Xterra Inc
Xterra Inc is a privately held San Francisco-based IT Managed Services Provider delivering fully managed and co-managed IT to mid-market and enterprise clients in financial services, legal, education, and government verticals across the Bay Area, using its proprietary XBIT/OS framework and NIST-based security approach.
- Company typePrivate
- Founded2014
- HeadquartersSan Francisco, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Xterra Inc does
Xterra Inc (operating as Xterra Solutions, Inc.) is a privately held IT Managed Services Provider (MSP) headquartered in San Francisco's Financial District, founded by David J. Park, Aaron Burris, and Sean Lee (per company history, founded 2014; firmographic data lists 2009). The company delivers fully managed IT and co-managed IT services to mid-market and enterprise clients in the San Francisco Bay Area, with a particular focus on compliance-heavy verticals such as financial services, legal, education, and government. Notable clients include FHL Bank San Francisco, SF Fire Credit Union, Golden Gate University, California College of the Arts, SF.gov, Cooley LLP, Shartsis Friese LLP, and OneJustice.
The core offering is structured around five interconnected service modules: a 24x7 service desk, monitoring and operations, subject-matter-expert / vCIO-vCISO consulting, cloud service management, and infrastructure and end-user security. The platform is built on ITIL-based service delivery, the NIST Cybersecurity Framework, and Xterra's proprietary XBIT/OS (Xterra Business IT Optimization System) technology lifecycle management framework. Service delivery is supported by partnerships with major vendors including Microsoft, Cisco, Palo Alto Networks, VMware, Google, Apple, AWS, Azure, Veeam, HPE, and Barracuda.
The business model is driven by a user-based subscription pricing model designed to deliver predictable IT spend, supported by a 90-day money-back guarantee and a no-unscheduled-downtime guarantee with service credits when clients are on the XBIT/OS framework. Go-to-market is sales-led, combining enterprise field sales, inside sales, a complimentary IT Health Check lead-generation tool, and a $1,000 referral program. The company remains entirely founder-owned (no disclosed VC/PE backing), employs 11-50 people, and was recognized on the Channel Futures MSP 501 Award in 2021.
Xterra Inc firmographics
Firmographics- Name
- Xterra Inc
- Legal name
- Xterra Solutions, Inc.
- Website
- https://xterrasolutions.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Xterra Inc is a privately held San Francisco-based IT Managed Services Provider delivering fully managed and co-managed IT to mid-market and enterprise clients in financial services, legal, education, and government verticals across the Bay Area, using its proprietary XBIT/OS framework and NIST-based security approach.
- Ownership category
- akta.pro rank
Xterra Inc industry classification
Industry- Product category
- IT Managed Services
- NAICS
- Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Management Services (8741)
- akta.pro primary industry
- IT Service Management (ITSM) Platforms (HDAEALAA)
- akta.pro secondary industries
- Service Catalog, Request Fulfillment & Self-Service Portals (BPAEAJAI), IT Asset Management (ITAM) Platforms (HDAEALAD), Extended Detection & Response (XDR) (HDADAEAB)
Keywords
Where Xterra Inc is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Xterra Inc business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Managed IT Services: Recurring managed services revenue based on user-based pricing model. Services include fully managed IT and co-managed IT options with predictable monthly/annual billing.
- Professional Services and Projects: Scoped IT projects including network design, cloud migrations, office moves, and infrastructure upgrades billed separately from recurring managed services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | User-based Managed IT Services |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Xterra Inc product offering
Product offeringCore offering
Xterra is a managed IT services provider delivering fully managed IT and co-managed IT services to San Francisco Bay Area businesses. Its portfolio combines a 24x7 Service Desk, Monitoring & Operations, Subject Matter Expert consulting (vCIO/vCISO), Cloud Service Management, and Infrastructure & End-User Security under a recurring subscription model. Service delivery is built on the proprietary XBIT/OS lifecycle management framework and an ITIL-based service delivery process aligned with the NIST Cybersecurity Framework.
Product overview
Xterra Inc is an IT Managed Services Provider (MSP) offering a unified managed services portfolio built around its core IT Managed Services platform. The offering combines 24×7 Service Desk, 24×7×365 Monitoring & Operations, Subject Matter Experts (vCIO/vCISO services), Cloud Service Management, and Infrastructure and End-User Security as interconnected service modules. Clients can access fully managed IT or co-managed IT services, with add-on offerings including a Complimentary IT Health Check assessment and a New Client Referral Program. The company operates primarily in the San Francisco Bay Area with over 10 years of experience serving local businesses.
Differentiator
Problem solved
Functional benefit
Brands
- XBITOS (Xterra Business IT Optimization System): Proprietary technology lifecycle management framework used by Xterra for IT optimization and service delivery.
Quantifiable outcome
- 90-day money-back guarantee ensures zero-risk trial
- +2 more outcomes
Companies that use Xterra Inc
Customer profileNamed customers10 records
Segments4 records
Ideal customer profiles3 records
Xterra Inc technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
Feature3 records
Xterra Inc partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core.
