AgentVoice
AgentVoice is an Austin-based SaaS platform that enables small, mid-market, and enterprise businesses to deploy AI voice agents for inbound and outbound phone calls, with workflow automation and integrations to CRMs, calendars, and telephony stacks.
- Company typePrivate
- Founded2024
- HeadquartersAustin, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What AgentVoice does
AgentVoice is an Austin, Texas-based SaaS company that operates a cloud platform for deploying AI-powered voice agents capable of conducting natural phone conversations, completing pre/in/post-call workflow actions, and integrating with business systems such as CRMs, calendars, and telephony providers. Founded and launched in 2024, the company sells primarily to small and mid-market businesses across verticals including ecommerce, home services, dealerships, property management, legal intake, and education, with a separate Custom Build tier targeting larger enterprises.
The platform combines third-party large language models (OpenAI, Anthropic Claude, xAI, Groq, Together AI, Cerebras), speech-to-text providers (Deepgram, AssemblyAI), and text-to-speech providers (ElevenLabs, Hume AI) into a real-time orchestration layer delivering sub-400ms latency, tool-aware memory across calls, intelligent call routing, outbound campaign management, and a visual workflow automation builder backed by Pinecone-powered knowledge retrieval. A proprietary voice engine is in development for Q1 2026 to reduce dependency on external TTS providers. The system exposes a REST API with webhook support, an MCP endpoint, SDK support in Python, and 200+ no-code integrations via Zapier, Make, and n8n alongside native connectors to HubSpot, Salesforce, GoHighLevel, Twilio, Cal.com, Notion, Airtable, and Slack.
The business model is product-led: a free tier with $10 in usage credit converts to usage-based billing at $0.10 per minute that bundles LLM, voice, STT, and TTS costs. A Custom Build subscription tier with multi-year contracts, white-label agency dashboards, dedicated solutions architects, and SLA coverage addresses enterprise buyers. The company is privately held, appears bootstrapped with no disclosed venture capital funding, and has been recognized with a 4.9/5 G2 customer satisfaction rating.
AgentVoice firmographics
Firmographics- Name
- AgentVoice
- Legal name
- AgentVoice, LLC
- Website
- https://agentvoice.com
- Company type
- Private
- Founded year
- 2024
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- AgentVoice is an Austin-based SaaS platform that enables small, mid-market, and enterprise businesses to deploy AI voice agents for inbound and outbound phone calls, with workflow automation and integrations to CRMs, calendars, and telephony stacks.
- Ownership category
- akta.pro rank
AgentVoice industry classification
Industry- Product category
- Conversational AI Platform
- NAICS
- Telephone Call Centers (56142), Telemarketing Bureaus and Other Contact Centers (561422)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)
- akta.pro secondary industries
- Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF), Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents) (BPAEAIAI), Voice Calling (VoIP) Apps (BPAMACAC)
Keywords
Where AgentVoice is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
AgentVoice business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations
Revenue model
- Usage-Based Voice AI: Pay-per-minute pricing at $0.10/min covering LLM, voice, STT, and TTS. Billed based on call volume with 5 concurrent calls included in base tier. Supports auto-recharge with flexible credit system.
- Subscription Plans: Tiered subscription model with Free tier ($10 credit), and Custom Build enterprise plan with committed usage pricing, dedicated solutions architect, white-label options, and SLA coverage.
- Professional Services: Custom onboarding and setup services for enterprise customers requiring custom deployments and integrations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free tier with $10 credit for new users to explore the platform |
| Subscription | Multi-year contract | Custom enterprise deployment with done-for-you setup |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
AgentVoice product offering
Product offeringCore offering
AgentVoice is a cloud-based AI voice agent platform that enables businesses to deploy intelligent voice agents for inbound and outbound phone operations. The platform delivers natural sub-second-latency conversations, executes real actions during calls (CRM updates, scheduling, ticket creation), and automates multi-step workflows across pre-call, in-call, and post-call phases with integrations to CRMs, calendars, and 200+ business tools via API, webhooks, MCP, and no-code connectors.
Product overview
AgentVoice is a cloud-based AI voice agent platform that enables businesses to deploy intelligent voice agents for automating inbound and outbound phone operations. The platform consists of a core voice AI engine paired with campaign management for outbound calling, visual workflow automation for pre/in/post-call actions, and deep integrations with business tools via REST API, webhooks, MCP, or no-code connectors (Zapier, Make, n8n). Key modules include Voice Agents for natural conversations, Campaigns for bulk outbound calling, Workflow Automation for multi-step business processes, Knowledge Base (Pinecone) for AI-enhanced answer retrieval, Triggers for event-driven automation, and an Agency Platform for white-label multi-tenant deployments. The platform also includes embedded features like Autumn AI Assistant for agent building, Test Suite for validation, Browser Voice for web-based calling, and Chat Widget for website integration.
