What Metro Wireless does

Metro Wireless is a Warren, Michigan-based managed service provider delivering commercial wireless connectivity to businesses across the United States. Its core technology stack combines satellite (managed Starlink), cellular LTE/5G, fixed wireless, fiber, SD-WAN, and Distributed Antenna Systems, with multi-WAN bonding delivered through Peplink's SpeedFusion platform and centralized management via Peplink's InControl cloud portal. The product portfolio spans 13+ sub-brands including MetroLTE/Metro5G, MetroBURST/MetroWAVE, MetroWAN, MetroBOND/MetroBONDX, MetroSKY (managed Starlink), MetroVOX (hosted VoIP/UCaaS), Managed WiFi, DAS, SIM Data Plans, and specialized construction and event connectivity solutions, with pricing ranging from roughly $90/month for entry-level SD-WAN up to $500,000 for enterprise-grade private cellular networks.

The company's revenue model is primarily subscription-based recurring revenue from managed connectivity and SD-WAN contracts, supplemented by hardware sales, one-time professional services (site surveys, RF audits, installation), event-based one-time fees, and larger multi-year private network deployments. Go-to-market combines a channel partner program (agents, MSPs, and resellers supported by a dedicated Channel Manager with spiffs and residuals and no minimum commitments) with direct enterprise field sales for large accounts and an inside-sales motion for inbound website inquiries. Its US-first positioning centers on a Detroit-based Network Operations Center providing 24/7 monitoring with sub-30-second average hold times and a 97/100 customer satisfaction score.

Metro Wireless serves a broad set of verticals including manufacturing, construction, healthcare, education, government, utilities, retail, hospitality, transportation and logistics, real estate, agriculture, and events, with named customers spanning Iroquois Industries, Sylvan Inc., Holland Hospital, CassAero, African World Heritage Festival, Mayea Marina, and a Fortune 1000 energy leader. In 2026 the company acquired Volli Communications, a carrier-grade voice infrastructure provider operating since 2009, extending the portfolio into SIP trunking, Microsoft Teams Direct Routing, UCaaS, SMS, and E911 and positioning Metro Wireless as a unified connectivity-and-voice provider. The company holds Authorized Solution Provider status with Starlink and maintains carrier relationships with AT&T, Verizon, and T-Mobile to support a carrier-agnostic recommendation model.

Name

Metro Wireless

Legal name

Metro Wireless

Website

https://metrowireless.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1–10 employees

Short description

Metro Wireless is a Michigan-based managed service provider delivering commercial wireless connectivity (Starlink, LTE/5G, fixed wireless, fiber, SD-WAN, DAS) to US businesses across 14 verticals via subscription, channel partners, and direct enterprise sales.

Ownership category

akta.pro rank

Product category

Managed Commercial Connectivity Services

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Telecommunications Resellers (517121)

SIC

Communications Services, Nec (4899), Computer Communications Equipment (3576)

akta.pro primary industry

Wireless Networking Services (Wi‑Fi, Private LTE/5G) (BPAEAEAE)

akta.pro secondary industries

Private LTE/5G Mobile Network Operators (Campus/Industrial) (HDAIAAAE), Industrial/OT Private Connectivity (Factory, Mining, Ports) (HDAIAGAD)

Keywords

• Managed wireless internet
• Business connectivity services
• Commercial Starlink solutions
• Private LTE 5G networks
• Managed SD-WAN services

Headquarters

HQ city

Warren

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Managed Wireless Internet Services: Recurring monthly subscriptions for managed connectivity including Starlink, LTE/5G, Fixed Wireless, and Fiber with included monitoring, support, and failover capabilities
2. Hardware Sales and Installation: One-time and recurring sales of routers, antennas, dishes, and professional installation services for connectivity equipment
3. Professional Services: Site surveys, RF audits, project management, installation, and ongoing support services
4. Managed SD-WAN Services: Monthly subscription for SD-WAN management with bandwidth capacity tiers and multi-WAN support
5. Private Network Deployments: One-time deployment fees for private LTE/5G cellular networks with ongoing managed services
6. VoIP/UCaaS Services: Hosted voice and unified communications as a service with per-user features and integrations
7. Managed WiFi Services: Managed wireless network design, installation, and ongoing monitoring services
8. SIM Data Plans: Monthly data plans for SIM-only connectivity across major carriers with pooled and unlimited options

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels8 records

Core offering

Metro Wireless is a US-based managed service provider that sells commercial wireless and wired internet connectivity to businesses on a subscription basis. Its core offerings include managed Starlink, MetroBOND multi-carrier bonding, private LTE/5G networks, LTE/5G and fixed wireless business internet, fiber, SD-WAN, SIM data plans, hosted VoIP/UCaaS, distributed antenna systems, managed WiFi, and specialized internet for construction sites and events, all backed by 24/7 NOC support.

