Digital Office Systems
Digital Office Systems is a locally owned Wichita, Kansas provider of Ricoh, Konica Minolta, and KIP office printing hardware alongside managed IT, managed print, document management, and vCIO services for SMBs, healthcare, education, and enterprise customers across Kansas.
- Company typePrivate
- Founded2001
- HeadquartersWichita, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Digital Office Systems does
Digital Office Systems (DOS) is a privately held, locally owned office technology provider founded in 2001 and headquartered in Wichita, Kansas. The company operates as an authorized sales and service dealer for three major print hardware OEMs — Ricoh, Konica Minolta, and KIP — offering desktop printers, multifunction copiers, digital production presses, and wide format color systems. Its core products include the Ricoh SD Series (IM C3510SD, IM C4510SD, IM C6010SD) with TPM 2.0 encryption and Always Current Technology, supplemented by Ricoh sub-solutions (Smart Integration, Streamline NX, CloudStream) for workflow and cloud-based print management.
Beyond hardware reselling, DOS has built a managed services practice that spans the full small-to-medium business IT stack: a 24/7 live help desk, proactive 24/7 monitoring and patching, cloud-based email security and filtering, backup and disaster recovery, mobile device management, network hardware management, cybersecurity, and Office 365 administration. A vCIO service layer provides strategic IT consulting and technology planning. Managed print services (MPS) and document management solutions round out the recurring-revenue portfolio.
The business model combines one-time hardware sales (dealer margins from Ricoh/Konica Minolta/KIP) with recurring monthly managed services contracts (managed IT, MPS) and project-based professional services (vCIO consulting, IT projects). Pricing is customized per customer based on device count, service scope, and organization size; free technology assessments serve as the primary lead generation mechanism. DOS employs 11–50 people and serves customers across Kansas in SMB, multi-location, healthcare, education (school districts), and enterprise segments. Go-to-market is sales-led and direct, leveraging local ownership to compete against national providers on responsiveness and pricing.
Digital Office Systems firmographics
Firmographics- Name
- Digital Office Systems
- Legal name
- Digital Office Systems
- Website
- https://dosks.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Digital Office Systems is a locally owned Wichita, Kansas provider of Ricoh, Konica Minolta, and KIP office printing hardware alongside managed IT, managed print, document management, and vCIO services for SMBs, healthcare, education, and enterprise customers across Kansas.
- Ownership category
- akta.pro rank
Digital Office Systems industry classification
Industry- Product category
- Managed IT and Office Technology Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Office Machinery and Equipment Rental and Leasing (532420)
- SIC
- Computer & Office Equipment (3570), Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)
- akta.pro industry
- Managed Workplace Services (DaaS/Workplace-as-a-Service)Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Digital Workplace & End-User Computing ServicesService Desk & Help Desk ServicesBusiness & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Service Management (ITSM) & Service DeskCollaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings)Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Digital Workplace & End-User Computing ServicesWorkplace Technology & Smart Office Support (Room Booking Systems, IT/AV Liaison)Industrials, Manufacturing & Construction/Industrial Services & Facility Operations/Facility Operations Support Services (Mailroom/Reception/Catering/Workplace Services)
Keywords
Where Digital Office Systems is headquartered
LocationHeadquarters
- HQ city
- Wichita
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Digital Office Systems business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Managed IT Services: Recurring revenue from 24/7 IT support, monitoring, maintenance, email security, cloud services, backup and disaster recovery, mobile device management, and cybersecurity services.
- Hardware Sales - Printers & Copiers: Sales of Ricoh, Konica Minolta, and KIP printing devices including desktop printers, multi-function copiers, digital production printing presses, and wide format printers.
- Managed Print Services: Ongoing managed print programs that reduce costs, improve efficiency, extend equipment life, and optimize print environments for organizations.
- Product Support & Maintenance: Service and maintenance for Konica Minolta, Ricoh, and KIP products including driver downloads, manuals, and ongoing support.
- IT Consulting & Projects: vCIO services, technology planning, IT project implementation, hardware lifecycle strategy, and Office 365 administration.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Free Technology Assessment |
| Hybrid | Monthly | Managed IT Services Programs |
| Subscription | Monthly | Managed Print Services |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels8 records
Digital Office Systems product offering
Product offeringCore offering
Digital Office Systems provides managed IT services and office technology solutions for businesses in Kansas from its Wichita headquarters. Core offerings include 24/7 IT help desk and proactive monitoring, email security, cloud environment management, backup and disaster recovery, mobile device management, and cybersecurity, combined with authorized Ricoh, Konica Minolta, and KIP sales and service for printers, multifunction copiers, and wide-format printing systems, plus managed print and document management programs.
Product overview
Digital Office Systems is a local authorized dealer and service provider offering a portfolio of office technology solutions. The core offering includes RICOH SD Series multifunction printers (IM C3510SD, IM C4510SD, IM C6010SD), Konica Minolta products, and KIP wide format systems, complemented by proprietary solutions like RICOH Smart Integration, RICOH Streamline NX, and RICOH CloudStream. These hardware products integrate with Ricoh's Always Current Technology platform for ongoing feature updates. Supporting services include Managed IT Services (24/7 help desk, proactive monitoring, cybersecurity), IT Consulting with vCIO services, Print Management/Managed Print Services, and Document Management Solutions. The company serves as a single-source provider combining hardware, software features, and managed services for businesses across Kansas.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services A subscription-style managed IT program for businesses covering a 24/7 live help desk, proactive monitoring and patching, cloud-based email security and filtering, cloud environment management, backup and disaster recovery, mobile device management (including BYOD), network hardware lifecycle management, Office 365 administration, and ongoing cybersecurity defense, monitoring, and remediation.
