Border UX
Border UX is a San Diego-based UX design agency that delivers UX strategy, design systems, and research services to Private Equity firms, cybersecurity companies, telecom providers, and B2B clients, supported by open-source tooling (Recursica) and an acquired brand sub-brand (Cozy Design).
- Company typePrivate
- Founded2018
- HeadquartersSan Diego, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Border UX does
Border UX (legal entity: Border LLC, California) is a San Diego-based enterprise UX design agency providing UX strategy, design systems engineering, user research, and front-end development services. The firm was founded in 2018 by Aaron Martlage and Matt Massey and operates a remote-first model with team members distributed across San Diego, Mexico City, Denver, Philadelphia, Las Vegas, and Baja. Public team listings identify approximately eight contributors spanning UX design and software engineering, while firmographic data places headcount in the 11-50 range.
The firm's technical foundation is Recursica, an MIT-licensed open-source React design system powered by design tokens with Figma-to-code parity, positioned to compress design system delivery timelines from quarters to weeks. Adjacent tooling includes Theme Forge (visual editor for Recursica tokens), code-generated Figma components with git commit, Recursica Knowledge (structured knowledge base built for LLM and agentic consumption), n8n integration nodes, and Claude Skills. Border integrates commercial AI models (Anthropic Claude and Google Gemini) into a proprietary automated interview analysis pipeline that ingests transcripts, performs auto-tagging and clustering, and compresses research cycles from weeks to hours. The firm markets an explicit "human-centric research, AI-assisted tooling" positioning rather than an AI-first identity.
Border UX generates revenue through professional services engagements executed under per-project Master Services Agreements (MSAs) and Statements of Work (SOWs). Target verticals are Private Equity portfolio companies (design debt remediation and unification), Cybersecurity and ISP providers (risk dashboarding and telemetry visualization), Telecom (network provisioning, outage journey, platform modernization), and B2B plus not-for-profit clients. Named customers include PADI (global diving certification, multilingual digital footprint consolidation) and Cymbiotika (health supplements, Shopify-based React/Figma design system deployment). In January 2024, Border acquired Cozy Design, a B2B brand and marketing studio now operating as a retained sub-brand under a new Creative division led by Lee Fuhr. Pricing, contract values, and revenue figures are not publicly disclosed.
Border UX firmographics
Firmographics- Name
- Border UX
- Legal name
- Border LLC
- Website
- https://borderux.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Border UX is a San Diego-based UX design agency that delivers UX strategy, design systems, and research services to Private Equity firms, cybersecurity companies, telecom providers, and B2B clients, supported by open-source tooling (Recursica) and an acquired brand sub-brand (Cozy Design).
- Ownership category
- akta.pro rank
Border UX industry classification
Industry- Product category
- Enterprise UX Design Services
- NAICS
- Computer Systems Design Services (541512), Graphic Design Services (541430)
- SIC
- Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- UI/UX Engineering & Front-End Modernization (BPAEAFAH)
- akta.pro secondary industries
- Enterprise Application UX, Portals & Low-Code Extensions (BPAEAGAM), Digital Creative & Experience Design Agencies (Web/App/UX) (MPAAAAAD), Brand Experience (BX) & Service Design (BPAFAEAI)
Keywords
Where Border UX is headquartered
LocationHeadquarters
- HQ city
- San Diego
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Border UX business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Professional Design Services: UX strategy, design systems, and research services for enterprise software companies. Engagements governed by Master Services Agreements (MSAs) and Statements of Work (SOWs). Includes design system creation, user research, and front-end development.
- Cozy Sub-brand Services: Brand and marketing services through acquired Cozy Design sub-brand, including websites, brand collateral, paid ads, sales decks, trade show booths, and identity systems.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Border UX product offering
Product offeringCore offering
Border UX is a professional UX design agency that delivers enterprise UX strategy, design systems, and user research services to private equity, cybersecurity, and telecom clients. It also builds and releases MIT-licensed open-source design tooling (Recursica design token system, Theme Forge, Figma components) and operates the acquired Cozy Design sub-brand for brand and marketing services. Engagements are governed by Master Services Agreements and Statements of Work tailored to each enterprise project.
Product overview
Border UX is a San Diego-based UX design agency offering enterprise software design strategy, design systems, and research services. The portfolio includes proprietary open-source tools (Recursica design system, Theme Forge, Figma components, Knowledge base), acquired sub-brand Cozy Design for brand/marketing work, and core service offerings in UX research, design systems, and front-end development. The open-source tools are MIT-licensed and built on React/design tokens, while services span user interviews, automated interview analysis, and custom software design and build.
