What Clairvoyix does

Clairvoyix is a privately held US LLC founded in 2003 and headquartered in Henderson, Nevada, specializing in Oracle Hospitality OPERA Cloud PMS integrations and cloud-based database marketing systems for the hospitality industry. Its core technology is the proprietary Clairvoyix OHIP Bridge, a bi-directional integration layer connecting OPERA Cloud with partner applications via Oracle Hospitality Integration Platform and supporting both SSD and OCIM authentication. The product portfolio is built around this platform: Knowledge Factory.AI serves as an AI-enabled Customer Data Platform deployed on Oracle Database within Oracle Cloud Infrastructure, providing data hygiene, match/merge, and AI-driven segmentation; surrounding modules include Leisure and Group Block Email Reservation Confirmation Systems, Guest Intelligence analytical dashboards, Demographic Data Appends, and Microsoft Outlook/Gmail add-ins for OPERA Cloud Sales & Event Management. All applications are available through the Oracle Cloud Marketplace.

Clairvoyix serves independent hotels, resorts, hospitality management companies, and enterprise chains, plus hospitality technology partners via an enterprise field sales motion, Oracle Cloud Marketplace listing, and channel partnerships with CRM/guest engagement platforms such as For-Sight and Fetch. The company reports 1,000+ properties serviced and $20B+ in tracked stay revenue processed through its solutions, leveraging 20+ years of Oracle Hospitality expertise and 24/7 managed services support.

Revenue is generated through three streams: software licensing (subscription-recurring for OHIP Bridge and OPERA Cloud applications), managed services (full-service CRM management powered by Knowledge Factory.AI, including 24/7 support and quarterly business reviews), and implementation & consulting services for CDP deployment, OHIP custom development, data migration, and system integration with CRM, revenue management, POS, spa, and OTA platforms. Pricing is quote-based and not publicly disclosed, with a free initial consultation and 24-hour response commitment. The company is led by CEO Mike Schmitt with a leadership team including VPs of Client Services, Sales & Marketing, and Professional Services, plus a Chief Architect.

Name

Clairvoyix

Legal name

Clairvoyix LLC

Website

https://clairvoyix.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Clairvoyix is an Oracle Hospitality integration specialist providing OPERA Cloud PMS connectivity via its proprietary OHIP Bridge, AI-enabled Customer Data Platform (Knowledge Factory.AI), and marketing automation modules for hotels, resorts, and management companies.

Ownership category

akta.pro rank

Product category

Hospitality PMS Integration Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Property Management Systems (PMS) (THALACAA)

akta.pro secondary industries

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions) (HDABAAAL)

Keywords

• Hospitality integration software
• Customer data platform
• Hotel marketing automation
• OPERA Cloud PMS integration
• Guest intelligence analytics

Headquarters

HQ city

Henderson

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing: Licensable software with pricing that makes 'build or buy' an easy decision. OHIP Bridge and OPERA Cloud applications sold as licensed software.
2. Managed Services: Full-service CRM management powered by Knowledge Factory.AI including ongoing administration, monitoring, optimization, 24/7 support, quarterly business reviews.
3. Implementation & Consulting Services: Professional services for CDP implementation, OHIP custom development, data migration and integration, system integration with existing tech stack.

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

Clairvoyix provides Oracle Hospitality OPERA Cloud PMS integration software and services through its proprietary OHIP Bridge platform, delivering an AI-enabled Customer Data Platform (Knowledge Factory.AI), automated reservation confirmation emails, guest intelligence dashboards, and managed CRM services for hotels, resorts, management companies, and branded chains.

