What Paylogix does

Paylogix, L.L.C. is a privately held, licensed and bonded Third-Party Administrator founded in 1995 by Richard Pfadenhauer and headquartered in Westbury, New York. The company operates a cloud-based SaaS platform that administers voluntary benefits for insurance brokers, employers, and benefit providers, covering enrollment, billing, premium collection, and disbursement. Its proprietary products include Pro-Enroll (an enrollment platform evolved over 25 years), Consolidated Billing (an industry-standard multi-carrier billing solution the company invented), Common Remitter, Single Point Billing, Merchant Gateway (PCI-compliant payment storage), and supporting modules such as Premium Catch-Up, Policy/Certificate Conservation, and Proactive Reconciliation.

The platform is anchored by a Co-Op Funding Program that integrates 38+ benefit providers (including Aflac, MetLife, Unum, Nationwide, Allstate, Chubb, Lincoln Financial, Transamerica, Travelers, and others) offering 125+ products. Through this program, brokers and employers can access Paylogix's enrollment and billing solutions at no cost when the benefit provider approves participation; revenue is generated via SaaS subscriptions and third-party administration fees. Distribution is broker-led, supplemented by a direct sales team, a self-service client portal, and customer-service channels. The company is founder-owned (Richard Pfadenhauer remains President and Founder, with Jonathan Pfadenhauer as Director of Operations & Administration), has no institutional investors, and operates as a New York LLC with 11-50 employees. Compliance posture spans PCI DSS, HIPAA, and GLBA. In 2024 the company expanded its Business Development team with three senior hires, and in June 2026 issued a Notice Regarding a Potential Data Event, signaling both growth investment and a security-incident risk event.

Name

Paylogix

Legal name

Paylogix, L.L.C.

Website

https://paylogix.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

Paylogix is a licensed and bonded Third-Party Administrator offering cloud-based SaaS for voluntary benefits enrollment, consolidated multi-carrier billing, and premium collection, serving brokers, employers, and 38+ benefit providers via its Co-Op Funding Program.

Ownership category

akta.pro rank

Product category

Benefits Administration Software

NAICS

Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)

SIC

Services-Prepackaged Software (7372), Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Bill Pay, Invoicing & Payables Platforms (BPAMAFAF)

Keywords

• Voluntary benefits administration
• Third party insurance administration
• Consolidated billing solutions
• Benefits enrollment platform
• Premium payment processing

Headquarters

HQ city

Westbury

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software as a Service (SaaS) Subscriptions: Paylogix enrollment and billing software offered on a subscription basis. Brokers and employers access the platform for administration services. Co-Op Funding Program allows access at no cost to brokers and employers when benefit provider approves participation.
2. Third-Party Administration Fees: Fees for third-party administration services including consolidated billing, enrollment, and premium collection/disbursement. Fees may be covered by benefit providers through Co-Op Funding Program or by brokers if provider does not participate.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Paylogix is a licensed and bonded Third Party Insurance Administrator that provides a cloud-based SaaS platform for voluntary benefits administration. The company handles enrollment, consolidated billing, premium collection, reconciliation, and disbursement on behalf of benefit providers, brokers, employers, associations, and unions. Its flagship Consolidated Billing® solution consolidates multiple products from multiple benefit providers into a single online bill, supported by the proprietary Pro-Enroll® enrollment platform.

Product overview

Paylogix offers a comprehensive suite of voluntary benefits administration technology solutions organized around enrollment, billing, and payment processing. The core platform consists of Pro-Enroll® (enrollment management system developed over 25 years) and Consolidated Billing® (the company's flagship billing solution). These are complemented by Common Remitter® for premium collection and disbursement, Single Point Billing® for consolidated payroll deductions, Alternative Funding for non-payroll-deduction scenarios, Merchant Gateway (PCI-compliant payment storage), Tailored Market Solutions, Software as a Service delivery, and Benefits Administration. Additional offerings include Cash-Q® (flexible premium remittance), Premium Catch-Up (missed deduction recovery), and Policy/Certificate Conservation (former employee coverage retention). The ecosystem is anchored by a Co-Op Funding Program with over 38 benefit providers, enabling cost-neutral access for brokers and employers.

