TIKEASY

What TIKEASY does

Tikeasy SAS is a Nantes-based French technology company operating as a wholly-owned subsidiary of state-owned Groupe La Poste. Founded in 2008 with registered capital of €67,770, the company develops and markets the Ardoiz simplified Android tablet ecosystem aimed at seniors (65+) with little or no prior computer experience, and at the adult children who often purchase on their behalf. The product wraps a locked-down, touch-only interface around standard Android, featuring 1.5x default font sizing, text-to-speech, voice command recognition, automatic updates, encrypted cloud backup, and an integrated video-calling app (Ardoiz Visio) that requires no account setup.

Ardoiz is sold only as part of a mandatory subscription, with three commercial tiers — Sérénité (24-month, equipment included), Équilibre (12-month, hardware ownership), and Liberté (flexible) — anchored on a €11.99/month base plan and optional add-ons (4G SIM via La Poste Mobile at +€10–€20/month, speaker/charging dock at +€2/month, professional home installation at €45–€75 one-time, all-risk breakage insurance). Content is bundled from French press partners (Notre Temps, Pleine Vie, Sciences & Vie, Maison & Travaux, Top Santé) and from Nextory (e-books and audiobooks), and adult relatives can remotely manage the device through the Site Famille portal at mon.ardoiz.fr.

Go-to-market is multi-channel and structurally dependent on the parent: Ardoiz is demonstrated and sold across La Poste's nationwide branch network, supported by a dedicated hotline, an e-commerce storefront (boutique.ardoiz.com), at-home demonstrations in five western French departments, and a growing network of Services à la Personne partners (GDS, AXEO Services, Docteur Ordinateur). Geographic scope is limited to metropolitan France and Corsica, with DOM-TOM explicitly excluded. Revenue, subscriber counts, and headcount detail are not publicly disclosed beyond a 11–50 employee range.

Name

TIKEASY

Legal name

TIKEASY SAS

Website

https://ardoiz.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

Tikeasy is a Nantes-based subsidiary of Groupe La Poste that sells the Ardoiz simplified Android tablet and mandatory subscription service to French seniors and their adult children, distributed through La Poste branches, e-commerce, and home-care partners across metropolitan France.

Ownership category

akta.pro rank

Product category

Senior Computing Devices / Accessible Consumer Electronics

NAICS

Consumer Electronics and Appliances Rental (532210), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Rental & Leasing (7377)

akta.pro primary industry

Android Tablets (CRACAMAA)

akta.pro secondary industry

Consumer Tablets (HDACAMAA)

Keywords

• Senior tablet computer
• Digital inclusion services
• Accessible computing solutions
• Elderly care technology
• Simplified mobile devices

Headquarters

HQ city

Nantes

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Technology or R&D, Supply Chain, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Monthly Tablet Subscription: Base subscription at 11.99€/month provides access to simplified interface, content (press articles, games, tutorials), automatic updates, data backup, Family website access, and customer support.
2. 4G SIM Data Plans: Optional 4G connectivity plans: 10Go at +10€/month or 50Go at +20€/month. Allows tablet use outside home Wi-Fi networks.
3. Hardware Sales (Tablet Package): Tablet sold bundled with accessories (protective case, stylus, charger, headphones, USB-C adapter, user manual) as part of subscription packages (Sérénité, Équilibre).
4. Professional Installation Services: Optional home installation by trained postman: standard installation (45€) or advanced installation including email and web training (75€).
5. Optional Accessories (Sérénité Package): Speaker and charging station available as add-on for 2€/month.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

TIKEASY designs, develops, and sells the Ardoiz tablet — a simplified Android-based computer purpose-built for seniors with no prior computer experience. The tablet is sold bundled with a mandatory monthly subscription (€11.99/month) that provides access to the simplified Ardoiz interface, curated French press content (Notre Temps, Pleine Vie, Sciences & Vie, Top Santé, Maison & travaux), games, tutorials, automatic updates, encrypted cloud backup, the Site Famille companion portal, and 6-day customer support. Additional paid offerings include optional 4G SIM data plans, professional home installation, breakage insurance, and add-on accessories.

Product overview

TIKEASY operates as a subsidiary of Groupe La Poste, developing and marketing the Ardoiz tablet ecosystem—a simplified computing solution specifically designed for seniors with no prior computer experience. The core offering consists of the Ardoiz tablet hardware paired with mandatory subscription plans (Sérénité, Équilibre, or Liberté) that provide access to the Ardoiz simplified Android interface, content services, and family support features. The product portfolio includes the main Ardoiz tablet, optional 4G SIM connectivity, the Site Famille companion web portal for remote family management, professional home installation services, and optional breakage insurance. All offerings are distributed exclusively through La Poste branches and the Ardoiz online boutique, targeting the senior market segment in France.

Differentiator

Problem solved

Functional benefit

Brands

• Ardoiz: A simplified tablet and subscription service designed for seniors, featuring an easy-to-use tactile interface, customer support, and various content applications.

