Unbaggaged
Unbaggaged is a UK-based digital luggage logistics platform offering door-to-door bag collection, secure storage, and timed delivery across five cities, plus specialist bike and golf-club transport, serving leisure and multi-city travellers through a partner-driven network.
- Company typePrivate
- Founded2019
- HeadquartersGlasgow, United Kingdom
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Unbaggaged does
Unbaggaged is a UK-based digital luggage logistics platform that connects travellers with door-to-door bag collection, secure storage, and timed delivery. Founded in 2019 and headquartered in Glasgow (registered as Unbaggaged Ltd in Scotland, company number SC617850), the company serves individual leisure and multi-city travellers, plus specialist verticals (cycling, golf, and event/festival visitors), across five UK cities: Edinburgh, London, Glasgow, Manchester, and Inverness.
The platform offers three core services — Store & Return (collection, climate-controlled 24/7-monitored storage, and scheduled redelivery, from £95), Direct Transfer (same-city express delivery within 1 hour, from £70), and City-to-City Transfer (intercity bag movement, from £35 per bag) — plus two specialist add-ons (Bike Transfer from £89 and Golf Club Transport from £79, both with up to £1,500 insurance). Underlying technology includes GPS real-time tracking, photo-verified luggage documentation via the WorkPhotos partnership, instant online booking with transparent pricing, and Stripe- and PayPal-backed payment processing. Standard insurance of £1,000 per bag is bundled, extendable to £15,000.
Unbaggaged operates a direct-to-consumer, asset-light model: bookings flow through unbaggaged.com and are fulfilled via a network of 300+ vetted logistics partners, with referral traffic generated through partnerships with Visit Scotland, Rabbie's Tours, Visit Glasgow, Forever Edinburgh, Timberbush Tours, McKinlay Kidd, and Scottish Tours. Pricing is transactional (pay-as-you-go per booking) across all tiers. The company bootstrapped through its 2023 transition to full-time operations under founder Janani, gained credibility via Scottish Edge awards in 2023, and achieved national UK visibility through a 2024 BBC Dragons' Den feature. As of 2024-2025 the company reports 5,000+ bags stored, 50,000+ customers served, and 1,000%+ sales growth since 2019, with 1-10 employees.
Unbaggaged firmographics
Firmographics- Name
- Unbaggaged
- Legal name
- Unbaggaged Ltd
- Website
- https://unbaggaged.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Unbaggaged is a UK-based digital luggage logistics platform offering door-to-door bag collection, secure storage, and timed delivery across five cities, plus specialist bike and golf-club transport, serving leisure and multi-city travellers through a partner-driven network.
- Ownership category
- akta.pro rank
Unbaggaged industry classification
Industry- Product category
- Luggage Logistics Services
- NAICS
- Couriers and Express Delivery Services (492110)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- Baggage Services (Porters, Wrapping, Storage, Lost & Found) (THABALAG)
Keywords
Where Unbaggaged is headquartered
LocationHeadquarters
- HQ city
- Glasgow
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Unbaggaged business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Store & Return Service: Door-to-door luggage storage service with collection, secure storage, and scheduled return. Priced as bundles (from £95 for Standard, £115 Flexible, £145 Anytime) including up to 2 bags. Additional fees for extra bags (£10 each) and extended storage (£7 per bag per day). Premium pricing for out-of-hours service windows.
- City-to-City Transfer: Intercity luggage movement between UK cities. Starting from £35 per bag with same-day and next-day delivery options. Pricing varies by route, timing, and luggage volume. Individual quotes provided for larger transfers.
- Direct Transfer: Same-city express luggage delivery within 1 hour. Starting from £70 including up to 4 bags, £85 for out-of-hours. £5 per additional bag. No storage stops - direct point-to-point delivery.
- Bike Transfer: Specialist door-to-door bicycle transport service across the UK. Collects boxed or assembled bikes from hotels, stations, airports, and delivers to destinations. Fully insured during transit. Pricing from £89.
- Golf Bag Transfer: Premium door-to-door golf club transport across the UK between hotels, airports, and golf courses. From £79 per bag. Includes full insurance coverage up to £1,500. Popular for multi-course trips and Scottish golf tours.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Store & Return - Standard Hours (9am-5pm) |
| Unit Pricing | Pay-as-you-go | Store & Return - Extended Window (out-of-hours) |
| Unit Pricing | Pay-as-you-go | Store & Return - Priority Anytime |
| Unit Pricing | Pay-as-you-go | City-to-City Transfer |
| Unit Pricing | Pay-as-you-go | Direct Transfer (same-city, within 1 hour) |
| Unit Pricing | Pay-as-you-go | Store & Return - London Rates |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Unbaggaged product offering
Product offeringCore offering
Unbaggaged operates a door-to-door luggage logistics platform across major UK cities, collecting travellers' bags from hotels, airports or stations, storing them in secure monitored facilities or transferring them, and delivering them to a specified UK address at a precise time. Core services include Store & Return, Direct Transfer (same-city within 1 hour), City-to-City Transfer, and specialist Bike and Golf Club transport, all supported by GPS tracking, photo-documented handover and built-in insurance.
Product overview
Unbaggaged is a technology-enabled luggage logistics platform offering three core service products: Store & Return (collection, secure storage, and scheduled delivery), Direct Transfer (same-city express delivery within 1 hour), and City-to-City Transfer (intercity luggage movement). The platform extends its core logistics capabilities to specialized verticals including Bike Transfer Service and Golf Club Transport UK. Additionally, a Photo-Verified Luggage Handover feature, powered by WorkPhotos partnership, adds documentation transparency to the service. All services include GPS tracking, insurance coverage, and integration with Stripe and PayPal for secure payment processing.