Differentiator
Problem solved
Functional benefit
Products and services
- AgentVoice Platform Cloud-based AI voice agent platform that enables businesses to deploy, configure, and manage intelligent voice agents for inbound and outbound phone operations with workflow automation, CRM integration, and analytics.
- Voice Agents AI-powered voice agents that conduct natural phone conversations, understand caller intent, and execute real business actions like scheduling appointments, updating CRM records, and qualifying leads without human intervention.
- Campaigns Outbound calling campaign management system for launching structured outreach to hundreds or thousands of contacts, including bulk import with validation, goal tracking, real-time dashboards, intelligent contact prioritization, and automated retry logic.
- Workflow Automation Visual workflow builder for creating multi-step automation flows triggered by voice conversations, automating pre-call, in-call, and post-call actions including CRM updates, appointment scheduling, task creation, and external system integrations.
- Triggers Event-driven automation system that executes workflows when specific events occur (contact added, tag changed, call ended), with conditional logic and automated actions such as adding contacts to campaigns or scheduling follow-ups.
- Agency Platform / Whitelabel Portal White-label agency system enabling agencies and resellers to create and manage client sub-accounts, track metrics per client, and provide branded portal experiences with custom domains and logos.
- Custom Build (Enterprise Plan) Done-for-you enterprise deployment tier with custom onboarding, dedicated solutions architect, white-label and reseller dashboard, custom concurrent calls, enterprise-grade security, committed usage pricing, and SLA coverage.
Quantifiable outcome
- Tripled call volume with same staff (customer testimonial)
- +2 more outcomes
Companies that use AgentVoice
Customer profileNamed customers10 records
Segments9 records
Ideal customer profiles3 records
AgentVoice technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration17 records
AI capability11 records
Feature9 records
AgentVoice partnerships and signals
Strategic signalPartnerships
27 partnerships are on record, tiered core infrastructure, core, integration and core integration.
- AWScore infrastructureCloud hosting and storage provider. AgentVoice runs on AWS infrastructure for scalable and reliable service delivery.
- Heroku (Salesforce)core infrastructureApplication runtime and Platform-as-a-Service for hosting the AgentVoice platform.
- OpenAIcoreModel inference and language generation using GPT models for conversational AI capabilities.
- AnthropiccoreModel inference using Claude family of models for AI language generation.
- ElevenLabscoreText-to-Speech and speech synthesis for generating natural AI voices. Supports voice cloning for brand-customized voices.
- DeepgramcoreSpeech-to-Text transcription for converting caller speech to text for AI processing.
- TwiliocoreSMS and voice notifications/communications infrastructure for call routing and text messaging.
- GroqcoreLow-latency AI model inference providing fast response times for voice AI processing.
- NVIDIAcore infrastructureAI infrastructure and GPU hosting for powering AI model inference.
- Google Cloud / WorkspaceintegrationCloud services and internal productivity tools. Native Google Calendar and Gmail integration planned for Q2 2026.
- CerebrasintegrationModel inference and accelerator services for AI processing.
- AssemblyAIintegrationSpeech-to-Text AI processing for transcription services.
- Hume AIintegrationVoice and emotion AI features for enhanced conversational understanding.
- xAIintegrationModel inference using Grok family of models for AI language generation.
- Together AIintegrationModel hosting and inference with GPU compute for AI processing.
- PineconeintegrationVector database and embeddings storage for knowledge base functionality.
- FirecrawlintegrationWeb data retrieval and crawl conversion for knowledge base content.
- CloudConvertintegrationFile conversion for media and documents processing.
- SendGrid (Twilio)integrationTransactional email delivery for confirmation emails and notifications.
- Zapiercore integrationNo-code automation platform connecting AgentVoice to 200+ business tools without technical implementation.
- Make (Integromat)integrationVisual automation platform for connecting AgentVoice to external systems and workflows.
- n8nintegrationOpen-source workflow automation for connecting AgentVoice to business tools.
- HubSpotcore integrationNative CRM integration for contact management, deal tracking, and pipeline updates. Deep HubSpot CRM integration planned for Q2 2026.
- Salesforcecore integrationNative CRM integration for contact synchronization and customer data management.
- GoHighLevelintegrationCRM and marketing automation platform with native AgentVoice integration.
