Peoplefone

What Peoplefone does

Peoplefone is a European B2B telecommunications provider founded in 2005 in Zurich, Switzerland, offering VoIP-based business communication services across seven European countries (Switzerland, Germany, Austria, France, Lithuania, Poland, Slovakia) with certified provider status in five additional markets (Belgium, Italy, Luxembourg, Spain, the Netherlands). The company serves more than 300,000 business users through a network of over 2,500 certified installation partners, supplemented by direct online sales and an enterprise field-sales motion.

The core technology is a Swiss-engineered VoIP platform built on modern microservices architecture, delivering SIP-Trunk connectivity (peoplefone SIP-TRUNK, ELASTIC SIP-TRUNK), a cloud-hosted virtual PBX (peoplefone vPBX, launched in 2026-05 as successor to peoplefone HOSTED), a fully managed 3CX hosted UCaaS instance (peoplefone 3CX HOSTED), and three Microsoft Teams telephony integration paths (Direct Routing, Operator Connect, SBCplus). The portfolio extends into mobile (peoplefone MOBILE), business internet (peoplefone INTERNET, GLASFASER, VDSL), and collaboration add-ons (peoplefone STUDIO, MEET, CONF, SMS, SOFTPHONE, APP, CONNECTOR, ANALYTICS, SECURITY, DATASIM). All services run on redundant Swiss data centers with explicit data sovereignty and GDPR compliance, and the platform is designed for interoperability with third-party PBX systems, CRM/ERP software (e.g., Odoo via peoplefone CONNECTOR), and standard SIP endpoints.

Revenue is generated primarily through recurring monthly subscriptions across telephony, mobile, internet, and bundled packages, with usage-based pricing (per-minute packages after inclusive volume), flat-rate plans with fair-use policies, hardware sales, and partner-delivered professional services. Customers range from SMEs and startups to large multi-location enterprises and telecom resellers, with both Swiss and pan-European served via 60+ country number availability. The company is privately held, bootstrapped, and family/management-controlled, with wholly-owned operating subsidiaries in Germany (GmbH) and Slovakia (s.r.o.), and additional country operations in Austria, France, Lithuania, and Poland.

Name

Peoplefone

Legal name

peoplefone AG

Website

https://peoplefone.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

Peoplefone is a Swiss-founded European B2B VoIP and UCaaS provider founded in 2005, serving 300,000+ business users across 7 European countries via 2,500+ installation partners with SIP-Trunk, cloud PBX, Microsoft Teams integration, mobile, and internet services on redundant Swiss data centers.

Ownership category

akta.pro rank

Product category

Business VoIP Telecommunications

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industry

VoIP Access & ITSP Services (HDAIAHAD)

Keywords

• Business VoIP services
• SIP trunking
• Cloud PBX
• Microsoft Teams telephony
• Unified communications

Headquarters

HQ city

Zürich

HQ country

Switzerland

HQ region

Europe

Offices7 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Infrastructure, Personnel, Operations, Marketing or Sales

Revenue model

1. SIP Trunk and VoIP Services: Monthly subscription and usage-based charges for VoIP services including SIP Trunking, virtual PBX, and hosted telephone systems. Includes tariff options such as minute packages and flat rates for fixed and mobile networks.
2. Mobile Services: Mobile subscriptions for business customers with flexible plans and data packages.
3. Internet Services: Business internet services including fiber and VDSL connections.
4. Hardware Sales: Sale of IP endpoints, media gateways, and other telecommunications hardware. Separate contracts from service provision.
5. Professional Services: Installation, configuration, and support services through certified installation partners.
6. International Phone Numbers: International telephone numbers available from more than 60 countries. All numbers are landline numbers reachable worldwide from all networks.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

Peoplefone provides business VoIP telecommunications including SIP trunking (peoplefone SIP-TRUNK) that connects existing PBX systems to the public network, a cloud-hosted virtual telephone system (peoplefone vPBX) for SMEs up to 150 employees, fully managed 3CX hosted UCaaS, and three Microsoft Teams telephony integration options. The portfolio is rounded out with business mobile, fiber/VDSL internet, and collaboration tools (video conferencing, SMS, studio, analytics, security) sold to businesses across 7 European countries through a network of 2,500+ certified installation partners.

