Repartim

What Repartim does

Repartim is a French home emergency repair and multi-trade renovation network operating since 1967 (originally as STP Dépannage, later Maisoning and Carglass Maison before adopting the current Repartim name in 2021). Through 19 owned local agencies supported by 200+ salaried specialist technicians and a network of 700+ partner craftsmen, the company delivers 24/7 plumbing, locksmith, electrical, and glazing emergency interventions, specialized non-destructive leak detection, and full multi-trade renovation projects, performing 90,000+ interventions annually across France.

The underlying service platform combines interactive online diagnostic and pricing tools with physical dispatch from a national agency footprint, supported by specialized instrumentation (acoustic, thermal imaging, endoscopic, gas tracer, smoke testing equipment) for non-destructive leak detection. The offering includes the Carte Avantages annual subscription (€85-160/year), IRVE-certified EV charging installation (€790-1,248 packages), and post-disaster repair workflows aligned with insurance claim documentation. A proprietary Repartim Académie e-learning platform delivers internal multi-trade training.

The business model blends transactional one-time service fees (emergency repairs, renovation projects) with a recurring subscription layer (Carte Avantages), a B2B coordination channel (insurers including Covéa, Generali, Abeille Assurances; social housing operators including Paris Habitat, RIVP, CDC Habitat), and government-subsidy-eligible energy transition work (MaPrimeRenov', IRVE tax credits). Since July 2024 Repartim has been wholly owned by Groupe des Assurances du Crédit Mutuel through ADB Écosystème Holding, providing balance-sheet backing and channel access to one of France's largest mutual insurance groups.

Name

Repartim

Legal name

Repartim

Website

https://repartim.fr

Company type

Private

Founded year

1967

Operating status

Operating

Headcount range

101–250 employees

Short description

Repartim is a French multi-trade home emergency repair and renovation network operating 19 agencies with 200+ salaried and 700+ partner technicians, serving individual homeowners, insurers, and social housing landlords with 24/7 plumbing, locksmith, electrical, glazing, and renovation services.

Ownership category

akta.pro rank

Product category

Home Repair and Renovation Services

NAICS

Facilities Support Services (561210), Facilities Support Services (56121), Business Support Services (5614)

SIC

Services-Miscellaneous Repair Services (7600), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Emergency Sewer Line Backup & Cleanup (HSAOAMAC)

akta.pro secondary industries

Emergency Commercial Plumbing Response (HSAOAMAL), Pipe Installation, Repair & Repiping (HSAOAAAB), Trenchless Sewer Repair (Pipe Lining/CIPP) (HSAOABAH)

Keywords

• Home emergency repair
• Plumbing locksmith services
• Multi-trade renovation
• Non-destructive leak detection
• EV charging installation

Headquarters

HQ city

Saint-pierre-des-corps

HQ country

France

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Emergency Repair Services: One-time fees for urgent home repair services including plumbing, locksmith, electrical, and glazing. Pricing announced upfront after online estimation; payment collected at end of intervention with signed attestation.
2. Home Renovation and Project Work: Project-based renovation services covering bathroom remodeling, painting, flooring, windows, doors, electrical upgrades, and post-disaster repairs. Free quote provided; deposit required before work commencement, balance invoiced upon completion.
3. Carte Avantages Subscription: Annual subscription program (85-160 EUR/year depending on region and customer type) offering free travel expenses, prioritized emergency dispatch, and coverage across multiple residences. Generates recurring subscription revenue and customer lock-in.
4. Insurance and Property Manager Coordination: B2B services coordinated with insurance companies and property managers for disaster recovery, emergency repairs, and renovation work following covered events. Services include leak detection, emergency security, and full restoration with insurance documentation.
5. EV Charging Station Installation: Supply and installation of electric vehicle charging points. Installation starting from 790 EUR TTC; full supply and installation package from 1,248 EUR TTC with 500 EUR tax credit eligibility for qualifying installations.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels6 records

Core offering

Repartim is a French national network providing 24/7 home emergency repair services (plumbing, locksmithing, electrical, glazing, non-destructive leak detection) and multi-trade renovation works (carpentry, painting, flooring, windows, sanitary, post-disaster repair, EV charging station installation). Services are delivered through 19 owned local agencies staffed by salaried technicians, supplemented by 700+ partner craftsmen, with an annual Carte Avantages subscription offering prioritized dispatch and free travel costs.