Product overview

Metro Wireless is a national managed service provider offering a comprehensive portfolio of commercial connectivity solutions. The product lineup centers around managed wireless internet services including Managed Starlink (satellite), MetroBOND/MetroBONDX products (bonded multi-carrier wireless), Private LTE & 5G Cellular Networks, MetroLTE/Metro5G (cellular business internet), MetroBURST/MetroWAVE (fixed wireless), and Fiber Optic Internet. Supporting these core connectivity services are MetroWAN (SD-WAN management), SIM Data Plans, MetroVOX (hosted VoIP/UCaaS), Distributed Antenna Systems (DAS), Managed WiFi, and specialized Construction and Festival/Event internet solutions. The company leverages technology from Peplink (SpeedFusion bonding) and partners with major cellular carriers (Verizon, AT&T, T-Mobile) to deliver carrier-agnostic solutions backed by 24/7 US-based NOC support. Pricing ranges from entry-level services like MetroLTE Basic ($149/month) to enterprise solutions including Private Network deployments ($35,000-$500,000) and bonded solutions like MetroBONDX4 (400Mbps average speeds).

Differentiator

Problem solved

Functional benefit

Brands

• MetroLTE: LTE wireless internet solution for business with download speeds up to 150Mbps, designed for primary and failover connectivity.
• Metro5G
• MetroBOND
• MetroBONDX
• MetroBURST
• MetroWAVE
• MetroWAN
• MetroVOX
• MetroSKY

Products and services

• Managed Starlink Managed commercial Starlink satellite internet service for businesses, providing primary or backup connectivity with up to 340Mbps speeds, bundled LTE/5G failover, static IPs, and 24/7 NOC support. Sold as a subscription service for enterprise, construction, healthcare, energy, and remote site customers.
• MetroBOND Multi-Carrier Bonding Multi-carrier wireless bonding service combining Starlink and 5G via Peplink SpeedFusion for guaranteed unbreakable enterprise internet connectivity with carrier and route diversity. Sold to enterprises requiring mission-critical uptime and multi-WAN aggregation.
• Private LTE & 5G Cellular Network Solutions Managed private cellular network solutions providing dedicated, localized LTE and 5G networks built exclusively for an organization, using licensed, unlicensed, and CBRS spectrum. Sold to enterprise customers needing campus-wide or multi-building private cellular coverage.
• LTE/5G Business Internet (MetroLTE and Metro5G) Cellular LTE/5G business internet service sold to commercial customers as primary or failover connectivity, with download speeds up to 300Mbps, unlimited data, SD-WAN capability, and 99.9% uptime SLA.
• Fixed Wireless Internet (MetroBURST and MetroWAVE) Fixed wireless business internet delivered via point-to-point and point-to-multipoint radios, providing dedicated internet access (DIA) up to 10Gbps symmetrical with 99.99% SLA. Sold to commercial customers needing high-capacity primary connectivity.
• Fiber Optic Internet Dedicated fiber optic internet access for businesses available nationally with speeds up to 100Gbps, sourced through wholesale carrier relationships. Sold as a primary high-capacity connectivity service to enterprise and mid-market customers.
• Managed SD-WAN (MetroWAN) Managed SD-WAN service providing multi-WAN management with instant failover, centralized cloud management, and bandwidth capacity tiers up to 1Gbps across up to 200 sites. Sold to multi-site commercial customers.
• SIM Data Plans SIM-only wireless LTE/5G data plans designed for integration into customers' existing hardware, available across all major US carriers with unlimited or pooled data options. Sold to channel partners and multi-site enterprise customers.
• MetroVOX Hosted VoIP and UCaaS Hosted VoIP and unified communications as a service (UCaaS) offering 160+ features including auto attendant, call center, omnichannel voice, mobile apps, and 20+ CRM integrations. Sold to business customers needing hosted voice and unified communications.
• Distributed Antenna Systems (DAS) Distributed antenna system (DAS) solutions that improve indoor and outdoor cellular signal coverage, supporting multi-carrier LTE and 5G with deployments up to 1M+ sq ft and E911 compliance. Sold to hospitals, campuses, large venues, and commercial real estate.
• Managed Business WiFi Managed business WiFi service including design, installation, and 24/7 monitoring of WiFi 6E networks with custom designs, instant device roaming, and support for indoor and outdoor deployments. Sold to commercial customers across multiple verticals.
• Construction Wireless Internet LTE/5G internet solutions specifically designed for construction sites, offering nationwide availability, unlimited data, short-term deployment options, and antenna boosting up to 500Mbps. Sold to construction firms needing rapid, temporary site connectivity.
• Festival & Event WiFi and Internet Temporary internet and WiFi service for festivals and events, supporting up to 10Gbps speeds and 100,000 concurrent WiFi users with fast install and teardown, plus 24/7 NOC and optional on-site monitoring. Sold to event organizers and festival producers.