Differentiator

Problem solved

Functional benefit

Brands

• Consolidated Billing®: Industry standard in billing and premium payment solution for voluntary benefits, supporting any billing frequency with multiple payment methods including payroll deduction, bank draft, debit/credit cards, and direct deposit.
• Common Remitter®
• Pro-Enroll®
• Single Point Billing®
• Exchange Builder®
• Cash-Q®
• DocuServ®

Products and services

• Pro-Enroll®

Quantifiable outcome

• 100% success rate in building complex products
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

40 partnerships are on record, tiered core and minor.

• 5 Star Life InsurancecoreGTM or Marketing PartnerParticipating benefit provider in Paylogix Co-Op Funding Program, offering products through Paylogix's consolidated billing platform at no cost to brokers and employers.
• AflaccoreGTM or Marketing PartnerMajor insurance provider participating in Co-Op Funding Program, enabling brokers and employers to access Aflac products through Paylogix billing solutions.
• AllstatecoreGTM or Marketing PartnerMajor insurance provider in Co-Op Funding Program. Allstate products available through Paylogix consolidated billing at no cost to brokers/employers.
• American Public LifecoreGTM or Marketing PartnerCo-Op Funding Program partner offering insurance products through Paylogix platform.
• AmeritascoreGTM or Marketing PartnerDental and vision insurance provider participating in Co-Op program with products available through Paylogix billing.
• AragcoreGTM or Marketing PartnerLegal insurance provider in Co-Op Funding Program.
• BenefitsMecoreGTM or Marketing PartnerBenefits technology provider partnering with Paylogix.
• Boston MutualcoreGTM or Marketing PartnerLife and disability insurance provider in Co-Op Funding Program.
• ChubbcoreGTM or Marketing PartnerLarge property and casualty insurer in Co-Op Funding Program. Chubb worksite products available through Paylogix.
• Genomic LifeminorGTM or Marketing PartnerLife insurance and genomic testing provider in Co-Op Program.
• Hyatt Legal PlanscoreGTM or Marketing PartnerLegal plans provider in Co-Op Funding Program.
• InfoArmor (now part of MetLife)coreGTM or Marketing PartnerIdentity protection and employee benefits provider in Co-Op Program.
• KashableminorGTM or Marketing PartnerFinancial wellness provider in Co-Op Funding Program.
• Legal ClubcoreGTM or Marketing PartnerLegal insurance plan provider in Co-Op Funding Program.
• Legal EasecoreGTM or Marketing PartnerLegal plan services provider in Co-Op Program.
• Legal ShieldcoreGTM or Marketing PartnerLegal services subscription provider in Co-Op Funding Program.
• Liberty MutualcoreGTM or Marketing PartnerMajor insurance provider in Co-Op Funding Program offering auto, home, and life insurance products through Paylogix.
• Lincoln Financial GroupcoreGTM or Marketing PartnerFinancial services and insurance provider in Co-Op Program offering retirement and insurance solutions.
• Manhattan LifecoreGTM or Marketing PartnerLife insurance and Medicare supplement provider in Co-Op Funding Program.
• MetLifecoreGTM or Marketing PartnerMajor global benefits provider in Co-Op Funding Program offering dental, vision, life, and other voluntary benefits through Paylogix.
• NationwidecoreGTM or Marketing PartnerMajor insurance and financial services provider in Co-Op Program offering pet insurance, auto, home, and other voluntary benefits.
• NortonminorGTM or Marketing PartnerCybersecurity and identity protection provider in Co-Op Program.
• Pet AssureminorGTM or Marketing PartnerPet insurance provider in Co-Op Funding Program.
• Pet Benefit SolutionsminorGTM or Marketing PartnerPet insurance and benefits provider in Co-Op Program.
• Purchasing PowerminorGTM or Marketing PartnerEmployee purchase program provider in Co-Op Funding Program.
• Reliance StandardcoreGTM or Marketing PartnerLife and disability insurance provider in Co-Op Program.
• Revive HealthminorGTM or Marketing PartnerHealth and wellness benefits provider in Co-Op Program.
• Salary FinanceminorGTM or Marketing PartnerFinancial wellness and lending provider in Co-Op Funding Program.
• SnoopDriveminorGTM or Marketing PartnerTechnology provider in Co-Op Program.
• SymetracoreGTM or Marketing PartnerBenefits and insurance provider in Co-Op Funding Program.
• The StandardcoreGTM or Marketing PartnerInsurance provider specializing in life and disability benefits in Co-Op Program.
• TransamericacoreGTM or Marketing PartnerMajor life insurance and retirement solutions provider in Co-Op Funding Program.
• TravelerscoreGTM or Marketing PartnerProperty and casualty insurance provider in Co-Op Program offering supplemental benefits.
• TrustmarkcoreGTM or Marketing PartnerVoluntary benefits provider in Co-Op Funding Program offering life, disability, and critical illness insurance.
• US Legal ServicescoreGTM or Marketing PartnerLegal insurance plans provider in Co-Op Program.
• United Pet CareminorGTM or Marketing PartnerPet care benefits provider in Co-Op Funding Program.
• UnumcoreGTM or Marketing PartnerMajor provider of employee benefits including life, accident, disability, and dental in Co-Op Funding Program.
• Voya FinancialcoreGTM or Marketing PartnerRetirement and benefits solutions provider in Co-Op Program.
• Washington NationalcoreGTM or Marketing PartnerSupplemental health and life insurance provider in Co-Op Funding Program.
• WellfleetcoreGTM or Marketing PartnerHealth and supplemental benefits provider in Co-Op Program, specializing in student health insurance administration.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Emerging players

