Flybuy | Radius Networks
Flybuy by Radius Networks is an AI-powered location intelligence platform that optimizes pickup, delivery, drive-thru, and dine-in operations for enterprise restaurants, grocery chains, retailers, and hotels across 40,000+ locations in 50+ countries.
- Company typePrivate
- Founded2011
- HeadquartersWashington, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Flybuy | Radius Networks does
Flybuy, operated by Radius Networks, Inc., is an AI-powered location intelligence platform that optimizes off-premise and on-premise operations for restaurants, grocery retailers, general retail chains, and hotels. The company was founded in 2011 in Washington, DC, and has built a portfolio of interconnected products including Flybuy Pickup, Delivery Optimization, Drive-Thru, Table Service, Marketing Suite, and Notify, plus AI-augmented modules (Flybuy AI Agents and Flybuy Menu AI). Underlying technologies include the proprietary ETAi arrival prediction engine, Smart Fire automated kitchen firing, Course Correct redirection, and Presence Level sequencing for drive-thru, supported by 45 global location-technology patents and a data asset of billions of location requests and approximately 30 million pickup orders processed monthly across 40,000+ locations in 50+ countries.
The platform combines location services with autonomous AI capabilities to reduce customer wait times, automate order fulfillment timing, and trigger location-based marketing engagement. Flybuy sells primarily through direct enterprise sales with multi-year contracts, complemented by a small-business self-serve tier, a developer SDK/API channel, hardware sales (RadBeacon), and a 50+ partner ecosystem spanning POS (Olo, Toast, Square, Oracle, NCR Voyix), delivery service providers (DoorDash, Uber Eats, Grubhub, Instacart), loyalty platforms (Paytronix, Punchh, Thanx), and analytics (Salesforce, Amplitude). Named customers include Applebee's, IHOP, Five Guys, Domino's, Chipotle, Potbelly, Golden Corral, Giant, Harris Teeter, SpartanNash, Petco, and JOANN.
Revenue mechanics are anchored in SaaS subscriptions (enterprise tier and small-business tier), with supplementary streams from hardware sales, developer API/SDK licensing, and embedded professional services including implementation, training, and advisory. The company is privately held and appears to be founder-controlled, with three co-founders (Marc Wallace as CEO, Dan Estrada as CSO, Joe Grajewski as CFO) still in active operating roles, and no disclosed venture capital funding rounds or external parent ownership.
Flybuy | Radius Networks firmographics
Firmographics- Name
- Flybuy | Radius Networks
- Legal name
- Radius Networks, Inc.
- Website
- https://flybuy.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Flybuy by Radius Networks is an AI-powered location intelligence platform that optimizes pickup, delivery, drive-thru, and dine-in operations for enterprise restaurants, grocery chains, retailers, and hotels across 40,000+ locations in 50+ countries.
- Ownership category
- akta.pro rank
Where Flybuy | Radius Networks is headquartered
LocationHeadquarters
- HQ city
- Washington
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Flybuy | Radius Networks business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- SaaS Platform Subscription: Subscription-based access to Flybuy platform with dedicated account team, support, training, and program reviews. Tiered offerings for Enterprise and Small Business segments.
- Developer APIs and SDKs: API access for developers to integrate Flybuy functionality into mobile apps and existing systems. Open source technologies with published source code.
- Hardware Sales: Sale of RadBeacon and other beacon hardware for targeted in-store notifications. Hardware sold through shop.flybuy.com.
- Professional Services: Implementation, onboarding, training, advisory services, UI/UX and marketing consultative services included with platform subscription.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise solutions with dedicated support and account management |
| Subscription | Annual | Small Business self-serve solution |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels8 records
Flybuy | Radius Networks product offering
Product offeringCore offering
Flybuy is an AI-powered location intelligence platform that helps restaurants, retailers, grocers, and hospitality brands optimize off-premise operations across pickup, delivery, drive-thru, dine-in, and marketing. The platform combines sub-meter geolocation, AI-driven arrival prediction (ETAi), automated order firing, and proximity-based marketing to reduce wait times and increase order volume. Its modular product suite is sold primarily as a SaaS subscription with supporting APIs, SDKs, and Bluetooth beacon hardware.