Product overview

Clairvoyix is an Oracle Hospitality Partner offering a platform-plus-modules architecture built around its proprietary OHIP Bridge integration layer. The core platform is the Clairvoyix OHIP Bridge, which connects Oracle OPERA Cloud PMS to all Clairvoyix applications via OHIP. The flagship product is Knowledge Factory.AI, an AI-enabled Customer Data Platform deployed in Oracle Cloud Infrastructure that unifies guest profiles, provides data hygiene, AI-driven segmentation, and analytics. Surrounding the CDP are multiple add-on modules including Leisure Email Reservation Confirmation System (v5.0), Group Block Email Reservation Confirmation System, Guest Intelligence dashboards, Hospitality Solution (CHS), Group Solution (CGS), plus productivity add-ons for Microsoft Outlook and Gmail. The portfolio also includes a Managed Service CRM offering for outsourced CRM management. All products share OHIP-native connectivity to OPERA Cloud and are available on Oracle Cloud Marketplace.

Differentiator

Problem solved

Functional benefit

Brands

• Knowledge Factory.AI: AI-enabled Customer Data Platform built on Oracle Database and deployed in Oracle Cloud Infrastructure, unifying guest data across OPERA Cloud estates.
• OHIP Bridge

Products and services

• Clairvoyix OHIP Bridge Production-ready integration platform that securely connects Oracle Hospitality OPERA Cloud PMS to partner applications via the Oracle Hospitality Integration Platform (OHIP), providing bi-directional real-time data flows with SSD or OCIM authentication. Foundation platform for all Clairvoyix applications, used by OPERA Cloud customers and technology partners including Fetch and For-Sight.
• Knowledge Factory.AI Enterprise-class, AI-enabled Customer Data Platform (CDP) built on Oracle Database in Oracle Cloud Infrastructure. Unifies guest data across OPERA Cloud properties with data hygiene, match/merge capabilities, AI-driven segmentation, and analytics. Processes $20B+ in tracked stay revenue across 1000+ properties.
• Leisure Email Reservation Confirmation System OHIP-compliant automated leisure reservation confirmation email system for OPERA Cloud with branded, mobile-responsive templates, rate code descriptions, cancellation terms, upsell modules, and real-time OHIP synchronization.
• Group Block Email Reservation Confirmation System Group block email reservation confirmation system for OPERA Cloud with group block-aware confirmation logic, attendee self-service guest portal, rooming list and event detail support, and multi-property support.
• Guest Intelligence for OPERA Cloud Web-accessed analytical dashboard product leveraging guest and property data in OPERA Cloud to surface actionable insights for sales, marketing, and operations teams, including market segment performance analytics and data integrity tracking.
• Managed Service CRM Full-service CRM management service powered by Knowledge Factory.AI, covering strategy, implementation, ongoing optimization, 24/7 support, and quarterly business reviews for OPERA Cloud properties.
• Demographic Data Appends Data enrichment service for OPERA Cloud guest profiles adding personalized demographic and psychographic data to maximize marketing campaign ROI with privacy-conscious data sourcing.
• Clairvoyix Hospitality Solution (CHS) Outsourced email direct marketing solution deployed in Oracle Cloud Infrastructure and integrated with OPERA Cloud through OHIP, providing fully outsourced email marketing with hospitality-tuned campaign delivery.
• Clairvoyix Group Solution (CGS) Sales and marketing automation solution for groups and events delivering targeted, segmented, and personalized direct marketing communications to meeting planners with group and event campaign automation.
• OPERA Cloud Outlook Add-In Microsoft Outlook add-in allowing property sales and marketing personnel to log email correspondence, add contacts and accounts, and create events and tasks in OPERA Cloud Sales and Event Management directly from Outlook.
• OPERA Cloud Gmail Add-On Gmail add-on allowing property sales and marketing team members to log email correspondence, add contacts and accounts, and create events and tasks in OPERA Cloud Sales and Event Management directly from Gmail.

Quantifiable outcome

• 1000+ properties serviced
• +4 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability6 records

Feature7 records

Partnerships

Five partnerships are on record, tiered core, supporting and flagship.