Products and services

• Ardoiz Tablet Simplified Android-based tablet computer designed specifically for seniors with no prior computer experience. Features an all-touch interface requiring no keyboard or mouse, enlarged text (1.5x default font with further magnification options), text-to-speech and voice command capabilities, integrated Ardoiz Visio video calling without account setup, automatic software updates, and locked-down security architecture to prevent scams and malware. Hardware specs: full HD 10.1-inch screen, octa-core processor, 32GB storage, 3GB RAM. Sold bundled with mandatory monthly subscription (€11.99/month).
• Ardoiz 4G SIM Connectivity Option Standalone 4G cellular connectivity add-on for Ardoiz tablets using a La Poste Mobile SIM card, enabling tablet use outside the home without requiring a Wi-Fi connection. Two data plans are available: SIM 10Go (+€10/month, 10GB data, speed reduced to 64kbps between 10–12GB, suspended beyond 12GB) and SIM Plus 50Go (+€20/month, 50GB data, speed reduced between 50–60GB, suspended beyond 60GB). Allows seniors to use their tablet on the go, addressing mobility needs for users without home broadband.
• Site Famille (Family Companion Portal) Family companion web portal accessible at mon.ardoiz.fr that allows relatives of Ardoiz users to remotely configure tablet data, change favorites, select homepage applications, organize photos, and manage contacts without physical access to the device. Family members can create accounts to remotely assist the senior user, exchange media, and provide ongoing technical support, addressing the key need of adult children to help elderly parents who live far away or lack local technical support.
• Ardoiz Home Installation Service Professional home installation service for Ardoiz tablets delivered by specially trained postal workers (La Poste employees). Standard installation (€45 one-time, 20 minutes) includes home delivery, tablet initialization, and Wi-Fi connection. Advanced installation (€75 one-time, 45 minutes) additionally covers first email and first internet search tutorial, providing seniors with guided training to achieve autonomy on the device.
• Ardoiz Assurance Casse (Breakage Insurance) Optional all-risk breakage insurance covering the Ardoiz tablet against accidental destruction or damage. Includes replacement device delivery and data transfer from the damaged unit to the replacement, ensuring senior users and their families are protected against common accidental damage scenarios.

Quantifiable outcome

• 84-year-old user with no prior computer experience became completely autonomous after one hour of training
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability4 records

Feature7 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Groupe La Poste (Parent Company)coreChannel Partner/ Reseller/ DistributorArdoiz is an offer developed by Tikeasy, a subsidiary of Groupe La Poste. La Poste provides the primary distribution channel through its network of post office branches across France. Post office agents assist with sales, demonstrations, and subscription processing.
• AXEO ServicesminorChannel Partner/ Reseller/ DistributorHome care service provider offering Ardoiz demonstrations at partner locations across France (Strasbourg-Nord, Orléans-Sud, Saint-Gilles-Croix-de-Vie, Challans, Troyes, Vallée-de-Chevreuse, Audincourt, Saint-Diziers, Saint-Quentin-Fallavier).
• GDS (Gestion Des Services)minorChannel Partner/ Reseller/ DistributorHome care service provider network offering Ardoiz demonstrations at partner locations throughout France (La Flèche, Toulon, Chambéry, Besançon, Quimper, Cholet, Bordeaux, Arcachon, Amiens, Auray, Longjumeau, Marne la Vallée, Lyon, Anglet, Montpellier, Dole, Douai, Saumur, Bordeaux rive droite, La Haye du Puits, Angers, Dol-de-Bretagne, Le Mans, Compiègne, Vannes, Nantes, Saint-Lô, Cherbourg, Bordeaux Sud, Limours, Limoges, Rennes Est, Conflans, Chartres, Macon, Auch, Nantes Est, etc.).
• Docteur OrdinateurminorChannel Partner/ Reseller/ DistributorComputer repair and service provider offering Ardoiz demonstrations at partner locations (Chambéry, Quimperlé, Valence, Perpignan, Asnières).

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Regional players

• SilverCloud by Intune Healthcare (UK): UK/European operator of managed tablets, digital inclusion, and home care for older adults. Comparable business model (managed tablet + subscription) but operates outside France.

Direct peers

• GrandPad: US-based senior tablet with simplified interface, mandatory subscription, family/caregiver companion app, and 4G connectivity. Closest direct competitor in product, business model, and target user to Ardoiz.
• KOMP (by No Isolation): Norwegian one-button screen for seniors with no computer experience, enabling video calls and content from family. Directly comparable purpose-built hardware for the same user persona, though screen-only form factor differs.
• Doro AB: Swedish public company making senior-friendly phones, tablets, and care services with simplified interfaces, remote-management portals, and response services. Same customer segment with broader product portfolio.
• emporia Telecom: Austrian manufacturer of senior-focused smartphones, tablets, and feature phones with simplified interfaces and emergency features. Competes in the same senior simplicity category as Ardoiz.

Emerging players

• BrioCare: US startup offering a simplified tablet/voice assistant for older adults, focused on health, safety, and connection. Overlaps with Ardoiz in senior-targeted simplified interface and family connection.
• Smpl (formerly Joybird): US-based simplified tablet and service for older adults, including a managed tablet experience with caregiver portal. Closely comparable subscription-and-hardware bundle targeting seniors.
• Pria (by Stanley Black & Decker): Desktop health companion device for seniors combining medication reminders, video calls, and care coordination. Adjacent product overlapping on senior connection and adherence, different form factor.
• Hubblo (formerly Hub Senior / Famileo): French-family-focused digital service that shares family news, photos, and content with seniors via simplified print/tablet formats. Adjacent in targeting family-to-senior communication flow used by Ardoiz.

Broad incumbents

• La Poste (Groupe La Poste - Digital Services): Parent organization and primary distribution channel. Operates broader digital services for seniors (Veiller sur mes parents, Ardoiz) and senior postal services, making it both enabler and adjacent operator.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/TabletteArdoiz
• Facebookfacebook.com/ardoiz
• LinkedInlinkedin.com/company/tikeasy

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TIKEASY