Differentiator
Problem solved
Functional benefit
Products and services
- Store & Return Door-to-door luggage collection, secure storage, and scheduled delivery service for travellers. Allows customers to check out of hotels and have bags collected, securely stored in climate-controlled 24/7 monitored facilities, and returned to any UK address at a chosen date and time. Available in Standard (from £95, 9am-5pm), Flexible (from £115), and Anytime (from £145) bundles for up to 2 bags, with out-of-hours London rates from £105.
- Direct Transfer Same-city express luggage transfer delivering bags within 1 hour between two locations with no storage stops, designed for hotel changes, airport transfers, or late checkouts. Starting from £70 including up to 4 bags, £85 out-of-hours, with £5 per extra bag.
- City-to-City Transfer Intercity luggage transfer between UK destinations including Edinburgh, London, Glasgow, Manchester and beyond, with same-day and next-day delivery options and real-time tracking. Starting from £35 per bag, with pricing varying by route, timing, and luggage volume.
- Bike Transfer Service Door-to-door bicycle transport service for cyclists, sportives, and bike-packers. Collects, transports, and delivers bikes (boxed or assembled) between cities, hotels, stations, and airports across the UK with full transit insurance. Pricing from £89.
- Golf Club Transport UK Premium door-to-door golf bag transport across the UK, collecting from hotels, airports, and golf courses with same-day delivery available between Edinburgh, Glasgow, Manchester, London, and major golf destinations. From £79 per bag, with full insurance coverage up to £1,500 included.
Companies that use Unbaggaged
Customer profileNamed customers7 records
Segments6 records
Ideal customer profiles5 records
Unbaggaged technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature4 records
Unbaggaged partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- WorkPhotoscorePartnership with WorkPhotos provides photo documentation technology enabling customers to upload photographs of their luggage before collection. Creates visual records securely linked to bookings for transparency, accountability, and faster support resolution. Enhances trust proposition and differentiates service from basic storage competitors.
Scale indicators7 records
Recent moves7 records
Expansion highlights5 records
Unbaggaged competitors and assessment
Company assessmentOthers
- CitySprint: UK same-day courier and logistics provider that could power Unbaggaged's direct transfer operations. Relevant ecosystem participant as potential B2B partner or competitor for time-sensitive UK deliveries.
- Doddle: UK parcel pickup and drop-off network operating in stations and retailers. Adjacent ecosystem participant relevant for luggage handling logistics and partnership potential in UK transport hubs.
Direct peers
- Radical Storage: Global luggage storage network with thousands of partner locations including UK cities. Direct competitor focused on the storage use case that overlaps with Unbaggaged's Store & Return service.
- StowHub (formerly StowEasy): UK-based luggage storage platform connecting travellers with partner shops and hotels. Comparable storage-first model with online booking and tiered pricing.
- Bounce: Global luggage storage network with extensive UK and European coverage. Direct competitor for the Store & Return service line with similar online booking flow and pay-per-bag pricing.
- Nannybag: European luggage storage network operating across major cities including UK destinations. Comparable to Unbaggaged's storage proposition with online booking and partner-location model.
- LuggageHero: Network of luggage storage locations across European cities with online booking. Direct competitor in the UK storage segment with similar convenience positioning, though LuggageHero relies on fixed partner locations rather than door-to-door pickup.
- Sherpr: Door-to-door luggage and oversized item shipping service operating across the UK and internationally. Comparable business model with collection, transit, and delivery to accommodation or destination.
- Send My Bag: UK-founded door-to-door luggage shipping service with similar point-to-point and storage offerings. Most directly comparable competitor given overlapping UK customer base, door-to-door positioning, and similar product breadth.
Emerging players
- Luggage Free: Door-to-door luggage shipping service primarily serving US domestic and international routes. Comparable logistics model for premium luggage delivery, though geographic focus differs.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Unbaggaged social profiles
Digital presenceUnbaggaged compliance and trust
Trust signalCompliance1 record
Unbaggaged financial estimates
Financial estimateRevenue estimate
Valuation estimate
Unbaggaged leadership team
Management profileNumber of profiles
Profiles1 record
Unbaggaged funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Unbaggaged M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Unbaggaged
What does Unbaggaged do?
Unbaggaged operates a door-to-door luggage logistics platform across major UK cities, collecting travellers' bags from hotels, airports or stations, storing them in secure monitored facilities or transferring them, and delivering them to a specified UK address at a precise time. Core services include Store & Return, Direct Transfer (same-city within 1 hour), City-to-City Transfer, and specialist Bike and Golf Club transport, all supported by GPS tracking, photo-documented handover and built-in insurance.
Is Unbaggaged a public or private company?
Unbaggaged is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Unbaggaged founded?
Unbaggaged was founded in 2019. It employs 1 to 10 people.
Where is Unbaggaged based?
Unbaggaged is headquartered in Glasgow, United Kingdom, in the Europe region.
How does Unbaggaged make money?
Five revenue lines are on record. Store & Return Service is the primary driver. The others are city-to-City Transfer, direct Transfer, bike Transfer and golf Bag Transfer.
Who are Unbaggaged's main competitors?
Others on record are CitySprint and Doddle. Direct peers are Radical Storage, StowHub (formerly StowEasy), Bounce, Nannybag, LuggageHero, Sherpr and Send My Bag. Luggage Free is listed as an emerging player.
Does Unbaggaged have an API?
No public API is recorded for Unbaggaged.
What industry is Unbaggaged in?
Unbaggaged's product category is Luggage Logistics Services. Its primary akta.pro industry code is THABALAG, Baggage Services (Porters, Wrapping, Storage, Lost & Found). Its NAICS code is 492110 and its SIC code is 4731.