Quantifiable outcome

• Up to 750Mbps download speeds with bonded Starlink
• +4 more outcomes

Named customers12 records

Segments14 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core.

• Volli CommunicationscoreStrategic or Co-development Partner · 1 January 2026Acquisition/merger partner combining Metro Wireless connectivity with Volli's voice infrastructure (SIP trunking, Microsoft Teams Direct Routing, UCaaS, SMS, E911). Expands portfolio to include unified communications alongside connectivity.
• Starlink (SpaceX)coreTechnology or IntegrationAuthorized Solution Provider (ASP) for Starlink Commercial internet. Metro Wireless can manage Starlink deployments for commercial clients with value-added services including static IPs, NOC support, and multi-dish bonding. Significant investment required for ASP status.
• PeplinkcoreTechnology or IntegrationTechnology partner for SpeedFusion bonding technology and router hardware. Powers MetroBOND multi-carrier bonding solutions. Peplink's InControl platform used for cloud portal management.
• CelonacoreTechnology or IntegrationPartner for Private Cellular Networks solutions, specifically for CBRS-based private 5G network deployments.
• AT&T, Verizon, T-MobilecoreTechnology or IntegrationCarrier partners providing LTE/5G network access. Metro Wireless is carrier-agnostic and recommends best carrier based on site studies.

Scale indicators10 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Granite Telecommunications: National managed connectivity provider offering POTS replacement, internet, SD-WAN, UCaaS, and managed wireless services for business customers across the U.S. Closely comparable in product portfolio breadth, channel-driven GTM, and vertical coverage including healthcare and multi-site enterprise.
• MetTel: Managed connectivity and cloud communications provider serving SMB and enterprise with internet, SD-WAN, UCaaS, and wireless solutions. Comparable in bundling connectivity with voice/UCaaS and selling to multi-site enterprises, similar in business model though larger in scale.
• TPx Communications: National managed services provider delivering internet, SD-WAN, UCaaS, and managed cybersecurity to SMB and mid-market. Similar in offering a single-throat-to-choke bundle across connectivity and UCaaS for multi-site business customers.

Broad incumbents

• Windstream Enterprise: Established U.S. carrier offering SD-WAN, UCaaS, managed connectivity, and network security to enterprise and wholesale customers. Overlaps with Metro Wireless in managed SD-WAN, UCaaS, and enterprise wireless but operates at much larger scale and across a broader wireline footprint.
• Cox Business: Business arm of a large U.S. cable operator providing internet, voice, managed networking, and cloud services to SMB and enterprise. Competes with Metro Wireless in managed connectivity for multi-site commercial customers, though primarily on wireline/fiber rather than wireless-first delivery.
• Spectrum Business: Business services division of a top U.S. cable operator offering internet, voice, mobile, and managed networking. Comparable in addressing enterprise connectivity needs, including mobile/wireless add-ons, but with national wireline backbone rather than wireless-first architecture.
• Telarus: Largest U.S. master agent/distributor of business technology solutions including connectivity, UCaaS, SD-WAN, and cloud. Overlaps with Metro Wireless through its channel partner audience and supplier relationships, and competes for the same agent-driven distribution motion.
• TBI (Telecom Brokerage Inc.): Master agency distributing business connectivity, UCaaS, and managed services through agents and partners. Closely comparable to Metro Wireless's channel motion and partner-supported go-to-market for mid-market and enterprise customers.

Others

• Peplink (Plover Bay Technologies): Provider of SpeedFusion bonding routers, InControl cloud management, and multi-WAN SD-WAN hardware/software. Not a direct competitor but a core technology supplier to Metro Wireless; other solution providers integrating Peplink represent adjacent ecosystem participants.
• Celona: Enterprise private cellular (CBRS/5G) networking vendor supplying technology to Metro Wireless for private LTE/5G deployments. Adjacent ecosystem player; competes indirectly where enterprises choose vendor-direct instead of MSP-integrated private networks.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/MetroWirelessIN
• Facebookfacebook.com/MetroWireless
• LinkedInlinkedin.com/company/metro-wireless

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Metro Wireless