What Tenantfile does

Tenant File, operated by W G Software, Inc., is a property management software platform serving small landlords and rental property managers across the United States. Founded in 1990 and headquartered in Austin, Texas, the company has provided property management software for over 25 years and released Version 10 (Tenant File Virtual Server) in January 2024, transitioning from a Microsoft Access desktop product to a cloud-hosted SaaS platform. The software delivers tenant accounting, rent collection, check writing, owner and property ledgers, financial report generation, and add-on modules including work order tracking, document creation, and 1099 tax form preparation. Notable technical components include an unlimited chart of accounts, automatic posting of recurring charges and late fees with configurable calculation methods, multi-user networking on the Virtual Server (recommended 2-4 simultaneous users), and direct export to Quicken and QuickBooks.

The company's revenue model combines tiered subscription pricing ($50/month for up to 100 units, $100/month for up to 250 units, $200/month for 500+ units) with one-time add-on license fees (Word Processor at $169.95, 1099 Program at $39.95-$69.95 per tax year), transaction-based revenue from DirectPAY ACH rent processing through Aliaswire ($15/month plus $2.95 per transaction), referral fees from tenant screening via Zip Reports ($19.95 per comprehensive report), and renters insurance referral partnership with Sure. Subscriptions are month-to-month with no long-term contracts, and new cloud customers receive a one-month free trial and free data upload. The customer base consists of individual landlords and small property management firms typically managing up to ~300 rental units, with testimonials spanning CPA-recommended accounting workflows, individual portfolio owners, and professional property managers.

Tenant File distributes exclusively through direct online purchase via Stripe on tenantfile.com and through phone-based sales at 512-288-1305, with no resellers, retail presence, or marketplace listings. The company employs 1-10 people, is privately held by its founding entity W G Software, Inc., has no external funding or institutional investors, and operates with a relationship-driven sales motion targeting SMB customers in a niche market where affordability and ease-of-use are the primary purchase criteria. The Google Business profile shows a 5-star rating from 2 reviews, and the company holds active BBB accreditation in Central Texas.

Name

Tenantfile

Legal name

W G Software, Inc.

Website

https://tenantfile.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1–10 employees

Short description

Tenant File, operated by W G Software, Inc., provides property management software for small landlords and rental property managers in the United States, offering cloud-hosted and desktop applications for tenant accounting, rent collection, owner ledgers, and financial reporting at $50-$200/month subscriptions with add-on modules.

Ownership category

akta.pro rank

Product category

Property Management Software

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Residential Lease Administration & Tenant Services (BPAJAFAL)

akta.pro secondary industry

Housing Contracting, Billing & Occupancy Management (EDALACAH)

Keywords

• Property management software
• Rental property accounting
• Tenant management software
• Landlord software
• Rent collection software

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Core Software Subscription (Virtual Server): Three-tier subscription model based on number of rental units supported: 100 units at $50/month, 250 units at $100/month, and 500+ units at $200/month. Billed monthly with no long-term contract commitment.
2. Work Order Add-on: Monthly add-on subscription for the Work Order module at $25/month, integrated with the Virtual Server for tracking repairs, maintenance, vendor payments, and tenant submissions.
3. Word Processor (One-Time License): One-time purchase of $169.95 for the Word Processor with 100+ property management form templates and mail merge functionality.
4. 1099 Program: Annual program for generating 1099-MISC and 1099-NEC forms. Desktop version at $69.95, Virtual Server version at $39.95 per tax year. Includes CSV export for e-filing.
5. DirectPAY ACH Processing: ACH online rent payment processing through Aliaswire partnership. Monthly fee of $15.00 plus $2.95 per transaction. Tenant screening integration via Zip Reports referral.
6. Training Sessions: Paid telephone training and support sessions: $60.00 for 30-minute session (Virtual Server), $100.00 for 30-minute session (Desktop). Remote database repair service at $100.00.
7. Tenant Screening (Referral): Referral partnership with Zip Reports for tenant credit, criminal, and eviction screening at $19.95 per comprehensive report. Revenue generated through referral/affiliate arrangement.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

Tenantfile is a property management software product offered by W G Software, Inc. that helps landlords and property managers track tenants, post rent, manage leases, write checks, generate financial and tax reports, and perform year-end closing. The software is delivered both as a desktop application and as a cloud-hosted Virtual Server (Tenant File Cloud), with tiered subscriptions supporting up to 100, 250, or 500+ rental units.

Product overview

Tenant File is a property management software platform offered in desktop and cloud-based formats with tiered subscription plans (100 Unit and 250 Unit versions). The core software handles tenant tracking, rent collection, and financial reporting, with optional add-on modules including Work Orders for maintenance management, Word Processor for document creation, 1099 Program for contractor tax forms, and DirectPAY for ACH payment processing. Additional services include Tenant Screening through credit reporting partners, Online Rental Applications, Checks and Supplies, and Renters Insurance referrals through Sure.