- Cal.comintegrationCalendar integration for appointment scheduling and availability management during calls.
- ClaudeintegrationAI model from Anthropic used for conversational intelligence and language understanding.
Scale indicators6 records
Recent moves2 records
Expansion highlights6 records
AgentVoice competitors and assessment
Company assessmentBroad incumbents
- Cognigy: Cognigy is an established enterprise conversational AI platform offering voice and chatbots for customer service automation — comparable in contact center automation but typically serving larger enterprises with broader portfolios.
Direct peers
- PolyAI: PolyAI builds enterprise-grade voice AI assistants for customer service and call center automation across hospitality, retail, and financial services — comparable in technology and customer use cases, though focused on larger enterprise deployments.
- Air AI: Air AI provides autonomous AI agents capable of holding long-form, human-like phone conversations for sales and customer service — a direct competitor in conversational AI voice agents with similar target use cases.
- Retell AI: Retell AI provides an AI voice agent platform for building conversational voice experiences with low latency and natural turn-taking — a direct competitor explicitly named in AgentVoice's comparison pages.
- Vapi: Vapi is a developer-focused AI voice agent platform enabling businesses to build, test, and deploy voice assistants for phone operations — directly overlapping with AgentVoice on core product, target customers, and usage-based pricing.
- Synthflow: Synthflow offers a no-code AI voice agent platform for SMB and mid-market businesses to automate inbound and outbound calls with workflow integrations — directly comparable to AgentVoice's positioning and GTM.
- Bland AI: Bland AI is an enterprise-focused AI phone agent platform for automating inbound and outbound calls with API access and integrations — directly competing with AgentVoice in the AI voice agent category.
- Voiceflow: Voiceflow is a conversational AI design and deployment platform supporting voice and chat agents with workflow building and integrations — overlapping with AgentVoice on no-code agent building and multi-channel deployment.
Emerging players
- Vocode: Vocode is an open-source developer platform for building and deploying AI voice agents — overlapping with AgentVoice on programmatic voice agent creation but skewing more developer-oriented rather than no-code SMB.
- Sierra AI: Sierra AI builds AI agents for customer experience across multiple channels including voice, with focus on enterprise-grade reliability and brand-safety — adjacent in agentic AI for CX with significant overlap on autonomous voice agent capabilities.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
AgentVoice social profiles
Digital presenceAgentVoice compliance and trust
Trust signalCompliance1 record
AgentVoice financial estimates
Financial estimateRevenue estimate
Valuation estimate
AgentVoice leadership team
Management profileNumber of profiles
Profiles1 record
AgentVoice funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AgentVoice M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AgentVoice
What does AgentVoice do?
AgentVoice is a cloud-based AI voice agent platform that enables businesses to deploy intelligent voice agents for inbound and outbound phone operations. The platform delivers natural sub-second-latency conversations, executes real actions during calls (CRM updates, scheduling, ticket creation), and automates multi-step workflows across pre-call, in-call, and post-call phases with integrations to CRMs, calendars, and 200+ business tools via API, webhooks, MCP, and no-code connectors.
Is AgentVoice a public or private company?
AgentVoice is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was AgentVoice founded?
AgentVoice was founded in 2024. It employs 1 to 10 people.
Where is AgentVoice based?
AgentVoice is headquartered in Austin, United States, in the North America region.
How does AgentVoice make money?
Three revenue lines are on record. Usage-Based Voice AI is the primary driver. The others are subscription Plans and professional Services.
Who are AgentVoice's main competitors?
Cognigy is listed as a broad incumbent. Direct peers are PolyAI, Air AI, Retell AI, Vapi, Synthflow, Bland AI and Voiceflow. Emerging players are Vocode and Sierra AI.
Does AgentVoice have an API?
Yes. AgentVoice provides a REST API for programmatic control of agents, contacts, calls, and webhooks. API endpoints include agents/call for initiating calls, contacts CRUD operations with advanced tag/variable management, calls listing and filtering with full transcript and analytics support, and webhook mappings for no-code contact creation from external sources. Authentication uses x-api-key and x-organization-id headers. The API supports fine-grained API key scopes for controlling access to specific resources. Webhooks enable real-time notifications for conversation events, task completions, and contact updates. Developer documentation is at agentvoice.com/docs/api-reference/quick-start.
What industry is AgentVoice in?
AgentVoice's product category is Conversational AI Platform. Its primary akta.pro industry code is HDAAAFAL, Contact Center Speech AI (agent assist, IVR automation), with a secondary code of HDAAACAF, Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent). Its NAICS code is 56142 and its SIC code is 7372.