individual module subscriptions including OMS Supervision, OMS 3PL Extranet, WMS Premium+, WMS Expert+, WMS Virtual Bridge, WMS 3PL, TMS Expert, and Label Provider for targeted functionality needs.
3. Professional Services: Additional services including implementation, commissioning, training, and personalized support beyond basic assistance.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Shippingbo is a cloud-based SaaS platform that unifies Order Management (OMS), Warehouse Management (WMS), and Transport Management (TMS) for e-commerce businesses and 3PL providers. It centralizes orders from multiple sales channels, automates warehouse operations and picking, and orchestrates shipping via automatic carrier selection and label generation. The platform also offers add-on modules for analytics, smart procurement, invoicing, and an AI assistant, plus an API for ecosystem integration.

Product overview

Shippingbo is a cloud-based e-commerce logistics SaaS platform provided by FACILECOMM (a French SAS headquartered in Toulouse with €253,281 capital). The platform offers a unified architecture combining three core interconnected modules: OMS (Order Management System) for order centralization and routing automation, WMS (Warehouse Management System) for warehouse organization and inventory tracking, and TMS (Transport Management System) for carrier selection and shipment orchestration. These three modules are available both as individual packs (OMS Supervision, OMS 3PL Extranet, WMS Premium+, WMS Expert+, WMS Virtual Bridge, WMS 3PL, TMS Expert, Label Provider) and as bundled all-in-one LMS (Logistics Management Suite) packages in tiered levels (LMS Starter+, LMS Pro+, LMS Premium+, LMS Expert+). The platform is extended through complementary add-on modules including Shippingbo Analytics (data analytics), Smart Procurement (supply chain optimization), Shippingbo Invoice (billing), and Shippingbo Intelligence (AI assistant). Shippingbo serves approximately 1,000 customers including major brands like DHL and Stef, processes over 80 million orders, and handles €5 billion in gross merchandise volume annually.

Differentiator

Problem solved

Functional benefit

Brands

• Shippingbo Intelligence: AI assistant for logistics management, providing always-on artificial intelligence support for platform users.
• Shippingbo Analytics
• Shippingbo Invoice
• Smart Procurement

Products and services

• Shippingbo Platform Cloud-based e-commerce logistics management SaaS platform integrating Order Management System (OMS), Warehouse Management System (WMS), and Transport Management System (TMS) to connect sales channels, automate logistics flows, and structure warehouse operations for e-commerce businesses and 3PLs.
• OMS (Order Management System)
• WMS (Warehouse Management System)
• TMS (Transport Management System)
• OMS Supervision
• OMS 3PL Extranet
• WMS Virtual Bridge
• WMS 3PL
• Label Provider
• Shippingbo Analytics
• Smart Procurement
• Shippingbo Invoice
• Shippingbo Intelligence

Quantifiable outcome

• Average preparation time reduction - percentage not specified but claimed measurable
• +5 more outcomes

Named customers12 records

Segments13 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability1 record

Feature8 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• OVHcoreTechnology or IntegrationCloud infrastructure provider hosting Shippingbo web and application data on servers located in France. Ensures data hosting compliance within European Union.
• HerokucoreTechnology or IntegrationCloud application platform hosting the Shippingbo application. Part of Salesforce ecosystem providing scalable application infrastructure.
• CMS PlatformscoreTechnology or IntegrationPre-built integrations with major content management systems for seamless order capture and channel connection.
• MarketplacescoreTechnology or IntegrationNative integrations with major e-commerce marketplaces enabling centralized order management from multiple sales channels.
• ERP SystemscoreTechnology or IntegrationPre-built ERP connectors enabling data synchronization between Shippingbo and enterprise resource planning systems.
• Carrier NetworkscoreTechnology or IntegrationIntegrated carrier network enabling automatic rate shopping, label generation, and tracking across multiple shipping providers.
• Partner AgenciesminorImplementation/ SI/ Consulting PartnerAgency partners implementing and deploying Shippingbo for clients; dedicated partnership program for agencies with shipping and logistics expertise.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Manhattan Active WMOS: Enterprise supply chain and omnichannel commerce platform with strong WMS and OMS capabilities; represents the larger incumbent that 3PLs and enterprise customers like DHL or Stef might use versus Shippingbo's lighter-weight stack.
• Odoo: Open-source ERP suite with integrated inventory, sales, and shipping modules, serving SMBs and mid-market globally including Europe; competes as a broader platform where Shippingbo's OMS/WMS/TMS could be displaced by an all-in-one suite.
• Shopify: Global e-commerce platform with built-in shipping, fulfillment network (Shopify Fulfillment), and order management capabilities that increasingly overlap with Shippingbo's value proposition for SMB merchants.
• Körber WMS: European warehouse management software provider serving enterprise 3PLs and large retailers; overlaps with Shippingbo's WMS Premium+/Expert+ tiers for complex multi-warehouse operations.

Direct peers

• Boxtal (Easyship): French-based shipping management platform providing multi-carrier rate comparison, label generation, and tracking for e-commerce merchants; overlaps with Shippingbo's TMS capabilities and shares the French SMB e-commerce customer base.
• Sendcloud: European shipping and fulfillment SaaS platform focused on e-commerce, offering multi-carrier label generation, shipping automation, and returns management — directly comparable to Shippingbo's TMS module and target SMB/mid-market e-commerce customers.
• Lengow: French e-commerce integration and order management platform enabling product feed management, marketplace syndication, and order centralization; directly competes with Shippingbo's OMS layer for European e-commerce and marketplace merchants.
• Acteos: French supply chain software vendor offering WMS, TMS, and procurement solutions for mid-market and enterprise customers; competes head-to-head with Shippingbo's WMS/TMS modules in the French market.

Emerging players

• Packlink: European shipping aggregator (now part of Auctane) providing multi-carrier shipping rate comparison and label generation for SMB e-commerce sellers; competes with Shippingbo's TMS/labeling features in the price-sensitive SMB segment.
• Mirakl: French marketplace and dropship platform provider serving enterprise retailers; complementary to Shippingbo when merchants run marketplace operations, but increasingly expanding into fulfillment orchestration that overlaps with OMS.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/boshipping
• Facebookfacebook.com/Shippingbo

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shippingbo