ITPS
- Company typePrivate
- Founded2000
- HeadquartersGateshead, United Kingdom
- Headcount101–250
- GTM typeB2B
- OfferingServices
What ITPS does
ITPS (legal name IT Professional Services Ltd) is a privately held UK managed IT service provider founded in 2000, headquartered in Chester-le-Street, County Durham, with a 101-250 employee headcount. The company delivers a broad managed services portfolio spanning data centre colocation and DR, cyber security (EDR/XDR/MDR, SOC, secure backup, vCISO, penetration testing, Cyber Essentials certifications), cloud services (private cloud, PVDC, hybrid cloud on Microsoft Azure), network services (SD-WAN, Cisco-managed access), unified communications (Microsoft Teams, MITEL, Enghouse), and data and analytics including the Digital Vision computer-vision platform. Underpinning the offering is a purpose-built Tier 3 data centre with PUE of 1.2 and a £4m invested facility, plus ISO 9001, ISO/IEC 20000-1, ISO/IEC 27001, Cyber Essentials Plus, and HSCN accreditations.
ITPS serves UK organisations across healthcare/NHS (including the NECS HSCN WAN), education (New College Durham, academy trusts), charities and not-for-profit (Mental Health Matters, Groundwork), manufacturing and logistics (Louvolite, Innerglass, GAC Europe), housing associations (Home Group), legal (Tier 1 Legal 500 firm), and facilities management (Anabas). The commercial model is anchored on recurring managed services and subscription cloud revenue complemented by project-based professional services (cloud migration, network refresh, security assessments) and hardware resale; managed services packages are quoted monthly with CapEx/OpEx options for private cloud. Long customer relationships — many exceeding 20 years — point to a high-retention, consultative direct sales motion.
Go-to-market combines UK domestic direct field sales with a formal Channel Programme targeting resellers, MSPs, and consultancies for cloud, datacentre, security, and managed services resale. Vendor partnerships with Microsoft, Cisco (Environmental Sustainability Specialisation 2023 and 2024), Acronis (Platinum Service Provider, UK & Northern Europe award winner 2025), Zerto, VMware, CybSafe, and Enghouse anchor the technical stack. In September 2025 the company transitioned leadership with Nicola Johns promoted from CFO to CEO while John Harris remained Chairman, signalling continuity alongside a possible renewed growth agenda.
ITPS firmographics
Firmographics- Name
- ITPS
- Legal name
- IT Professional Services Ltd
- Website
- https://itps.co.uk
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
ITPS industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), ITSM Governance, Compliance & Audit Readiness (BPAEAJAM), Managed Internet & Value-Added ISP Services (Managed Router/Wi-Fi, Security, Filtering) (HDAIADAJ)
Keywords
Where ITPS is headquartered
LocationHeadquarters
- HQ city
- Gateshead
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
ITPS business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Managed Services: Ongoing managed IT services covering infrastructure, cloud, cybersecurity, and support delivered as recurring monthly service.
- Professional Services: Project-based professional services including cloud migration, network implementation, security assessments, and IT strategy consulting.
- Data Centre / Colocation: Colocation services in ITPS Tier 3 data centres including hosting, storage, and connectivity.
- Private Cloud Infrastructure: Private cloud infrastructure offered under both CapEx (owned) and OpEx (as-a-service) models with fixed-price billing.
- Hardware and Equipment: Procurement and supply of hardware, networking equipment, and endpoints as part of managed service delivery.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Private Cloud - Flexible shared zone |
| Subscription | Monthly | Private Cloud - PVDC (dedicated) |
| Subscription | Monthly | Managed Services - Tailored packages |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels6 records
ITPS product offering
Product offeringCore offering
ITPS is a managed IT service provider delivering cloud (private, hybrid and public Azure), cyber security (EDR/XDR/MDR, SOC, DRaaS, penetration testing, vCISO), data centre colocation from its own Tier 3 facility, managed networking (SD-WAN, Cisco), IT support, and data/analytics (Digital Vision AI, IoT) to UK organisations across healthcare, education, charity, manufacturing, housing and legal/financial sectors on recurring subscription and project-based commercial models.