Differentiator

Problem solved

Functional benefit

Brands

• Tenant File Cloud: Cloud-hosted version of the Tenant File property management software accessible from any location
• Virtual Server
• DirectPAY
• Work Orders
• Word Processor
• 1099 Program

Products and services

• Tenant File Cloud (Virtual Server) Cloud-hosted property management software for landlords and professional property managers that provides tenant tracking, rent posting, check writing, owner/property/unit ledgers, reporting, work orders, year-end closing, and multi-user networking from any computer.
• Tenant File 100 Unit Version Entry-level cloud subscription supporting up to 100 rental units, properties, and owners with full property management feature access for small-portfolio landlords.
• Tenant File 250 Unit Version Mid-tier cloud subscription supporting up to 250 rental units, properties, and owners with full property management feature access.
• Tenant File 500+ Unit Version Top-tier cloud subscription supporting over 250 rental units, properties, and owners for larger property management portfolios.
• Work Orders Module Subscription add-on module ($25/month) for the Virtual Server that tracks maintenance requests, vendor payments, repair scheduling, and tenant online work-order submissions.
• Word Processor One-time licensed add-on ($169.95) that adds integrated word processing with 100+ pre-written property management form templates and mail merge capability.
• 1099 Program Annual tax-form program for landlords and property managers that generates 1099-MISC and 1099-NEC forms for owners and vendors, with CSV export to third-party e-filing tools.
• DirectPAY ACH Payments ACH-based electronic rent payment processing service that lets tenants pay rent online 24/7 with automatic posting to the Tenant File ledger.
• Tenant Screening Tenant background and credit screening service integrated with the Tenant File online rental application, providing credit, criminal, sex-offender, civil, and eviction history reports on prospective tenants.
• Online Rental Application Free online rental application service that lets prospective tenants complete and pay for rental applications electronically and feeds into Tenant File's screening and lead funnel.
• Renters Insurance Referral Referral service connecting tenants with renters insurance providers via Sure, integrated into the property management workflow.
• Checks and Supplies Pre-printed check stock and office supplies compatible with Tenant File for generating rent receipts and payment documents.
• Telephone Training and Support Sessions Paid telephone-based training and remote database repair services for Tenant File customers delivered in 30-minute increments.

Quantifiable outcome

• Users report being comfortable with the program within one hour of installation (The Advantage Property Management System)
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature12 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Sure (Sure HIIS Insurance Services, LLC)minorGTM or Marketing PartnerSure provides renters insurance partnership through tenantfile.sureapp.com. Tenant File promotes renters insurance to landlords and property managers, recommending Sure's network of insurance providers including Nationwide. Sure handles the insurance product, enrollment, and claims while Tenant File directs its customers to the platform. Tenant File receives referral traffic and the partnership enhances the software's value proposition for landlords requiring tenant insurance.
• Aliaswire (Revo Payments)coreTechnology or IntegrationAliaswire provides ACH payment processing infrastructure for the Tenant File DirectPAY feature. Tenants can pay rent via ACH, credit cards, or recurring payments 24/7. Payments automatically post to the Tenant File software. Aliaswire handles the payment gateway, PCI compliance, and fund transfers while Tenant File integrates this as a paid add-on service.
• Zip ReportscoreGTM or Marketing PartnerZip Reports provides tenant screening services (credit reports, criminal history, sex offender, eviction history) integrated with Tenant File's online rental application. Property managers sign up through Tenant File's partner link and receive discount packages. Zip Reports handles the background checks while Tenant File directs customers and receives referral revenue.

Scale indicators3 records

Recent moves4 records

Expansion highlights5 records

Direct peers

• Buildium: Buildium is a cloud-based property management platform serving small-to-mid residential landlords and property managers with similar core functionality (tenant management, accounting, online rent payments, screening). It directly competes with Tenantfile in the SMB/mid-market segment and is one of the closest direct competitors in functionality and customer base.
• AppFolio: AppFolio is a leading cloud-based property management SaaS platform serving residential property managers of all sizes, including small landlords. Its Investor and Power editions overlap directly with Tenantfile's target customers on accounting, tenant communication, and rent collection functionality.
• TurboTenant: TurboTenant is a free/affordable property management tool aimed at small landlords and independent property managers, offering tenant screening, online applications, rent collection, and lease management. It competes on price point in the same SMB segment as Tenantfile.
• Propertyware: Propertyware is a single-family rental property management platform targeting residential property managers and landlords. It offers accounting, work order tracking, tenant portals, and owner disbursements — directly comparable to Tenantfile's feature set at the mid-market tier.
• RentRedi: RentRedi is a property management software platform focused on landlords and small property managers, offering tenant screening, rent collection, maintenance, and accounting. Its pricing model and SMB focus directly overlap with Tenantfile.
• Rentec Direct: Rentec Direct offers property management software for landlords and property managers of all sizes, including tenant tracking, accounting, screening, and ACH payments. It serves the same SMB-to-mid-market residential rental segment as Tenantfile with a similar pricing model.

Broad incumbents

• Yardi: Yardi is a broad real estate software platform serving residential and commercial property managers at enterprise scale (including Yardi Breeze for SMB). As an established incumbent with vastly greater scale, it is comparable to Tenantfile at the upper end of Tenantfile's customer base (mid-market).
• MRI Software (ResMan): MRI Software is a broad real estate and property management software provider with multifamily and residential offerings including ResMan. As an established incumbent, it competes broadly with Tenantfile in the residential property management category.

Emerging players

• DoorLoop: DoorLoop is a newer cloud property management platform offering accounting, tenant management, and rent collection for landlords and small-to-mid property managers. It is comparable to Tenantfile as an emerging, modern alternative targeting similar SMB customers.
• Hemlane: Hemlane is an emerging property management platform combining software with brokerage/agent services for small landlords. It overlaps with Tenantfile's SMB landlord segment and represents a newer, hybrid competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/TenantFile

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tenantfile