Darkhorse Tech
Darkhorse Tech is a U.S. dental-exclusive managed IT services provider founded in 2013, delivering subscription-based network management, cybersecurity, backup, and HIPAA compliance support to 1,450 dental practices and DSOs across all 50 states.
- Company typePrivate
- Founded2013
- HeadquartersSyracuse, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Darkhorse Tech does
Darkhorse Tech is a U.S.-based managed services provider exclusively focused on dental practices, founded in 2013 by Reuben Kamp in Syracuse, New York. The company delivers outsourced IT infrastructure management for single-location dental offices, startup practices, and multi-location Dental Service Organizations (DSOs), spanning network management, hardware and software support, HIPAA-compliant data backup, managed cybersecurity, and 24/7 monitoring. Its technology stack combines proprietary tools (Darkhorse Secure Backup, Darkhorse Security Products, an automated Windows patching system) with deep integration into third-party platforms such as Open Dental's practice management software, Blackpoint Cyber's MDR for security operations, and Abyde for HIPAA compliance. Darkhorse reports serving 1,450 dental practice clients and 475 startup practices across all 50 states, with 18,000+ endpoints under management.
The business model is primarily subscription-based recurring revenue from monthly managed IT contracts, supplemented by one-time professional services revenue from new practice launches and DSO network integration projects. Go-to-market is sales-led, combining a dedicated sales organization (VP of Sales, Territory Account Managers, Sales Engineers) with inside sales, website lead capture, and tracked referral channels. The company is privately held and founder-controlled, with no disclosed external funding, and operates with a small core team of 11-50 employees delivering services nationwide through on-site technicians and remote support.
Darkhorse Tech firmographics
Firmographics- Name
- Darkhorse Tech
- Legal name
- Darkhorse Tech Inc.
- Website
- https://darkhorsetech.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Darkhorse Tech is a U.S. dental-exclusive managed IT services provider founded in 2013, delivering subscription-based network management, cybersecurity, backup, and HIPAA compliance support to 1,450 dental practices and DSOs across all 50 states.
- Ownership category
- akta.pro rank
Darkhorse Tech industry classification
Industry- Product category
- Dental IT Managed Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industries
- Endpoint & Device Management (UEM/MDM) Services (BPAEABAF), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ), Network Security Managed Services (Firewall/IDS/IPS/SASE) (BPAEADAG)
Keywords
Where Darkhorse Tech is headquartered
LocationHeadquarters
- HQ city
- Syracuse
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
Darkhorse Tech business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed IT Support Services: Recurring monthly/annual subscription-based managed IT services for dental practices including monitoring, support, maintenance, and security. Pricing varies by plan with transparent options available for download.
- Security Operations Center Services: Additional security layer through Blackpoint Cyber MDR partnership at $14 per endpoint per month, providing proactive monitoring and threat detection.
- Startup Practice Setup: One-time and project-based services for new dental practice launches including IT setup, HIPAA compliance, email, hardware, and dental software configuration.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Blackpoint Cyber MDR Endpoint Security |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
Darkhorse Tech product offering
Product offeringCore offering
Darkhorse Tech is a managed service provider (MSP) that delivers IT support, network management, cybersecurity, HIPAA compliance, backup and cloud solutions exclusively to dental practices across the United States. Its core offerings include ongoing dental IT support, full IT setup for new practice startups, multi-location IT integration for dental service organizations (DSOs), and add-on modules for secure backup, endpoint security, and 24/7 security operations center (SOC) monitoring.
Product overview
Darkhorse Tech offers a suite of dental-specific IT services delivered as an integrated portfolio of managed services rather than a single software platform. The core offerings consist of Dental IT Support (ongoing managed IT for existing practices), Startup Solutions (IT setup for new practice launches), and DSO Integrations (network consolidation for multi-location dental organizations). These core services are augmented by specialized add-on modules including Darkhorse Secure Backup (HIPAA-compliant backup), Darkhorse Security Products (antivirus/anti-ransomware), a Security Operations Center powered by Blackpoint Cyber MDR (24/7 threat monitoring and incident response), HIPAA Compliance Solutions, and Open Dental Cloud Solutions (cloud PMS management). The company operates as an MSP (Managed Service Provider) exclusively serving dental practices, providing unlimited remote and/or on-site IT support, vendor management, firewall/network management, and long-term planning and budgeting for practices across the United States.
Differentiator
Problem solved
Functional benefit
Products and services
- Dental IT Support Ongoing managed IT support and maintenance tailored for dental practices, including network management, hardware support, software updates, and 24/7 monitoring to keep practice operations running smoothly.
- Startup Solutions IT setup and deployment services for new dental practice launches, covering HIPAA compliance, email configuration, hardware procurement, dental software setup, office design, and patient entertainment systems.
- DSO Integrations IT network consolidation and integration services for dental service organizations (DSOs) managing multiple office locations, enabling cohesive IT infrastructure across all practices.
- Darkhorse Secure Backup HIPAA-compliant off-site and local backup service protecting dental practice data with secure storage and recovery capabilities.
- Darkhorse Security Products Managed antivirus, anti-malware, and anti-ransomware protection services designed to defend dental practice systems from cybersecurity threats.
