Expera

What Expera does

Expera Information Technology Inc. is a privately held Canadian managed IT services and cybersecurity provider founded in 1996 by CEO Vince Fung in Calgary, Alberta (originally as Debian IT, rebranded to Expera IT in 2022). The company delivers a six-pillar service catalogue — Managed IT Solutions (24x7 support and infrastructure management), Co-Managed IT Services, Modern Workplace (Microsoft 365, Teams, SharePoint), Managed Cybersecurity (AI-based Fortify I.T. endpoint protection, 24x7 SOC, NINJIO awareness training), Intelligent Cloud Solutions (Azure, AWS, Windows Virtual Desktop, private cloud), and IT Strategy and Advisory — augmented by a Microsoft 365 Copilot Rapid Adoption Program for SMBs and virtual Chief Security Officer (vCSO) services. Underlying technology is a Microsoft-centric stack delivered through Gold Partner status, with integration layers across Fortinet, Datto, Acronis, Citrix, VMware, Cisco, Veeam, Lenovo, Dell EMC, and Adobe. The company operates five Canadian locations (Calgary HQ, Toronto, Vancouver, Red Deer, and a Network Operations Center in Sydney NS) and reports international partnerships in the USA, South America, and Europe.

Revenue is generated through subscription-based flat-rate monthly managed IT contracts bundled with project-based and advisory work (IT roadmaps, vCSO engagements, cloud migrations, Copilot adoption). The go-to-market is sales-led and consultation-based: prospective SMB and mid-market clients request quotes tied to user counts, compliance requirements, and existing IT environment. Marketing combines content (blog, ebooks including "101 Ways to Get Hacked"), webinars, industry events (DattoCon, TCN Worldwide, FEI Edmonton), referral programs, partner co-marketing, and organic SEO. Customer concentration is intentionally diversified across verticals — Energy, Legal, Construction, Accounting/Financial, Engineering/Architecture, Manufacturing, Retail, Cannabis, Non-Profit, and Government — with public feedback citing 20+ year client relationships, indicating meaningful contract duration and recurring revenue characteristics typical of the managed services model.

Name

Expera

Legal name

Expera Information Technology Inc.

Website

https://experait.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

51–100 employees

Short description

Expera is a Calgary-based Canadian managed IT services and cybersecurity provider delivering 24x7 support, cloud, modern workplace, and cybersecurity to SMBs and mid-market firms across multiple verticals, with a Microsoft-centric technology stack and five Canadian offices.

Ownership category

akta.pro rank

Product category

Managed IT Services and Cybersecurity

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Custom Computer Programming Services (541511), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)

akta.pro secondary industries

Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Backup & DR Software Implementation & Managed Platforms (BPAEALAI), Cloud DR, Backup & Business Continuity (BPAEACAJ)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud migration solutions
• Modern workplace solutions
• IT strategy advisory

Headquarters

HQ city

Calgary

HQ country

Canada

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Managed IT Services: The company generates recurring monthly revenue through flat-rate managed IT services pricing. Services include 24x7 support, maintenance, infrastructure management, cybersecurity, cloud solutions, and modern workplace services under one predictable monthly investment.
2. Professional Services: IT Strategy and Advisory, vCSO Services, and project-based implementations for technology roadmaps and digital transformation

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Expera delivers 24x7 managed IT support, infrastructure management, and managed cybersecurity services to Canadian businesses, complemented by Microsoft 365-based modern workplace enablement, Azure/AWS cloud advisory and migration, and strategic IT advisory. Services are sold under a flat-rate monthly pricing model that bundles support, cybersecurity, and cloud into one predictable fee, and include add-on offerings such as vCSO (Virtual Chief Security Officer) services, a Microsoft 365 Copilot Rapid Adoption Program, and a free Cybersecurity Risk Assessment for businesses with 7+ users.

Product overview

Expera is a Canadian IT managed services provider (MSP) offering a portfolio of managed IT services organized around six core pillars: Managed IT Solutions (24×7 support and infrastructure management), Co-Managed IT Services (augmenting internal IT teams), Modern Workplace (Microsoft 365 and collaboration tools), Managed Cybersecurity Solutions (AI-powered endpoint protection, SOC, awareness training), Intelligent Cloud Solutions (Azure/AWS/private cloud migration), and IT Strategy and Advisory. These core services are supplemented by specialized add-on offerings including a Microsoft 365 Copilot Rapid Adoption Program for AI-enabled productivity, vCSO Services for virtual CISO coverage, and a free Cybersecurity Risk Assessment tool. Expera delivers its services on a flat-rate monthly pricing model with no surprise fees, and publishes educational resources including an AI Adoption Guide and the book '101 Ways to Get Hacked.'