- MicrosoftcoreTechnology partnership for Microsoft 365, Azure, and related Microsoft cloud platforms. Xterra provides implementation, management, and security services for Microsoft environments.
- ApplecoreApple Consultants Network member (ACN #2043744) providing Apple device management and support services.
- BarracudacoreSecurity technology partnership for firewall, email security, and network protection solutions.
- VMwarecoreVirtualization and cloud infrastructure partnership for VMware-based environments.
- CiscocoreNetworking and security partnership for Cisco networking equipment and security solutions.
- GooglecoreGoogle Workspace and Google Cloud partnership for productivity and cloud services.
- VeeamcoreBackup and data management partnership using Veeam solutions for backup monitoring and management.
- Hewlett Packard EnterprisecoreHardware and infrastructure partnership for HPE servers and enterprise solutions.
- Palo Alto NetworkscoreAdvanced cybersecurity partnership for next-generation firewall and security platform solutions.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
Xterra Inc competitors and assessment
Company assessmentDirect peers
- NetGain Technologies: NetGain Technologies is a managed IT services and cybersecurity firm serving SMB and mid-market clients with fully managed IT, co-managed IT, and vCIO consulting — a near-direct analog to Xterra's service stack and target customer.
- Ntiva: Ntiva is a US-based managed IT services and cybersecurity provider serving SMB and mid-market organizations with fully managed and co-managed IT, cloud, and security offerings — closely overlapping Xterra's product, customer, and go-to-market model.
- Corsica Technologies: Corsica Technologies is a managed IT and cybersecurity MSP focused on compliance-driven mid-market and regulated industries — directly comparable to Xterra's NIST-aligned security approach and financial/legal/government client mix.
- Impact Networking: Impact Networking delivers managed IT, cybersecurity, and cloud services to mid-market and enterprise clients across the US, mirroring Xterra's subscription-based managed services and security-first positioning.
- Marco Technologies: Marco Technologies provides managed IT, cybersecurity, cloud, and print/document services to mid-market organizations across multiple US regions — a comparable size and product set to Xterra with similar co-managed and fully managed options.
- Dataprise: Dataprise is a national managed IT services and cybersecurity provider with a comparable mix of fully managed IT, co-managed IT, 24x7 service desk, and vCIO services targeting mid-market — directly competitive with Xterra across its core portfolio.
Broad incumbents
- DXC Technology: DXC Technology is a global IT services and managed infrastructure provider offering workplace, security, and cloud managed services to enterprise customers, overlapping Xterra's service desk, cloud, and security practice areas at a much larger scale.
- Computacenter: Computacenter is a large European-headquartered IT infrastructure and managed services provider serving enterprise clients globally; it competes for the same mid-market/enterprise managed services and security deals that Xterra targets, though at materially greater scale.
Regional players
- Switchfast Technologies: Switchfast Technologies is a Chicago-based MSP offering fully managed IT, co-managed IT, cybersecurity, and cloud services to mid-market clients — directly comparable in product mix and customer segment to Xterra, but operating in a different US region.
- ITFreedom: ITFreedom is a regional managed IT services provider serving small and mid-sized businesses in the US Pacific Northwest with co-managed IT, security, and cloud services — a comparable operating model to Xterra but in an adjacent rather than overlapping geography.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Xterra Inc social profiles
Digital presenceXterra Inc financial estimates
Financial estimateRevenue estimate
Valuation estimate
Xterra Inc leadership team
Management profileNumber of profiles
Profiles4 records
Xterra Inc funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Xterra Inc M&A and investment
M&A and investmentM&A
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Xterra Inc
What does Xterra Inc do?
Xterra is a managed IT services provider delivering fully managed IT and co-managed IT services to San Francisco Bay Area businesses. Its portfolio combines a 24x7 Service Desk, Monitoring & Operations, Subject Matter Expert consulting (vCIO/vCISO), Cloud Service Management, and Infrastructure & End-User Security under a recurring subscription model. Service delivery is built on the proprietary XBIT/OS lifecycle management framework and an ITIL-based service delivery process aligned with the NIST Cybersecurity Framework.
Is Xterra Inc a public or private company?
Xterra Inc is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Xterra Inc founded?
Xterra Inc was founded in 2014. It employs 11 to 50 people.
Where is Xterra Inc based?
Xterra Inc is headquartered in San Francisco, United States, in the North America region.
How does Xterra Inc make money?
Two revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services and Projects.
Who are Xterra Inc's main competitors?
Direct peers on record are NetGain Technologies, Ntiva, Corsica Technologies, Impact Networking, Marco Technologies and Dataprise. Broad incumbents are DXC Technology and Computacenter. Regional players are Switchfast Technologies and ITFreedom.
Does Xterra Inc have an API?
No public API is recorded for Xterra Inc.
What industry is Xterra Inc in?
Xterra Inc's product category is IT Managed Services. Its primary akta.pro industry code is HDAEALAA, IT Service Management (ITSM) Platforms, with a secondary code of BPAEAJAI, Service Catalog, Request Fulfillment & Self-Service Portals. Its NAICS code is 541512 and its SIC code is 7370.