Canadian Retail Solutions

Name

Canadian Retail Solutions

Legal name

Canadian Retail Solutions

Website

https://retailbycrs.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Retail Point-of-Sale Software and Services

akta.pro primary industry

Integrated POS Payments (ISVs & Vertical POS Platforms) (FSAMADAD)

akta.pro secondary industries

POS-to-Online Unified Payments (Omnichannel Payments) (CRAFALAL), Retail ERP (Merchandising, POS Back Office) (HDAEAEAD)

Keywords

• Retail point-of-sale
• POS software resale
• Retail technology services
• Inventory management software
• Ecommerce integration services

Headquarters

HQ city

Saint Albert

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. POS Software Sales: Resale and implementation of third-party POS solutions including Retail Pro, Global Payments Retail POS, and Genius POS to independent retailers and restaurants
2. Support Plans: Ongoing technical support plans for Retail Pro and Global Payments POS systems, including 24/7 emergency system down services
3. Hardware Sales: Sale of retail hardware including touch screens, tablets, cash drawers, label printers, and related equipment with provisioning, installation, and warranty services
4. Retail Coaching Services: The Wealthy Retailer coaching program providing merchandise intelligence and retail business coaching
5. Training Services: Implementation training for new POS systems including data migration, remote training sessions, and go-live support including 90 days of platinum support for new merchants

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Canadian Retail Solutions resells, implements, and supports third-party point-of-sale (POS) systems and complementary retail technology solutions for independent retailers and restaurants across North America. Its core portfolio spans Retail Pro and Global Payments Retail POS (formerly Heartland) for retail, Genius POS for retail and restaurant, plus ecommerce integrations (Shopify, CRS Ecommerce Integration), payment processing links, inventory management tools, data protection services, and 24/7 technical support plans.

Product overview

Canadian Retail Solutions (operates as Retail by CRS) is a retail operations partner offering a comprehensive portfolio of POS solutions and retail technology services. The core product portfolio centers on multiple POS systems including Retail Pro (the flagship mid-market solution), Global Payments Retail POS (formerly Heartland Retail - a cloud-based all-in-one POS), Genius for Retail, and Genius for Restaurant. The company provides complementary modules for ecommerce integration (Shopify, CRS Ecommerce Integration), payment processing (Global Payments, CRS EFT Link), inventory management (MVP Retail, Retail Pro Inv Scanner, RIOT RFID), and data protection (CRS Data Shield, Ninja Advanced Security). The ecosystem is supported by dedicated support plans, retail coaching services via The Wealthy Retailer brand, and partnerships with training providers like Whizbang! Retail Training, Merchant Mastery, and Social Lite.

Differentiator

Problem solved

Functional benefit

Brands

• The Wealthy Retailer®: Retail coaching and merchandise intelligence brand providing educational resources, podcasts, and coaching services for independent retailers.
• Retail by CRS

Products and services

• Retail Pro POS Resale, implementation, and ongoing support of the Retail Pro point-of-sale solution for independent mid-market retailers, with customizable POS features, inventory, reporting, and end-to-end integrations.
• Global Payments Retail POS Resale, implementation, and support of an all-in-one cloud-based point-of-sale solution (formerly Heartland Retail) for independent retailers across apparel, footwear, accessories, gift shops, jewelry, bookshops, sporting goods, home goods, and pet stores verticals.
• Genius for Retail POS Resale, implementation, and support of the Genius point-of-sale solution designed for retail operations, providing front- and back-end management for independent retailers.
• Genius for Restaurant POS Resale, implementation, and support of a cloud-based restaurant point-of-sale solution delivering centralized front- and back-of-house operations control, menu management, and reliable service for restaurants of all sizes and service styles.
• Retail Pro Support Plans Recurring technical support subscriptions for Retail Pro POS customers, with tiered coverage and 24/7 emergency system down services.
• Global Payments Support Plans Recurring technical support subscriptions for Global Payments Retail POS customers, bundling 90 days of platinum onboarding support for new merchants.
• The Wealthy Retailer Coaching Program Retail coaching and merchandise intelligence services delivered under The Wealthy Retailer sub-brand, providing inventory and cash flow planning guidance to independent retailers.
• Heartland POS + Klaviyo Integration Integration solution delivered through Best Worlds partnership that synchronizes Heartland POS (Global Payments Retail POS) customer data and sales transactions with Klaviyo for automated marketing campaigns, personalized promotions, and customer segmentation.

