AIS Inc

What AIS Inc does

AIS Inc. (legal name: All Information Services, Inc.) is a privately held, full-service managed IT services provider founded in 2001 and headquartered in Oakbrook Terrace, Illinois. The company delivers managed IT, consulting, and packaged technology solutions to more than 1,000 clients across small and mid-sized businesses, local government, K-12 school districts, non-profits, and medium-to-enterprise organizations, with operational reach extending from Chicagoland into the broader U.S.A. and Europe.

The firm's technology stack is organized around the AIS Labs product suite, which bundles a cloud-based SIEM, network monitoring system (NMS), managed firewall, backup and disaster recovery (BDR), managed VoIP (built on Asterisk and hosted in AWS with Twilio SIP trunks), and XDR (with MITRE ATT&CK detection). These products are wrapped into all-inclusive managed services (per-workstation and per-server subscriptions, 24/7 ITIL helpdesk, endpoint management via Kaseya VSA and Bitdefender, vendor management, and IT administrative services) and a consulting practice covering project management, escalation support, network design, cloud migration, AV/UC deployment, IT strategy, and staff augmentation. AIS monetizes primarily through recurring monthly per-device managed service subscriptions, supplemented by project-based consulting, block-hour support packages, and hardware/software resale.

Go-to-market is sales-led, combining an outbound Account Executive team with an inbound inside-sales motion (844-AIS-LABS phone line and contact forms). Delivery is anchored by a 24/7 Network Operations Center that performs remote monitoring, remediation, and escalation, with on-site service infrastructure technicians for cabling and hardware work. AIS holds no disclosed external funding, operates without a parent entity, and reports a workforce of approximately 51-100 employees with average tenure near five years. The legal entity is an Illinois corporation doing business as AIS and AIS Labs.

Name

AIS Inc

Legal name

All Information Services, Inc.

Website

https://aislabs.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

51–100 employees

Short description

AIS Inc. (All Information Services, Inc.) is a privately held, Chicagoland-based managed IT services provider delivering managed services, consulting, and packaged security, networking, and VoIP solutions (AIS Labs) to 1,000+ small/mid-sized businesses, government, education, and non-profit clients across the U.S. and Europe.

Ownership category

akta.pro rank

Headquarters

HQ city

Oak Brook

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed services delivered on a fixed fee, block hours, or time and materials basis. Services include workstation, server, and network infrastructure support with 24/7 monitoring and helpdesk support. Revenue is recurring in nature as clients contract for ongoing services.
2. Professional Consulting Services: On-demand consulting and project-based support including IT upgrades, migrations, departmental IT budgets, and information security. Provided as hourly consulting or project-based engagements.
3. Technology Sales: Sales of technology solutions including hardware (firewall devices, BDR appliances), software, and related technology products as part of comprehensive IT solutions delivery.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

AIS Inc provides full-service managed IT services, technology solutions, and consulting to SMBs, government, schools, non-profits, and mid-market enterprises. The company delivers a product suite (AIS Labs) covering SIEM, NMS, VoIP, firewall, XDR, and backup/disaster recovery, alongside managed services (helpdesk, endpoint management, vendor management, IT administration) and project-based consulting (cloud migration, network design, IT strategy).

Product overview

AIS Inc is a full-service technology solutions firm providing a comprehensive portfolio of IT services and managed solutions. The core AIS Labs product suite includes technology offerings: AIS Managed VoIP (cloud phone system), AIS Managed NMS (network monitoring), AIS Managed SIEM (security information and event management), AIS Managed Firewall, AIS Managed XDR (extended detection and response), and AIS Managed BDR (backup and disaster recovery). These are complemented by managed services including Endpoint Management, Helpdesk Services, General IT Support, IT Managed Services, Vendor Management, and IT Administrative Services. Consulting services round out the portfolio with IT Project Management, IT Escalation Support, Office Audio Visual, IT Strategy & Planning, Network Solution Design, Cloud Migration, Data Recovery, Email Security, IT Staff Augmentation, and Infrastructure Cabling. The company operates primarily as a managed services provider (MSP) serving small to medium businesses, government, schools, and non-profits in the Chicagoland area and beyond.

