RTech

What RTech does

RTech Solutions is a Knoxville, Tennessee-based private wireless connectivity provider founded in 2018 that packages enterprise-grade hardware, multi-carrier cellular data, and technical support into a single fixed monthly subscription for small and medium-sized businesses. The company targets verticals including franchised retail and food service, hospitality, healthcare, education, government, transportation, and logistics, where reliable connectivity is operationally critical; it also serves named customers such as a major university, Fuzzy's Taco Shop, Kenco Logistics, a California county government, PCN (Petroleum Communication Network), Hydro Ottawa, CJ's Closet, and an international airport. Its primary offerings include POTS Link (POTS line replacement), Connectivity Bundles (5G/LTE primary and failover internet), the Out of Band Management Kit, 5G/LTE Data Plans, and the Cloud Data Platform.

The RTech platform integrates cellular connectivity from all major U.S. carriers (Verizon, T-Mobile, AT&T, and U.S. Cellular) with Cradlepoint enterprise hardware endpoints (IBR200, E3000, W1850) and a proprietary Cloud Data Platform. The platform provides a single-pane-of-glass management layer that enables cross-carrier data pooling, real-time usage analytics, remote policy and threat controls, and unified billing across devices and locations. Smart SIM technology allows real-time carrier switching, and the platform delivers automated LTE/5G failover designed to maintain 99.99% uptime for mission-critical systems. The architecture is positioned to capitalize on the FCC-mandated retirement of legacy POTS copper lines by offering turnkey wired-equivalent replacements.

RTech operates on a recurring subscription revenue model with contract terms of 12 to 36 months and bundle pricing that combines hardware, data, and support; for example, POTS Link is priced at $26-$30 per line per month versus $65-$100 for traditional POTS copper lines, and the OOBM Kit lists at $348 per device per year. The company sells exclusively through a channel partner ecosystem comprising Resellers, Master Agents (including TBI and Telarus), Carrier partners, and Technology partners, supported by an inside sales team and a dedicated partner management function. Marketing is concentrated on content (blog, whitepapers, case studies) and targeted industry events such as ITEXPO and the National Restaurant Association Show. The channel-first distribution model and partner residual economics are designed to drive multi-year recurring revenue scale without a proportional direct sales force.

Name

RTech

Legal name

RTech Solutions

Website

https://getrtech.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

RTech Solutions, founded in 2018 in Knoxville, Tennessee, bundles Cradlepoint hardware, multi-carrier 5G/LTE data, and 24/7 tech support into a single subscription. It serves small and medium-sized businesses in hospitality, healthcare, education, and franchised retail via an exclusive channel partner network.

Ownership category

akta.pro rank

Product category

Managed Wireless Connectivity Services

NAICS

Telecommunications Resellers and Agents for Wireless Telecommunication Services (51712), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Radiotelephone Communications (4812)

akta.pro primary industry

IP Transit & Internet Backbone (Tier-1/2, peering, DIA) (HDAIAEAA)

Keywords

• Wireless connectivity services
• POTS line replacement
• 5G LTE data plans
• Managed connectivity solutions
• Network failover services

Headquarters

HQ city

Knoxville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Solutions-as-a-Service Bundles: RTech's primary revenue stream is bundled monthly subscriptions that combine hardware, cellular data, and tech support into a single fixed monthly cost. Solutions include POTS Link, Connectivity Bundles (Primary/Failover), Out of Band Management Kit, and 5G/LTE data plans. The OpEx-friendly model appeals to SMBs avoiding large capital expenditures. Contract terms range from 12 to 36 months.
2. 5G & LTE Data Plans: RTech sells cellular data plans ranging from 300 MB to 10 GB per month, with bulk data options from 50 GB to 1 TB available for enterprise customers. Data plans support cross-carrier pooling and can be shared across multiple devices and locations under a single account.
3. Partner Program Revenue Share: RTech enables channel partners (Resellers, Master Agents, Carriers, Technology partners) to sell bundled connectivity solutions. Partners earn commissions, residual revenue, and increased customer LTV through the program. RTech's focus on generating easy residual revenue for partners drives channel growth.
4. Hardware Sales (Bundled): Enterprise-grade Cradlepoint hardware is bundled as part of RTech's solutions. Hardware includes IBR200 endpoints, routers, and related equipment sold as part of the all-in-one service bundle rather than as standalone hardware purchases.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

RTech Solutions is a single-source provider for LTE and 5G all-in-one Solutions-as-a-Service, bundling enterprise-grade Cradlepoint hardware, major U.S. carrier cellular data, 24/7 tech support, and a proprietary Cloud Data Platform into a single fixed monthly subscription. Core offerings include POTS Link for POTS line replacement, Connectivity Bundles for primary/failover internet, an Out of Band Management Kit, 5G/LTE Data Plans with cross-carrier pooling, and Smart SIMs. Distribution is exclusively through a partner channel of Resellers, Master Agents, Carriers, and Technology partners.