Product overview
ITPS is a managed IT service provider offering a comprehensive portfolio of technology solutions organized into six core service areas: Data Centre (colocation and hosting), Cyber Security (including EDR/XDR/MDR, Secure Backup, SOC, and Cyber Essentials), Cloud Services (Private Cloud, PVDC, hybrid cloud), Network Services (SD-WAN), Managed IT Services, and Data & Analytics (including Digital Vision AI). The company delivers these through a combination of in-house expertise and vendor partnerships with Microsoft (Azure, M365, Teams), Cisco, Acronis, Zerto, and CybSafe. Services are delivered from the company's own Tier 3 data centre in County Durham and support customers across public sector, healthcare, finance, manufacturing, and charity sectors.
Differentiator
Problem solved
Functional benefit
Products and services
- Data Centre Services Secure data centre hosting, colocation, storage, backup and recovery services delivered from ITPS's own purpose-built Tier 3 data centre with TIA942 standards, ISO 27001 certification, geo-replicated backups and a world-class PUE of 1.2 for UK organisations.
- Cloud Services Private, public and hybrid cloud solutions covering design, migration, security and ongoing optimisation across Private Cloud, PVDC, the '2 Clouds in 1' hybrid model, Cloud Flex shared zone, and Microsoft Azure public cloud for UK organisations.
- Private Virtual Data Centre (PVDC) Dedicated, purpose-built private cloud infrastructure with no resource sharing, providing control, compliance, secure data handling and scalable performance for organisations needing CapEx or OpEx financial models.
- Cyber Security Services End-to-end managed security including EDR, XDR and MDR, 24/7 SOC monitoring, disaster recovery, secure backup, penetration testing, cyber security assessments and virtual CISO leadership for UK organisations.
- Network Services Managed networking services including SD-WAN, Cisco Managed Access, Managed Security, identity services (Cisco ISE), Auvik monitoring and Microsoft Teams support, building policy-based, secure enterprise networks for UK organisations.
- Managed IT Services Tailored managed IT services keeping IT infrastructure running smoothly with proactive issue resolution, supporting endpoint, server and workplace productivity environments for UK organisations across public, private and not-for-profit sectors.
- Data & Analytics Data solutions powered by automation and AI including data governance, systems integration, machine learning, IoT data processing and the Digital Vision computer-vision platform for monitoring, safety and operational insights.
- Digital Vision Computer vision AI solution that processes video and images from existing CCTV into smart camera systems for monitoring, security enhancement, footfall counting, overcrowding detection and operational automation across customer estates.
- Certifications & Assessments Compliance and certification support including Cyber Essentials and Cyber Essentials Plus preparation, ISO assessments, security audits, penetration testing, gap analysis and readiness toolkits for organisations pursuing tenders and regulatory compliance.
- Acronis Cyber Protect Cloud All-in-one cyber security and data protection solution combining backup, disaster recovery and threat prevention against viruses, malware and ransomware, delivered by ITPS as an Acronis MSSP for UK customers and channel partners.
- Cisco Managed SD-WAN Fully managed, diversely routed, highly available SD-WAN service using Cisco technology, providing secure policy-based connectivity across multi-site UK and international estates.
Quantifiable outcome
- PUE of 1.2 (vs UK average 1.6)
- +4 more outcomes
Companies that use ITPS
Customer profileNamed customers10 records
Segments7 records
Ideal customer profiles6 records
ITPS technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability7 records
Feature6 records
ITPS partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and supporting.
- AcroniscoreAcronis MSSP partner and recognised Acronis Service Provider. Named UK & Northern Europe Service Provider award winner. Provides Cyber Protect Cloud, Backup, Disaster Recovery, and Cyber Files solutions to customers and channel partners.
- MicrosoftcoreTop-tier Microsoft partner providing Microsoft 365, Azure, and related Microsoft solutions. ITPS assists customers with migrations to Microsoft cloud platforms and provides ongoing managed services.
- CiscocoreCisco partner with Environmental Sustainability Specialisation. Provides managed networking services including Cisco Managed Access, SD-WAN, and security solutions. Cisco ISE hosting for customer network security.
- VMwaresupportingVMware technology partner for virtualisation solutions. Supports customer environments and ITPS private cloud infrastructure.
