ConnectU
ConnectU Technologies is a founder-owned managed IT services provider in Central Florida, delivering outsourced IT, backup, security, cloud hosting, and VOIP to small and medium businesses (10-100 workstations), non-profits, and professional service firms since 2004.
- Company typePrivate
- Founded2004
- HeadquartersEustis, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What ConnectU does
ConnectU Technologies is a privately held, founder-owned managed IT services provider headquartered in Eustis, Florida, serving small and medium businesses (10-100 workstations), non-profits, and professional service firms across Central Florida since 2004. The company's core offering is a fully outsourced IT department delivered through recurring managed service subscriptions covering proactive monitoring, security, backup and disaster recovery (featuring NAS-based virtualization and 256-bit encrypted offsite replication), remote management, and onsite support. The product portfolio is built almost entirely on the Microsoft ecosystem (Exchange, SharePoint, Dynamics CRM hosting) supported by partnerships with Microsoft, Cisco, Dell, and SonicWALL, and extends into VOIP (Nortel/Avaya), Virtual CIO consulting, virtual desktops, and a subscription-based DataSafe Lite online backup product.
ConnectU firmographics
Firmographics- Name
- ConnectU
- Legal name
- ConnectU Technologies
- Website
- https://connectutech.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- ConnectU Technologies is a founder-owned managed IT services provider in Central Florida, delivering outsourced IT, backup, security, cloud hosting, and VOIP to small and medium businesses (10-100 workstations), non-profits, and professional service firms since 2004.
- Ownership category
- akta.pro rank
ConnectU industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Network Implementation & Integration Services (BPAEAEAB)
- akta.pro secondary industries
- Service Desk & Help Desk Services (BPAEAJAA), Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC) (EDAEAHAJ)
Keywords
Where ConnectU is headquartered
LocationHeadquarters
- HQ city
- Eustis
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
ConnectU business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring managed IT support contracts providing proactive monitoring, maintenance, and security services for business networks. Priced as all-inclusive bundled packages at various service levels.
- Professional Services: Project-based services including server virtualization, hardware installation, IT consulting, project management, and technology implementation.
- Online Data Backup (DataSafe Lite): Annual or monthly subscription for online backup services protecting up to 40GB of data with encrypted storage.
- Hardware as a Service: Monthly fee model allowing businesses to spread hardware and warranty costs rather than purchasing equipment outright.
- VOIP and Telephone Systems: Digital telephone system sales and support for Nortel and Avaya systems.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | DataSafe Lite Online Backup |
| Subscription | Monthly | Managed IT Service Packages |
| Subscription | Monthly | Hardware as a Service |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
ConnectU product offering
Product offeringCore offering
ConnectU is a managed IT services provider that delivers outsourced IT department services, including technical support, monitoring, maintenance, managed security, backup and disaster recovery, and cloud hosting for small and medium businesses and non-profits in Central Florida. The company packages its services as recurring monthly subscriptions at multiple service tiers, supplemented by project-based professional services and hardware-as-a-service offerings.
Product overview
ConnectU is a managed IT services provider offering a comprehensive portfolio of technology solutions for small to medium businesses and non-profits in Central Florida. The core offering centers on Managed IT Services, which functions as a complete outsourced IT department. Supporting services include Business Continuity/Backup & Disaster Recovery, Professional Services, VOIP Phone Systems, Security Services, and Cloud Services (comprising Exchange Hosting, SharePoint, Microsoft Dynamics CRM, and Web Hosting). Additional add-on modules provide specialized capabilities including DataSafe Lite online backup, Virtual Servers, Webtops/Virtual Desktops, Onsite Support, Remote Management, VCIO Services, Care Services, and EZCare maintenance automation. The company operates exclusively in the Microsoft ecosystem, serving clients with 10-100 workstations, and has been in operation since 2004.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services
Quantifiable outcome
- Phone bill audit savings of $100-200/month average, with some companies saving over $900/month
- +2 more outcomes
Companies that use ConnectU
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles3 records
ConnectU technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
ConnectU partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- MicrosoftcoreConnectU is a member of the Microsoft Partner (MP) program, gaining access to technical support and co-marketing opportunities. They offer hosted Microsoft solutions including Microsoft Exchange, SharePoint, and Microsoft Dynamics CRM.
- Cisco SystemscoreCisco is described as the worldwide leader in networking for the Internet. ConnectU uses Cisco hardware, software, and service offerings for networking solutions.