• Ease (EaseCentral): Ease is an enrollment and benefits administration platform targeting small and mid-market employers and brokers. It increasingly overlaps with Paylogix's small-market and broker-channel positioning with a more modern SaaS stack.

Direct peers

• Businessolver: Businessolver provides benefits administration technology including enrollment, billing, and decision-support tools for employers and brokers. It competes head-to-head with Paylogix in mid-market and enterprise voluntary benefits administration.
• WEX Health: WEX Health provides benefits payment, reimbursement, and account platforms (HSA, FSA, HRA, COBRA) and complementary benefits administration. Its payment and account infrastructure overlaps with Paylogix's billing and payment processing capabilities.
• Benefitfocus: Benefitfocus is a benefits administration SaaS platform serving carriers, brokers, and employers with enrollment, billing, and exchange capabilities. It directly overlaps Paylogix's voluntary benefits enrollment and billing focus, though at a larger enterprise scale and with broader benefit scope.
• PlanSource (iSolved): PlanSource is a cloud-based benefits administration and employee benefits marketplace serving employers and brokers with enrollment, billing, and decision-support tools. Now part of iSolved, it competes with Paylogix for employer voluntary benefits workflows.
• iEnroll: iEnroll provides online benefits enrollment technology focused on voluntary and group benefits for brokers, employers, and carriers. Its enrollment-centric model and broker channel overlap directly with Paylogix's Pro-Enroll platform.
• BenefitHub: BenefitHub is a voluntary benefits marketplace and enrollment platform connecting employers, brokers, and carriers. It overlaps Paylogix's broker-driven, multi-carrier voluntary benefits administration model.
• Empyrean Benefit Solutions: Empyrean is a third-party benefits administration provider offering enrollment, billing, and benefits management services to employers. As a TPA-style peer it is closely comparable to Paylogix in delivery model and customer types.

Broad incumbents

• Bswift: Bswift, acquired by CVS Health/Aetna, provides enterprise-scale benefits administration including enrollment and billing. As a larger player embedded within a major payer ecosystem, it competes with Paylogix for employer and broker accounts with broader capabilities.
• ADP Workforce Now Benefits: ADP Workforce Now offers HR, payroll, and benefits administration as part of a broad HCM suite. While not voluntary-benefits-specialized, it is a credible alternative for employers evaluating Paylogix and similar TPAs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/Paylogix
• YouTubeyoutube.com/channel/UCXn_AnMJkc1V45hW7mooPkw/featured
• LinkedInlinkedin.com/company/paylogix

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Paylogix