- IT Consulting (vCIO) Virtual CIO (vCIO) advisory service that helps organizations plan and optimize their technology investments, including IT project planning and execution, hardware lifecycle strategy, and ongoing technology road-mapping.
- Print Management / Managed Print Services Managed print programs that include print cost assessments, workflow optimization, and device maintenance designed to lower total cost of printing, improve document accessibility, and extend equipment life for organizations.
- Document Management Solutions Digital document management solutions that enable secure storage, sharing, and retrieval of business-critical documents, integrated with the print environment to simplify document workflows.
- Wide Format Printers (KIP) Authorized KIP wide-format printing solutions for technical drawings, GIS maps, posters, banners, and other wide-format output used in architecture, engineering, construction, signage, and marketing applications, sold and serviced by Digital Office Systems.
- Product Support and Driver Downloads Post-sale technical support service for Ricoh, Konica Minolta, and KIP products, including driver downloads, user manuals, material safety data sheets, and ongoing service and maintenance.
Quantifiable outcome
- Reduced downtime through proactive monitoring and maintenance
- +3 more outcomes
Companies that use Digital Office Systems
Customer profileSegments5 records
Ideal customer profiles5 records
Digital Office Systems technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
Digital Office Systems partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- RicohcoreDigital Office Systems is an authorized Ricoh sales and service provider. They offer Ricoh products including the SD Series multifunction printers (IM C3510SD, IM C4510SD, IM C6010SD), desktop printers, digital production printing presses, and wide format printers with full service and support.
- Konica MinoltacoreDigital Office Systems is an authorized Konica Minolta products and service provider. They provide Konica Minolta printing devices with driver downloads, manuals, and ongoing support services.
- KIPcoreDigital Office Systems is an authorized KIP printing systems dealer offering KIP Color Series products (C40s1040) with driver downloads, manuals, and support services.
Scale indicators2 records
Recent moves6 records
Expansion highlights4 records
Digital Office Systems competitors and assessment
Company assessmentDirect peers
- RJ Young: Regional multi-OEM dealer and managed services provider offering copier/printer hardware alongside managed IT and document services — closest direct comparable hybrid business model to Digital Office Systems.
- Gordon Flesch Company: Family-owned office technology company delivering document management, managed print, and managed IT services to mid-market and enterprise customers in the Midwest — comparable regional hybrid dealer profile.
- Standley Systems: Regional office technology dealer offering copiers, managed print, document management, and managed IT services across multiple U.S. regions — comparable product mix and customer base to DOS.
- ARC Document Solutions: Document solutions and managed services company offering print, managed IT, and workflow solutions to SMB and enterprise; comparable hybrid dealer/MSP model across multiple geographies.
- ImageFIRST Healthcare Laundry Specialists (Office Imaging peers like Marco): Marco is a regional office technology provider delivering managed print, managed IT, document management, and cloud services to mid-market clients — closely mirrors DOS's product portfolio and customer targeting.
Broad incumbents
- Konica Minolta Business Solutions USA: DOS's third major OEM partner; a broad incumbent offering hardware, MPS, and IT services directly to enterprise, which can bypass or compete with dealer channels.
- Ricoh USA: One of DOS's two principal OEM vendors and a global incumbent offering the same MFPs, managed services, and document workflow products directly to enterprise — sets the competitive baseline DOS operates against.
- Sharp Electronics Corporation: Major MFP and document solutions vendor that competes with the same brands DOS carries; offers directly comparable hardware, MPS, and document workflow offerings to enterprise and SMB.
- Xerox: Global incumbent in office printing and document services; offers competing MPS, managed IT, and document workflow products that overlap substantially with DOS's portfolio.
Emerging players
- Dataprise: National managed IT services provider (no hardware dealership) that increasingly competes for the same mid-market managed services wallet DOS targets — relevant emerging competitor on the IT side of the bundle.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Digital Office Systems social profiles
Digital presenceDigital Office Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Digital Office Systems leadership team
Management profileNumber of profiles
Profiles1 record
Digital Office Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Digital Office Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Digital Office Systems
What does Digital Office Systems do?
Digital Office Systems provides managed IT services and office technology solutions for businesses in Kansas from its Wichita headquarters. Core offerings include 24/7 IT help desk and proactive monitoring, email security, cloud environment management, backup and disaster recovery, mobile device management, and cybersecurity, combined with authorized Ricoh, Konica Minolta, and KIP sales and service for printers, multifunction copiers, and wide-format printing systems, plus managed print and document management programs.
Is Digital Office Systems a public or private company?
Digital Office Systems is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Digital Office Systems founded?
Digital Office Systems was founded in 2001. It employs 11 to 50 people.
Where is Digital Office Systems based?
Digital Office Systems is headquartered in Wichita, United States, in the North America region.
How does Digital Office Systems make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are hardware Sales - Printers & Copiers, managed Print Services, product Support & Maintenance and IT Consulting & Projects.
Who are Digital Office Systems's main competitors?
Direct peers on record are RJ Young, Gordon Flesch Company, Standley Systems, ARC Document Solutions and ImageFIRST Healthcare Laundry Specialists (Office Imaging peers like Marco). Broad incumbents are Konica Minolta Business Solutions USA, Ricoh USA, Sharp Electronics Corporation and Xerox. Dataprise is listed as an emerging player.
Does Digital Office Systems have an API?
No public API is recorded for Digital Office Systems.
What industry is Digital Office Systems in?
Digital Office Systems's product category is Managed IT and Office Technology Services. Its primary akta.pro industry code is BPAEAIAA, Managed Workplace Services (DaaS/Workplace-as-a-Service), with a secondary code of BPAEAJAA, Service Desk & Help Desk Services. Its NAICS code is 541513 and its SIC code is 3570.