DoctorSpring - Ask a Doctor 24/7

Name

DoctorSpring - Ask a Doctor 24/7

Legal name

DoctorSpring Pvt. Ltd.

Website

https://doctorspring.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Telemedicine

NAICS

Offices of Physicians (62111), Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Second Opinion & Expert Matching Platforms (HLALALAC)

akta.pro secondary industries

Primary Care & General Medicine Virtual Care (HLALAAAA), Membership/Subscription Concierge Virtual Care (HLALAAAH), Cross-Border Telemedicine, Second Opinion & Care Navigation Facilitators (THAKAIAM)

Keywords

• Online doctor consultations
• Medical second opinions
• Telemedicine consultations
• Specialist medical advice
• Healthcare consultation platform

Headquarters

HQ city

Walnut Creek

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. One-time Specialist Consultations: Per-consultation fees for specialist opinions ranging from $29 for GP to $44 for specialist (or $35 as typical specialist rate). Includes 3 follow-up queries and validity for minimum 1 month.
2. Unlimited Monthly Subscriptions: Subscription model offering 24x7x365 unlimited answers from doctors at discounted monthly rate. Consult 2 specialists per month with unlimited queries. Minimum 2-month commitment. Starts at $39 USD/month.
3. Medical Board Second Opinion: Multi-specialty board opinions from multiple doctors for complex cases. Coordinated by Internal Medicine specialist. Starts at $210 USD.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

DoctorSpring operates an online telemedicine platform that connects patients with a curated panel of 400+ board-certified specialists across 42 specialties for text-based medical consultations, second opinions, and ongoing medical advice. Services include one-time specialist or GP consults (starting at $29-$44 USD), unlimited monthly subscriptions (starting at $39 USD/month), and multi-specialty Medical Board Second Opinions coordinated by an internal medicine specialist for complex cases (starting at $210 USD).

Product overview

DoctorSpring is an online telemedicine platform that provides 24/7 access to board-certified doctors through text-based consultations. The platform operates as a unified service with three core consultation products: One-time Consults (paid per-consultation with specialists or GPs starting at $29-44 USD), Unlimited Consults monthly subscriptions (unlimited access at discounted rates), and Medical Board Second-Opinion services for complex multi-specialist cases. The platform supports 400+ doctors across 40+ specialties, offering detailed responses within an average of 6 hours with free follow-ups and a 100% satisfaction money-back guarantee. Additional features include report/image uploads, private messaging, and educational content.

Differentiator

Problem solved

Functional benefit

Products and services

• One-time Specialist and GP Consultations One-time paid text-based consultations with board-certified doctors in 40+ specialties or with Family Physicians/GPs. Includes detailed answers, up to 3 follow-up queries, minimum 1-month validity, and the ability to share pictures, reports, and scans. GP consults start at $29 USD and specialist consults at $35-$44 USD, with 99% of consults receiving responses within 24 hours. Targeted at individual patients seeking affordable specialist access without long wait times.
• Unlimited Monthly Subscription 24x7x365 unlimited answers from experienced doctors at a discounted monthly fee starting at $39 USD/month, with a minimum 2-month commitment. Subscribers can consult up to 2 specialists per month with unlimited queries. Designed for ongoing medical concerns, day-to-day medical queries for families, and elderly care consultations.
• Medical Board Second Opinion Multi-specialist consultation coordinated by an Internal Medicine specialist for complex cases. Includes thorough review of case details, medical history, medical records, imaging, and reports, with recommendations on diagnosis and treatment from multiple specialists. Starts at $210 USD.
• Specialty-Specific Consultation Services Specialty-specific consultation pathways with dedicated specialist panels covering Dermatology, Cardiology, Oncology, Pediatrics, Psychiatry, Gynecology, Urology, Orthopedics, HIV/AIDS, Endocrinology, Fertility, Sexology, and STD consultations, among others. Targets patients seeking advice from a specific medical specialty.

Quantifiable outcome

• 98%+ patient satisfaction rate - 98% of patients rate them 5-stars or consult again within two years
• +3 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators7 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• HealthTap: DTC virtual primary care platform offering paid doctor consultations and subscription plans. Overlaps with DoctorSpring in direct-to-consumer paid virtual care and subscription pricing model.
• Maven Clinic: Specialty virtual care platform focused on women's health, family, and reproductive care with a global specialist network. Comparable in operating a curated specialist panel across borders for niche care categories.
• PlushCare: DTC online doctor consultation platform for primary care and select specialties with insurance and self-pay options. Direct overlap with DoctorSpring's per-consultation general medicine offering.
• Sesame: Direct-pay marketplace for online and in-person doctor visits with transparent per-visit pricing. Comparable marketplace-style discovery and consultation model targeting uninsured and cost-conscious patients.
• K Health: AI-powered DTC virtual primary care platform with subscription and per-visit pricing. Targets a similar cost-conscious patient base and competes for the same online consultation demand pool.
• JustAnswer: Online expert Q&A marketplace charging per-question fees across verticals including Medical. Closely comparable business model to DoctorSpring's per-consultation asynchronous model, with subscription tiers and global expert panel.
• WorldCare Consortium: Medical second-opinion service connecting patients with multi-specialty expert panels. Closely comparable to DoctorSpring's Medical Board Second Opinion product for complex case reviews.

Broad incumbents

• MDLIVE: Established virtual care platform offering synchronous primary care, dermatology, and behavioral health. Competes for the same DTC virtual visit demand though with a different delivery model.
• Included Health: Large virtual care and care-navigation platform (formed via Grand Rounds + Doctor On Demand merger) offering second opinions and specialist consults. Overlaps with DoctorSpring's second opinion use case at significantly greater scale.
• Teladoc Health: Largest publicly traded telehealth incumbent offering general medicine, mental health, and specialist visits globally. Provides broad competitive context even though its synchronous model differs from DoctorSpring's async second opinion focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/askdoctorspring
• Facebookfacebook.com/DoctorSpring
• LinkedInlinkedin.com/company/doctorspring

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DoctorSpring - Ask a Doctor 24/7