NetSource One
NetSource One is a Michigan-based managed IT services provider founded in 1999, delivering managed services, network security, virtualization, unified communications, colocation, and consulting to over 700 clients in regulated industries including healthcare, finance, and government.
- Company typePrivate
- Founded1999
- HeadquartersSaginaw, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What NetSource One does
NetSource One, Inc. is a Michigan-based managed IT services provider founded in 1999 and headquartered in Saginaw with a secondary office in Troy. The company serves over 700 clients across regulated industries—healthcare, financial services, government, education, legal, manufacturing, and distribution—through seven core offerings: Managed Services, Network Security & Infrastructure, Unified Communications, Virtualization, Data/Colocation & Disaster Recovery, Web & Application Development, and Technology Consulting. Underlying technology includes cross-platform Remote Monitoring and Management (RMM) agents supporting Windows, Linux, and macOS; FortiClient VPN across Windows, macOS, Linux, iOS, and Android; and Cisco WebEx-integrated remote support. A SOC-2 compliant data center in Saginaw—featuring climate control, multiple fiber connections, redundant UPS power, and backup generators—anchors the firm's colocation and DR service, with additional colocation capacity in the Greater Detroit Area.
The business model combines subscription-based recurring revenue from managed services and colocation with project-based professional services income from consulting and web/application development. Pricing is quote-based through account managers and is not publicly disclosed; support is structured around tiered SLAs (Urgent immediate, High Priority 1-2 business hours, Normal Priority 4-8 business days). Distribution is sales-led: direct account management for enterprise and mid-market clients, phone-based inside sales (989-498-4534), and a 24/7 self-service portal for support tickets and payments. Differentiation rests on compliance credentials—SOC 2 Type II, HIPAA, and CJIS authorization—that qualify the firm to handle protected health information and criminal justice data, reinforced by vendor partnerships with Cisco, Dell, Fortinet, Ruckus Wireless, and Synology.
As of January 13, 2026, NetSource One was acquired by New Charter Technologies, a portfolio company of private equity firm Oval Partners. More than 75 employees and the 700+ client base transferred onto the New Charter platform while NetSource One continues operating under its existing leadership, brand, and customer contracts. The integration is positioned to extend NetSource One's service capacity through access to New Charter's automation and AI-driven solutions, although specifics of those AI capabilities at the NetSource One entity level are not documented in available data.
NetSource One firmographics
Firmographics- Name
- NetSource One
- Legal name
- NetSource One, Inc.
- Website
- https://nsoit.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Acquired
- Headcount range
- 101–250 employees
- Short description
- NetSource One is a Michigan-based managed IT services provider founded in 1999, delivering managed services, network security, virtualization, unified communications, colocation, and consulting to over 700 clients in regulated industries including healthcare, finance, and government.
- Ownership category
- akta.pro rank
NetSource One industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Service Desk & ITSM Outsourcing (BPAEAMAF)
- akta.pro secondary industries
- Cybersecurity Operations Outsourcing (SOC / SecOps) (BPAEAMAG), Security Operations Center (SOC) as a Service (BPAEADAB)
Keywords
Where NetSource One is headquartered
LocationHeadquarters
- HQ city
- Saginaw
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
NetSource One business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Managed Services: Ongoing IT management and support services that reduce staffing and maintenance costs while increasing reliability and security for clients.
- Network Security Services: Security analysis, risk assessment, and infrastructure design and implementation services.
- Technology Consulting: Consulting services covering phone, computer/server, wireless, networks, cybersecurity awareness, and secure device recycling.
- Data, Colocation & DR Center: Colocation services in Saginaw, MI and Greater Detroit Area with disaster recovery capabilities.
- Unified Communications & Phone Systems: VoIP and unified communications tying together phone, voicemail, email, and instant messaging.
- Web & Application Development: Custom web application programming and responsive website development.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Support and service pricing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
NetSource One product offering
Product offeringCore offering
NetSource One is a Michigan-based managed IT services provider that delivers ongoing IT management, network security, unified communications, virtualization, colocation/disaster recovery, web/application development, and technology consulting services to over 700 clients across regulated industries. The company operates a SOC-2 compliant data center in Saginaw, MI with colocation services in the Greater Detroit Area, serving healthcare, financial services, government, education, legal, manufacturing, and distribution sectors.
Product overview
NetSource One is a Michigan-based technology solutions provider offering a comprehensive suite of IT services rather than a single software product. The company's portfolio centers on seven core service offerings: Managed Services (proactive IT maintenance), Network Security & Infrastructure, Unified Communications, Virtualization, Data/Colocation & DR Center (SOC-2 compliant), Web & Application Development, and Technology Consulting. Founded in 1999, the company serves over 700 clients across regulated industries including healthcare, finance, government, education, legal, manufacturing, and distribution. As of January 2026, NetSource One was acquired by New Charter Technologies while maintaining its existing brand and leadership.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed Services Comprehensive IT management and maintenance services that keep client equipment up-to-date and operational, resolving most issues proactively before users notice. Reduces IT staffing and maintenance costs while increasing reliability and security.
- Network Security & Infrastructure Network analysis, security risk assessment, and design/implementation of secure, reliable IT infrastructures that protect against malicious attacks and ensure full user experience, performance, and availability.
- Unified Communications Integration of phone, voicemail, email, and information services with productivity features like instant messaging; works with multiple vendors to deliver tailored solutions for client needs and budgets.
- Virtualization Server consolidation and hardware cost reduction via virtualization, delivering better service levels, more IT management opportunities, and streamlined IT processes.