Product overview

Repartim is a French home emergency repair and renovation network operating since 1967. Its service offering is organized as a single integrated platform built around three pillars: (1) 24/7 emergency repair services for plumbing, locksmithing, electricity, and glazing, plus non-destructive leak detection; (2) multi-trade renovation and construction works (carpentry, painting, insulation, flooring) including post-disaster repair and EV charging point installation; and (3) the Carte Avantages subscription program offering prioritized service and free travel costs. Services are delivered through a network of 19 locally-based agencies with over 200 salaried specialist technicians and 700+ engaged partner contractors. All services are coordinated by a single point of contact and include a free quote and end-of-works attestation.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Repair Services (Dépannage d'urgence)
• Emergency Plumbing Services (Dépannage plomberie)
• Emergency Locksmith Services (Dépannage serrurerie)
• Emergency Electrical Services (Dépannage électricité)
• Emergency Glazing Services (Dépannage vitrerie)
• Non-Destructive Leak Detection (Recherche de fuites non destructives)
• Multi-Trade Renovation Works (Travaux de rénovation et tous corps d'état)
• Electric Vehicle Charging Point Installation (Installation de borne de recharge véhicule électrique)
• Post-Disaster Repair Coordination (Réparation après sinistre)
• Carte Avantages Subscription Program

Quantifiable outcome

• 4.6/5 average rating from 6,706 verified customer reviews
• +4 more outcomes

Named customers15 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Five partnerships are on record, tiered minor.

• Réseau OrigamiminorStrategic or Co-development Partner · 1 January 2022Since 2022, Repartim partnered with Réseau Origami for waste management and sorting in Strasbourg. Origami is an Entreprise Adaptée (Adapted Enterprise) employing people with disabilities, combining environmental protection with social inclusion through adapted job positions.
• VIPP & Philippe (Action Philippe Streit)minorStrategic or Co-development Partner · 1 January 2020Partnership since 2020 with VIPP & Philippe, an adapted company within the Action Philippe Streit association ecosystem. VIPP & Philippe manages a portion of Repartim's contact center operations. At least 55% of VIPP & Philippe employees have RQTH (Recognized Disability Worker Status), enabling accessibility to employment for people with disabilities.
• ANRH PaysageminorStrategic or Co-development PartnerANRH Paysage provides garden and outdoor space maintenance services for Repartim. ANRH is an association that places employment of people with disabilities at the core of its activity, creating, maintaining, and developing skills for disabled workers.
• EnvieminorStrategic or Co-development PartnerEnvie handles recycling and upcycling of Repartim's IT equipment waste. 100% of defective or obsolete IT equipment is processed by Envie, which sorts, recycles, and refurbishes components. Part of Repartim's digital waste reduction strategy.
• Co-Hop'minorStrategic or Co-development PartnerSocial partnership with Co-Hop', an Entreprise à But d'Emploi (company with employment objectives), creating a healthier work environment while acting for the environment and inclusion through the Territoire Zéro Chômeur de Longue Durée experimentation.

Scale indicators7 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• HomeServe France: HomeServe France is the most direct peer to Repartim, operating a multi-trade home emergency repair and assistance network across France and internationally. HomeServe co-owned Repartim from 2021-2024, and both pursue the same insurer-and-homeowner service model with subscription and per-call revenue.
• MesDépanneurs.fr: MesDépanneurs.fr is a French digital platform that dispatches vetted local artisans for home plumbing, locksmith, electrical, and glazing emergencies. It competes head-to-head with Repartim via an asset-light marketplace model rather than Repartim's owned-agency approach.

Broad incumbents

• Carglass (Belron group): Carglass is the Belron-owned automotive glass repair leader that briefly lent its brand to Repartim ('Carglass Maison') from 2019-2021. Belron has broader service ambitions and is the global incumbent against which Repartim positions its multi-trade emergency offering.
• Engie Home Services: Engie Home Services is the utility-tied home services arm of major French energy group Engie, providing HVAC, plumbing, and electrical maintenance and emergency response across France. Overlap with Repartim is strongest in heating, electrical, and energy-renovation-adjacent services.
• AXA Partners (Home Services): AXA Partners is the assistance arm of AXA insurance group and operates home emergency dispatch, repair coordination, and concierge services across France. It is both a competing service provider and a customer of Repartim-style networks.

Emerging players

• NeedHelp: NeedHelp is a French-origin freelance platform that connects homeowners with local tradespeople for emergency repair, renovation, and home services projects. It represents the marketplace/asset-light challenger to Repartim's owned agency and employed-technician model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Repartim
• LinkedInlinkedin.com/company/repartim
• Instagraminstagram.com/repartim_fr

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Repartim