Product overview

RTech Solutions is a bundled wireless connectivity provider offering Solutions-as-a-Service that combine enterprise-grade hardware (primarily Cradlepoint endpoints), major U.S. carrier data (5G/LTE across Verizon, AT&T, T-Mobile, and U.S. Cellular), and full-stack technical support in a single fixed monthly package. The core product portfolio consists of POTS Link (LTE-based POTS line replacement), Connectivity Bundles (5G/LTE primary/failover internet), the Out of Band Management Kit (remote network device access), 5G & LTE Data Plans (pooled cross-carrier data), and the Cloud Data Platform (centralized management and monitoring dashboard). Smart SIMs and the Life Safety Communication Kit serve as specialized add-on offerings. All solutions are sold exclusively through a partner channel and are designed for small and medium-sized businesses across verticals including hospitality, healthcare, education, retail, and manufacturing.

Differentiator

Problem solved

Functional benefit

Brands

• POTS Link: An all-in-one LTE solution for replacing legacy POTS (Plain Old Telephone Service) lines. Converts analog phone line signals to wireless LTE/5G connections with cloud monitoring, managed support, and cross-carrier data pooling.

Products and services

• POTS Link An all-in-one LTE-based solution that converts legacy analog POTS (Plain Old Telephone Service) line wiring into a wireless LTE/5G connection, replacing copper phone lines for voice, fax, elevators, fire alarms, ATMs, POS, and other devices with a cloud-managed, 5G-ready alternative. Supports up to 8 concurrent lines per kit.
• Connectivity Bundle (Primary / Failover Internet) A 5G/LTE Primary and Failover Internet solution providing always-available fixed wireless connectivity with automated failover for business operations. Includes Cradlepoint hardware, multi-carrier data pooling, and is designed to deliver 99.99% uptime for operationally-critical systems.
• Out of Band Management Kit (OOBM) An all-in-one remote network management solution enabling secure access, management, and troubleshooting of network devices from anywhere, even when the primary in-band network is down. Built on Cradlepoint IBR200 endpoint with LTE connectivity, all cables, and unlimited data, replacing costly truck rolls.
• 5G & LTE Data Plans Optimized cellular data plans supporting 5G and LTE across all major North American carriers (Verizon, AT&T, T-Mobile, U.S. Cellular), with cross-carrier data pooling, shared data across devices and networks, and no overage fees. Plans range from 300 MB to 10 GB, with bulk options up to 1 TB for enterprise customers.
• Cloud Data Platform (CDP) A network- and device-agnostic cloud management platform providing single-pane-of-glass visibility and control over multiple networks and carriers. Enables real-time data usage monitoring, cross-carrier data pooling, secure private networks, filtered content and policy control, threat protection, and remote tech support access.
• Smart SIMs Multi-carrier SIM card technology enabling real-time carrier switching and pay-per-use data consumption, with multiple carriers accessible through a single SIM card so devices connect to the best available network without manual intervention.
• Life Safety Communication Kit An all-in-one emergency communication line replacement solution that connects life safety and fire alarm systems over LTE networks, replacing traditional POTS copper lines with a dependable wireless connection for critical safety applications such as fire panels and emergency call boxes.

Quantifiable outcome

• Cost savings of 20-50% on POTS line replacement compared to traditional copper lines ($65-100/month traditional vs. $26-30/month POTS Link)
• +6 more outcomes