• Oracle HospitalitycoreTechnology or IntegrationGlobal leader in hospitality technology providing OPERA Cloud PMS and the OHIP integration platform. Clairvoyix is an Oracle PartnerNetwork (OPN) member listed on Oracle Cloud Marketplace as a hospitality solutions partner. All Clairvoyix applications connect to OPERA Cloud through the Clairvoyix OHIP Bridge.
• Melissa DatasupportingTechnology or IntegrationLeading provider of data quality, address verification, and identity enrichment solutions. Used by Clairvoyix for global data hygiene including verification and correction of U.S. and Canadian mailing addresses, global email addresses, and global telephone numbers.
• MicrosoftsupportingTechnology or IntegrationGlobal technology leader powering cloud, productivity, and AI platforms including Azure and Microsoft 365. Clairvoyix offers OPERA Cloud Outlook Add-In for logging emails and creating contacts/events in OPERA Cloud Sales and Event Management.
• FetchflagshipStrategic or Co-development PartnerFetch is a guest engagement platform partner that needed urgent interface to OPERA Cloud. Clairvoyix configured the OHIP Bridge for Fetch's specific deployment, enabling Fetch to meet guest expectations and empower hotel staff. Deployment was accomplished in days rather than months.
• For-SightcoreStrategic or Co-development PartnerCRM partner working with Clairvoyix on reservation confirmation emails for OPERA Cloud. For-Sight integrated Clairvoyix's v5.0 confirmation system with For-Sight CRM to deliver compelling, regulatory-compliant transactional emails that drive incremental revenue.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Shiji Group: Shiji is a major hospitality technology vendor offering PMS, POS, CRS and guest-data platforms integrated with OPERA. Comparable to Clairvoyix as a broad incumbent with overlapping CDP/guest-engagement functionality for hotel chains.
• Cendyn: Cendyn is a hospitality CRM, CDP and revenue-marketing suite sold to hotels and chains. Comparable to Clairvoyix as an established incumbent with overlapping CDP, email, and segmentation capabilities for hotel customers.
• Trust You (TrustYou): TrustYou is a guest-feedback and guest-experience platform widely deployed in hotels. Comparable to Clairvoyix as an OPERA Cloud-adjacent hospitality data/integration vendor serving similar hotel customers and GTM channels.
• DHISCO (part of Amadeus): DHISCO, an Amadeus company, provides distribution and integration infrastructure to the hospitality industry, including PMS connectors. Comparable to Clairvoyix as an integration/interoperability specialist for hotel systems.

Direct peers

• For-Sight: For-Sight CRM is a hospitality CRM and guest-engagement platform that integrates with OPERA Cloud via Clairvoyix's OHIP Bridge. Directly comparable as a co-sell partner offering transactional email and CRM functionality to the same hotel-customer base.
• Fetch: Fetch is a guest engagement platform whose integrations with OPERA Cloud are built on top of Clairvoyix's OHIP Bridge. Comparable as a co-sell partner that delivers guest-facing messaging and engagement to the same hospitality verticals.
• Revinate: Revinate is a hospitality-specific customer data platform and guest engagement vendor serving hotels and resorts. Comparable to Clairvoyix's Knowledge Factory.AI as a CDP/direct-marketing specialist in the same hotel market.
• SHR Group: SHR Group is a hospitality CRM and CDP vendor selling to hotels and chains. Comparable to Clairvoyix as a direct peer offering guest-data unification, segmentation, and CRM email tooling into the same hotel customer base.

Emerging players

• Mews: Mews is a cloud-native PMS for hotels and hospitality operators. Comparable to Clairvoyix as a modern hospitality-tech platform competing for the same property-tech wallet, though at the PMS layer rather than the OPERA Cloud integration layer.
• Hotelogix: Hotelogix is a cloud hotel PMS and hospitality-management platform targeting independent hotels and small chains. Comparable to Clairvoyix as a hospitality-vertical software peer with overlapping PMS-adjacent feature sets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/Clairvoyix

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clairvoyix