- Security Operations Center (SOC) Services Proactive 24/7 monitoring, real-time threat detection, and incident response services powered through a partnership with Blackpoint Cyber MDR, providing continuous network surveillance and active threat response for dental practices at $14 per endpoint per month.
- HIPAA Compliance Solutions Compliance support services including HIPAA training, risk assessments, policy development, and ongoing compliance monitoring to help dental practices meet regulatory requirements.
Quantifiable outcome
- Served 1,450 dental practice clients
- +3 more outcomes
Companies that use Darkhorse Tech
Customer profileNamed customers11 records
Segments4 records
Ideal customer profiles4 records
Darkhorse Tech technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Darkhorse Tech partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- Open DentalcoreOfficial Open Dental Cloud partner providing seamless cloud experience for dental practice management. Partnership enables DSOs to utilize Open Dental's appointment scheduling, paperless, data analytics, and review provider integrations.
- Blackpoint CybercoreMDR (Managed Detection and Response) partnership offering Security Operations Center services to dental practices. Provides 24/7 monitoring, real-time threat detection, and active response. Priced at $14 per endpoint per month with free demo and 10-day proof of concept.
- Recycle GXminorPartnership focused on sustainable technology disposal and recycling services for dental practices upgrading their IT infrastructure.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
Darkhorse Tech competitors and assessment
Company assessmentDirect peers
- Medix Dental IT: Managed IT services provider specializing exclusively in dental practices, offering cloud, cybersecurity, and HIPAA-compliant IT support — a close vertical-specialist comparable to Darkhorse Tech.
- NDX (National Dental Exchange): Dental-focused managed IT and cybersecurity provider serving practices and DSOs across the US with bundled hardware, software, and support services directly comparable to Darkhorse Tech's offering.
- Synergy Specialists: Provides dental-specific IT services, networking, and HIPAA compliance support to practices and dental groups, competing head-to-head in the same vertical niche as Darkhorse Tech.
- Tier 3 IT: IT managed services provider with a strong dental vertical focus, delivering cybersecurity, cloud, and compliance services to practices and DSOs in direct competition with Darkhorse Tech.
Emerging players
- Planet DDS (Denticon): Cloud-native dental practice management software for DSOs and multi-location groups. While a software vendor, it increasingly bundles hosting and security, putting it on a collision course with Darkhorse Tech's Open Dental Cloud and managed services.
- Curve Dental: Cloud-based dental practice management software provider. As it expands into bundled hosting and security, it represents a potential disintermediation risk comparable to what Darkhorse Tech faces from PMS vendors.
Broad incumbents
- Henry Schein One: Large dental technology and software conglomerate offering practice management, imaging, and an ecosystem of practice services; competes with Darkhorse Tech for DSO wallet share via bundled technology solutions.
- Patterson Companies: Major dental supply and technology distributor offering practice management software, hardware, and support services. Its scale and DSO relationships make it a broad incumbent peer in the dental IT ecosystem.
Others
- Open Dental: Open-source dental practice management software vendor and Darkhorse Tech's primary technology partner. While not a direct competitor, it shapes the product roadmap and channel that Darkhorse Tech depends on for its cloud offering.
- Blackpoint Cyber: Managed detection and response (MDR) provider that powers Darkhorse Tech's SOC offering. As an enabler and channel partner, it represents both a dependency and a model for how security vendors serve the dental vertical.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Darkhorse Tech social profiles
Digital presenceDarkhorse Tech financial estimates
Financial estimateRevenue estimate
Valuation estimate
Darkhorse Tech leadership team
Management profileNumber of profiles
Profiles10 records
Darkhorse Tech funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Darkhorse Tech M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Darkhorse Tech
What does Darkhorse Tech do?
Darkhorse Tech is a managed service provider (MSP) that delivers IT support, network management, cybersecurity, HIPAA compliance, backup and cloud solutions exclusively to dental practices across the United States. Its core offerings include ongoing dental IT support, full IT setup for new practice startups, multi-location IT integration for dental service organizations (DSOs), and add-on modules for secure backup, endpoint security, and 24/7 security operations center (SOC) monitoring.
Is Darkhorse Tech a public or private company?
Darkhorse Tech is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Darkhorse Tech founded?
Darkhorse Tech was founded in 2013. It employs 11 to 50 people.
Where is Darkhorse Tech based?
Darkhorse Tech is headquartered in Syracuse, United States, in the North America region.
How does Darkhorse Tech make money?
Three revenue lines are on record. Managed IT Support Services are the primary driver. The others are security Operations Center Services and startup Practice Setup.
Who are Darkhorse Tech's main competitors?
Direct peers on record are Medix Dental IT, NDX (National Dental Exchange), Synergy Specialists and Tier 3 IT. Emerging players are Planet DDS (Denticon) and Curve Dental. Broad incumbents are Henry Schein One and Patterson Companies. Others are Open Dental and Blackpoint Cyber.
Does Darkhorse Tech have an API?
No public API is recorded for Darkhorse Tech.
What industry is Darkhorse Tech in?
Darkhorse Tech's product category is Dental IT Managed Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAEABAF, Endpoint & Device Management (UEM/MDM) Services. Its NAICS code is 54151 and its SIC code is 7370.