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Solutions 24x7 world-class IT support, maintenance, and infrastructure management for businesses — covering monitoring, troubleshooting, patch management, and help desk — sold as the core managed services pillar of Expera's portfolio.
• Co-Managed IT Services Collaborative IT services that work alongside a client's existing internal IT team, providing supplemental expertise, additional coverage, and specialized skills to augment internal IT capacity.
• Modern Workplace Workforce enablement services centered on Microsoft 365, Microsoft Teams, SharePoint, and Windows Virtual Desktop; empowers organizations to communicate, collaborate, and work from anywhere securely.
• Managed Cybersecurity Solutions Comprehensive managed security services including AI-based Fortify I.T. endpoint protection, 24x7 Security Operations Center, NINJIO-powered cybersecurity awareness training, firewall and email security, and incident response; designed to protect businesses from cyber threats, data breaches, and ransomware.
• Intelligent Cloud Solutions Cloud advisory and migration services using Microsoft Azure, AWS, Windows Virtual Desktop, and private cloud; helps businesses migrate workloads, modernize infrastructure, and optimize cloud spending.
• IT Strategy and Advisory Services Strategic consulting that helps businesses build IT roadmaps, technology strategies, and digital transformation plans aimed at creating competitive advantage through technology.
• Microsoft 365 Copilot Rapid Adoption Program for SMBs Guided adoption program that helps small and medium businesses safely implement and use Microsoft 365 Copilot AI features, supporting AI-driven productivity, automation, and decision-making workflows.
• vCSO Services Virtual Chief Security Officer services that provide executive-level cybersecurity leadership, risk management, and security framework development for organizations without a full-time CISO.
• Cybersecurity Risk Assessment Diagnostic cybersecurity service that simulates a real breach, exposing password hygiene, email security, system configurations, and external vulnerabilities for businesses with 7+ users, with the output positioned as a lead-in to a managed security engagement.

Quantifiable outcome

• Proactive monitoring prevents costly downtime - potential thousands in lost revenue per day of outage
• +1 more outcomes

Named customers4 records

Segments12 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability5 records

Feature8 records

Partnerships

Six partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationMicrosoft Gold Certified Partner, demonstrating expertise and capability in Microsoft technologies including Microsoft 365, Azure, and related enterprise solutions. Expera is recognized as a Microsoft partner delivering solutions based on Microsoft's technology stack.
• DattocoreTechnology or IntegrationDatto is a key partner for secure backups and business continuity solutions. Expera attends DattoCon annually and utilizes Datto's backup and continuity technology to protect client businesses.
• FortinetcoreTechnology or IntegrationFortinet cybersecurity partner providing AI-Based Fortify I.T. Endpoint Protection managed by Expera's 24x7 Security Operations Center team
• Shaw BusinessminorChannel Partner/ Reseller/ DistributorShaw Business Certified Partner for telecommunications and connectivity solutions
• AcroniscoreGTM or Marketing Partner#TeamUp partnership with Acronis as CyberFit partner and Proud Data Backup Partner of Calgary. Expera hosts events with Acronis including hockey events at the Scotiabank Saddledome.
• Gary PicaminorOthersMSP legend and moderator who facilitated Expera CEO Vince Fung's panel at DattoCon. Represents thought leadership network in MSP community.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Regional players

• ThinkOn: Canadian cloud managed services and data protection provider offering managed infrastructure, backup/DR, and security to Canadian organizations — comparable in cloud-managed and backup/DR service lines, primarily Canadian footprint.
• Scalar Decisions (now part of CDW): Canadian IT solutions and managed services firm (now part of CDW Canada) offering managed IT, security, and infrastructure services across Canada — comparable Canadian MSP capability set.

Direct peers

• Sherweb: Canadian cloud and managed services provider focused on Microsoft cloud, cybersecurity, and managed IT for SMBs and MSP partners — highly comparable Microsoft-centric managed services positioning.
• ProServeIT: Canadian Microsoft-focused managed services and cloud provider delivering managed IT, Microsoft 365, Azure, and security services to SMBs and mid-market — directly comparable in Microsoft-centric managed services delivery.
• OnX Enterprise Solutions: North American managed services and cloud provider with strong Canadian presence, delivering managed IT, cloud migration, and security services to mid-market and enterprise — comparable managed-services delivery model.
• Bulletproof (a GLI company): North American managed security and IT services provider specializing in cybersecurity, compliance, and managed IT — closely comparable in the cybersecurity and managed-IT bundle for regulated SMBs.
• Long View Systems: Canadian-headquartered hybrid IT and managed services provider with offices across Western and Eastern Canada, offering managed IT, cloud, and security services to mid-market and enterprise — closely comparable geographically and in service mix.
• Compugen: One of Canada's largest IT solution providers and MSPs, delivering managed IT, cloud, and cybersecurity services to Canadian businesses across multiple provinces — a direct Canadian MSP peer with comparable service portfolio.

Broad incumbents

• CDW Canada: Canadian arm of CDW, a large North American IT solutions and managed services provider offering cloud, security, and managed IT to mid-market and enterprise customers — overlapping with Expera's SMB/mid-market offerings but at significantly larger scale.
• Softchoice: Toronto-headquartered technology solutions and managed services provider serving Canadian and North American organizations with cloud, security, and IT advisory — broader portfolio but overlapping managed IT and cybersecurity services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/experait
• Facebookfacebook.com/ExperaIT
• Xx.com/ExperaIT

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Expera