Quantifiable outcome

• Reduced inventory levels, increased sales, and improved profitability for customers
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature8 records

Partnerships

Eleven partnerships are on record, tiered core and supporting.

• Best WorldscoreTechnology or Integration · 14 March 2025Best Worlds is a Certified Klaviyo Systems Integrator providing seamless integration between Heartland POS and Klaviyo for automated email campaigns, personalized promotions, and customer segmentation.
• Retail ProcoreTechnology or Integration · 1 January 1991CRS is an Authorized Retail Pro Business Partner, reselling and providing technical support for Retail Pro POS solutions to independent retailers across US and Canada.
• Global Payments (formerly Heartland Retail/Heartland POS)coreTechnology or IntegrationCRS offers Global Payments Retail POS (formerly Heartland Retail) as a cloud-based POS solution for retail businesses, with full implementation, training, and support services.
• Genius POScoreTechnology or IntegrationCRS provides Genius for Restaurant and Genius for Retail POS solutions, offering complete point of sale systems for restaurant and retail environments.
• ShopifycoreTechnology or IntegrationCRS offers Shopify integration services including CRS Ecommerce Integration, Shopify setup, and Shopify Advanced Reporting. Partner with Merchant Mastery for Shopify store owner training.
• QuickBooks OnlinecoreTechnology or IntegrationHeartland Retail integrates with QuickBooks Online to automatically create journal entries for financial events including sales transactions, customer deposits, purchase receipts, and inventory adjustments.
• Whizbang! Retail TrainingsupportingGTM or Marketing PartnerBusiness boosting partnership providing retail training courses with expert coaches guaranteed to boost business performance.
• Merchant MasterysupportingGTM or Marketing PartnerBusiness boosting partnership offering courses, training, and mentorship for Shopify store owners.
• Social LitesupportingGTM or Marketing PartnerDigital marketing agency partnership with certified Shopify experts providing marketing services for retail ecommerce.
• The Wealthy Retailer (Dan Holman)coreStrategic or Co-development PartnerDan Holman hosts The Wealthy Retailer podcast and provides retail coaching and merchandise intelligence programs, representing CRS's thought leadership and educational content brand.
• PrintfulsupportingGTM or Marketing PartnerOn-demand printing and fulfillment company featured on The Wealthy Retailer podcast for helping retailers create branded goods shipped directly to consumers.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Toast: Cloud-based POS purpose-built for the restaurant industry; directly comparable to CRS's Genius for Restaurant offering and overlapping restaurant customer base.
• TouchBistro: iPad-based POS for restaurants, focused on SMB operators; comparable to CRS's Genius for Restaurant line on both product and customer segment.
• POS Nation: Value-added reseller and integrator of retail POS systems for SMB and specialty retailers; closely matches CRS's reseller/integration business model and indie-retail customer focus.
• Lightspeed Commerce: Canadian-headquartered POS and commerce platform serving SMB retail and restaurant operators; directly comparable to CRS in target customer (independents), vertical mix (retail + restaurant), and North American focus.

Broad incumbents

• NCR Voyix: Enterprise retail technology platform spanning POS, back office, and ecommerce; relevant broad incumbent comparable for the back-office retail ERP capabilities CRS layers around POS.
• Clover (Fiserv): POS and commerce platform from Fiserv distributed through bank and reseller channels; relevant comparable as a broad SMB POS incumbent often deployed alongside payment processing.
• Block (Square): Broad incumbent POS and payments platform serving SMB retailers and restaurants; overlaps with CRS's market but operates at much greater scale with proprietary technology.
• Shopify: Leading commerce platform and CRS partner; comparable as a dominant SMB ecommerce and omnichannel player whose POS extensions increasingly overlap with CRS's integrated POS-ecommerce value proposition.

Others

• Global Payments: Payments and POS technology provider (parent of the Global Payments Retail POS platform formerly Heartland Retail) whose software and payment processing CRS resells and supports; key ecosystem partner shaping CRS's product and revenue mix.
• Retail Pro International: Mid-market retail POS vendor whose software CRS resells as an Authorized Business Partner; included as a vendor/ecosystem peer that directly influences CRS's product roadmap and channel economics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/RetailbyCRS
• LinkedInlinkedin.com/company/canadian-retail-solutions-inc.

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Canadian Retail Solutions