Named customers8 records

Segments8 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• KajeetcoreChannel Partner/ Reseller/ Distributor · 13 April 2022Kajeet was added to the RTech Solutions Global Alliance Partner Network (RSGAPN) in April 2022. As an alliance partner, Kajeet resells POTS Link to help schools and universities transition legacy copper POTS lines to LTE. Kajeet provides secure, reliable, and controlled wireless experiences to nearly 3,000 businesses, schools, and governments. This partnership extends RTech's reach into the education vertical.
• TBI (Telecommunications Business, Inc.)coreChannel Partner/ Reseller/ Distributor · 6 May 2020TBI, the nation's leading technology brokerage firm, announced a partnership with RTech Solutions in May 2020 to provide channel partners nationwide access to cutting-edge connectivity technology solutions in a bundled, as-a-service format. TBI serves as a preferred Master Agent for RTech, enabling its network of sub-agents to resell RTech connectivity solutions.
• CradlepointcoreTechnology or IntegrationRTech partners with Cradlepoint to supply customers with enterprise-grade wireless edge hardware. Cradlepoint is a pioneer in cloud-delivered LTE and 5G wireless edge solutions. RTech uses Cradlepoint endpoints (IBR200, E3000, W1850) in its bundled solutions including POTS Link, Connectivity Bundles, and OOBM kits. The partnership provides hardware, NetCloud Service for IoT, and continuous software updates.
• RCN TechnologiescoreStrategic or Co-development PartnerRCN Technologies is RTech's parent/affiliate company. RTech co-founder Geoff Yearack came from RCN Technologies, and Scott Swisher previously worked at RCN Technologies for over five years before joining RTech as General Manager. RTech Solutions was inspired by a conversation between market leaders at RCN Technologies. The partnership provides engineering, technology development, and operational support infrastructure.
• VerizoncoreTechnology or IntegrationVerizon is one of the major North American wireless carriers that provides cellular data services within RTech's bundled solutions. RTech has relationships with all major North American carriers, enabling customers to choose the best carrier for each device. Verizon's 5G and LTE networks are part of RTech's cross-carrier pooling platform.
• T-MobilecoreTechnology or IntegrationT-Mobile is one of the major North American wireless carriers providing data services within RTech's bundled solutions. RTech's platform provides coverage for 200+ million U.S. residents through partnerships with all major carriers including T-Mobile.
• AT&TcoreTechnology or IntegrationAT&T is one of the major North American wireless carriers that provides cellular data services within RTech's bundled solutions. RTech works with all major U.S. carriers to offer customers the best data plans available with cross-carrier pooling.
• U.S. CellularcoreTechnology or IntegrationU.S. Cellular is one of the major North American wireless carriers providing cellular data services within RTech's bundled solutions. RTech provides cross-carrier pooling across all four major carriers including U.S. Cellular for optimal coverage.
• RCNminorChannel Partner/ Reseller/ DistributorRCN is listed as a key partner in RTech's Partner Locator. RCN works with RTech as a channel partner to provide connectivity solutions to customers.
• NetwolvesminorChannel Partner/ Reseller/ DistributorNetwolves is listed as a key partner in RTech's Partner Locator tool. Netwolves is a managed services provider that resells RTech connectivity solutions to its customer base.

Scale indicators6 records

Recent moves6 records

Expansion highlights7 records

Others

• Telarus: Telarus is a preferred Master Agent for RTech and one of the largest technology brokerage firms in the U.S. While not a direct product competitor, it sits in the same channel ecosystem and influences which connectivity providers sub-agents bring to market.

Direct peers

• MetTel: MetTel is a direct competitor offering POTS line replacement (POTS Replacement by MetTel), bundled SD-WAN, and managed connectivity for SMB and enterprise, serving the same verticals (healthcare, government, education) as RTech with a similar channel-and-direct hybrid model.
• Ooma: Ooma's Enterprise business (including Ooma AirDial for POTS replacement) competes directly with RTech's POTS Link by offering all-in-one wireless replacement for copper lines at SMB and branch-office price points, targeting the same FCC sunset-driven migration.
• Mushroom Networks: Mushroom Networks competes in cellular failover and internet bonding for SMB and branch locations, overlapping directly with RTech's Connectivity Bundle. Its Truffle and Anna lines target the same retail, restaurant, and multi-site customer pain points around downtime.
• Peplink: Peplink competes with RTech's Connectivity Bundle by selling multi-carrier cellular routers (with SIM injectors and SpeedFusion bonding) for primary/failover enterprise internet. It targets the same SMB/branch failover use case with similar hardware-plus-data bundling.
• Netwolves: Netwolves is a listed RTech partner and managed services provider offering multi-carrier cellular connectivity, SD-WAN, and network management to enterprise customers. It competes in the same managed-wireless space and shares the channel-first distribution ethos.
• Kajeet: Kajeet is a channel partner that also resells competing secure wireless experiences to schools, governments, and businesses (nearly 3,000 customers). It overlaps RTech's education vertical and offers managed cellular data plans, making it both ally and competitor.

Broad incumbents

• Bandwidth Inc. Bandwidth is a larger communications platform offering POTS replacement (LinePro) and voice/SIP services to enterprises and channel partners. It competes with RTech's POTS Link and channel-driven model with broader portfolio scale.
• Digi International: Digi International offers enterprise cellular routers, IoT connectivity, and remote management solutions overlapping with RTech's connectivity and OOBM products. As a broader incumbent with global reach, it competes for similar failover and remote-site budgets.
• Cradlepoint (Ericsson): Cradlepoint is RTech's primary hardware partner but is now part of Ericsson and offers NetCloud Service with bundled cellular failover and connectivity management. As a much larger incumbent, it overlaps RTech's failover and pooled-data use cases while serving global enterprise directly.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/getrtech

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RTech