Differentiator

Problem solved

Functional benefit

Brands

• AIS Labs: Proactive IT maintenance and security solutions including VoIP, NMS monitoring, SIEM management, and firewall services.
• AIS Managed Services
• AIS Managed BDR
• AIS Managed VoIP
• AIS Managed XDR

Products and services

• AIS Managed VoIP Cloud-based VoIP phone system built on Asterisk, hosted in AWS with geo-redundant availability zones, using Twilio SIP trunks. Offers unlimited domestic calls, mobile apps, voicemail-to-email with IBM Watson speech-to-text, auto attendant, and call recording for SMB and enterprise customers.
• AIS Managed NMS Network Monitoring System tracking performance, reliability, and configuration metrics for on-premise and cloud devices. Provides automatic network discovery, customizable alerting, and single pane of glass monitoring across all manufacturers and platforms.
• AIS Managed SIEM Cloud-based Security Information and Event Management platform providing real-time analysis of security alerts from network-connected devices and applications. Supports on-premise, cloud, and SaaS environments with threat detection and security incident response.
• AIS Managed Firewall Managed firewall solution with redundant hardware, VPN, IDS/IPS, and web filtering. Includes SD-WAN support, multi-VLAN, multi-WAN connectivity, and Google Safe Browsing/ClamAV integration.
• AIS Managed XDR Extended Detection and Response service providing automated compliance scanning and MITRE ATT&CK threat detection to harden devices securely across Windows, macOS, and Linux operating systems.
• AIS Managed BDR Backup and Disaster Recovery solution providing disk-to-disk backup with cloud backup options. Supports physical and virtual BDR appliances, server and desktop backups.
• Endpoint Management Automated remote device monitoring and management using Kaseya VSA and Bitdefender. Includes patch management, automated software installation, security event log capture, and anti-virus/anti-malware management.
• Helpdesk Services ITIL-standardized end-user support providing remote and on-site assistance, break/fix troubleshooting, maintenance and monitoring, and installation of hardware, software, and peripherals. Available 24/7 with live support.
• General IT Support Comprehensive maintenance and troubleshooting for IT infrastructure including hardware, software, networks, and security. Includes remote monitoring, help desk support, installation, security assessments, and disaster recovery services.
• Vendor Management Standardized vendor management services including subscription renewals, warranty replacement coordination, and project management for third-party vendor projects.
• IT Administrative Services Routine IT administrative tasks including backup/disaster recovery policies, security policies, employee onboarding/offboarding, IT inventory management, and stakeholder communication coordination.
• IT Managed Services All Inclusive Comprehensive managed IT services covering workstations, servers, and entire network infrastructure with monthly per-device service pricing.
• IT Project Management Project management services from conception to delivery covering onboarding, kickoff scheduling, discovery, preparation, testing, and environment documentation updates.
• IT Escalation Support High-level specialized IT support from subject matter experts for data integrity, network security, backup disaster recovery, server and critical infrastructure maintenance, and vendor coordination.
• Office Audio Visual Audio visual solutions including high-quality audio systems, video conferencing equipment, digital displays, and interactive whiteboards. Also covers projector installation, screen mounting, and Cisco WebEx setup.
• IT Strategy & Planning IT strategy consulting following ITIL framework covering high-level system design, budget planning, best practice planning, service report reviews, and critical event reporting.
• Network Solution Design Network infrastructure design services including physical/logical topology design, VLAN design, capacity planning, and best practices for wired and wireless devices.
• Cloud Migration Cloud migration services including Google Drive to Office 365 SharePoint migration, Dropbox migration, Gmail to GSuite migration, and Cloud to Azure Files data migration.
• Data Recovery Hard drive data recovery services including device shipping, encryption key handling, and return with prepaid shipping.
• Email Security Email security using Mimecast spam filtering and Titan for robust cloud-based email security against unwanted and malicious email.
• IT Staff Augmentation IT staff augmentation providing Tier 1, Tier 2, and Tier 3 engineers for on-site support on weekly or daily basis.
• Infrastructure Cabling Structured cabling design and installation, cable management, data center cabling, and fiber optic cabling options for connecting devices within technology systems.

