Otherside at Work

What Otherside at Work does

Otherside at Work is a privately held Dutch software company, founded in 2003 and headquartered in 's-Hertogenbosch, that develops Xpert Suite (XS), a modular cloud-based SaaS platform for employee absence management (verzuimmanagement), sustainable employability, occupational health services, and Dutch social-security administration. The platform serves three primary stakeholder groups: employers, occupational health services (arbodiensten), and insurers or authorized agents (volmachten en verzekeraars), with role-based portals for employees, managers, HR, company doctors, claims managers, and reintegration agencies. The company also addresses adjacent segments including staffing and payroll agencies, claims managers, and reintegration or outplacement bureaus.

Technically, Xpert Suite is delivered as private-cloud infrastructure hosted across three physical data centers in the Netherlands with stated 99.9% uptime, and is segmented into a core platform plus a broad library of add-on modules covering certificates, triage, secure messaging, UWV document handling, medical dossiers, calendars, predictive analytics, campaigns, e-signatures, financial control, no-risk policy management, and self-service integration via Connect XS. AI capabilities are embedded as a featured layer through XS Assistant, XS Summarize-it, XS Absence Predictor, and XS Scheduling Assistant. The company holds ISO 27001:2022, ISO 27701, NEN 7510, and annual SOC2 Type 2 attestations, underscoring its positioning around privacy and regulatory-grade handling of sensitive medical and personnel data.

Commercially, the company operates an enterprise field-sales motion with a BizDev team (Robert van Gils, Bianca van Grinsven), complemented by a channel-partner network that includes World of Work, Baker Tilly, How2Wow Consulting, and Mensura in Belgium. Revenue is generated primarily through annual subscription licensing of Xpert Suite (modular pricing by organization size and modules selected), supplemented by paid training services through Xpert Academy. Geographic footprint extends from the Netherlands to Belgium following the April 2024 Antwerp office opening. The company employs 140+ people across both countries, has been recognized as a Dutch market leader in absence management since 2003, and appears to have grown organically without disclosed external funding.

Name

Otherside at Work

Legal name

Otherside at Work B.V.

Website

https://othersideatwork.nl

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

101–250 employees

Short description

Otherside at Work is a Dutch SaaS company developing Xpert Suite, a modular cloud platform for absence management, sustainable employability, and social-security compliance. Founded in 2003 and headquartered in 's-Hertogenbosch, it serves employers, occupational health services, and insurers across the Netherlands and Belgium.

Ownership category

akta.pro rank

Product category

Absence Management Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Occupational Health & Worksite Health Virtual Care (fit-for-duty, RTW) (HLALADAM)

Keywords

• Absence management software
• Occupational health platform
• Employee wellbeing SaaS
• Social security compliance
• Sustainable employability tools

Headquarters

HQ city

's-hertogenbosch

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Xpert Suite Software Licensing: Annual subscription-based SaaS licensing for Xpert Suite platform. Modular approach allows customers to add modules as needed. Pricing based on organization size and number of users. Includes standard support, setup assistance, and access to Xpert Academy training.
2. Training Services (Xpert Academy): Revenue from functional administrator training, integration training, and specialized module training sessions including XS Contracts, XS Secure Messaging, and Triggers training.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels7 records

Core offering

Otherside at Work develops and sells Xpert Suite, a modular, cloud-based SaaS platform for absence management (verzuim), sustainable employability (duurzame inzetbaarheid), occupational health (arbodienstverlening) and social security (Ziektewet, WGA). The platform unifies role-based portals for employers, occupational health services, insurance companies/authorised agents, staffing agencies, and claims managers, with AI-driven modules, automated workflows, and integrations to UWV and HR systems.

Product overview

Otherside at Work develops and delivers Xpert Suite (XS), a modular cloud-based software-as-a-service platform for Employee Sustainability & Wellbeing (ESW), focused on verzuimmanagement, duurzame inzetbaarheid, bedrijfsgezondheidszorg, and social security. The platform operates as a unified core (Xpert Suite) with a broad library of specialized add-on modules, including AI-powered modules (XS Summarize-it, XS Assistant), absence prediction (XS Absence Predictor), scheduling automation (XS Calendar, XS Scheduling Assistant), UWV document handling (XS Outbound UWV Notifications, XS Inbound UWV Documents), questionnaire and campaign management (XS Forms, XS Campaigns, XS Certificates), medical dossier management (XS Medical), secure communication (Secure Messaging), financial control (XS Financial Control), contract management (XS Contracts), no-risk policy management (XS No-risk), and data integration (Connect XS, DataVault, XS Datastreams). Role-based portals serve medewerkers, leidinggevenden, HR, bedrijfsartsen, volmachten, and verzekeraars.

Differentiator

Problem solved

Functional benefit

Brands

• Xpert Suite: The company's modular, independent, and secure software platform for occupational health, social security, and sustainable employability. Includes modules for certificates, meetings, triage, AI summarization, insurance, data streams, UWV notifications, medical records, calendars, absence prediction, campaigns, contracts, scheduling, forms, e-signatures, financial control, no-risk management, and provider management.