Product overview
Flybuy by Radius Networks is a turn-key AI-powered location intelligence platform that optimizes pickup, delivery, dine-in, and drive-thru operations for restaurants, retailers, grocers, and hospitality brands. The platform operates as a unified portfolio of interconnected products organized around location technology and operational optimization. Core products include Flybuy Pickup (curbside/in-store pickup automation), Flybuy Delivery Optimization (driver tracking), Flybuy Drive-Thru (sequencing technology), Flybuy Table Service (dine-in), Flybuy Marketing Suite (location-based marketing), and Flybuy Notify (proximity-triggered notifications). Add-on AI-powered modules include Flybuy AI Agents (autonomous experience recovery) and Flybuy Menu AI (menu intelligence). Supporting technologies include ETAi® (predictive arrival), Smart Fire™ (automated order firing), Course Correct® (customer redirection), and Presence Level® (drive-thru identification). The platform leverages machine learning and real-time location insights deployed across 50+ countries and 40,000+ locations, with open SDKs for iOS and Android, REST APIs, and webhooks for third-party integrations.
Differentiator
Problem solved
Functional benefit
Brands
- Flybuy: AI-powered location intelligence platform that optimizes pickup, delivery, dine-in, and loyalty for brands worldwide
- ETAi
- Course Correct
- Smart Fire
- Flybuy AI Agents
- Flybuy Menu AI
- Flybuy Marketing Suite
- Flybuy Pickup
- Flybuy Drive Thru
- Flybuy Notify
- Flybuy Table Service
- RadBeacon
- Mobile Concierge
- Guest Directory
Products and services
- Flybuy Pickup End-to-end experience for merchants' in-store, curbside, and delivery order fulfillment. Automates the pickup experience with precise ETAs, pre-arrival alerts, and order ready times based on the customer's location. Brands using Flybuy Pickup see an average 79% decrease in wait time and 22% increase in curbside pickup order volume.
- Flybuy Delivery Optimization Enhances existing delivery services with direct insight into delivery driver location for immediate handoffs. Provides precise driver tracking with location updates for store staff and customers, reducing crowding at counters and enabling seamless third-party delivery handoffs.
- Flybuy Drive-Thru Expedited drive-thru experience using sequencing technology (Presence Level) to identify customers as they approach the pickup window. Reduces wait times by at least 15-20 seconds per customer and enables personalized menu board content and loyalty redemption based on customer identification.
- Flybuy Table Service Cloud-based table service solution that locates customers for order delivery and enables digital-anywhere ordering. Next-generation version provides same accuracy and speed as the original with simplified restaurant setup and reduced counter congestion.
- Flybuy Marketing Suite Location-based marketing platform that drives foot traffic, inspires shopping decisions, and drives loyalty engagement. Features Promotions and Coupons, Loyalty Engagement, Impulse Purchases, and an Events Engine that streams rich pickup and engagement data into CDP or CEP.
- Flybuy Notify Proximity-triggered notifications that drive in-app experiences for customers. Uses advanced geofencing technology within 200 meters and Bluetooth technology to engage customers with special promotions or loyalty rewards.
- Flybuy AI Agents Agentic AI system that autonomously detects and fixes bad customer experiences in real time. Includes Autonomous Upsell (increases order value in real time), Autonomous Recovery (resolves friction before complaints happen), Autonomous Retention (prevents churn), and Autonomous Orchestration (coordinates customers and staff automatically).
- Flybuy Menu AI Menu intelligence platform that analyzes full guest ordering journey including menu views, cart behavior, purchase patterns, and payment methods. Uses association rules for bundling, anomaly detection, elasticity modeling, and behavioral clustering to surface actionable menu optimization recommendations.
- RadBeacon Multi-beacon Bluetooth hardware product supporting proximity services across iOS and Android. Available for purchase through the Flybuy online store as supporting hardware for location-based services.
- Predictive Guest Arrivals Predicts hotel and resort guest arrival times to enable proactive service preparation and resource allocation. Part of the hospitality solutions portfolio acquired through the 2022 Runtriz acquisition.
- Mobile Concierge Automated concierge services for hotels enabling guest communication and service requests through a mobile interface. Facilitates guest engagement and service delivery across hotel and resort properties.
- Flybuy Developer APIs and SDKs Cloud APIs, webhooks, and mobile SDKs for iOS and Android that enable developers to integrate Flybuy location functionality directly into merchant apps. Supports integration with Kitchen Display Systems, online ordering systems, fulfillment systems, and picking applications. Open source libraries with published source code.
Quantifiable outcome
- 79% decrease in wait time for brands using Flybuy Pickup
- +8 more outcomes
Companies that use Flybuy | Radius Networks
Customer profileNamed customers24 records
Segments7 records
Ideal customer profiles5 records
Flybuy | Radius Networks technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration53 records
AI capability12 records
Feature8 records
Flybuy | Radius Networks partnerships and signals
Strategic signalPartnerships
23 partnerships are on record, tiered core and minor.
