Scogo

What Scogo does

Scogo Networks Pvt. Ltd. is a Mumbai-headquartered B2B platform company founded in 2019 that provides an integrated technology services fulfillment platform for the post-manufacture lifecycle of IT hardware. The company serves hardware OEMs, system integrators, managed service providers, and enterprises across India, offering end-to-end coverage of warehousing, shipping, large-scale deployment, on-site field support, RMA/repair, and decommissioning/recycling services. Its platform combines ticket management, vendor management, project management, asset management, live engineer tracking, and financial reconciliation modules into a single system, supported by a physical network of 50+ warehouses and a partner network of 5,000+ technicians covering 15,000+ pin codes.

The technology backbone is an integrated ticket management and field service operations platform with modules including Scogo Wallet (payments and GST/TDS reconciliation), engineer live tracking, QR-based asset tags, multi-format/multi-lingual Statements of Work, digital sign-off, and tools/engineer mapping. The company offers self-serve access via cloud and Superwork web platforms, an Android mobile app, and a desktop application. ISO/IEC 27001 certification supports enterprise security requirements.

Scogo operates a hybrid revenue model combining subscription (Scogo Care Pack), usage-based (on-demand support tickets, pay-per-device warehousing), managed services (RMA/repair, decommissioning), and professional services (large-scale deployment). Go-to-market is driven through direct enterprise field sales targeting OEMs and large enterprises, supplemented by a channel partner model that onboards individual technicians. Pricing is quote-based and not publicly disclosed. The company has not disclosed revenue figures, funding rounds, or institutional investors, and appears to be founder-led and bootstrapped.

Name

Scogo

Legal name

Scogo Networks Pvt. Ltd.

Website

https://scogo.in

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

51–100 employees

Short description

Scogo Networks is a Mumbai-based B2B platform providing integrated field service management for hardware OEMs, system integrators, MSPs, and enterprises across India, combining warehousing, deployment, on-site support, RMA, and decommissioning via a 5,000+ technician network covering 15,000+ pin codes.

Ownership category

akta.pro rank

Product category

Field Service Management Software

NAICS

Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Facilities Management Services (541513)

SIC

Services-Prepackaged Software (7372), Services-Management Services (8741), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)

akta.pro secondary industry

CRM Managed Services & Support (BPAEAGAD)

Keywords

• Field service management
• Hardware lifecycle services
• IT asset management
• RMA processing services
• Warehouse as a service

Headquarters

HQ city

Mumbai

HQ country

India

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Field Service Support Subscriptions: Scogo Care Pack subscription model providing 24x7 support, SLA-backed tickets, and discounts on spare parts with monthly postpaid billing.
2. On-Demand Support: Pay-as-you-go model for support tickets with NBD (Next Business Day) response, prepaid payment model.
3. Warehousing as a Service: Pay-per-device model for hardware storage, staging, compliance, insurance, security, and digital live inventory management.
4. Decommissioning & Recycling Services: PAN India decommissioning, reverse logistics, and e-waste recycling services for out-of-warranty tech assets.
5. RMA, Repair & Return Services: Ready-to-use RMA, repair and return processes with spare center management and reverse logistics for hardware companies.
6. Large Scale Deployment Services: Managed deployment of technology devices throughout India including planning, execution, and digital reporting.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Scogo provides a SaaS-based service management platform that delivers end-to-end field service fulfillment for technology hardware across India, covering warehousing, shipping, deployment, on-site support, RMA/repair, and decommissioning/recycling. The platform unifies ticket management, project management, field engineer tracking, vendor management, and financial reconciliation on a single system backed by a network of 15,000+ pin codes, 50+ warehouses/spare centers, and 5,000+ technicians. Primary customers are hardware OEMs, system integrators, managed service providers, and enterprises managing after-sales service operations for ICT products.

Product overview

Scogo is an integrated technology services fulfillment platform offered as a platform-plus-modules architecture. The core Scogo Platform provides unified software for ticket management, vendor management, project management, and asset lifecycle management, while specialized modules include Warehousing & Shipping (Warehouse-as-a-Service), Deployment at Scale, On-Site Field Support, RMA/Return/Repair, Decommission & Recycle, Scogo Wallet, Managed Technical Helpdesk, and Scogo LearnX. The platform enables Hardware OEMs, System Integrators, Managed Service Providers, and Enterprises to manage technology hardware storage, staging, shipping, deployment, support, and decommissioning across India through a network of over 15,000 pin codes.

Differentiator

Problem solved

Functional benefit

Brands

• Scogo LearnX: Cross-skilling and up-skilling initiative for technicians, offering training to broaden skill sets and increase earning potential.

Products and services

• Scogo Platform Integrated technology services fulfillment SaaS platform unifying ticket management, project management, vendor management, field engineer tracking, asset management, and financial reconciliation for after-sales service operations. Used by hardware OEMs, system integrators, MSPs, and enterprises managing field services across India.
• Warehousing & Shipping (Warehouse-as-a-Service)

Quantifiable outcome

• Scale without Overhead - Avoid high initial capital expenditure for warehouse infrastructure
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature10 records

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Servify: India-headquartered device lifecycle management platform offering device protection, after-sales service orchestration, and OEM-facing technology. Directly comparable to Scogo in targeting Hardware OEMs and managing the post-sale experience across India.
• Onsitego: India-based extended warranty and after-sales service provider for electronics and appliances. Comparable to Scogo in serving OEMs/enterprises with field service, repair, and warranty fulfillment across India, though with stronger consumer-facing branding.
• OneAssist: India-based device protection and after-sales service company for consumer electronics and financial products. Comparable to Scogo in operating field service networks for OEMs and retailers, with overlap in the device lifecycle management value chain.
• ServiceMax: Field service management software platform (owned by GE Digital/PTC) for asset-centric industries including IT hardware, medical devices, and industrial equipment. Directly comparable to Scogo's platform module on enterprise FSM functionality.
• Praxedo: Cloud-based field service management software for workforce scheduling, job tracking, and field operations. Comparable to Scogo's SaaS platform for technical field service operations, particularly for utility, telecom, and IT hardware service use cases.

Broad incumbents

• Brightstar Corp. Global device lifecycle services company providing warehousing, distribution, reverse logistics, and value-added services for mobile and IT OEMs. Comparable to Scogo's warehousing, deployment, RMA, and decommissioning modules at much larger global scale.
• ServiceNow Field Service Management: Enterprise-grade FSM software suite from ServiceNow covering work order management, dispatch, and technician scheduling. Comparable to the SaaS layer of Scogo's platform, though Scogo additionally delivers the physical services rather than just the software.
• Salesforce Field Service: Cloud-based field service management platform from Salesforce (including ClickSoftware assets) for scheduling, mobile workforce, and asset management. Comparable to Scogo's platform on the FSM software dimension, with Scogo offering bundled physical service delivery in India.
• Freshworks (Freshservice): India-founded IT service management and helpdesk platform with field service capabilities. Comparable to Scogo's ticket management and managed helpdesk offering, though Freshworks is broader in ITSM scope and software-only.

Emerging players

• GoWarranty: India-based extended warranty and device protection platform for consumer electronics. Comparable to Scogo in the device after-sales service layer, though more consumer-focused and narrower in industrial/OEM offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@scogonetworks2270
• Facebookfacebook.com/ScogoNetworks
• LinkedInlinkedin.com/in/scogonetworks
• Instagraminstagram.com/scogonetworks?igshid=YmMyMTA2M2Y=
• Xx.com/scogonetworks

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Scogo