Product overview

Peoplefone is a European B2B telecommunications provider offering a unified communication platform with multiple integrated products. The core offering centers on VoIP solutions including peoplefone SIP-TRUNK (connecting existing PBX to the public network), peoplefone vPBX (cloud-hosted virtual telephone system for SMEs), and peoplefone 3CX HOSTED (fully managed 3CX platform with Swiss hosting). Microsoft Teams integration is available via three methods (Direct Routing, Operator Connect, SBCplus). The product portfolio extends to mobile services (peoplefone MOBILE), business Internet (peoplefone INTERNET, GLASFASER, VDSL), and collaboration tools (peoplefone STUDIO, MEET, CONF, SMS). Additional products include softphone/app solutions, analytics services, security features, and bundled packages. All services are delivered through a network of certified installation partners, with data centers hosted in Switzerland for Swiss customers.

Differentiator

Problem solved

Functional benefit

Products and services

• peoplefone SIP-TRUNK SIP trunking service that connects a business's existing telephone system (PBX) to the public network with no base fee, unlimited voice channels, and free number porting. Designed for businesses of any size that want to replace ISDN with IP-based telephony.
• peoplefone ELASTIC SIP-TRUNK Scalable SIP trunk solution with elastic capacity for businesses whose telephony needs fluctuate over time, allowing capacity to expand and contract on demand.
• peoplefone vPBX Virtual cloud-hosted telephone system fully maintained by Peoplefone with no hardware investment required. Ready for immediate use from any location, designed for SMEs up to 150 employees, and includes a Visual Callflow Designer and clear package structure.
• peoplefone 3CX HOSTED Fully hosted 3CX telephone system delivered by Peoplefone with Swiss data hosting, all features of a modern UCaaS platform (including video conferencing), and personal setup support. Targeted at businesses wanting a managed 3CX deployment without running their own server.
• peoplefone MICROSOFT TEAMS Microsoft Teams telephony integration offering three connection methods: Direct Routing (cost-effective standard for SMEs), Operator Connect (quick in-client setup), and SBCplus (dedicated, individually configured enterprise connection). For businesses wanting PSTN calling inside Microsoft Teams.
• peoplefone MOBILE Mobile subscriptions specifically designed for business customers, flexible and reliable, and seamlessly integrable with existing business telephony. Includes the Mobile S Upgrade (May 2026) with increased data volumes for everyday business use.
• peoplefone INTERNET High-speed business Internet connections (fiber and VDSL variants) marketed as the stable foundation for cloud telephony and digital business communication. Targeted at businesses that want connectivity and telephony from one provider.
• peoplefone MEET Video conferencing solution powered by Veeting AG, used for online meetings and business collaboration, sold as part of the Peoplefone collaboration suite.
• peoplefone STUDIO Online video presentation software powered by Nimagna AG, used for professional video presentations and webinars.
• peoplefone SMS Business SMS messaging service for company communications and customer notifications.
• peoplefone CONNECTOR Integration connector powered by Blendr NV that enables Peoplefone telephony integration with CRM and ERP software such as Odoo.
• peoplefone ANALYTICS Telephony data analytics service powered by Dstny for Service Providers AB that analyzes call data to deliver business insights.

Quantifiable outcome

• 300,000+ business users across 7 countries trust peoplefone
• +2 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

Feature7 records

Partnerships

17 partnerships are on record, tiered core and flagship.