- DeliverectcoreFlybuy and Deliverect announced new integration in November 2025 designed to streamline order updates and enhance the guest experience. Five Guys International is among the first to leverage the integration for customer and delivery orders. The two-way integration sends customer event statuses (En Route, Nearby, Arrived) back to Deliverect's dashboard for end-to-end visibility.
- OlocoreOlo and Flybuy strategic partnership streamlines in-store, curbside, drive-thru, and delivery operations. Olo is a digital ordering and delivery platform for restaurants.
- DoorDashcoreDoorDash integration for on-demand delivery platform connecting customers with local restaurants. Flybuy has direct integration with DoorDash.
- Uber EatscoreUber Eats online food ordering and delivery platform with direct Flybuy integration.
- GrubhubcoreGrubhub global online food delivery marketplace integrated with Flybuy platform.
- InstacartcoreInstacart same-day delivery and pickup from grocers and retailers integrated with Flybuy.
- ToastcoreToast restaurant point of sale and management system with Flybuy integration.
- SquarecoreSquare restaurant POS system integrated with Flybuy platform.
- OraclecoreOracle cloud applications and platform services integrated with Flybuy.
- SalesforcecoreSalesforce AI CRM platform integrated with Flybuy for customer data and engagement.
- NCR VoyixcoreNCR Voyix POS systems, self checkout, and payment software integrated with Flybuy.
- CapgeminiminorCapgemini global business and technology transformation partner for implementation services.
- BounteousminorBounteous end-to-end digital transformation services consultancy.
- Technine.iominorTechnine.io specializes in app development and 3rd-party system integrations.
- ShopifycoreShopify e-commerce platform integrated with Flybuy for online ordering and fulfillment.
- ShiptcoreShipt same-day grocery delivery integrated with Flybuy platform.
- AmplitudeAmplitude AI analytics platform for modern digital analytics integrated with Flybuy.
- PaytronixcorePaytronix end-to-end tech solutions for restaurants, convenience stores, and retail chains.
- PunchhcorePunchh connects marketing, ordering, loyalty, and data for restaurants.
- ParcorePAR restaurant operations and technology solutions.
- CrunchtimecoreCrunchtime restaurant operations management suite.
- MercatuscoreMercatus end-to-end grocery eCommerce platform.
- 5&5minor5&5 enabling food service brands to grow in a digital future.
Scale indicators14 records
Recent moves10 records
Expansion highlights5 records
Flybuy | Radius Networks competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key highlights4 records
Customer concentration
Flybuy | Radius Networks social profiles
Digital presenceFlybuy | Radius Networks compliance and trust
Trust signalCompliance8 records
Flybuy | Radius Networks financial estimates
Financial estimateRevenue estimate
Valuation estimate
Flybuy | Radius Networks leadership team
Management profileNumber of profiles
Profiles11 records
Flybuy | Radius Networks subsidiaries and ownership
Company hierarchySubsidiaries1 record
Flybuy | Radius Networks funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Flybuy | Radius Networks M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Flybuy | Radius Networks
What does Flybuy | Radius Networks do?
Flybuy is an AI-powered location intelligence platform that helps restaurants, retailers, grocers, and hospitality brands optimize off-premise operations across pickup, delivery, drive-thru, dine-in, and marketing. The platform combines sub-meter geolocation, AI-driven arrival prediction (ETAi), automated order firing, and proximity-based marketing to reduce wait times and increase order volume. Its modular product suite is sold primarily as a SaaS subscription with supporting APIs, SDKs, and Bluetooth beacon hardware.
Is Flybuy | Radius Networks a public or private company?
Flybuy | Radius Networks is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Flybuy | Radius Networks founded?
Flybuy | Radius Networks was founded in 2011. It employs 11 to 50 people.
Where is Flybuy | Radius Networks based?
Flybuy | Radius Networks is headquartered in Washington, United States, in the North America region.
How does Flybuy | Radius Networks make money?
Four revenue lines are on record. SaaS Platform Subscription is the primary driver. The others are developer APIs and SDKs, hardware Sales and professional Services.
Does Flybuy | Radius Networks have an API?
Yes. Radius Networks provides APIs and webhooks for Flybuy integration. The Flybuy cloud service and mobile SDKs enable developers to integrate Flybuy functionality directly into merchant apps. The platform offers SDKs for iOS and Android with location event capabilities whether the app is in foreground or background. APIs support integration with Kitchen Display Systems, online ordering systems, fulfillment systems, and picking applications. The API may be subject to usage limitations and restrictions including daily usage quotas. Customer may not use the API for customer or lead generation, general marketing and sales research, inclusion in paid services or real-time ad targeting, or to build competitive products. Developer documentation is at www.radiusnetworks.com/developers/flybuy/#/?id=flybuy-developer-documentation.