Differentiator
Problem solved
Functional benefit
Brands
- Cozy: Studio brand for brand and marketing services including websites, brand collateral, paid ads, sales decks, trade show booths, identity systems, campaign sites, event environments and signage.
Products and services
- Recursica
Quantifiable outcome
- Design systems shipped in weeks (maybe days) using Recursica
- +1 more outcomes
Companies that use Border UX
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles4 records
Border UX technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability3 records
Feature4 records
Border UX partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Cozy DesigncoreBorder LLC acquired Cozy Design in January 2024 to expand digital design services for enterprise and B2B clients. Cozy Design specializes in B2B and not-for-profit design, operating as a sub-brand under Border's new Creative division. Lee Fuhr leads the new Creative division.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Border UX competitors and assessment
Company assessmentDirect peers
- Huge: Large experience design agency with an established design systems practice serving enterprise clients — directly comparable in enterprise UX and design-system engineering, though at materially greater scale.
- Instrument: Independent digital agency focused on brand, experience design, and product for enterprise clients; closely comparable in offering integrated design + engineering services to enterprise buyers.
- R/GA: Global digital agency combining brand, design, and technology for enterprise clients; comparable in offering cross-functional design-and-build engagements under a single agency roof.
- DockYard: Digital product consultancy delivering custom software, Elixir/React engineering, and product design; comparable in combining design systems and front-end engineering for enterprise clients.
- Frog Design: Global design and engineering firm (part of Capgemini Invent) delivering transformation, product design, and design systems to enterprise clients; overlaps with Border UX in enterprise design systems and product modernization work.
- ustwo: Global product studio delivering digital products, design systems, and venture building; overlaps with Border UX in shipping productized design tooling and operating a venture-studio adjacent to client services.
- Work & Co: Boutique digital product agency combining strategy, design, and engineering for enterprise and consumer clients, with a comparable emphasis on shipping product-grade UX rather than slide-deck consulting — closely aligned with Border UX's design-plus-engineering model.
- IDEO: Iconic design consultancy serving enterprise clients on strategy, digital product design, and service design; comparable in serving enterprise buyers on complex human-centered design engagements, though at much larger scale and brand recognition.
Broad incumbents
- Adobe: Suite-level design and digital experience vendor (XD, Creative Cloud, Experience Cloud) used by the same enterprise buyers Border UX targets; competes indirectly for design system tooling and enterprise design budgets.
- Figma: Dominant collaborative design platform and a key dependency for Border UX's Recursica Figma components; not a direct competitor in services but the broad incumbent whose tooling ecosystem shapes the firm's delivery model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Border UX social profiles
Digital presenceBorder UX financial estimates
Financial estimateRevenue estimate
Valuation estimate
Border UX leadership team
Management profileNumber of profiles
Profiles9 records
Border UX subsidiaries and ownership
Company hierarchySubsidiaries1 record
Border UX funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Border UX M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Border UX
What does Border UX do?
Border UX is a professional UX design agency that delivers enterprise UX strategy, design systems, and user research services to private equity, cybersecurity, and telecom clients. It also builds and releases MIT-licensed open-source design tooling (Recursica design token system, Theme Forge, Figma components) and operates the acquired Cozy Design sub-brand for brand and marketing services. Engagements are governed by Master Services Agreements and Statements of Work tailored to each enterprise project.
Is Border UX a public or private company?
Border UX is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Border UX founded?
Border UX was founded in 2018. It employs 11 to 50 people.
Where is Border UX based?
Border UX is headquartered in San Diego, United States, in the North America region.
How does Border UX make money?
Two revenue lines are on record. Professional Design Services are the primary driver. The others are cozy Sub-brand Services.
Who are Border UX's main competitors?
Direct peers on record are Huge, Instrument, R/GA, DockYard, Frog Design, ustwo, Work & Co and IDEO. Broad incumbents are Adobe and Figma.
Does Border UX have an API?
No public API is recorded for Border UX.
What industry is Border UX in?
Border UX's product category is Enterprise UX Design Services. Its primary akta.pro industry code is BPAEAFAH, UI/UX Engineering & Front-End Modernization, with a secondary code of BPAEAGAM, Enterprise Application UX, Portals & Low-Code Extensions. Its NAICS code is 541512 and its SIC code is 7371.