- Data, Colocation & DR Center SOC-2 compliant data center in Saginaw, MI with colocation services in the Greater Detroit Area, featuring climate control, multiple fiber connections, redundant UPS power protection, and backup generators for maximum uptime and disaster recovery.
- Web & Application Development Custom responsive web design and web application programming services for financial institutions, manufacturers, government agencies, schools/universities, restaurants, retailers, and other organizations.
- Technology Consulting Expert consulting covering phone systems, computers/servers, wireless networks, cybersecurity awareness, and secure device recycling, providing guidance on diverse technology needs.
Quantifiable outcome
- Most issues resolved before customers notice
- +1 more outcomes
Companies that use NetSource One
Customer profileNamed customers6 records
Segments7 records
Ideal customer profiles4 records
NetSource One technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
NetSource One partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered flagship and core.
- New Charter TechnologiesflagshipAcquisition completed January 13, 2026. NetSource One joined New Charter Technologies' platform as a security-focused organization serving clients in regulated industries. NetSource One continues operating under existing leadership and brand while gaining access to advanced services, automation, and AI-driven solutions. New Charter Technologies is backed by Oval Partners private equity firm.
- Cisco WebExcoreCisco WebEx Program partnership providing unified communications and collaboration solutions including video conferencing, team messaging, and online meetings.
- DellcoreDell technology partnership for hardware solutions including servers, workstations, and enterprise computing equipment.
- Fortinet (FortiGate SD-WAN)coreFortinet partnership providing FortiGate Secure SD-WAN solutions for network security and software-defined wide area networking.
- Ruckus WirelesscoreRuckus Wireless partnership for wireless networking solutions including enterprise Wi-Fi access points and controllers.
- SynologycoreSynology partnership for network-attached storage (NAS) solutions, backup systems, and data management infrastructure.
Scale indicators3 records
Recent moves7 records
Expansion highlights5 records
NetSource One competitors and assessment
Company assessmentDirect peers
- Ntiva: PE-backed managed IT services and cybersecurity firm (held by PSP Investments/Audax) competing in the same mid-market managed services and security niche with a similar vertical specialization in regulated industries.
- US Signal: Michigan-headquartered managed services, data center, colocation, and network provider serving regulated Midwestern customers with similar compliance-grade infrastructure, directly overlapping NetSource One's regional footprint and service mix.
- True North ITG: Mid-market managed IT, cybersecurity, and compliance services firm with similar HIPAA/regulated-industry focus and comparable SOC-style managed security practice to NetSource One.
- Dataprise: National managed IT services and cybersecurity provider owned by Trinity Hunt, delivering the same managed services, RMM, network security, and unified communications stack as NetSource One, typically through PE-backed regional roll-ups.
- RK Dixon (Dixon Holdings): Michigan-based managed IT and document solutions provider overlapping NetSource One's regional Midwestern territory, with comparable managed services, network, and security offerings for SMB and mid-market clients.
Broad incumbents
- Logicalis: Global IT solutions integrator offering managed services, networking, security, and data center capabilities across the same vendor ecosystem (Cisco, Fortinet) as NetSource One, but at much broader scale and geographic reach.
- Flexential: National colocation, data center, and managed services provider overlapping NetSource One's SOC-2 compliant data center and DR/colo offering, but with substantially larger footprint and scale.
- PC Connection (Connection): Large enterprise IT solutions provider offering managed services, networking, and security across similar vendor partnerships (Cisco, Fortinet, Dell), competing for the same mid-market and regulated-vertical accounts.
- ConvergeOne: Large national IT services provider (now part of C1) delivering managed services, collaboration, and security with overlapping unified communications (Cisco WebEx) and network security practices.
Emerging players
- CyberMaxx (MSSP): MSSP providing managed detection, response, and security operations services — directly comparable to NetSource One's network security and managed security service line for regulated clients.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
NetSource One social profiles
Digital presenceNetSource One compliance and trust
Trust signalCompliance3 records
NetSource One financial estimates
Financial estimateRevenue estimate
Valuation estimate
NetSource One leadership team
Management profileNumber of profiles
NetSource One funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NetSource One M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NetSource One
What does NetSource One do?
NetSource One is a Michigan-based managed IT services provider that delivers ongoing IT management, network security, unified communications, virtualization, colocation/disaster recovery, web/application development, and technology consulting services to over 700 clients across regulated industries. The company operates a SOC-2 compliant data center in Saginaw, MI with colocation services in the Greater Detroit Area, serving healthcare, financial services, government, education, legal, manufacturing, and distribution sectors.
Is NetSource One a public or private company?
NetSource One is a private company. It is classified as private equity controlled and is currently acquired.
When was NetSource One founded?
NetSource One was founded in 1999. It employs 101 to 250 people.
Where is NetSource One based?
NetSource One is headquartered in Saginaw, United States, in the North America region.
How does NetSource One make money?
Six revenue lines are on record. Managed Services are the primary driver. The others are network Security Services, technology Consulting, data, Colocation & DR Center, unified Communications & Phone Systems and web & Application Development.
Who are NetSource One's main competitors?
Direct peers on record are Ntiva, US Signal, True North ITG, Dataprise and RK Dixon (Dixon Holdings). Broad incumbents are Logicalis, Flexential, PC Connection (Connection) and ConvergeOne. CyberMaxx (MSSP) is listed as an emerging player.
Does NetSource One have an API?
No public API is recorded for NetSource One.
What industry is NetSource One in?
NetSource One's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAMAF, Service Desk & ITSM Outsourcing, with a secondary code of BPAEAMAG, Cybersecurity Operations Outsourcing (SOC / SecOps). Its NAICS code is 541513 and its SIC code is 7370.