- ZertosupportingZerto technology used for Disaster Recovery as a Service (DRaaS) solutions. Provides block-level replication with RPO of seconds and RTO of minutes.
- EnghousesupportingEnghouse Interact Contact Centre (EICC) integration partner for unified communications and contact centre solutions.
- AuviksupportingAuvik network monitoring application used for customer network management and monitoring services.
- Forestry EnglandsupportingPartnership for tree planting initiatives supporting ITPS Net Zero by 2035 target. Working together to increase UK forested land as part of carbon offsetting strategy.
- CybSafesupportingCybSafe security awareness training platform deployed for customer cyber security training programmes.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
ITPS competitors and assessment
Company assessmentDirect peers
- ANS Group: Manchester-based UK managed cloud and digital services provider serving public sector and enterprise customers with managed public cloud, hosting and managed services — a close mid-market UK MSP comparable to ITPS.
- iomart: UK-listed cloud and managed hosting provider with owned data centres, offering colocation, private cloud, backup and managed services — comparable infrastructure-led UK MSP.
- Pulsant: UK edge colocation and managed cloud provider with regional data centres, targeting mid-market and enterprise customers with hybrid cloud and managed services — directly comparable to ITPS's regional UK data centre model.
- Daisy Corporate Services: Large UK managed IT and communications provider offering cloud, connectivity, security and managed services to enterprise and public sector — competes head-to-head with ITPS in UK mid-market managed services.
- Redcentric: UK-listed managed services provider combining cloud, colocation, managed connectivity and cybersecurity with its own data centre footprint — directly comparable to ITPS's data centre + managed services + cloud stack.
- Six Degrees Group: UK managed cloud, colocation, connectivity and security provider with own data centres, very similar service portfolio and customer mix to ITPS, including strong public sector exposure.
- Intechnology: UK managed services and data centre operator offering cloud, colocation, cybersecurity and managed IT to mid-market and public sector customers — comparable scale and service stack to ITPS.
Broad incumbents
- Capita: Large UK-listed IT services and outsourcing company with deep public sector and NHS contracts — overlaps with ITPS in HSCN-connected NHS work and managed services, but at significantly larger scale.
- SCC: One of the largest UK IT services and solutions providers offering managed services, cloud, security and hardware procurement across enterprise and public sector — a much larger incumbent competing against ITPS in the UK mid-market.
- Softcat: Major UK IT infrastructure provider focused on software licensing, hardware and increasingly managed services — competes with ITPS for mid-market and enterprise IT spend with a much broader portfolio and brand.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
ITPS social profiles
Digital presenceITPS compliance and trust
Trust signalCompliance5 records
ITPS financial estimates
Financial estimateRevenue estimate
Valuation estimate
ITPS leadership team
Management profileNumber of profiles
Profiles6 records
ITPS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ITPS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ITPS
What does ITPS do?
ITPS is a managed IT service provider delivering cloud (private, hybrid and public Azure), cyber security (EDR/XDR/MDR, SOC, DRaaS, penetration testing, vCISO), data centre colocation from its own Tier 3 facility, managed networking (SD-WAN, Cisco), IT support, and data/analytics (Digital Vision AI, IoT) to UK organisations across healthcare, education, charity, manufacturing, housing and legal/financial sectors on recurring subscription and project-based commercial models.
Is ITPS a public or private company?
ITPS is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ITPS founded?
ITPS was founded in 2000. It employs 101 to 250 people.
Where is ITPS based?
ITPS is headquartered in Gateshead, United Kingdom, in the Europe region.
How does ITPS make money?
Five revenue lines are on record. Managed Services are the primary driver. The others are professional Services, data Centre / Colocation, private Cloud Infrastructure and hardware and Equipment.
Who are ITPS's main competitors?
Direct peers on record are ANS Group, iomart, Pulsant, Daisy Corporate Services, Redcentric, Six Degrees Group and Intechnology. Broad incumbents are Capita, SCC and Softcat.
Does ITPS have an API?
No public API is recorded for ITPS.
What industry is ITPS in?
ITPS's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEAJAB, ITIL/ITSM Process Consulting & Implementation. Its NAICS code is 541513 and its SIC code is 7370.