- DellcoreDell helps determine the course of future industry innovation with customer-first approach. ConnectU sources Dell equipment and has relationships for equipment procurement and management.
- SonicWALLcoreSonicWALL provides complete protection from a range of network security threats with appliance-based products and value-added security subscriptions. ConnectU uses SonicWALL for security solutions.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
ConnectU competitors and assessment
Company assessmentDirect peers
- CMIT Solutions: National managed IT services franchise network serving SMBs with managed support, security, and backup/DR. Closely comparable to ConnectU in target customer (10-100 workstation SMBs), recurring subscription model, and multi-vendor technology stack.
- Ntiva: Mid-market and SMB managed IT services provider covering managed support, cloud, security, and backup with a recurring subscription model. Comparable in service portfolio (managed IT, cloud, security, VOIP) and SMB/mid-market focus.
- Dataprise: East Coast US managed IT services and cybersecurity provider offering 24/7 help desk, backup/DR, and cloud services for SMB and mid-market clients. Direct overlap with ConnectU's managed IT, remote management, and business continuity offerings.
- Intelligent Technical Solutions: Florida-headquartered managed IT services and security provider targeting SMBs across the Southeast with managed support, cloud, and cybersecurity offerings. Direct geographic and service overlap with ConnectU in Central Florida.
- LAN Infotech: Regional Florida managed IT services and cloud provider serving SMBs with managed support, virtual CIO services, and cloud hosting. Comparable customer profile, geographic footprint, and recurring subscription model.
- Fortech Solutions: Mid-Atlantic/regional managed IT services firm offering managed support, cloud, security, and consulting to SMBs. Similar service portfolio (managed IT, cloud, security) and SMB customer focus.
- CompassMSP: US managed IT services and security provider with coverage across multiple states, offering managed support, cybersecurity, and cloud services to SMB clients. Comparable subscription-based service portfolio and SMB target market.
Regional players
- Pace Partners (formerly Pacific Atlantic IT Solutions): Regional managed IT and cloud services provider with similar SMB focus and managed service delivery model. While primarily serving a different geography, the offering mix (managed support, cloud, security) is materially comparable to ConnectU's.
Broad incumbents
- Connection (formerly PC Connection / Softchoice): Large enterprise IT solutions provider with managed services, hardware procurement, and cloud services. Overlaps with ConnectU through Hardware-as-a-Service and Microsoft cloud offerings, though it operates at significantly greater scale and serves a broader customer set.
Others
- Cisco Meraki (managed via MSP partners): Networking and security platform ConnectU resells/deploys via Cisco partnership. Adjacent ecosystem participant: as SMBs increasingly consume Meraki directly or via larger MSPs, ConnectU's role as integrator is exposed to platformization risk.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
ConnectU social profiles
Digital presenceConnectU financial estimates
Financial estimateRevenue estimate
Valuation estimate
ConnectU leadership team
Management profileNumber of profiles
Profiles2 records
ConnectU funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ConnectU M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ConnectU
What does ConnectU do?
ConnectU is a managed IT services provider that delivers outsourced IT department services, including technical support, monitoring, maintenance, managed security, backup and disaster recovery, and cloud hosting for small and medium businesses and non-profits in Central Florida. The company packages its services as recurring monthly subscriptions at multiple service tiers, supplemented by project-based professional services and hardware-as-a-service offerings.
Is ConnectU a public or private company?
ConnectU is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ConnectU founded?
ConnectU was founded in 2004. It employs 1 to 10 people.
Where is ConnectU based?
ConnectU is headquartered in Eustis, United States, in the North America region.
How does ConnectU make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services, online Data Backup (DataSafe Lite), hardware as a Service and VOIP and Telephone Systems.
Who are ConnectU's main competitors?
Direct peers on record are CMIT Solutions, Ntiva, Dataprise, Intelligent Technical Solutions, LAN Infotech, Fortech Solutions and CompassMSP. Pace Partners (formerly Pacific Atlantic IT Solutions) is listed as a regional player. Connection (formerly PC Connection / Softchoice) is listed as a broad incumbent. Cisco Meraki (managed via MSP partners) is listed as an others.
Does ConnectU have an API?
No public API is recorded for ConnectU.
What industry is ConnectU in?
ConnectU's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAEAB, Network Implementation & Integration Services, with a secondary code of BPAEAJAA, Service Desk & Help Desk Services. Its NAICS code is 541513 and its SIC code is 7370.