Products and services

• Xpert Suite Modular, data-driven cloud-based SaaS platform for Employee Sustainability & Wellbeing (ESW) covering verzuimmanagement, duurzame inzetbaarheid, arbodienstverlening, Ziektewet & WGA, and social security. Includes role-based portals for medewerkers, leidinggevenden, HR, bedrijfsartsen, volmachten and verzekeraars. Licensed annually on a modular subscription basis.
• Xpert Academy Professional training and certification services for customers and partners using Xpert Suite, including basic and advanced administrator training, integration training, and specialized module training delivered via live events, on-site sessions, and online learning.

Quantifiable outcome

• Reduced absence rates by 50% within 2 years (case study: Zorgwerk)
• +2 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature10 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• Wilmar SchaufeliminorStrategic or Co-development Partner · 10 February 2025Collaboration to integrate the EnergieKompas (Energy Compass) tool, developed by organizational psychologist Wilmar Schaufeli and based on the Job Demands-Resources (JD-R) Model, into Xpert Suite for measuring employee mental resilience and burnout risk.
• World of WorkminorImplementation/ SI/ Consulting Partner · 21 November 2024Xpert Partner providing implementation and consulting services for Xpert Suite customers.
• Baker TillyminorImplementation/ SI/ Consulting Partner · 21 November 2024Xpert Partner providing implementation and consulting services for Xpert Suite customers.
• How2Wow ConsultingminorImplementation/ SI/ Consulting Partner · 21 November 2024Xpert Partner providing implementation and consulting services for Xpert Suite customers.
• MensuracoreChannel Partner/ Reseller/ Distributor · 16 April 2024Belgian occupational health service partner enabling Otherside at Work's market entry into Belgium. The partnership predates the opening of the Antwerp office and involves intensive collaboration on absence management solutions for Belgian companies using Xpert Suite.
• Vrije Universiteit Amsterdam (VU Amsterdam)coreStrategic or Co-development Partner · 16 April 2024Collaboration with VU Amsterdam researcher Cokkie Verschuren to integrate the 'Risico-inventarisatie Intern Ongewenst en Gewenst Gedrag' (RIOG) scan for organizational social safety into Xpert Suite. Provides benchmarking for organizations to compare social safety with other companies.
• TNO Health & WorkcoreStrategic or Co-development Partner · 24 March 2024Collaboration agreement to integrate TNO Health & Work's scientific research, including the DIX (Duurzame Inzetbaarheidsindex - Sustainable Employability Index), into the Xpert Suite platform. This partnership enhances the platform's scientific foundation for measuring and improving employee sustainable employability.

Scale indicators5 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• SD Worx: Belgian-headquartered HR and payroll provider with strong presence in the Netherlands and broader Europe. Offers absence management capabilities and competes with Otherside at Work in the Benelux market, including via its partnership networks.
• Visma (Raet): Visma's Dutch HR business (Raet, Youforce, Visma eHr) provides HR, payroll, and absence management to Dutch employers. Directly competes with Xpert Suite in the employer and arbodienst segments within the Netherlands.
• Nmbrs: Dutch cloud-native HR and payroll platform owned by Visma. Provides absence management functionality and serves a similar Dutch employer and accountant/office customer base, overlapping with Xpert Suite's mid-market focus.
• AFAS Software: Leading Dutch HR, payroll, and ERP software vendor. AFAS Profit includes absence management (Verzuim) as a module and serves a similar mid-market and enterprise employer base in the Netherlands, making it Otherside at Work's closest domestic competitor.
• Loket.nl: Dutch online HR and payroll software for SMBs, owned by Visma. Competes with Xpert Suite at the lower end of the Dutch market, with growing absence management capabilities tailored to small employers.

Emerging players

• Personio: European HR and people operations platform for SMBs, headquartered in Germany. Increasingly expanding absence management and analytics, with potential future overlap as Otherside at Work looks beyond Benelux.
• HiBob: Modern HRIS platform focused on mid-market companies in Europe. Adds absence and time-off management as it expands functionality, representing a next-generation competitor for international growth ambitions.

Broad incumbents

• Workday: Global enterprise HCM and financial management platform. Workday Absence Management competes for large multinational employer and HR services customers, representing a long-term threat at the high end of the market.
• ADP Nederland: Global payroll and HR services provider with a significant Dutch footprint (ADP Holland). Provides absence management as part of broader workforce management solutions, competing for large enterprise and multinational employer customers.

Regional players

• Cegid: French-headquartered cloud business management software provider, including HR and payroll across Europe. Offers absence management in multiple European markets, relevant as Otherside at Work considers broader EU expansion.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/othersideatwork
• Xx.com/othersideatwork
• Facebookfacebook.com/Othersideatwork

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Otherside at Work