Quantifiable outcome

• Gartner statistic: 90 percent of companies that experience a data loss will go out of business within two years
• +1 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability8 records

Feature6 records

Partnerships

Eight partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationAIS is a technology partner with Microsoft, offering Microsoft-based solutions including Azure, Microsoft 365, and related cloud services. AIS integrates Microsoft technologies into managed services offerings including SIEM, endpoint management, and cloud migration services.
• CiscocoreTechnology or IntegrationAIS is a Cisco partner providing networking solutions. Support staff includes CCIE (Cisco Certified Internetwork Expert) certified engineers for network design and implementation.
• VMwarecoreTechnology or IntegrationAIS is a VMware partner offering virtualization and cloud infrastructure solutions as part of managed services portfolio.
• KaseyacoreTechnology or IntegrationAIS uses Kaseya VSA for Remote Monitoring and Management (RMM) capabilities, enabling automated remote software installation, patch management, and endpoint management for client environments.
• BitdefendercoreTechnology or IntegrationAIS integrates Bitdefender antivirus/anti-malware protection as part of endpoint management solutions, providing advanced threat protection for client devices.
• TwiliocoreTechnology or IntegrationAIS VoIP platform connects to the public phone network using geo-redundant SIP trunks provided by Twilio for carrier-grade reliability.
• Amazon Web Services (AWS)coreTechnology or IntegrationAIS VoIP platform is hosted in Amazon Web Services with Geo-Redundant availability zones. AIS also supports Azure and cloud migration services.
• AsteriskcoreTechnology or IntegrationAIS selected Asterisk VoIP server software for its managed VoIP platform, described as perhaps the most mature and widely deployed VoIP server.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Dataprise: Mid-market managed IT services and security provider with national U.S. footprint serving SMB and enterprise clients. Directly comparable to AIS in service portfolio (managed services, security, helpdesk) and customer profile, though larger in scale.
• Ntiva: Managed IT services, cybersecurity, and cloud provider serving SMB and mid-market organizations. Comparable to AIS in offering breadth (managed services, SIEM-adjacent security, helpdesk) and recurring-revenue business model.
• Thrive: Managed services and cybersecurity provider with NextGen platform serving SMB and mid-market. Directly comparable to AIS Labs' managed SIEM/NMS/XDR approach and subscription-based managed services model.
• Marco Technologies: Upper-Midwest-based managed IT services, cloud, and security provider. Particularly relevant as a regional Midwest peer to AIS with overlapping SMB and mid-market customer focus and similar managed services delivery model.
• Intelligent Technical Solutions: Managed IT services and cybersecurity provider targeting SMB and mid-market. Comparable to AIS in vertically-diversified client base and managed security offerings layered onto core managed services.
• CompassMSP: Managed IT services and cybersecurity firm serving SMB and mid-market clients. Comparable to AIS in subscription managed services model, security stack, and segment focus.

Broad incumbents

• CDW: Large, broad-line technology solutions provider offering hardware, software, and managed services to business, government, and education markets. Overlaps with AIS in managed services and SMB/mid-market/government segments but at materially larger scale and broader portfolio.
• Insight Enterprises: Global IT solutions and services provider covering hardware, software, cloud, and managed services. Comparable as a broad incumbent competing for the same enterprise, government, and education contracts AIS targets.
• SHI International: Large IT solutions and services company providing hardware, software, cloud, and professional/managed services. Overlaps with AIS across managed services and consulting for SMB through enterprise customers.

Others

• Pax8: Cloud commerce platform enabling managed services providers to buy, sell, and manage cloud solutions. Adjacent ecosystem participant rather than direct competitor; serves MSPs like AIS with cloud procurement and security tooling distribution.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/aislabs
• YouTubeyoutube.com/@AIS-INC
• Facebookfacebook.com/AISinc
• LinkedInlinkedin.com/company/aisinc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AIS Inc