• Acrobits s.r.o.coreTechnology or IntegrationTechnology partner for peoplefone APP service. Acrobits provides software for telephony via mobile app, enabling peoplefone's mobile application functionality.
• iWay AGcoreTechnology or IntegrationInternet access provider partner for peoplefone INTERNET service. Located at Badenerstrasse 569, CH-8048 Zürich.
• Cyberlink AGcoreTechnology or IntegrationInternet access provider partner for peoplefone INTERNET service. Located at Bellerivestrasse 241, CH-8008 Zürich.
• IP worldcom SAcoreTechnology or IntegrationInternet access provider partner for peoplefone INTERNET service. Located at Chemin du Vuasset 4, CH-1028 Preverenges.
• Blendr NVcoreTechnology or IntegrationProvider of integration software for peoplefone CONNECTOR service, enabling telephony integration with CRM/ERP software. Located in Gent, Belgium.
• Digital Republic AGcoreTechnology or IntegrationProvider of SIM cards for mobile internet for peoplefone DATASIM service. Located at Sihlquai 131/133, CH-8005 Zürich.
• Telecom Liechtenstein AGcoreTechnology or IntegrationMobile service provider partner for peoplefone MOBILE service. Located in Vaduz, Liechtenstein.
• Dstny for Service Providers ABcoreTechnology or IntegrationProvider of software for analyzing telephony data for peoplefone ANALYTICS service. Located in Stockholm, Sweden.
• Nimagna AGcoreTechnology or IntegrationProvider of software for online video presentations for peoplefone STUDIO service. Located in Zürich, Switzerland.
• Veeting AGcoreTechnology or IntegrationVideo conferencing solution provider for peoplefone MEET service. Located at Aegertenstrasse 32, CH-8003 Zürich.
• Microsoft CorporationflagshipTechnology or IntegrationStrategic integration partner for Microsoft Teams telephone services. Peoplefone offers three solutions: Direct Routing, Operator Connect, and SBCplus for Microsoft Teams telephony integration.
• 3CXflagshipTechnology or IntegrationPeoplefone is a Titanium Partner of 3CX, offering the 3CX telephone system as a fully hosted solution with all functions of a modern UCaaS platform.
• Datatrans AGcoreTechnology or IntegrationPayment service provider for processing online payments including credit cards, PayPal, and PostFinance. PCI DSS Level 1 certified.
• MessageBird GmbHcoreTechnology or IntegrationSMS and WhatsApp notification service provider. Used for customer notifications regarding credit thresholds, subscription expirations, and service disruptions.
• CleverReach GmbH & Co. KGcoreTechnology or IntegrationNewsletter delivery service via TrendMailer (Swiss Whitelabel Partner of CleverReach). Used for email marketing communications.
• Cloudflare Inc.coreTechnology or IntegrationContent Delivery Network (CDN) and DNS service for website performance and security, protecting against malicious traffic.
• Installation Partners NetworkflagshipChannel Partner/ Reseller/ DistributorNetwork of over 2,500 certified installation partners across 7 European countries who install, configure, and support peoplefone solutions for end customers. Partners can serve customers across borders.

Scale indicators7 records

Recent moves5 records

Expansion highlights6 records

Broad incumbents

• Sinch AB: Sinch is a global CPaaS and UCaaS provider with strong presence in Europe, offering messaging, voice, and operator services. It overlaps with Peoplefone at the wholesale voice/SMS layer (via partners like MessageBird-equivalents) and competes for enterprise communications budgets.
• Vonage (Ericsson): Vonage, owned by Ericsson, offers UCaaS and communications APIs globally and competes with Peoplefone for European cloud telephony customers. Its API stack also overlaps with parts of Peoplefone's SIP/connectivity offering.
• RingCentral: RingCentral is a global UCaaS incumbent offering cloud PBX, contact center, and SIP trunking to businesses worldwide. It competes for the same European SME and mid-market deals as Peoplefone but at vastly greater scale and brand recognition.
• Microsoft Teams Phone: Microsoft Teams Phone is a flagship UCaaS offering inside the Microsoft 365 ecosystem and a primary direct competitor to hosted PBX. Peoplefone integrates with Teams Phone but also competes against it for customers choosing between native Teams telephony and a separate PBX.

Direct peers

• Dstny: Dstny is a European cloud communications provider with a strong presence in Belgium, Netherlands, Nordics and DACH, offering UCaaS, SIP trunking and contact-center solutions. Dstny is both a direct competitor to Peoplefone and also a technology partner (Dstny for Service Providers provides Peoplefone's analytics).
• NFON AG: NFON is a European cloud PBX/UCaaS provider headquartered in Munich, serving SMEs across multiple European countries with a comparable SIP-trunk and hosted telephony product set. It is the most direct competitor to Peoplefone in the DACH and broader European SME cloud telephony market.
• 3CX: 3CX is a software PBX vendor whose hosted product Peoplefone resells as a Titanium Partner. While primarily a software platform, 3CX competes with Peoplefone in offering hosted UCaaS and could disintermediate Peoplefone by selling directly.
• Gamma Communications: Gamma is a UK-listed UCaaS and SIP trunking specialist serving UK and European SMEs and resellers through a partner-led model. Its channel-first approach and SMB focus closely mirror Peoplefone's 2,500-partner GTM motion.
• Placetel (acquired by Apidev/Telia Company): Placetel is a German cloud telephony provider offering cloud PBX and SIP trunking primarily to German SMBs via partner and direct channels. It overlaps directly with Peoplefone's German operations and SME customer profile.

Regional players

• easybell: easybell is a German VoIP provider focused on business customers with SIP trunking, cloud PBX, and mobile offerings. It primarily operates in Germany and competes head-to-head with Peoplefone's German subsidiary.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/peoplefone
• Facebookfacebook.com/peoplefone
• LinkedInlinkedin.com/company/peoplefone-ag

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Peoplefone